100% sales valuation accuracy
100% sales fee satisfaction
A truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement....
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A truly independent local letting agents and property management company
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
Latest Reviews
3rd Sep 2024
reviewed by 'Aaron'
11th May 2023
reviewed by 'Nick Paice'
26th Aug 2020
reviewed by 'Diane'
24th Aug 2020
reviewed by 'Rebecca'
22nd Aug 2020
reviewed by 'Dominic'
Opening Hours
Address
Pinewood Properties
33 Holywell Street
Chesterfield
Derbyshire
S41 7SA
01246 224286
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £70,000 | £450,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 308 | 2 | 284 | 11 | 54 | 1 | 19 | 0 | 47 | 0 |
Areas covered
- S40
- S41
- S42
- S43
- S44
- S45
- S18
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Apr 20,2016
Apr 20,2016
0
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Lovely lady. Well spoken and dealt with me very amicably. Was very quick getting back to me. Highly recommend this lady...
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Apr 27, 2016
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Thank you so much for taking the time to leave me a review. We wish you all the best for the future and thank you for choosing pinewood. ...
Apr 18,2016
Apr 18,2016
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Pinewood have been great since day one which is about a year ago looking after 4 properties for me. I chose Pinewood after seeing 4 agencies. Caroline Maddox at Mansfield was my first contact, no fuss and no high pressure. Rebecca and the other staff seem to ...
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Comment on agent fees
Good
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Apr 15,2016
Apr 15,2016
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I have been happy with the service I received from Pinewood in general. Rebecca has been very helpful in resolving issues with the tenants and communicates well....
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Comment on agent fees
I think the fees are average for the service.
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Apr 12,2016
Apr 12,2016
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Very fast responce to emails and extreamly helpful would highly recommend pinewood to anyone, been brilliant simce we started our tennancy....
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Comment on agent fees
Good! Alot cheaper then most!
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Apr 08,2016
Apr 08,2016
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Both Naomi and Laura (and other members of staff) have always been very helpful and consistently polite.
The staff at Pinewood are always prompt to reply to phone calls/e-mails.
I would recommend this agency to friends.
I am very happy with the service provided....
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Comment on agent fees
Any fees are bad, but as far as fees go Pinewood is not overpriced and everything was handled efficiently.
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Apr 05,2016
Apr 05,2016
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Wonderful service from Sherrell Bannister today at Pinewood.
Nothing was too much trouble, and Sherrell handled all my enquiries with great caring and sensitivity.
The documents she promised me were emailed within an hour.
Efficient as ever....
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Comment on agent fees
Good value
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Apr 07, 2016
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It was lovely to meet you Alison, Just a shame it was not under better circumstances. I was happy to be of help, if you need anything in the future please contact me. Regards Sherrell ...
Apr 01,2016
Apr 01,2016
0
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we have been living at 117 Lincolnway, Northwingfield and it is been nice that Rebecca took care of us everytime we had a maintenance issue....
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Comment on agent fees
well we think the fees are to high when you rent a house unfurnished.
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Mar 30,2016
Mar 30,2016
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Holly is a fantastic lettings negotiator, always willing to go the extra mile for me during my tenancy. She is a credit to the company...
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Comment on agent fees
A lot of money to loose if your application is not successful. There are also charges to during your tenancy. Pretty standard though it seems
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Mar 28,2016
Mar 28,2016
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I have had to contact the department several times for heating or water issues in my apartment & Rebecca & the rest of the team have always been informative & efficient in keeping me up to date & getting the issue resolved quickly. Very reliable....
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Comment on agent fees
A great company to deal with. Highly recommend.
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Mar 15,2016
Mar 15,2016
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Couldn't have been more helpful, always got back in contact with us when we required more information etc, a very helpful agent....
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Comment on agent fees
Fee's reasonable.
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Mar 11,2016
Mar 11,2016
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Rebecca and Pinewood in general have been very helpful during their management of my rental property in Bolsover. Any developments relating to the property were both reported and dealt with promptly and effectively....
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Comment on agent fees
Good
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Mar 10,2016
Mar 10,2016
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The staff are all Very professional and efficient extremely helpful made all our changes very easy and quick many thanks...
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Mar 10,2016
Mar 10,2016
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During my time living at a pinewood property * I found the service extremely professional and thorough too....
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Comment on agent fees
Good
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Mar 09,2016
Mar 09,2016
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I spoke with sherrel bannister regarding an issue I had with rent, asking if I could use my account holdings, she mentioned they usually do this after a year I think it was, however she was very pleasant in the situation and said to me ...
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Mar 09, 2016
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Thank you for the kind review Jordan, I am glad I was able to help you today. Regards Sherrell ...
Mar 07,2016
Mar 07,2016
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I have found the entire team at Pinewood very helpful for the last 2 years, allowing me to live overseas with little worry about my property being managed properly....
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Comment on agent fees
Fees are very reasonable
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Mar 07,2016
Mar 07,2016
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I have been with Pinewood for the last 4 years and the level of customer service is second to none, always willing to help and fantastic at sorting any problems you may have....
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Comment on agent fees
Very reasonable.
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Mar 08, 2016
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Thank you so much for the kind review you have left. ...
Mar 07,2016
Mar 07,2016
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Thank you for the help you have give. A great company with great staff... One of the best letting agents I have come across!...
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Comment on agent fees
Very good
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Mar 07, 2016
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Hi David. Thank you so much for your kind words regarding myself and our company. Regards Sherrell ...
Mar 07,2016
Mar 07,2016
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Excellent response. Very pleasent telephone manner and friendly. She replied to my request with the details of the workman within 20 mins of my call. Lovely to deal with. Thank you...
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Mar 09, 2016
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Hi Mark. Thank you for the kind review and taking the time to write it. Kind Regards Rebecca Cooper ...
Mar 03,2016
Mar 03,2016
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An oversight from the tenant meant the rent was not paid, this was identified quickly and there was good communication and the 'oversight' was sorted without any problems. Thank you...
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Mar 03, 2016
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Good Morning Sue, Thank you for your kind comments regarding the service you have recently received from myself and Pinewood Lettings. Your review is highly appreciated. Kind Regards, Elizabeth ...
Mar 02,2016
Mar 02,2016
0
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Went into pinewoods to tell them about the problem i was having and they were very helpful putting me on to the link where i could inform the maintenance department...
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Comment on agent fees
N/A
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Mar 01,2016
Mar 01,2016
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I have found Elizabeth to be very polite and gracious. She is a credit to Pinewood. I would not hesitate to contact her again....
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Comment on agent fees
N/A - I am a tenant.
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Mar 01, 2016
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Hi Diane, Thank you for taking the time to leave such a lovely review for myself and Pinewood Lettings. I look forward to working with you again in the future of your tenancy. Kind Regards, Elizabeth ...
Feb 29,2016
Feb 29,2016
0
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Rebecca was very help full explained that email was taking a while that day but gave me manatince man number so I could phone him if the email took to long, as I had bin locked in my kitchen that morning an had to take ...
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Comment on agent fees
As this was just a manatince thing they was no change to me
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Feb 24,2016
Feb 24,2016
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excellent speedy response to boiler breakdown. Always kept up to speed with progress and follow up information in a professional yet friendly manner...
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N/A
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“Absolutely brilliant and professional service. So knowledgable and helpful. Always ......”
Feb 23,2016
Feb 23,2016
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Absolutely brilliant and professional service. So knowledgable and helpful. Always feel confident in asking about anything regarding my tenancy,property or contractors....
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Comment on agent fees
Very reasonable
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Feb 23, 2016
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Good Morning, Thank you for taking the time to leave myself and Pinewood Lettings such a kind review - it is highly appreciated! Kind Regards, Elizabeth. ...
Feb 19,2016
Feb 19,2016
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Our boiler broke recently late at night. We were able to ring an emergency number, to which the engineer came out within 20 minutes to stop the leek. The next morning another engineer came out and fixed the boiler. Fantastic fast service....
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Comment on agent fees
Good
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Feb 16,2016
Feb 16,2016
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A fantastic service from an extremely efficient and professional company. Communications were great and the staff very helpful and friendly. A pleasure to deal with and would definitely recommend to a friend and would certainly use the services again....
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Feb 15,2016
Feb 15,2016
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I recently started renting a property through this company and the service was great, Naomi in paticular was brilliant she was friendly and had all the answers to every question that I had and was very professional when I was dealing with her. Overall very ...
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Comment on agent fees
Good for the service provided.
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Feb 09,2016
Feb 09,2016
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Would highly recommend all at Pinewood. Great service for the last three years, all problems dealt with quickly and competently...
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Comment on agent fees
Fair
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Feb 09, 2016
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Hi Liam, Thank you for taking the time to leave this review, it is highly appreciated. We are pleased to hear that you are so happy with the service we provide, if you do require any further assistance in the future please do let me know. Kind Regards, Elizabeth. ...
Feb 05,2016
Feb 05,2016
0
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Rebecca was really helpful from when she showed me round until I moved in. She even changed her plans so I could move in when I wanted. Great customer service....
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Comment on agent fees
Reasonable.
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Feb 05, 2016
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Hello Dan, thank you for your review, I appreciate your comment. I hope you enjoy your new home and please let us know if you have any problems! ...
Feb 05,2016
Feb 05,2016
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I Had a problem with tenants late payment and Elizabeth sorted out my enquiry quickly and positively to my full satisfaction, I would recommend this letting agency Thank you...
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Comment on agent fees
Yes the fee charged is very reasonable
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Feb 05, 2016
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Good Afternoon, Thank you for taking the time to leave myself and Pinewood Lettings such a complimentary review, it is highly appreciated. I am glad I was able to resolve the issue promptly for you and if I can be of further help in the future please don't hesitate to contact me directly. Kind Regards, Elizabeth. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:49 AM 16/10/2018 by allAgents
Best Letting Agent in Chesterfield 
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