“Great Customer Service...”
5 Star Review
May 25,2019
By:
'Hector'
May 25,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: M36B
Lettings (as a Landlord)
Postcode: M36B
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I have a property that I rent through Philip James.
It is very reassuring as a landlord to get regular updates from Jemma in relation to the property.
I think it is important that people recognise great customer service and this is certainly what Jemma ...
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4 Star Review
Apr 23,2019
By:
'SAM'
Apr 23,2019
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: M34
Sales (as a Vendor)
Postcode: M34
0
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Muyee dealt with me after the sale was agreed on my property. She was extremely efficient and dealt with all queries promtply....
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1 Star Review
Apr 12,2019
By:
'House'
Apr 12,2019
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: M4
Sales (Prospective customer)
Postcode: M4
1
people found
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They cancelled the viewings last minute and when attempting to rearrange they would not answer the phone. When you did eventually get through they would say no one was there to speak but someone would call you back. No one ever called us back and ...
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Comment on agent fees
The person we spoke to in the shop was nice. Other than that everything was bad
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“Always late, mostly lie and always deceitful...”
1 Star Review
Nov 27,2018
By:
'Tenant'
Nov 27,2018
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: M8
Lettings (as a Tenant)
Rent PCM: £650
Postcode: M8
3
people found
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Not had a positive experience with anyone at this company yet. They try to break the law at every opportunity. Never respond to email or calls unless they want something. Email last minute on Fridays to prevent responses....
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Comment on agent fees
Agent fees are ridiculous
3
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5 Star Review
Jul 10,2018
By:
'Angela'
Jul 10,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: M33
Sales (as a Vendor)
Postcode: M33
0
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Libby was excellent to work with. Very knowledgeable about the property we were selling in leftbank. Extremely professional throughout and made the experience as smooth as possible.
Already recommended Libby to other residents in leftbank. Kept us up to date throughout....
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Comment on agent fees
Reasonable fees for an excellent service
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5 Star Review
Jun 26,2018
By:
'Eric'
Jun 26,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: M17
Sales (as a Buyer)
Postcode: M17
0
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Crystal is so helpful & has done amazing works with buyers. She is reliable that buyers can rely on her professional advice & service....
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Comment on agent fees
good
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“Highly efficient and trustworthy agent!...”
5 Star Review
Jun 16,2018
By:
'J.'
Jun 16,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: M4
Lettings (as a Landlord)
Postcode: M4
0
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I was in deep desperation with my solicitor and previous letting agent that both reacted slowly on my conveyance case. Things became a lot better since I appointed Crystal and she is really efficient to help chasing on different parties. Being an overseas buyer, having ...
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Comment on agent fees
Fair enough
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“Super friendly and helpful...”
5 Star Review
Jun 15,2018
By:
'Richard'
Jun 15,2018
Services: Sales (as a Buyer)
Sold price: £117000
Would you recommend?: Yes
Postcode: M22
Sales (as a Buyer)
Sold price: £117000
Postcode: M22
1
people found
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I was delighted from the service I received. I was impressed by the professional meeting with clarity of explanation of how the process would work out. I was buying from overseas so had many questions to ask. I went to several other agents but did ...
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Comment on agent fees
Agent fees were very reasonable.
1
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“I provided evidence several times that myself and my former ......”
1 Star Review
Sep 18,2017
By:
'EchoBase'
Sep 18,2017
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: No
Postcode: M1
Lettings (as a Tenant)
Rent PCM: £850
Postcode: M1
6
people found
this helpful
I provided evidence several times that myself and my former flamate had paid the Council Tax, Water and Electric bills. But this staff member was asking too much. The contract stipulated they wanted every little bit of paperwork for no good reason. It's now been 2 ...
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Comment on agent fees
Far too expensive, purely to make as much money as possible to the point of greed
6
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“When selling my flat I asked a few estate agents ......”
5 Star Review
Jul 09,2017
By:
'HappySeller'
Jul 09,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: M50
Sales (as a Vendor)
Postcode: M50
0
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When selling my flat I asked a few estate agents for quotes and valuations. I found Philip James to be the most professional and impressive. I am delighted I selected them to proceed with the sale.
While ultimately not the most straightforward sale, they assisted ...
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Comment on agent fees
Competitive
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“To anyone wanting an honest opinion of any Estate Agents ......”
5 Star Review
Jun 23,2017
By:
'Terry'
Jun 23,2017
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: M50
Sales (as a Buyer)
Postcode: M50
0
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To anyone wanting an honest opinion of any Estate Agents in Manchester, read on. We have used Philip James Manchester (Deansgate) before for renting an apartment and also buying. This time round we contacted them to help us sell as my wife and I wanted ...
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Comment on agent fees
Good
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“It was a pleasure dealing with Libby and I found ......”
5 Star Review
May 10,2017
By:
'N.'
May 10,2017
Services: Sales (as a Buyer)
Sold price: £192000
Would you recommend?: Yes
Postcode: M5
Sales (as a Buyer)
Sold price: £192000
Postcode: M5
0
people found
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It was a pleasure dealing with Libby and I found her to be very efficient and pragmatic. She understood the 'big picture' nature of everything and appreciated the frustration that can often arise with chains of conveyancing.
When solicitors and other agents were not as ...
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Comment on agent fees
n/a
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“When dealing with Harry he was a very helpful and ......”
5 Star Review
Jan 12,2017
By:
'Katrina'
Jan 12,2017
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: M15
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: M15
0
people found
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When dealing with Harry he was a very helpful and knowledgeable chap. I went to view an apartment with Philip James, after seeing the apartment, speaking to Harry along with visiting them in branch i was impressed. Helpful, friendly and fair....
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Comment on agent fees
No problem when they are this good!
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“I first came across Philip James when I was house ......”
5 Star Review
Jan 12,2017
By:
'CathB'
Jan 12,2017
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: M8
Sales (as a Buyer)
Postcode: M8
0
people found
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I first came across Philip James when I was house hunting in Manchester last summer. During my search I dealt with a number of estate agents in Manchester, all of whom, in my view, fell very short of the mark when it came to customer ...
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Comment on agent fees
The fees quoted to me for letting are very competitive
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“First class service from the staff in the branch, properties ......”
5 Star Review
Jan 09,2017
By:
'Liam'
Jan 09,2017
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: M3
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: M3
0
people found
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First class service from the staff in the branch, properties they showed me were very good, nice part of the city. Showed me properties i wanted in areas i liked. Libby was very easy to deal with too....
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Comment on agent fees
Fees were fine,
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“Philip James have done a great job finding me tenants ......”
5 Star Review
Dec 12,2016
By:
'Bobby'
Dec 12,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Lettings (as a Landlord)
Postcode:
0
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Philip James have done a great job finding me tenants for my 4 apartments in the city centre. From my first meeting with Rob Cuffe to negotiating the lets with Jemma and Harry everything has been so easy to do. All the information I was given ...
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“From the initial property viewing through to the moving in ......”
5 Star Review
Jul 25,2016
By:
'T.'
Jul 25,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M3
Lettings (as a Tenant)
Postcode: M3
0
people found
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From the initial property viewing through to the moving in date Jemma was on hand to answer any questions and ensure everything went smoothly. If you are looking for property in Manchester, I would highly recommend the Philip James Partnership, and Jemma's outstanding customer service....
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“I bought a derelict (somewhat to my surprise )flat in ......”
5 Star Review
Jul 14,2016
By:
'Stephen'
Jul 14,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: M16
Lettings (as a Landlord)
Postcode: M16
0
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I bought a derelict (somewhat to my surprise )flat in Manchester at auction . This was my first purchase up North.Philip James were excellent in every respect in helping me remedy the situation.
Rob Cuffe advised me on the strategy and inherent values. How much ...
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Comment on agent fees
Reasonable for all the effort put in.
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“I have been using Philip James Partnership for 12 years and ......”
5 Star Review
Jul 14,2016
By:
'Tim'
Jul 14,2016
Services: Lettings (as a Landlord)
Rent PCM: £725
Would you recommend?: Yes
Postcode: M47
Lettings (as a Landlord)
Rent PCM: £725
Postcode: M47
0
people found
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I have been using Philip James Partnership for 12 years and I have found them to be superbly efficient. Rob Cuffe letting manager has a great handle on the Manchester property market and has organised my lettings with a minimum of fuss....
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Comment on agent fees
Good
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“clear plan from the start. staff accessible if there are ......”
4 Star Review
Jul 12,2016
By:
's'
Jul 12,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M4
Lettings (as a Tenant)
Postcode: M4
0
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clear plan from the start. staff accessible if there are questions needed answering. everything came as planned. staff were quick to respond to problems with electrical items in the property and rectified it in a timely manner.
keys are handed over at agency office rather ...
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Comment on agent fees
Price's slightly higher than most other agents, but given that everything turned out as planned, wouldn't mind paying this.
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“Fantastic customer service. After being in an awkward situation, Jemma ......”
5 Star Review
Jul 12,2016
By:
'Lynsey'
Jul 12,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M1
Lettings (as a Tenant)
Postcode: M1
0
people found
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Fantastic customer service. After being in an awkward situation, Jemma really helped to organise and sort various property viewings and paperwork in such a short turn around that it took so much stress away. And also, didn't mind me popping into the office or calling ...
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Comment on agent fees
Fair
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“Always personable, Jemma bridges the gap between excellent professionalism and ......”
5 Star Review
Jul 11,2016
By:
'48'
Jul 11,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: M4
Lettings (as a Landlord)
Postcode: M4
0
people found
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Always personable, Jemma bridges the gap between excellent professionalism and a friendly attitude without overfamiliarity. Her knowledge and advice have been a great help to us. We have never misunderstood anything thing she says and she ensures that the information she gives us is always ...
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Comment on agent fees
Fees as negotiated
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“I've been using Philip James for years and have never ......”
5 Star Review
Jul 07,2016
By:
'Richard'
Jul 07,2016
Services: Lettings (as a Landlord)
Rent PCM: £700
Would you recommend?: Yes
Postcode: M1
Lettings (as a Landlord)
Rent PCM: £700
Postcode: M1
0
people found
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I've been using Philip James for years and have never had a single problem with them. They find good tenants fast and sort out problems with minimal fuss. If you're a prospective Landlord looking for a good Letting Agent, I'd highly recommend them!...
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“Jemma has been extremely professional and efficient in finding a ......”
5 Star Review
Jul 07,2016
By:
'LSmith'
Jul 07,2016
Services: Lettings (as a Landlord)
Rent PCM: £900
Would you recommend?: Yes
Postcode: M4
Lettings (as a Landlord)
Rent PCM: £900
Postcode: M4
0
people found
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Jemma has been extremely professional and efficient in finding a tenant for our apartment. She has been very helpful with everything involved in the before and after stages. We are extremely happy with the services provided and the fees were very reasonably priced. We will ...
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Comment on agent fees
Very reasonable
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“Jemma was incredibly helpful and efficient. We rented a apartment ......”
5 Star Review
Jul 07,2016
By:
'Shaun'
Jul 07,2016
Services: Lettings (as a Tenant)
Rent PCM: £995
Would you recommend?: Yes
Postcode: M3
Lettings (as a Tenant)
Rent PCM: £995
Postcode: M3
0
people found
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Jemma was incredibly helpful and efficient. We rented a apartment in Deansgate from Philip James, and Jemma worked very fast for our case! Papers signed and photocopied on Wednesday morning, keys handed over on Thursday morning.
Friendly, efficient and professional. Highly recommended!...
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-
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“I used Philip James to rent an apartment and must ......”
5 Star Review
Jul 06,2016
By:
'SeanR'
Jul 06,2016
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: M1
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: M1
2
people found
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I used Philip James to rent an apartment and must say the service we received from Jemma was second to none. Nothing was ever to much trouble. There were numerous times when I had a query or panic and Jemma was straight on the case ...
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Comment on agent fees
Fees more than other agencies, however, they are reactive to clients needs.
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“Jemma assisted me with an initial query in one of ......”
5 Star Review
Jul 06,2016
By:
'Ashi'
Jul 06,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M46
Lettings (as a Tenant)
Postcode: M46
2
people found
this helpful
Jemma assisted me with an initial query in one of her colleague's absences and she was extremely helpful and engaging. We have dealt with Jemma since our initial contact and she has been very responsive. Nothing is too much for her and the service she ...
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“Jemma is super friendly, and always quick to reply to ......”
5 Star Review
Jul 06,2016
By:
'Natalie94'
Jul 06,2016
Services: Lettings (as a Tenant)
Rent PCM: £825
Would you recommend?: Yes
Postcode: M4
Lettings (as a Tenant)
Rent PCM: £825
Postcode: M4
1
people found
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Jemma is super friendly, and always quick to reply to my emails when I'm pestering her for help! She got us moved into our new apartment quickly and efficiently and is still helping us with anything we need!...
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Comment on agent fees
Good
1
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“I have been in the property business for 35 years and ......”
5 Star Review
Jul 06,2016
By:
'Ed'
Jul 06,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: M50
Lettings (as a Landlord)
Postcode: M50
2
people found
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I have been in the property business for 35 years and during the period that we had the properties rented through Phillip James and eventually sold through them I could not fault nor recommend them more highly.
Ed (Dublin)...
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Comment on agent fees
I never haggle over fees if you get the right service no complaints again here with Phllip James
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“Jemma was pleasant, approachable and answered all questions we asked. ......”
5 Star Review
Jul 06,2016
By:
'Emily'
Jul 06,2016
Services: Lettings (as a Tenant)
Rent PCM: £895
Would you recommend?: Yes
Postcode: M53
Lettings (as a Tenant)
Rent PCM: £895
Postcode: M53
0
people found
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Jemma was pleasant, approachable and answered all questions we asked. She helped solve everything we needed solving. I felt comfortable in the amswers she was giving me, as she knew what she was doing....
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Comment on agent fees
Good agent fees, cheap and affordable.
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