Manchester, M1
4/5, 135 reviews
76% recommended
93% sales valuation accuracy
100% sales fee satisfaction
90% lettings valuation accuracy
79% lettings fee satisfaction

Property Features

No description for branch.
Estate Agents & Property Management in Manchester | philipjames.co.uk

Latest Reviews

View all Reviews 135
15th May 2024
reviewed by 'Mia'
“Maria helped me with kindness and patience, I am autistic and I was very stressed but I could not have ......”
10th Apr 2024
reviewed by 'Simon A'
“I have been using Philip James since they bought and integrated the original lettings company that I used. They have ......”
21st Feb 2024
reviewed by 'Megan'
“Avoid like the plague!! Horrendous experience from start to current day. Firstly they are impossible to get a hold of ......”
14th Nov 2023
reviewed by 'Emily'
“Philip James is the worst letting agency I have ever been a tenant of. Communication is dire, especially around the ......”
26th Sep 2023
reviewed by 'Louis Jenkinson'
“Great team who were incredibly helpful from start to finish, Max went above and beyond. Right from the initial enquiry ......”
19th Sep 2023
reviewed by 'Sarah'
“Great service, very responsive, quick to help with queries and extremely friendly team. Sophie, Max, Chloe and Lorraine are a ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Philip James Partnership
Ground Floor, Oxid House, 78 Newton Street
Manchester
Greater Manchester
M1 1AL
0161 828 8200

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 100% £73,000 £350,000
Lettings 90% 79% £450 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
30 2 42 22 12 1 16 1 2 7
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Manchester, M1
Philip James Kennedy, M20
Philip James Kennedy The Heatons, SK4
Property Management, M20

“Mark was very helpful in helping me to get my ......”

Share on :
Feb 28,2015
Minithumbup
By: 'Betty'
Feb 28,2015
0 people found
this helpful
Mark was very helpful in helping me to get my property sold as quickly as possible. I found his service to be very professional at all times. He was also very helpful in monitoring the property and keeping me up to date with the position ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Our experience with Philip James was very good from the ......”

Share on :
Feb 25,2015
Minithumbup
By: 'Julie'
Feb 25,2015
0 people found
this helpful
Our experience with Philip James was very good from the start. I dealt with Jemma (didn't get her last name unfortunately) at first. She took the time to talk with me and check her data base for available apt. (other places took my email address ...
read full review
Comment on agent fees
They were very fair how he dealt with us.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Really great communication. Always kept up to date throughout the ......”

Share on :
Feb 25,2015
Minithumbup
By: 'Peter'
Feb 25,2015
0 people found
this helpful
Really great communication. Always kept up to date throughout the whole application. Quick to respond to emails. Pleasant customer service, and the day of getting the keys was really efiicient and quick once again. All documents were provided there and then, there was no waiting ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“What can I say! Jemma has been so friendly & helpful ......”

Share on :
Feb 24,2015
Minithumbup
By: 'Kyly'
Feb 24,2015
0 people found
this helpful
What can I say! Jemma has been so friendly & helpful in the last couple of weeks in helping me & my partner get our house, she's always there to help & is really quick at responding to my emails. I'm so glad we've had Jemma to deal ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been a tenant and customer for almost 5 years ......”

Share on :
Feb 04,2015
Minithumbup
By: 'Lucy'
Feb 04,2015
0 people found
this helpful
I have been a tenant and customer for almost 5 years now and couldn't rate Philip James higher! I have had real nightmares with previous rubbish and unscrupulous agencies and landlords and they are definitely worth the fees for the support and assurance they provide. Mark ...
read full review
Comment on agent fees
The fees are acceptable for the first class service but due to only being able to rent for 6-12 months at a time they could add up.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Philip James is by far the best agency that I ......”

Share on :
Feb 04,2015
Minithumbup
By: 'Hayley'
Feb 04,2015
0 people found
this helpful
Philip James is by far the best agency that I have rented through. Unlike many others they are very reliable, easily contactable via phone or email with very prompt responses and actually value their tenants. The staff could not be friendlier, more approachable or more ...
read full review
Comment on agent fees
No more expensive than any other agencies and yet you get a much better service.
Comments (0) Report abuse Print review
Was this helpful? Yes

“I found Jemma to be professional, polite, authoritative, friendly and ......”

Share on :
Feb 04,2015
Minithumbup
By: 'Mark'
Feb 04,2015
0 people found
this helpful
I found Jemma to be professional, polite, authoritative, friendly and efficient in her dealing with my search and subsequent application and process for the property. I would not hesitate to recommend her, and indeed Philip James, to those looking to rent in and around Manchester....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We have used Philip James as letting agents for the ......”

Share on :
Jan 28,2015
Minithumbup
By: 'AMNorfolkUK'
Jan 28,2015
0 people found
this helpful
We have used Philip James as letting agents for the past 8 years and found their services excellent in every way. They have kept us informed at all times and any requirements have been carried out quickly and efficiently. Highly recommended....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I bought my first apartment through Philip James, they were ......”

Share on :
Jan 25,2015
Minithumbup
By: 'D282'
Jan 25,2015
0 people found
this helpful
I bought my first apartment through Philip James, they were really helpful from the beginning. As it was the first time we had bought a property I had lots of questions on the viewing and after which were answered really well for me. They were ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been looking for the last few months for ......”

Share on :
Jan 23,2015
Minithumbup
By: 'Rachel'
Jan 23,2015
0 people found
this helpful
I have been looking for the last few months for a property in the centre of Manchester. I had tried to see a few with other agents and had struggled with tenants allowing access. I spoke to Harry on the phone and he arranged for ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I was very impressed with the team at the Deansgste ......”

Share on :
Jan 22,2015
Minithumbup
By: 'Paula'
Jan 22,2015
0 people found
this helpful
I was very impressed with the team at the Deansgste office and the treatment I received, especially Jemma. I highly recommend them and will certainly be using them again in the future....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful and friendly with good knowledge of Manchester. Agents ......”

Share on :
Jan 22,2015
Minithumbup
By: 'Yasmin'
Jan 22,2015
0 people found
this helpful
Very helpful and friendly with good knowledge of Manchester. Agents were prepared to listen to desired service and to negotiate deal. Kept in touch unlike other agencies I have dealt with and always kept promises. Would recommend Philip James without hesitation or caveat....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have recently moved into a new apartment through Philip ......”

Share on :
Jan 19,2015
Minithumbup
By: 'Rob'
Jan 19,2015
0 people found
this helpful
I have recently moved into a new apartment through Philip James. The apartment is in a brand new development that was not yet finished when I secured it. I was quite dubious to this at first as renting a property off plan isn't something I ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“To date I have experienced a professional service that has ......”

Share on :
Jan 16,2015
Minithumbup
By: 'DR'
Jan 16,2015
0 people found
this helpful
To date I have experienced a professional service that has met my needs and protected my investment. Long may it continue....
read full review
Comment on agent fees
As long as the letting of the property is managed appropriately safeguarding my investment then the fees represent value for money. As a property owner I would of course prefer longer tenancies without the need to keep paying finder fees. Philip James have assisted in finding such tenants and in my opinion have charged reasonably for contract extensions (to date).
Comments (0) Report abuse Print review
Was this helpful? Yes

“I bought two apartments through Philip James. Both took longer ......”

Share on :
Jan 08,2015
Minithumbup
By: 'RS'
Jan 08,2015
0 people found
this helpful
I bought two apartments through Philip James. Both took longer to complete than expected for various reasons but Libby remained positive and kept chasing Seller and Solicitors involved throughout. I've found them quick to reply to emails which is reassuring and they are now managing ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Hello,Aproximately 2 years ago I was discussing with this company ......”

Share on :
Jan 08,2015
Minithumbdown
By: 'Alexia'
Jan 08,2015
0 people found
this helpful
Hello, Aproximately 2 years ago I was discussing with this company about a rental in the Beetham tower in Manchester. I only had one little concern, since I am in a contract, I did not want to have a 6 months contract, i wanted to pay in ...
read full review
What agent could do to change your mind?
She could have been honest and admitted her mistake. She called me a liar, was unpolite, yelled at me and unrespectful. The manager was arrogant and from the beginning not willing to listen to our explanations.
Attached Filesnbsp;
Comment on agent fees
They ripped us off 400‚£. Nothing was done, they only printed some papers and they charged us for it ‚£400+. They never contemplated giving me my money back.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Philip James Management
Jan 08, 2015
View all comments (1)
Dear Alexia, First of all I'm sorry you were not happy with your experience. Secondly, we do not offer periodic contracts as a standard. Our minimum term agreement is 6 months. In order to investigate further, I would need names of people that you dealt with, so if you would like to discuss this further please could you contact me via email to let me know when would be good to talk to [email protected] Kind regards Emma Brown Media Manager ...

“I was very impressed with Libby from the offset and ......”

Share on :
Jan 07,2015
Minithumbup
By: 'RSK'
Jan 07,2015
0 people found
this helpful
I was very impressed with Libby from the offset and she (and Caroline) certainly worked extremely hard to get the property to completion before Christmas to ensure all parties were happy. Just what you need from an estate agent. It's not just about getting the ...
read full review
Comment on agent fees
Unfortunately the accepted price was lower (<10k) than the valuation price as the agent fee was fixed it remained the same.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service and a pro-active approach to business. Made the ......”

Share on :
Dec 23,2014
Minithumbup
By: 'Jbadd84'
Dec 23,2014
0 people found
this helpful
Great service and a pro-active approach to business. Made the transaction as smooth as possible. I would recommend to friends....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Having just completed the sale of my flat, I could ......”

Share on :
Dec 22,2014
Minithumbup
By: 'Hodgyc1986'
Dec 22,2014
0 people found
this helpful
Having just completed the sale of my flat, I could not have been happier with the service that the Philip James team provided. Libby, Mark and Caroline helped the sale progress every step of the way. Right from the initial photos being taken through to ...
read full review
Comment on agent fees
Extremely competitive fees, well worth it.
Comments (0) Report abuse Print review
Was this helpful? Yes

“I moved to Manchester from Dublin with work and i ......”

Share on :
Dec 21,2014
Minithumbup
By: 'Ciara'
Dec 21,2014
0 people found
this helpful
I moved to Manchester from Dublin with work and i remember the potential stress of moving country and trying to find a place to live etc. Philip James diffused all that for me. They found me the most amazing apartment next to my work. I ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service throughout. Libby was great as even though was ......”

Share on :
Dec 19,2014
Minithumbup
By: 'Eve'
Dec 19,2014
0 people found
this helpful
Excellent service throughout. Libby was great as even though was a low value property and so minimum fees she was fully professional, reassuring and excellent at supporting throughout the process. SO good to work with. Really made me feel better about everything and really cared. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“At all times I found both the service and communication ......”

Share on :
Dec 15,2014
Minithumbup
By: 'Matthew'
Dec 15,2014
1 people found
this helpful
At all times I found both the service and communication with Philip James to be brilliant. When there were queries or questions that I needed to forward to my solicitor, it was prompt and clear. Very happy overall and would recommend using this agent going ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great letting agents. Good Communication. They deal quickly with the ......”

Share on :
Nov 20,2014
Minithumbup
By: 'Alban'
Nov 20,2014
1 people found
this helpful
Great letting agents. Good Communication. They deal quickly with the issues. Really efficient when it comes to find new tenants, result : almost no void period, which as landlord is really appreciable! Higly recommended...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Cannot praise this branch enough, the service we have received ......”

Share on :
Nov 18,2014
Minithumbup
By: 'WP'
Nov 18,2014
1 people found
this helpful
Cannot praise this branch enough, the service we have received from them is second to none. Whilst viewing the property I called the office and spoke to Jemma who let us pay the deposit there and then to secure the letting and also to take ...
read full review
Comment on agent fees
Bit pricey, but after all you get what you pay for!!!
Comments (0) Report abuse Print review
Was this helpful? Yes

“Harry was very professional and helpful. He has a very ......”

Share on :
Nov 12,2014
Minithumbup
By: 'Lisa'
Nov 12,2014
0 people found
this helpful
Harry was very professional and helpful. He has a very positive and friendly manner too. We were very impressed with his approach to the whole process. We feel confident that we could contact him in the future if we need anything....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have now bought two apartments through Philip James. On ......”

Share on :
Oct 27,2014
Minithumbup
By: 'TG'
Oct 27,2014
0 people found
this helpful
I have now bought two apartments through Philip James. On both occasions it was Libby who managed the sale. What should have been straight forward turned out to be very long and complicated transactions, partly due to vendor's solicitors dragging their feet and partly because ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“As a property dealer, I use Agents all the time. ......”

Share on :
Oct 24,2014
Minithumbup
By: 'Henners'
Oct 24,2014
0 people found
this helpful
As a property dealer, I use Agents all the time. Libby and Caroline are very professional and productive to deal with, absolute pleasure to work with selling 3 of my properties................I couldn't fault them, they were initially keen to get the business, but them continued ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Libby at Philip James was fantastic.I saw the property, ......”

Share on :
Oct 23,2014
Minithumbup
By: 'James'
Oct 23,2014
0 people found
this helpful
Libby at Philip James was fantastic. I saw the property, that at the time was tenanted, and so accordingly priced. I immediately made a reduced offer, which was accepted. Unfortunately, the solicitors I used were not great and so the conveyancing dragged on for nearly ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Libby Nobbs
Oct 23, 2014
View all comments (1)
James, I just wanted to thank you for your kind comments. Six months for a sale to go though is a really long time and we were really glad we could keep everything going for you and the vendor. Your case just highlights how important it is to have a good solicitor. Many thanks, Libby ...

“I meet several staff members .. honestly only one was really ......”

Share on :
Oct 22,2014
Minithumbup
By: 'Ahmed'
Oct 22,2014
0 people found
this helpful
I meet several staff members .. honestly only one was really helpful and understanding . He helped me to understand every single step since I'm new in town . However only one issue is that the apartment wasn't cleaned as we expected which really exausted us !!! Other than ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Philip James Property ¢â‚¬ËœManagement'Philip James claims to have ¢â‚¬Ëœthe best ......”

Share on :
Aug 14,2014
Minithumbdown
By: 'Philip'
Aug 14,2014
0 people found
this helpful
Philip James Property ¢â‚¬ËœManagement' Philip James claims to have ¢â‚¬Ëœthe best team in town,' a rather bold statement and one I strongly disagree. Having lured us in with friendly faces and promises of fast action on any issues we entered our contract with high ...
read full review
What agent could do to change your mind?
They could have fixed the leak when we first reported it. Or even just sent someone round to assure us something was being done. Once they had set the cockroach traps they should have sent someone round to collect them. When ringing up to ask about a seemingly faulty dishwasher and being told someone will ring me back the next day. Not having to wait a week until I call back again. They should have replaced the carpets when they told us they would. They should have dealt with the leak issue themselves rather than sending us to get the tenants upstairs detail, and getting us to email them pictures. The should not have rang us after we had left. Asking where the internet plug is. The should not have rang us after we had left to ask which electricity supplier we used.
Attached Filesnbsp;
Comment on agent fees
There was no rolling contract offered after our first 6 months. ‚£150 admin fee to stay.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Peter Flood, Philip James Management
Aug 14, 2014
View all comments (1)
I am sorry to hear you did not enjoy your tenancy at a property that we manage. We always strive to provide excellent customer service and I am surprised to read you were met with answering machines as we have a full time receptionist answering our phones and if they are busy, we have numerous staff that pick up the calls to prevent any missed calls. We also software in place to measure any missed calls and there are very few of these. The issue with the carpet beetle larvae was not apparent ...
Staff picture Rob
(8)
Staff picture Chloe
Staff picture Maxwell
Staff picture Maria
Staff picture Lorraine
Staff picture Adam
Staff picture Connor

Tenant Fees

Early Termination

Early Termination:
If a tenant requests to terminate their tenancy agreement prior to the tenancy end date, an administration fee as standard of £780 including vat (£650 + vat) will be payable, this amount will never be more than the remaining rent due on the contract (For example, if there is only 2 months left on your contract and the rent is £300 a month then the fee will be amended).
Philip James do not charge tenancy administration or agency fees to tenants who wish to renew their tenancy, in line with the tenant fees act 2019.
Philip James reserves the right to amend the schedule of fees upon providing reasonable notice in writing.

Last updated on 03/06/2019, 3:24 PM by Lindsay Robinson | Marketing Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:07 AM 10/01/2022 by allAgents

Awards won by Philip James Partnership, Manchester M1 1AL



Get in touch with

Philip James Partnership

Branch - Manchester, M1

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn