93% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
85% lettings fee satisfaction
No description for branch.
Latest Reviews
Featured Review
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reviewed by 'Ammour'
15th Nov 2024
reviewed by 'Abdullah'
6th Nov 2024
reviewed by 'Precious'
6th Nov 2024
reviewed by 'Imogen'
Opening Hours
Address
Philip James Partnership
Ground Floor, Oxid House, 78 Newton Street
Manchester
Greater Manchester
M1 1AL
0161 828 8200
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 100% | £73,000 | £350,000 |
| Lettings | 91% | 85% | £450 | £1,475 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 33 | 2 | 77 | 28 | 12 | 1 | 16 | 1 | 2 | 8 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Mar 21,2022
Mar 21,2022
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No reason to take any stars away. Communications have always been clear and actions carried out smoothly. Look forward to a continued good performance with fair reward for all involved....
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Apr 01, 2022
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Good morning, thank you for your review and recommendation. I will ensure I pass your comments onto the lettings team. Kind regards ...
Feb 11,2022
Feb 11,2022
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I have worked with Philip James over the years on a number of property sales and am always impressed at how professional and easy to deal with they are. I would recommend them to anyone looking to sell in Manchester.
Big thanks to Lisa Aspinall ...
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Feb 28, 2022
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Thank you so much for your review and recommendation! ...
Dec 10,2021
Dec 10,2021
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utterly terrible
never anyone available to talk on the phone, no-one ever calls back
given false and misleading information about buyer's offer...
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Nov 15,2021
Nov 15,2021
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Good service with minimum intervention required by me, The requested rent increased was achieved to align with current market rates....
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Nov 22, 2021
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Thank you for your 5 star review! ...
Oct 22,2021
Oct 22,2021
2
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The customer service is horrendous. After trying multiple times to get through to them, I finally managed to speak to 2 different members of their team on the phone and one was as incompetent as he was unhelpful and the second one was rude and brash. ...
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Sep 08,2021
Sep 08,2021
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Amy Reeves was very helpful during our tenancy change over. Everything was processed sharply, she very quick to respond and was very helpful with providing all information that was needed.
Thank you, Amy.
P.s I think she deserves a pay rise....
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Sep 08, 2021
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Good afternoon, thank you for your 5 star review and comments about Amy! Kind regards ...
Aug 30,2021
Aug 30,2021
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Great communication and very responsive. Been renting with them for a year now and had no issuse. Would definatly recomend....
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Sep 07, 2021
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Thank you for the review! ...
Aug 18,2021
Aug 18,2021
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Great experience working with Philip James as a whole very helpful and worked very efficiently .
Would definitely recommend Philip James...
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Sep 07, 2021
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Thank you for the 5 star review! ...
Jul 27,2021
Jul 27,2021
2
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Totally hate that the fact that Philip James have now taken over as agents having had to mandatory move from Yournextdoor. They are so everything that I hate about agencies and remind me exactly of Thornley Groves.
Where to start, complete lack of understanding about ...
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Jul 22,2021
Jul 22,2021
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Excellent service from Amy Reeves at PhilipJames proactively managing tenant contract renewal. Negotiating new financial terms and length of agreement so that Landlord and existing tenants very happy....
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Jul 20,2021
Jul 20,2021
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The problem with these smaller estate agents is they are all about volume and most likely don’t take the time to check if properties are in a suitable entirely working condition before letting them out. It’s all about getting people in and getting ...
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Jul 13,2021
Jul 13,2021
2
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The worst service I have ever received. They rented me a 'botch job' flat in Manchester knowing about an issue with the building that meant all the flats were damp.
According to neighbours that watched it happen, they simply painted over a wall of mould.
...
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Jul 07,2021
Jul 07,2021
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I know Estate Agents can get a bad rep, but Philip James have been pretty good to me over the last few years! Super speedy to sort repairs when needed and always helpful and polite (especially Amy when it comes to renewing tenancies). Thanks team!...
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Jul 07,2021
Jul 07,2021
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I have been renting through Philip James Partnership for a couple of years now, and have been generally happy with the service. The communications from the agency have always been prompt and to the point, and there was never a problem that could not be ...
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Jun 17,2021
Jun 17,2021
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I'm currently in the process of starting to rent an apartment managed by Philip James Partnership and so far the service has been great. The correspondence has been friendly, I was helped with any questions I've had and I couldn't be happier....
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Jun 18, 2021
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Hi Nikolai, thanks for taking the time, to comment, glad to hear you were happy with our service, wishing you a happy stay in your new apartment, the Philip James team ...
Jun 15,2021
Jun 15,2021
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Once I made contact in advance of current contract ending, Amy was excellent in being available and thorough in managing the tenant and bringing the tenancy renewal to a speedy conclusion in advance of the current agreement ending. Amy was also very efficient in having ...
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Jun 18, 2021
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Hi Mike, thanks for taking the time to feedback, glad you're happy with the service from Amy and will look into and review your additional comment, best regards The Philip James Team ...
May 18,2021
May 18,2021
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It's always the downside of being a landlord that things can go wrong, and in a pandemic, they can go very wrong. With a difficult tenant and an ever changing landscape with regards to evictions, Rose's cool head and sound advice was invaluable.
Credit Control ...
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Jun 18, 2021
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Hi, thank you for taking the time to comment and pleased to hear you're happy with our service and in particular Rose, best regards The Philip James Team ...
May 17,2021
May 17,2021
1
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Sadly I have had a very poor experience with Philip James over 6 years as a landlord. I recently terminated my contract with them as I could not resolve issues.
Now on advertising the property I bought from them I discover that they had incorrectly informed ...
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Apr 19,2021
Apr 19,2021
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PJ manage a block of 12 apartments for us in Sale, Manchester. This includes all communal parts and any issues arising in the apartments themselves (including out of hours). Their team is efficient and our issues our dealt with promptly and in a cost effective manner. ...
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Apr 20, 2021
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thank you for taking the time to comment and for your recommendation, best regards ...
Apr 13,2021
Apr 13,2021
1
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Very unprofessional - Avoid. Although I agreed to pay 6 months in advance ( £5,250 + deposit) they were still asking for info we did not agree first hand I will have to provide (that's why I agreed to pay in advance). Because of this, they delayed my move ...
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Apr 16, 2021
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Hi Michail, we are sorry to hear you were left disappointed, however you were unable to provide proof of income documents that are required as stated in our terms of letting. The holding deposit is non-refundable if an applicant changes their mind or cannot pass referencing - as per government legislation. We hope you find suitable accommodation with another landlord, best regards the lettings team ...
Feb 24,2021
Feb 24,2021
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Phillip James have given first class service for over ten years in central Manchester and Didsbury. I could not ask for more from them. Ultra responsive, proactive and commercially astute....
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Nov 27,2020
Nov 27,2020
1
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If I could give 0 stars I would. Philip James were absolutely awful throughout our entire year long tenancy with them. The flat was filthy when we moved in, including a lot that we believe was a health hazard. We emailed multiple times about this but ...
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Nov 23,2020
Nov 23,2020
1
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The worst estate agents i have ever had the misfortune of dealing with.
Rarely fixed faults both major or minor. Had faults throughout my tenancy what were reported and not fixed.
Staff are awful, rude and lie.
Constantly tried to let themselves into the property ...
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Aug 09,2020
Aug 09,2020
1
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If Philip James was selling my dream house, I wouldn’t buy it.... the so called service I received from them from the beginning of my tenancy to the end of it was absolutely appalling.
Highlights include:
1. the flat being unclean when I moved in ...
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Jul 21,2020
Jul 21,2020
2
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Unresponsive team who will try to dock your deposit for the slightest thing (e.g., in my case, washing machine drum left with washing powder in, tried to charge for professional cleaning!). Flat was actually dirty when I moved in; left spotless when I moved ...
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Feb 22,2020
Feb 22,2020
2
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Awful estate agent. Refuse their bullying tactics. Dont accept anything less than a fair deposit return - take it to the independent tenancy deposit scheme if you have to. Philip James will make you feel like you'll lose even more money that way but in ...
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Feb 01,2020
Feb 01,2020
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Provided excellent service, gave me updates and provided all required information. Very professional, Jodie gave me all the support I need as I have never rented before. I would recommend renting through Philip James. Lovely Staff...
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Jan 11,2020
Jan 11,2020
1
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Rubbish service. Do whatever you can to avoid this agent. They don’t care their customer and don’t bother doing business. The guy called Tom Roberts, confirmed property viewing with me today. I traveled 180 miles to come to view this property. Arrived on time. ...
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May 25,2019
May 25,2019
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I have a property that I rent through Philip James.
It is very reassuring as a landlord to get regular updates from Jemma in relation to the property.
I think it is important that people recognise great customer service and this is certainly what Jemma ...
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Apr 23,2019
Apr 23,2019
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Muyee dealt with me after the sale was agreed on my property. She was extremely efficient and dealt with all queries promtply....
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Tenant Fees
Early Termination
Early Termination:
If a tenant requests to terminate their tenancy agreement prior to the tenancy end date, an administration fee as standard of £780 including vat (£650 + vat) will be payable, this amount will never be more than the remaining rent due on the contract (For example, if there is only 2 months left on your contract and the rent is £300 a month then the fee will be amended).
Philip James do not charge tenancy administration or agency fees to tenants who wish to renew their tenancy, in line with the tenant fees act 2019.
Philip James reserves the right to amend the schedule of fees upon providing reasonable notice in writing.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 9:07 AM 10/01/2022 by allAgents
Best Letting Agent in M3 
