“The service at Phillip James Kennedy was great. The staff ......”
5 Star Review
Nov 05,2014
By:
'UB'
Nov 05,2014
Services: Sales (as a Vendor)
Sold price: £175000
Would you recommend?: Yes
Postcode: M20
Sales (as a Vendor)
Sold price: £175000
Postcode: M20
0
people found
this helpful
The service at Phillip James Kennedy was great. The staff were very friendly and very proactive in selling our house without being pushy. They were very helpful with any queries we had. I would highly recommend them....
read full review
0
people found
this helpful
Was this helpful?
Yes
“We have been living in our current property for 2 1/2 years ......”
4 Star Review
Nov 04,2014
By:
'Matt'
Nov 04,2014
Services: Lettings (as a Tenant)
Rent PCM: £775
Would you recommend?: Yes
Postcode: M4
Lettings (as a Tenant)
Rent PCM: £775
Postcode: M4
0
people found
this helpful
We have been living in our current property for 2 1/2 years and the flat is great however over time a few minor issues had cropped up that we wanted fixing before we resigned. Both the members of staff we dealt with via email & phone were extremely ...
read full review
Comment on agent fees
We're not 100% happy with the resign fee's each time we want to extend our contract on the property, never experienced this with any other agent however brightside is that they are reduced if you let them know in advance of renewal period
0
people found
this helpful
Was this helpful?
Yes
“Tony and the rest of the team at Phillip James ......”
5 Star Review
Oct 31,2014
By:
'LHDidsbury'
Oct 31,2014
Services: Sales (as a Vendor)
Sold price: £235000
Would you recommend?: Yes
Postcode: M20
Sales (as a Vendor)
Sold price: £235000
Postcode: M20
0
people found
this helpful
Tony and the rest of the team at Phillip James were very efficient and very helpful. They handled all the affairs with the up-most professionalism and gave us some very solid advice throughout the process. I would highly recommend them to anyone looking to sell ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Extremely happy with how Rob and Philip James team dealt ......”
5 Star Review
Oct 28,2014
By:
'Happy'
Oct 28,2014
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: M20
Sales (as a Vendor)
Postcode: M20
0
people found
this helpful
Extremely happy with how Rob and Philip James team dealt with the sale of my house. They were professional throughout and very acommedeting! I would highly recommend them to anyone who was looking to purchase or sell a home. My only regret is that they ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“My experience with Philip james and particularly Tony was excellent. ......”
5 Star Review
Oct 24,2014
By:
'Zoran'
Oct 24,2014
Services: Sales (as a Vendor)
Sold price: £180000
Would you recommend?: Yes
Postcode: M19
Sales (as a Vendor)
Sold price: £180000
Postcode: M19
0
people found
this helpful
My experience with Philip james and particularly Tony was excellent. Very clear and professional advice was given. they listened to my questions and needs and gave great advice every time. Most importantly to me the response to all my questions and calls was almost immediate. ...
read full review
Comment on agent fees
Exactly what i expected to pay. 100 % satisfied
0
people found
this helpful
Was this helpful?
Yes
“Philip James have been the best lettings agent I have ......”
5 Star Review
Oct 23,2014
By:
'Michellem'
Oct 23,2014
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: Yes
Postcode: M4
Lettings (as a Tenant)
Rent PCM: £725
Postcode: M4
0
people found
this helpful
Philip James have been the best lettings agent I have encountered. I lived at my property for over a year and never had any issues with the service. Having relocated from Leeds they made everything simple and worked around times that suited me or were ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“We looked at a number of agents to sell our ......”
5 Star Review
Oct 22,2014
By:
'E'
Oct 22,2014
Services: Sales (as a Vendor)
Sold price: £129000
Would you recommend?: Yes
Postcode: M22
Sales (as a Vendor)
Sold price: £129000
Postcode: M22
0
people found
this helpful
We looked at a number of agents to sell our property and Philip James came back with not only the best valuation but also the best strategy on how they could achieve it. They weren't the cheapest to go with, but their fees vs. what ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Rob has been of tremendous help and support through what ......”
5 Star Review
Oct 17,2014
By:
'KM'
Oct 17,2014
Services: Sales (as a Buyer)
Sold price: £179000
Would you recommend?: Yes
Postcode: M20
Sales (as a Buyer)
Sold price: £179000
Postcode: M20
0
people found
this helpful
Rob has been of tremendous help and support through what turned out to be a tricky purchase. At all times he was helpful, efficient, professional and most importantly calm. He negotiated effectively with both legal teams to smooth out issues and keep communication going. Rob ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Tony was very helpful throughout the sale of my property. ......”
4 Star Review
Oct 09,2014
By:
'William'
Oct 09,2014
Services: Sales (as a Vendor)
Sold price: £215000
Would you recommend?: Yes
Postcode: M20
Sales (as a Vendor)
Sold price: £215000
Postcode: M20
0
people found
this helpful
Tony was very helpful throughout the sale of my property. He communicated regularly and was organised and always on top of the transaction.
I'm naturally a skeptic of estate agents but I would happily use him again which is some praise....
read full review
Comment on agent fees
Fee agreed in a very competitive market in Didsbury, Manchester so was reasonable. The fee was fully justified by Tony's service and the level of technology the firm employs, not only is each house always on rightmove but the floorplans etc look professional and the photos of the property were good.
0
people found
this helpful
Was this helpful?
Yes
“We found Rob to be very professional and helpful throughout ......”
4 Star Review
Oct 06,2014
By:
'Danny'
Oct 06,2014
Services: Sales (as a Buyer)
Sold price: £690000
Would you recommend?: Yes
Postcode: M20
Sales (as a Buyer)
Sold price: £690000
Postcode: M20
0
people found
this helpful
We found Rob to be very professional and helpful throughout our dealings with him. Overall we were very satisfied with PJK, and Rob was a very good ambassador for them, making a stressful process run as smoothly as possible.
We would definitely recommend Rob to ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Kept me informed of property sale throughout. very professional. accurate ......”
5 Star Review
Oct 03,2014
By:
'nc'
Oct 03,2014
Services: Sales (as a Vendor)
Sold price: £180000
Would you recommend?: Yes
Postcode: M20
Sales (as a Vendor)
Sold price: £180000
Postcode: M20
0
people found
this helpful
Kept me informed of property sale throughout. very professional. accurate market value. knowledge of local area. chased up buyers solicitor and facilitated sale v well...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Service received from the agent was prompt, helpful and efficient. ......”
5 Star Review
Oct 01,2014
By:
'Rob'
Oct 01,2014
Services: Sales (as a Vendor)
Sold price: £865000
Would you recommend?: Yes
Postcode: M20
Sales (as a Vendor)
Sold price: £865000
Postcode: M20
0
people found
this helpful
Service received from the agent was prompt, helpful and efficient. The agent was pleasant, courteous and understanding despite difficult circumstances....
read full review
0
people found
this helpful
Was this helpful?
Yes
“I recently sold my property through Philip James Partnership and ......”
5 Star Review
Sep 30,2014
By:
'Matt'
Sep 30,2014
Services: Sales (as a Vendor)
Sold price: £151000
Would you recommend?: Yes
Postcode: M22
Sales (as a Vendor)
Sold price: £151000
Postcode: M22
0
people found
this helpful
I recently sold my property through Philip James Partnership and would high recommend them to other prospective sellers in the South Manchester area.
When our property was first placed on the market we agreed to target a higher sale price at my request to test ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Attractive sales brochure; excellent communication and very helpful team of ......”
5 Star Review
Sep 15,2014
By:
'Keren'
Sep 15,2014
Services: Sales (as a Vendor)
Sold price: £925000
Would you recommend?: Yes
Postcode: M20
Sales (as a Vendor)
Sold price: £925000
Postcode: M20
0
people found
this helpful
Attractive sales brochure; excellent communication and very helpful team of staff with regard to arranging viewings and accompanying potential purchasers without my involvement, despite some staff changes. Rob was particularly supportive after a difficult period between exchange of contracts and completion, arranging a second removal ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I have found buying my first property extremely stressful and ......”
4 Star Review
Sep 11,2014
By:
'Happy'
Sep 11,2014
Services: Sales (as a Buyer)
Sold price: £149950
Would you recommend?: Yes
Postcode: M20
Sales (as a Buyer)
Sold price: £149950
Postcode: M20
0
people found
this helpful
I have found buying my first property extremely stressful and time consuming. I naively thought that saving the deposit was the hard part! After having my offer accepted on early May I had thought it would be smooth sailing from there onwards. Unfortunately I encountered ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Having to deal with property inspections can be quite daunting ......”
4 Star Review
Sep 10,2014
By:
'Mr'
Sep 10,2014
Services: Lettings (as a Landlord)
Rent PCM: £580
Would you recommend?: Yes
Postcode: M8
Lettings (as a Landlord)
Rent PCM: £580
Postcode: M8
0
people found
this helpful
Having to deal with property inspections can be quite daunting and difficult especially if tenants are not looking after your property well. We have found these inspections a lot less difficult when you have someone who is able to spot potential issues and deal with ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I have been a landlord with Philip James for over 10 ......”
5 Star Review
Sep 03,2014
By:
'Greenb'
Sep 03,2014
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: Yes
Postcode: M20
Lettings (as a Landlord)
Rent PCM: £750
Postcode: M20
0
people found
this helpful
I have been a landlord with Philip James for over 10 years
They have never missed a monthly payment and they are never late with statements
Thanks it helps me a lot over the past few year during the recession
I will be looking at buying ...
read full review
Comment on agent fees
Everybody would like to pay less
0
people found
this helpful
Was this helpful?
Yes
“This is the second time I have used the Didsbury ......”
5 Star Review
Aug 28,2014
By:
'R'
Aug 28,2014
Services: Sales (as a Vendor)
Sold price: £344950
Would you recommend?: Yes
Postcode: M20
Sales (as a Vendor)
Sold price: £344950
Postcode: M20
0
people found
this helpful
This is the second time I have used the Didsbury office of Philip James to sell properties. On both occasions I have been impressed with the service offered. Throughout the process I felt that the team were responsive to my needs and concerns. I was ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Philip James manage a number of properties for me in ......”
5 Star Review
Aug 21,2014
By:
'Conor'
Aug 21,2014
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: M3
Lettings (as a Landlord)
Rent PCM: £550
Postcode: M3
0
people found
this helpful
Philip James manage a number of properties for me in Abito and they both let and manage the units. I have always found their service second to none. They communicate clearly and in a timely manner, keeping me fully informed about the apartments and the ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I have been a client of Philip James's for a ......”
5 Star Review
Aug 12,2014
By:
'Klaus'
Aug 12,2014
Services: Lettings (as a Landlord)
Rent PCM: £700
Would you recommend?: Yes
Postcode: M19
Lettings (as a Landlord)
Rent PCM: £700
Postcode: M19
0
people found
this helpful
I have been a client of Philip James's for a number of years. Not living in Manchester PJ are managing my property in Didsbury to my full satisfaction. The team is courteous, efficient and quick to respond to any queries I may have had.....even ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I have always found Philip James really helpful at the ......”
5 Star Review
Aug 08,2014
By:
'Kim'
Aug 08,2014
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: M12
Lettings (as a Landlord)
Postcode: M12
0
people found
this helpful
I have always found Philip James really helpful at the lettings side of their business. I have dealt with a lot of agents over the years but these are trouble free. I deal a lot with Mark Lambley with maintenance issues on a particularly difficult ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Awful service, appalling problem management skills. I have an above ......”
1 Star Review
Jul 22,2014
By:
'Andy'
Jul 22,2014
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: M20
Lettings (as a Landlord)
Postcode: M20
1
people found
this helpful
Awful service, appalling problem management skills. I have an above standard house but the tenant is now refusing to pay rent - all due to the level of service provided by philip james. They give both me and the tenant inconsistent messages, take forever to ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“I echo the sentiments of a previous reviewer who said ......”
1 Star Review
Jul 21,2014
By:
'Disgruntled'
Jul 21,2014
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: No
Postcode: M16
Lettings (as a Tenant)
Rent PCM: £675
Postcode: M16
0
people found
this helpful
I echo the sentiments of a previous reviewer who said that, before everything was signed and sealed, service was great, but afterwards it depreciated. What saddens me most is that I have enjoyed living in a lovely flat for three years and, at the moment ...
read full review
What agent could do to change your mind?
It would have actually been very, very simple indeed to sort out the matter to my satisfaction.
1. Acknowledge and recognise the discomfort cause to me by sleeping in a stiflingly-hot and unventilated room.
2. Pay off the debt to the electricity company which resulted from use of the fan to cool the room in August 2013, since it is the structural problems which were responsible for this and not me.
3. Provide me with an energy-efficient fan to cool the room until such a time as structural work can be done to ventilate the room, and take responsibility for the extra electricity costs for this.
Attached Filesnbsp;
Comment on agent fees
Pointless renewal fees charged each year; money for nothing.
0
people found
this helpful
Was this helpful?
Yes
“Andrzej Zarow who works within property management has provided us ......”
5 Star Review
Jul 20,2014
By:
'Aimee'
Jul 20,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M4
Lettings (as a Tenant)
Postcode: M4
0
people found
this helpful
Andrzej Zarow who works within property management has provided us an excellent service from start to finish. He communicated with myself and my friend and kept us up to date with every issue we had when we first moved into the property. He also resolved ...
read full review
Comment on agent fees
The fees where reduced but are really pricey. This needs to be looked at
0
people found
this helpful
Was this helpful?
Yes
“Excellent service and management of our property with this superb ......”
5 Star Review
Jun 24,2014
By:
'P'
Jun 24,2014
Services: Lettings (as a Landlord)
Rent PCM: £695
Would you recommend?: Yes
Postcode: M20
Lettings (as a Landlord)
Rent PCM: £695
Postcode: M20
0
people found
this helpful
Excellent service and management of our property with this superb team at Phillip James. They managed to get a tenant in extremely quickly and the whole thing worked like clockwork with minimum disruption. I have worked with many agents over the years as a landlord ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“At the viewing, they lied to us about the age ......”
1 Star Review
Jun 10,2014
By:
'Al'
Jun 10,2014
Services: Lettings (as a Tenant)
Rent PCM: £625
Would you recommend?: No
Postcode: M14
Lettings (as a Tenant)
Rent PCM: £625
Postcode: M14
3
people found
this helpful
At the viewing, they lied to us about the age and nature of various appliances and contradicted their own paperwork regarding salary to rent ratios required to rent their properties.
As other reviewers have noted they let the property to us in a filthy dirty ...
read full review
3
people found
this helpful
Was this helpful?
Yes
“Check out procedures is very subjective and they try and ......”
1 Star Review
Jun 02,2014
By:
'sijeeb'
Jun 02,2014
Services: Lettings (as a Tenant)
Rent PCM: £825
Would you recommend?: No
Postcode: M33
Lettings (as a Tenant)
Rent PCM: £825
Postcode: M33
0
people found
this helpful
Check out procedures is very subjective and they try and stiff you with all sorts of fees that they plan to take out of the deposit. They make vague declarations as to why the fees are to be deducted but when challenged with specifics they ...
read full review
What agent could do to change your mind?
They need to be honest about their tactics to take monies from the deposit. They need to state clear facts to build their case. They need to cross reference their statements against the facts before they make any claims against deposit monies. The fact they were will willing negotiate the fees suggest that they were just "trying it on" and see what they could keep from the deposit monies. A very unethical and unprofessional approach.
Attached Filesnbsp;
0
people found
this helpful
Was this helpful?
Yes
“Terrible service from the moment you leave the office with ......”
1 Star Review
Oct 02,2013
By:
'Pat'
Oct 02,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SK5
Lettings (as a Tenant)
Postcode: SK5
8
people found
this helpful
Terrible service from the moment you leave the office with your agreement signed. The property was passed filthy, full of landlord's things when we moved in and not fully functional although they manage it. Had to clean myself and belongings removal was arranged after contacting ...
read full review
8
people found
this helpful
Was this helpful?
Yes
“The agents have now withheld our deposit for over a ......”
1 Star Review
Mar 19,2013
By:
'DepositWithheld'
Mar 19,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M19
Lettings (as a Tenant)
Postcode: M19
7
people found
this helpful
The agents have now withheld our deposit for over a month. They are claiming that a cost of £170 was needed to clean one window, 1 tray from the fridge and the bathroom sink. During our tenancy they repeatedly ignored our complaints about the damp and kitchen ...
read full review
7
people found
this helpful
Was this helpful?
Yes
“we sellected 2 agents in didsbury to market our house last ......”
3 Star Review
Feb 22,2013
By:
'DD'
Feb 22,2013
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: M14
Lettings (as a Landlord)
Postcode: M14
3
people found
this helpful
we sellected 2 agents in didsbury to market our house last year and PJK offered us the best price we did recieve 3 offers in the end but were told by 1 of our buyers that the manager of the estate agency branch, a youngish chap called Robert ...
read full review
3
people found
this helpful
Was this helpful?
Yes