1 Star Review
Jan 23,2019
By:
'Jaz'
Jan 23,2019
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: M98
Lettings (as a Tenant)
Rent PCM: £550
Postcode: M98
0
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Stear clear of this company, they refused to help me and my partner when we had issues with our rented accommodation. Faults and issues were reported and were still present when we moved out 2 years later. It was horrid for us and none of the ...
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Comment on agent fees
Expensive considering the condition of the property.
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5 Star Review
Jan 11,2019
By:
'Result'
Jan 11,2019
Services: Sales (as a Vendor)
Sold price: £247
Would you recommend?: Yes
Postcode: M20
Sales (as a Vendor)
Sold price: £247
Postcode: M20
0
people found
this helpful
Deborah was both attentive and responsive. She kept on top of progress and gave me regular updates . She ensure all was covered and liaised effectively between seller and buyer...
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Comment on agent fees
Good
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“Incompetent, Rude and Expensive...”
1 Star Review
Nov 16,2018
By:
'Angry'
Nov 16,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M14
Lettings (as a Tenant)
Postcode: M14
1
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This company have held onto over £2000 of our deposit, collectively as a group of tenants. They and the landlord went on to accuse us of criminal damage and drug dealing within the property which is defamation of character and far from the truth. We have ...
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Comment on agent fees
The Agent fees were completely excessive considering they never spoke nor helped us.
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1 Star Review
Nov 08,2018
By:
'Zaid'
Nov 08,2018
Services: Lettings (as a Landlord)
Rent PCM: £700
Would you recommend?: No
Postcode: M20
Lettings (as a Landlord)
Rent PCM: £700
Postcode: M20
1
people found
this helpful
Very negative feedback for Ben Massey and Samantha Fone at the Didsbury Manchester Branch. There are certain damages in the house caused by the tenants but they are refusing to admit it. Basically, if you are a landlord, then you wont get any good service ...
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Comment on agent fees
Bad
1
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1 Star Review
Nov 04,2018
By:
'Charlotte'
Nov 04,2018
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: M9
Lettings (as a Tenant)
Rent PCM: £550
Postcode: M9
1
people found
this helpful
Problems and excuses throughout tenancy, work not being carried out, extortionate fees I'm surprised this company hasn't closed down. No one in this office are helpful and they lose all your documents repeatedly. Never will I associate myself with this company again....
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Comment on agent fees
Huge admin fees and late payment fees.
1
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1 Star Review
Oct 01,2018
By:
'Rebecca'
Oct 01,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M20
Lettings (as a Tenant)
Postcode: M20
1
people found
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I have never dealt with a company that have been completely incompetent of doing their job to the scale of Philip James. Unfortunately, this is not a focus on one member of staff, but for all staff I have had to deal with at the ...
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Comment on agent fees
The fees are an outrageous amount to pay when the service is at such a low standard. To pay the fees they ask for, I would at least expect the keys for the property to be ready on the move in date as this is basic, however they could not even carry out this service even though they charge huge ‘admin’ fees. With the problems we have had, it has always been us chasing the agent for details, not them offering information first. No ‘admin’ was done to justify their fees.
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1 Star Review
Aug 28,2018
By:
'MK'
Aug 28,2018
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: M22
Lettings (as a Tenant)
Rent PCM: £750
Postcode: M22
2
people found
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I recently rented an apartment via Philip James and initially all seemed good until we actually moved in.
On the move in day, we found out that some furniture that we were told was included when viewing the property was not there.
The apartment was ...
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1 Star Review
Aug 09,2018
By:
'David'
Aug 09,2018
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: No
Postcode: M19
Lettings (as a Landlord)
Rent PCM: £750
Postcode: M19
1
people found
this helpful
Did not communicate and a list of basic errors including moving tenants in without collecting a deposit. Would not recommend go elsewhere...
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1
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“Many thanks to Danielle Beswick who is really professional person I delt with her. I have experienced lovely 4 years in renting a flat....”
5 Star Review
Jul 23,2018
By:
'Saif'
Jul 23,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M33
Lettings (as a Tenant)
Postcode: M33
0
people found
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Danielle was solving many issues that I had through my staying in the apartment. with her supporting I managed to extend my tendency each year with out thinking that I have to change my location to other places.
Thanks Danielle for everything.
Regards
Saif Alawadhi
...
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Comment on agent fees
Perfect
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5 Star Review
Jul 18,2018
By:
'Simon'
Jul 18,2018
Services: Sales (as a Buyer)
Sold price: £685000
Would you recommend?: Yes
Postcode: M20
Sales (as a Buyer)
Sold price: £685000
Postcode: M20
0
people found
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Very efficient, was a long chain, was a calming influence. Always kept in the loop which took away any stress and anxiety....
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Comment on agent fees
Inline with market
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4 Star Review
Jul 03,2018
By:
'Grant'
Jul 03,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: M20
Sales (as a Vendor)
Postcode: M20
0
people found
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Very helpful when there were issues with the sale of the property & was able i feel to communicate with both parties in a calm & rationale matter with a good conclusion...
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Comment on agent fees
Fine
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“House sale - Didsbury...”
5 Star Review
Jun 27,2018
By:
'Martin'
Jun 27,2018
Services: Sales (as a Vendor)
Sold price: £400000
Would you recommend?: Yes
Postcode: M20
Sales (as a Vendor)
Sold price: £400000
Postcode: M20
0
people found
this helpful
A first class service from the moment we contacted them. Sound advice backed byou a good knowledge of the local area and market conditions. They always went the extra step to keep us informed of progress....
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“House Purchase and Sale...”
5 Star Review
Jun 25,2018
By:
'Gilly'
Jun 25,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: M20
Sales (as a Buyer)
Postcode: M20
0
people found
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Can't speak highly enough about the team at PJK. Very efficient with the sale and purchase of my new property....
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Comment on agent fees
N/A
0
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“Excellent communication...”
5 Star Review
Jun 22,2018
By:
'M4rc'
Jun 22,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: M20
Sales (as a Buyer)
Postcode: M20
0
people found
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Myself and partner have been looking for our first home, Dan has been great at assisting us and keeping is aprised of any new properties on the market as we have a very specific criteria which tends to sell fast....
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Comment on agent fees
Good in comparison to other local agents
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5 Star Review
May 23,2018
By:
'Loz'
May 23,2018
Services: Sales (as a Vendor)
Sold price: £212000
Would you recommend?: Yes
Postcode: M19
Sales (as a Vendor)
Sold price: £212000
Postcode: M19
0
people found
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Having been an estate agent myself for many years and now a property manager I was hesitant to use another agent to sell my parents house for them, but as myself and my brother are both out of the area now we decided it may ...
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Comment on agent fees
Good.
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4 Star Review
May 18,2018
By:
'Jane'
May 18,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: M22
Sales (as a Vendor)
Postcode: M22
0
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Deborah and Tony kept us updated throughout the process and were very efficient. They always returned calls in a timely manner and guided us through the home selling process in a satisfactory manner....
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Comment on agent fees
Fair
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“Good professional service!...”
5 Star Review
May 18,2018
By:
'Cath'
May 18,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: M8
Lettings (as a Landlord)
Postcode: M8
0
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I have dealt with Philip James for nearly two years now. First, as an estate agent when I bought a house in Manchester and then as a letting agent. Having used other letting agents in the past, I find that Philip James is an extremely ...
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Comment on agent fees
Very fair!
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5 Star Review
May 09,2018
By:
'Louise'
May 09,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: M20
Sales (as a Buyer)
Postcode: M20
0
people found
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Great customer service, keep you updated with progress of property purchase and really work hard to move things along in the process for you. Deborah especially was amazing & went above and beyond to help me. Highly recommend! Thank you Deborah....
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“Deborah handled the sale of my house in Didsbury and ......”
5 Star Review
Nov 27,2017
By:
'Aileen'
Nov 27,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: M20
Sales (as a Vendor)
Postcode: M20
0
people found
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Deborah handled the sale of my house in Didsbury and also the purchase of my new home.
I would not have managed this stressful time without her
She was totally professional and such a great help to me being a single woman on my own.
...
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Comment on agent fees
Very fair
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“I had a family member view a flat in Reddish ......”
1 Star Review
Nov 02,2017
By:
'M'
Nov 02,2017
Services: Lettings (Prospective customer)
Rent PCM: £575
Would you recommend?: Yes
Postcode: SK5
Lettings (Prospective customer)
Rent PCM: £575
Postcode: SK5
3
people found
this helpful
I had a family member view a flat in Reddish for me with this company and it looked really promising. Then I saw the fees - absolutely ridiculous. I'm moving as a single person (full time job, perfect references) and they wanted £345! Twice what any ...
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Comment on agent fees
Exorbitant.
3
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“Danielle always provided help very quickly and efficiently. She is ......”
5 Star Review
Aug 30,2017
By:
'Laura'
Aug 30,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M33
Lettings (as a Tenant)
Postcode: M33
0
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Danielle always provided help very quickly and efficiently. She is the best agent I came across and I am very grateful for her work as she really helped me to sort out my rent during difficult times....
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“We were letting a student property from phillip james and ......”
1 Star Review
Aug 02,2017
By:
'May'
Aug 02,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M14
Lettings (as a Tenant)
Postcode: M14
6
people found
this helpful
We were letting a student property from phillip james and it was bad from the get go. Extremely rude staff, one staff member was confrontational towards us when we voiced our concerns. Once we were living in property, we never could get hold of them. ...
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Comment on agent fees
Too expensive.
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“Very professional and swift to take photographs and get property ......”
5 Star Review
Dec 20,2016
By:
'OHA'
Dec 20,2016
Services: Lettings (as a Landlord)
Rent PCM: £800
Would you recommend?: Yes
Postcode: SK43
Lettings (as a Landlord)
Rent PCM: £800
Postcode: SK43
0
people found
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Very professional and swift to take photographs and get property on the market. Very pleased with the whole process; friendly and efficient....
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Comment on agent fees
Comparable with other agents
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“The agency were super unhelpful, I arranged a viewing and ......”
1 Star Review
Nov 15,2016
By:
'ldee2511'
Nov 15,2016
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: M13
Lettings (Prospective customer)
Postcode: M13
6
people found
this helpful
The agency were super unhelpful, I arranged a viewing and no one turned up so I called to check and they stated that the person had contacted us by phone and email to advise they were going to be showing the property 15 minutes earlier. We ...
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people found
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“AVOID THIS COMPANY AT ALL COSTS! - Absolutely appalling customer ......”
1 Star Review
Oct 22,2016
By:
'Matt'
Oct 22,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SK6
Lettings (as a Tenant)
Postcode: SK6
8
people found
this helpful
AVOID THIS COMPANY AT ALL COSTS! - Absolutely appalling customer service from this company. Happy to take your rent (which was paid on time, every time for my 5 year tenancy) but not interested in anything else. I have just been charged £30 the refund of a ...
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Comment on agent fees
Verging on the obsurd
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“Marc is an excellent ambassador for Philip James - he's ......”
5 Star Review
Oct 11,2016
By:
'Mrs'
Oct 11,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SK5
Lettings (as a Landlord)
Postcode: SK5
0
people found
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Marc is an excellent ambassador for Philip James - he's responsive, informative & patient. He was available to discuss my property and provided an excellent service all round....
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Comment on agent fees
Competitive
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“Rude, incompetent, rip off company. Absolutely terrible customer service throughout 2 ......”
1 Star Review
Aug 03,2016
By:
'Frustrated'
Aug 03,2016
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: No
Postcode: M147
Lettings (as a Tenant)
Rent PCM: £950
Postcode: M147
10
people found
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Rude, incompetent, rip off company. Absolutely terrible customer service throughout 2 year tenancy. Each new person moving in also experienced the disorganisation and ill manners of this company. AVOID...
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Comment on agent fees
Extremely high for extremely little work
10
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“We had great service - after a quick and accurate ......”
5 Star Review
Jul 31,2016
By:
'Louise'
Jul 31,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: M22
Sales (as a Vendor)
Postcode: M22
0
people found
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We had great service - after a quick and accurate valuation, the house was on the market and sold, over asking price, within the week!...
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Comment on agent fees
Very competitive
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“I was sceptical about going with a high street agent ......”
5 Star Review
Jul 20,2016
By:
'Ryan'
Jul 20,2016
Services: Sales (as a Vendor)
Sold price: £275950
Would you recommend?: Yes
Postcode: M20
Sales (as a Vendor)
Sold price: £275950
Postcode: M20
0
people found
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I was sceptical about going with a high street agent being in digital myself and had checked out all the high street rivals as well as the online firms. I am so glad I went for the traditional route. The sale was easy and probably ...
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Comment on agent fees
Fee was great value for money in the end- although I didn't know how good it was at the time!
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“Rob was extremely friendly and helpful. He offered a professional ......”
5 Star Review
Jul 08,2016
By:
'Nicola'
Jul 08,2016
Services: Sales (as a Buyer)
Sold price: £245000
Would you recommend?: Yes
Postcode: M20
Sales (as a Buyer)
Sold price: £245000
Postcode: M20
0
people found
this helpful
Rob was extremely friendly and helpful. He offered a professional service and dealt with all matters efficiently. He gave me very detailed instructions about the property when I completed, which made it much easier when I first visited the property....
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