“No communication, high staff turnover...”
1 Star Review
Sep 15,2021
By:
'Shannon'
Sep 15,2021
Branch: Hornsey, 52 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: N8
Branch: Hornsey, 52 High Street
Lettings (as a Tenant)
Postcode: N8
0
people found
this helpful
We have noticed since renting through Philip Alexander that their staff turn over is extremely high and there is no communication in the team. Since renting through them for just over a year we have had several different points of contacts and information gets lost ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“The service I received from Rob and Miles at ......”
5 Star Review
Aug 22,2021
By:
'Phillip Alexander'
Aug 22,2021
Branch: Hornsey, 52 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: N8
Branch: Hornsey, 52 High Street
Sales (as a Vendor)
Postcode: N8
0
people found
this helpful
The service I received from Rob and Miles at Philip Alexander in the sale of my property has been excellent from start to finish. Mainly they were responsive, knowledgeable and nothing was too much trouble. This helped make what is a stressful process much easier. ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Buying, renting, selling :)...”
5 Star Review
Aug 08,2021
By:
'Zoe'
Aug 08,2021
Branch: Hornsey, 52 High Street
Services: Sales (as a Vendor)
Sold price: £343000
Would you recommend?: Yes
Postcode: N8
Branch: Hornsey, 52 High Street
Sales (as a Vendor)
Sold price: £343000
Postcode: N8
0
people found
this helpful
We bought our flat in 2015 through PhilipAlexander and from the word go they were super professional, friendly and knowledgeable. They have since helped us rent out our flat, and then sell it. With zero experience in anything house-y they were always on hand to help ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Philip Alexander's team has been the best fro......”
5 Star Review
Jul 21,2021
By:
'Cintia'
Jul 21,2021
Branch: Hornsey, 52 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1190
Would you recommend?: Yes
Postcode: N8
Branch: Hornsey, 52 High Street
Lettings (as a Tenant)
Rent PCM: £1190
Postcode: N8
0
people found
this helpful
Philip Alexander's team has been the best from the beginning of my tenancy til the very end!
During my 2 years as a tenant, they were always very helpful and kind, including making utilities services providers information available to me right away since I had never ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I engaged Philip Alexander to sell a flat whi......”
5 Star Review
Apr 14,2021
By:
'Simon Friend'
Apr 14,2021
Branch: Hornsey, 52 High Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: N8
Branch: Hornsey, 52 High Street
Lettings (as a Landlord)
Postcode: N8
0
people found
this helpful
I engaged Philip Alexander to sell a flat which ion the face of it should have been , once a buyer was found, reasonably straightforward. The buyer who was from overseas and unfamiliar with the sale processes in England made the process more complex than needed , ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Philip Alexander Recommendation...”
5 Star Review
Apr 12,2021
By:
'Tom'
Apr 12,2021
Branch: Hornsey, 52 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: N8
Branch: Hornsey, 52 High Street
Sales (as a Vendor)
Postcode: N8
0
people found
this helpful
Very impressed with service provided from Rob at Philip Alexander. Despite being a long and drawn out sale through no fault of theirs, they stuck with us and kept going until we had a sale. They kept us updated throughout. I would recommend them....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Have used PA for many years. No complaints. ......”
4 Star Review
Mar 04,2021
By:
'AML'
Mar 04,2021
Branch: Hornsey, 52 High Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: HA6
Branch: Hornsey, 52 High Street
Lettings (as a Landlord)
Postcode: HA6
0
people found
this helpful
Have used PA for many years. No complaints. All staff are very helpful and Paris Middleweek has been particularly helpful with accounts queries. AML....
read full review
0
people found
this helpful
Was this helpful?
Yes
“I rented a property through Philip Alexander ......”
5 Star Review
Jul 22,2020
By:
'Jessica'
Jul 22,2020
Branch: Hornsey, 52 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N7
Branch: Hornsey, 52 High Street
Lettings (as a Tenant)
Postcode: N7
0
people found
this helpful
I rented a property through Philip Alexander for five years and have been impressed with their service. There was a slight blip a few years ago with previous staff members who have now left the business, but since Mari took over managing my property the ...
read full review
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Mar 04,2020
By:
'Barbara'
Mar 04,2020
Branch: Hornsey, 52 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N8
Branch: Hornsey, 52 High Street
Lettings (as a Tenant)
Postcode: N8
0
people found
this helpful
I would like like to say a special thank you for the Property Manager Mari Metrama. We could have a serious issue at home but she was agile and terrific in her assistance. Thank you so much we appreciate what you have done for us, ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I have been renting a flat for a few years no......”
5 Star Review
Mar 04,2020
By:
'Steve'
Mar 04,2020
Branch: Hornsey, 52 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N8
Branch: Hornsey, 52 High Street
Lettings (as a Tenant)
Postcode: N8
0
people found
this helpful
I have been renting a flat for a few years now with Philip Alexandre. By far the best experience I have had in London. Any issue with our flat, have been dealt with extremely fast. Highly recommended....
read full review
0
people found
this helpful
Was this helpful?
Yes
1 Star Review
Feb 26,2020
By:
'DUNCAN'
Feb 26,2020
Branch: Hornsey, 52 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: No
Postcode: NW9
Branch: Hornsey, 52 High Street
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: NW9
1
people found
this helpful
I would like to warn all people dealing with this agency to not bother, they moved myself into a property and took a month and a half to give me my parking and balcony keys.
Once they take your money, they will forget about you. ...
read full review
1
people found
this helpful
Was this helpful?
Yes
5 Star Review
Sep 04,2019
By:
'Ed'
Sep 04,2019
Branch: Hornsey, 52 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: N10
Branch: Hornsey, 52 High Street
Sales (as a Buyer)
Postcode: N10
0
people found
this helpful
We have just completed a purchase, having found our new home through Philip Alexander. Rob and Phil were great to work with. They communicated updates regularly, supported our requirements from day one, and helped us move the purchase forward when we encountered small bumps in ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Had rats and landlord would not sort problem,......”
1 Star Review
Jul 12,2019
By:
'Peter'
Jul 12,2019
Branch: Hornsey, 52 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1475
Would you recommend?: No
Postcode: N8
Branch: Hornsey, 52 High Street
Lettings (as a Tenant)
Rent PCM: £1475
Postcode: N8
2
people found
this helpful
Had rats and landlord would not sort problem, took the estate agent 6 months to reply to emails - agents let landlord do what ever they wanted - terrible experience - dishonest estate agent, just wants to take your money and not do anything, get a ...
read full review
2
people found
this helpful
Was this helpful?
Yes
5 Star Review
Oct 31,2018
By:
'Kieran'
Oct 31,2018
Branch: Hornsey, 52 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: N8
Branch: Hornsey, 52 High Street
Sales (as a Vendor)
Postcode: N8
0
people found
this helpful
Phil was my primary contact when it came to selling and throughout the process he was very attentive, his in-depth knowledge of the surrounding area gave me confidence and I appreciated his honest straight-talking manner.
Even though the process did not go as smoothly as ...
read full review
Comment on agent fees
Very reasonable
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Oct 18,2018
By:
'Slava'
Oct 18,2018
Branch: Hornsey, 52 High Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: N8
Branch: Hornsey, 52 High Street
Lettings (as a Landlord)
Postcode: N8
0
people found
this helpful
Having engaged the services of Philip Alexander for the past 9 years plus, I would (and do) highly recommend them to any prospective property owner or tenant. From them you can certainly expect an unmatched level of integrity, efficiency and transparency, complemented by exceptional local market ...
read full review
Comment on agent fees
Very competitive and reasonable.
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
May 09,2018
By:
'Jonathan'
May 09,2018
Branch: Hornsey, 52 High Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NW6
Branch: Hornsey, 52 High Street
Lettings (as a Landlord)
Postcode: NW6
0
people found
this helpful
I mandated Phillip Alexander to manage my property in Smithfield Square (Hornsey High St). The team were excellent; highly moltivated, professional and above all proactive in getting the property up and running whilst sourcing a high level of tenant. I cant praise them enough and ...
read full review
Comment on agent fees
Competitive
0
people found
this helpful
Was this helpful?
Yes
“I returned to Philip Alexander to sell the property I ......”
5 Star Review
Dec 11,2017
By:
'Walker'
Dec 11,2017
Branch: Hornsey, 52 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: N8
Branch: Hornsey, 52 High Street
Sales (as a Vendor)
Postcode: N8
0
people found
this helpful
I returned to Philip Alexander to sell the property I purchased from them six years ago. Their valuation was spot on and as the price was so accurate and realistic, we secured a buyer within seven days of it going to market. The team have ...
read full review
Comment on agent fees
Very good
0
people found
this helpful
Was this helpful?
Yes
“We had a few agents before a friend recommended Phillip ......”
5 Star Review
Oct 09,2017
By:
'Catherine'
Oct 09,2017
Branch: Hornsey, 52 High Street
Services: Sales (as a Vendor)
Sold price: £567000
Would you recommend?: Yes
Postcode: E59
Branch: Hornsey, 52 High Street
Sales (as a Vendor)
Sold price: £567000
Postcode: E59
0
people found
this helpful
We had a few agents before a friend recommended Phillip Alexander. From the beginning they were different . Top marks in all areas of selling. Very professional,caring,helpful. Very on the ball. Nothing was to much for them always at the end of the phone ...
read full review
Comment on agent fees
Very good
0
people found
this helpful
Was this helpful?
Yes
“Phil and Ally were brilliant in the sale of my ......”
5 Star Review
Jun 05,2017
By:
'Emma'
Jun 05,2017
Branch: Hornsey, 52 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: N87
Branch: Hornsey, 52 High Street
Sales (as a Vendor)
Postcode: N87
0
people found
this helpful
Phil and Ally were brilliant in the sale of my flat. The whole administrative process to market the property was seamless and they quickly secured a buyer. We had some difficulties with the onward purchase but they were proactive at managing communications between myself and ...
read full review
Comment on agent fees
Very reasonable.
0
people found
this helpful
Was this helpful?
Yes
“I found Scott and Phil to be really good through ......”
5 Star Review
May 15,2017
By:
'Doug'
May 15,2017
Branch: Hornsey, 52 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: N8
Branch: Hornsey, 52 High Street
Sales (as a Buyer)
Postcode: N8
0
people found
this helpful
I found Scott and Phil to be really good through the entire process of buying my property - they consistently tried to get answers to my questions really quickly, and chased and following up on anything that could not be answered immediately. I found them ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Phil and all of the team at Phillip Alexander were ......”
5 Star Review
May 08,2017
By:
'James'
May 08,2017
Branch: Hornsey, 52 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: N87
Branch: Hornsey, 52 High Street
Sales (as a Vendor)
Postcode: N87
0
people found
this helpful
Phil and all of the team at Phillip Alexander were great. I have rented through them previously and have now sold and always a pleasure to deal with....
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“I rented two different properties in Hornsey via Philip Alexander ......”
5 Star Review
Mar 22,2017
By:
'A.'
Mar 22,2017
Branch: Hornsey, 52 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N8
Branch: Hornsey, 52 High Street
Lettings (as a Tenant)
Postcode: N8
0
people found
this helpful
I rented two different properties in Hornsey via Philip Alexander over a five year period and was very impressed with them. They know the local market extremely well (look no further if you are thinking of moving to the New River Village in particular) and ...
read full review
Comment on agent fees
From a tenant's perspective, I certainly never felt that Philip Alexander's fees were unreasonable or exploitative (unlike some agents you read about).
0
people found
this helpful
Was this helpful?
Yes
“Buying our first home was a daunting prospect, but Ally ......”
5 Star Review
Mar 06,2017
By:
'Tara'
Mar 06,2017
Branch: Hornsey, 52 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: N8
Branch: Hornsey, 52 High Street
Sales (as a Buyer)
Postcode: N8
0
people found
this helpful
Buying our first home was a daunting prospect, but Ally and Phil made it very easy and were so helpful every step of the way They know the area and the market really well, which was very reassuring. I have already recommended them to friends!...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Having sold property before with other estate agents my experiences ......”
5 Star Review
Aug 15,2016
By:
'Suzy'
Aug 15,2016
Branch: Hornsey, 52 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: N17
Branch: Hornsey, 52 High Street
Sales (as a Vendor)
Postcode: N17
0
people found
this helpful
Having sold property before with other estate agents my experiences haven't been particularly good.
Philip Alexander were completely different, Ally was enthusiastic about my property and made me feel like he would do a great job of selling it. Phil had assured me they had ...
read full review
Comment on agent fees
Very reasonable.
0
people found
this helpful
Was this helpful?
Yes
“Very friendly and easy to work with. We made contact ......”
5 Star Review
Apr 30,2016
By:
'Neil'
Apr 30,2016
Branch: Hornsey, 52 High Street
Services: Lettings (as a Landlord)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: N8
Branch: Hornsey, 52 High Street
Lettings (as a Landlord)
Rent PCM: £1300
Postcode: N8
0
people found
this helpful
Very friendly and easy to work with. We made contact with them as they had worked with flats in our development before. The property was quickly put on the market, and we had potential tenants visiting within a week. The flat was also rented very ...
read full review
Comment on agent fees
Fair
0
people found
this helpful
Was this helpful?
Yes
“As a tenant looking to move into a new area (......”
5 Star Review
Apr 27,2016
By:
'Derek'
Apr 27,2016
Branch: Hornsey, 52 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1675
Would you recommend?: Yes
Postcode: N8
Branch: Hornsey, 52 High Street
Lettings (as a Tenant)
Rent PCM: £1675
Postcode: N8
0
people found
this helpful
As a tenant looking to move into a new area (to me) it was with some trepidation I entered Philip Alexander's office. I needn't have worried - they are extremely friendly and professional. Most importantly they recognise the need for good tenants is as necessary ...
read full review
Comment on agent fees
Fees charged are at market rate
0
people found
this helpful
Was this helpful?
Yes
“We asked 3 agents to value our flat for rental and ......”
5 Star Review
Apr 26,2016
By:
'Jamie'
Apr 26,2016
Branch: Hornsey, 52 High Street
Services: Lettings (as a Landlord)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: N8
Branch: Hornsey, 52 High Street
Lettings (as a Landlord)
Rent PCM: £1400
Postcode: N8
0
people found
this helpful
We asked 3 agents to value our flat for rental and Philip Alexander immediately stood out as being the most professional, straight forward and flexible. Since instructing them to let our flat we have been absolutely delighted with the service we have received, particularly in relation ...
read full review
Comment on agent fees
Very good and competitive fee structure
0
people found
this helpful
Was this helpful?
Yes
“Excellent service. This agent works much harder than any other ......”
5 Star Review
Apr 26,2016
By:
'Landlady'
Apr 26,2016
Branch: Hornsey, 52 High Street
Services: Lettings (as a Landlord)
Sold price: £300000
Would you recommend?: Yes
Postcode: N19
Branch: Hornsey, 52 High Street
Lettings (as a Landlord)
Sold price: £300000
Postcode: N19
0
people found
this helpful
Excellent service. This agent works much harder than any other agent I have previously encountered in successfully selling our property, finding good tradespeople for repairs required, communicating with all parties involved and generally ironing out problems. Friendly, helpful staff....
read full review
Comment on agent fees
Very reasonable and excellent for the service provided.
0
people found
this helpful
Was this helpful?
Yes
“I have used Philip Alexander on a number of occasions ......”
5 Star Review
Apr 25,2016
By:
'Ajay'
Apr 25,2016
Branch: Hornsey, 52 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: N8
Branch: Hornsey, 52 High Street
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: N8
0
people found
this helpful
I have used Philip Alexander on a number of occasions now for both selling and rental purposes and they provided an excellent service on every occasion. I have particularly always been impressed with the regularity of their updates and their local knowledge is very impressive. ...
read full review
Comment on agent fees
The fees have always seemed reasonable and very competitive.
0
people found
this helpful
Was this helpful?
Yes
“Philip Alexander manage my property. It's been a verys simple ......”
5 Star Review
Apr 22,2016
By:
'Marlow'
Apr 22,2016
Branch: Hornsey, 52 High Street
Services: Property Management
Would you recommend?: Yes
Postcode: N8
Branch: Hornsey, 52 High Street
Property Management
Postcode: N8
0
people found
this helpful
Philip Alexander manage my property. It's been a verys simple process and they have been very helpful, thorough and communicative. No complaints at all!...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes