100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
73% lettings fee satisfaction
Established in 1908, Petty Son and Prestwich is a leading estate agent providing a comprehensive service to our customers including sellers, buyers, landlords and tenants within Wanstead, Buckhurst Hill and surrounding areas.With over 100 years of experience we have developed an extensive knowledge of the local property market enabling us to ...
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Established in 1908, Petty Son and Prestwich is a leading estate agent providing a comprehensive service to our customers including sellers, buyers, landlords and tenants within Wanstead, Buckhurst Hill and surrounding areas.
With over 100 years of experience we have developed an extensive knowledge of the local property market enabling us to offer a wide-ranging service that is both friendly and professional as befits our reputation. We are committed to providing our customers (whether property sellers, buyers, developers etc) with individual high quality advice based on the wealth of experience of our local dedicated sales team.
With all the traditional values you would expect from a well-established firm combined with the latest innovations and technology, we offer a modern quality service.
We are a licensed member of the National Association of Estate Agents, National Association of Residential Letting Agents and The Property Ombudsman.
With over 100 years of experience we have developed an extensive knowledge of the local property market enabling us to offer a wide-ranging service that is both friendly and professional as befits our reputation. We are committed to providing our customers (whether property sellers, buyers, developers etc) with individual high quality advice based on the wealth of experience of our local dedicated sales team.
With all the traditional values you would expect from a well-established firm combined with the latest innovations and technology, we offer a modern quality service.
We are a licensed member of the National Association of Estate Agents, National Association of Residential Letting Agents and The Property Ombudsman.
Latest Reviews
7th Nov 2024
reviewed by 'Mark Y'
21st Jun 2023
reviewed by 'S'
9th Dec 2022
reviewed by 'Hannah'
20th Aug 2022
reviewed by 'Andy'
17th Jul 2022
reviewed by 'Roger'
3rd Jul 2022
reviewed by 'Lenka P.'
Opening Hours
Address
Petty Son & Prestwich
11 Woodbine Place
Wanstead,London
Greater London
E11 2RH
0208 989 2091
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £100,000 | £1,192,000 |
| Lettings | 100% | 73% | £1,200 | £2,050 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 8 | 4 | 81 | 1 | 53 | 1 | 0 | 2 |
Areas covered
- E11
- E12
- E17
- E18
- E7
- E6
- IG8
- IG10
- IG9
- IG4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
Feb 03,2017
Feb 03,2017
0
people found
this helpful
this helpful
The team at Petty Son and Prestwich made our flat purchase last year quick and pain free. There service throughout was second to none. Fay, Fran and Elaine were always available and responsive. We wouldn't hesitate to use them again if we ever decide to ...
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Comment on agent fees
Perfectly fine.
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Feb 03,2017
Feb 03,2017
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Highly recommended - Petty Son and Prestwich agents were very patient, lovely, intergrity and fantastic communication. I could not deal with buyers on my own but with the agents were fantastic to deal with it. If I sell again, I would not hesitate to use ...
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Feb 01,2017
Feb 01,2017
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Selling our family home of nearly 60 years, we were hugely impressed by the consideration, professionalism and sound advice we received from every member of the Petty Son and Prestwich team - at every stage of the process. They were efficient, knowledgeable, trustworthy and a pleasure ...
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Comment on agent fees
Reasonable and very well earned
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Feb 10, 2017
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(1)
Caroline, it was a pleasure to help your family move after such a long time of owning your home in Wanstead. We are so pleased you were happy with the service received and comments like yours are what makes our job so worthwhile. Thank you. ...
Feb 01,2017
Feb 01,2017
1
people found
this helpful
this helpful
Extremely happy with service provided during our sale and purchase. The communication was regular, and the team were friendly and thoughtful yet very professional. So grateful for the effort put in to help me find a flat in the area especially Fay who worked to ...
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Feb 02, 2017
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Thank you Jo, It really was such a pleasure to sell your family home and find you such a beautiful flat, especially as you had grown up all your life in your family home - we really wanted to make things work for you and we are so glad we did! ...
Jan 31,2017
Jan 31,2017
0
people found
this helpful
this helpful
Great service in marketing our house in Wanstead. We would like to give a vote of thanks to Fay in particular who always seemed to find time to listen calmly to our worries! We have already recommended Petty Son to family and friends....
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Comment on agent fees
Good fee level
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Jan 31, 2017
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Thank you Noaman, It was a pleasure to deal with yourself and your wife throughout the transaction from our initial meeting to list your home to sale and we are so pleased you are both well and enjoying life in Nailsworth. ...
“First-class service from this highly experienced, helpful, friendly local agent. ......”
Jan 31,2017
Jan 31,2017
0
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this helpful
this helpful
First-class service from this highly experienced, helpful, friendly local agent. They made our purchase flow seamlessly.£I would highly recommend....
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Jan 30,2017
Jan 30,2017
0
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I sold my house through Petty Son & Prestwich in Aldersbrook, Wanstead in October 2016. They have great local knowledge and were very professional and helpful throughout the process. I have no hesitation in recommending them....
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Comment on agent fees
Very good
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Jan 31, 2017
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(1)
Hello Mark,
thank you for your kind words. It was a pleasure helping you with your move. We are delighted to not only help you with the sale of your property, but that we were able to help you daughter find a new home in Wanstead. Please let us know if we can be of any help in the future.
All the best
Pam ...
Jan 30,2017
Jan 30,2017
0
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We were looking in South Woodford with a number of agents without much joy and then found Petty Son and Prestwich who were very helpful and listened to our needs. They found the right house for us quickly and they were very supportive throughout the ...
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Jan 31, 2017
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Thank you Richard, we pride ourselves on the personable service we provide and hope that by listening to buyers needs we can team them with the perfect property. We're so glad this worked for you and you're now settled in your new home. ...
Jan 30,2017
Jan 30,2017
0
people found
this helpful
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I recently bought a flat through Petty Son & Prestwich and I was impressed with their communication and efficiency throughout. They were happy to help me with any questions and the aftersale service was good which is rare these days!...
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Comment on agent fees
In line with current market rates
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Jan 31, 2017
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Thank you for your kind words. We hold traditional values and believe in the highest standard of service possible, from initial contact onward and are pleased you found this to be the case! ...
Jan 30,2017
Jan 30,2017
0
people found
this helpful
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We recently sold and bought through Pettys. We found the team very engaging and very helpful throughout the whole process, always enthusiastic and quick to respond to questions- overall, we were very pleased and would definitely use them again....
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Comment on agent fees
On a par with the other quotes we received.
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Jan 30,2017
Jan 30,2017
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The selling of our house and buying a new property was efficient and professional through the skills and expertise of the Petty team.
Communication was excellent, always returning calls and keeping us informed of any new developments throughout the various stages of the process. Many ...
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Comment on agent fees
Good
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Yes
Jan 30,2017
Jan 30,2017
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I've been on both sides of Petty Son and Prestwich (buying and selling my flat) and I have to say that it was a great experience. The sale in particular wasn't the simplest but the team were really good at communication and are just generally ...
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Comment on agent fees
Very reasonable
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Jan 31, 2017
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Hello Richard, thank you so much for your kind words. It was an absolute pleasure helping you with you move and we wish you all the best in the future! Kind regards, Pam ...
Jan 28,2017
Jan 28,2017
0
people found
this helpful
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I have used Petty Son and Prestwich twice to buy and sell property and their service is second to none. Every member of the team is on your side to help you get the best possible outcome. They are local experts, I wouldn't look anywhere ...
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Jan 28,2017
Jan 28,2017
0
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We have recently completed on the sale of our flat and purchase of a house in Wanstead. We had a complicated transaction which required a lot of work from Pettys. They were professional and excellent throughout from the viewings and sale process at the front ...
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Jan 28,2017
Jan 28,2017
0
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We had a great overall experience with the team at petty! We experienced a few issues throughout our selling process and they were always on hand to provide support and advice!...
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Comment on agent fees
Fair fees
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Jan 27,2017
Jan 27,2017
0
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I was and am very impressed with the service that Petty and Son provided they were helpful and informative throughout, their prices were fair, with no hidden cost, they responded to my emails promptly and dealt with my queries straight away j highly recommend this ...
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Comment on agent fees
Very good agent fees
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Jan 27,2017
Jan 27,2017
0
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I looked for a home in the Wanstead and South Woodford area for a few months. Over that time, I found Pam, Fran, Danny and Elaine to be the absolutely best agents to deal with: tirelessly helpful, interested in understanding what I wanted, extremely protective ...
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Comment on agent fees
I bought my property through Petty's so I can't comment on this.
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Jan 27,2017
Jan 27,2017
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We sold our house through Petty, Son & Prestwich. They weren't the cheapest estate agent quote but we chose them because we thought John's experience, knowledge of the industry and honesty was important. This proved to be the case and we found the service all the ...
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Comment on agent fees
The fees were fair.
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Jan 27,2017
Jan 27,2017
0
people found
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Excellent service in finding buyers and presentation of our property. Always available to answer any queries. Even followed up regularly after finding our buyer...
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Comment on agent fees
Good. Competitive with other agents.
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Jan 27,2017
Jan 27,2017
0
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I couldn't recommend the Petty Son & Prestwich team more highly! Having decided to sell our flat in Aldersbrook we chose to seek a valuation from Petty, amongst others. The overriding factor that lead us to opt for them was the fact that not only did ...
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Comment on agent fees
Fine
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Feb 10, 2017
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Thank you Andrew. We always feel that it's our duty to provide our valuations based on market evidence as an accurate valuation will usually contribute towards a successful sale. Our fantastic sales progressor Elaine is fantastic and, like all my colleagues, is invaluable in providing a great service from beginning to end. We hope you are very happy in your new home, let u know if we can help you again in the future! ...
Sep 21,2016
Sep 21,2016
0
people found
this helpful
this helpful
My neighbour personally recommended John, Pamela, Elaine and the team at Petty Son & Prestwich to handle the sale of my property on Hermon Hill.
Pamela and Elaine were my main point of contact in the sales office and both were incredibly helpful, professional and cheerful, ...
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Sep 15,2016
Sep 15,2016
0
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Excellent support from Petty not only from finding and selling our property (Fay) but also the support for purchasing and completing the deal (Elaine)...
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Comment on agent fees
Good
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May 16,2016
May 16,2016
0
people found
this helpful
this helpful
I had a thoroughly successful relationship with John and his team. They were professional, pleasant, reliable and gave good advice throughout my sale. I wouldn't hesitate to recommend using them....
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Comment on agent fees
Good value for money
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May 04,2016
May 04,2016
1
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Possibly, in my opinion, the worst service I've ever received as a Tenant by this Property Management team. Only reason we stayed with them was due to Val who has now left. Had no heating for over 3 weeks due to her incompetence dealing with the ...
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What agent could do to change your mind?
Fees are extortionate for the service provided. The landlords pay a fee so the property is managed. I question fees on both sides.Attached Filesnbsp;
Comment on agent fees
Fees are extortionate for the service provided. The landlords pay a fee so the property is managed. I question fees on both sides.
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May 05, 2016
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I'm sorry to hear that this previous disgruntled tenant felt she was treated unfairly by Pettyson. As I'm relatively new to the company I can only comment on this with the detailed information we hold on file regarding this tenancy:
Pettyson dealt with the tenants complaints of damp which were proven to be condensation (as per Essex Damp Specialists report) due to the neglect of the tenant to air the property correctly.
Our Maintenance Department promptly dealt with every complaint the tenan ...
Apr 18,2016
Apr 18,2016
0
people found
this helpful
this helpful
Throughout the sale, Petty Son and Prestwich provided a thoroughly professional service, and I recommend them highly.
They were friendly, efficient and discreet.
The sales office kept me completely up to date with all viewings and offers.
The sales coordination team were equally thorough and ...
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Comment on agent fees
Good
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Feb 29,2016
Feb 29,2016
0
people found
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Petty Son and Prestwich stuck to our agreement, they never contacted or our elderly parents, they followed up every question and kept the sale moving at all times. Well mannered, helpful and humorous as well as being proactive and professional at all times....
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Dec 08,2014
Dec 08,2014
0
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It's obvious they only care about landlords. Have luckily only had to have a handful of interactions with them, but each of them has been terrible. Penny pinching us and always erring on the side of the landlord when things go wrong in the property. ...
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What agent could do to change your mind?
They could have interacted with my husband and I like human beings instead of like lawyers. They could have acknowledged that the price increase on the property that the landlord originally asked for was unnecessarily high, instead of telling us that it a ‚£50pm increase in the first year and ‚£100pm increase in the second year was 'minimal'. They should treat their tenants as valued customers, not like scum who can easily be replaced.Attached Filesnbsp;
Comment on agent fees
The agent's fees for tenants are much higher than other agencies in the area.
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May 01,2014
May 01,2014
3
people found
this helpful
this helpful
Where do I start? I have had nothing but bad experiences with Jon and his staff from selling my property to buying a property. First when selling they did not put all offers forward, we were later told by someone that if you tip (in ...
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What agent could do to change your mind?
Honesty and professionalism go a long way.Attached Filesnbsp;
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Aug 02,2013
Aug 02,2013
2
people found
this helpful
this helpful
Rude, unpleasant and confrontational from the very start to the very end of the transaction. Petty son are truly outstanding in terms of their lack of customer service, general politeness and anything remotely resembling a decent way of operating. Constant threats the vendor would pull ...
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May 29,2013
May 29,2013
3
people found
this helpful
this helpful
If only potential sellers would read these reviews these xxxxx would have less of a market hold in Wanstead. Rude, deceitful and unpleasant....
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What agent could do to change your mind?
Honesty helps. Good manners and a modicum of respect would go a long way. Will NEVER deal with them again.Attached Filesnbsp;
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Fay Maulik-Hann
(45)
Elaine Robinson
(38)
Francesca Creasey
(30)
Pamela Self-Pierson
(22)
Catherine Bransgrove
(21)
John Wagstaff
(5)
Jenny Wagstaff
(4)
Daniel
Gregory
Janine
Sydney
Jeff
Richelle
Tenant Fees
Pending
£0 (inc. VAT), Pay UpfrontArranging and facilitating statutory compliance (this is in addition to the costs of the item itself) if not provided on instruction or undertaken by the landlord:
• Energy Performance Certificate (EPC) £70.00 (inc. VAT) per tenancy
• Gas Safety Certificate (GSR) £85.00 (inc. VAT) per tenancy
• Electrical Installation Condition Report (EICR) £160.00 (inc. VAT) per tenancy
• Portable Appliance Testing (PAT) £100.00 (inc. VAT) per tenancy
• Legionella Risk Assessment £100.00 (inc. VAT) per tenancy
• Installing Smoke alarms and Carbon Monoxide £ 50.00 (inc.VAT) per Alarm
• Handling local authority licensing application £240.00 (inc. VAT) per tenancy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:32 AM 11/12/2023 by Fay
Best Letting Agent in E11 
