The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
4/5, 32 Reviews
81% Recommended
60% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 60% | 100% | £82,000 | £135,000 |
Lettings | 100% | 99% | £400 | £895 |
Peter Heron Estate Agents
15 Sea Road, Sunderland, Tyne & Wear
SR6 9BS
0191 510 3323
Ashley
By : 'Byrons'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SR5
I have never experienced such real quality service and support as we have from Peter Heron . Cant even single anyone out because at every level the staff are so professional and dedicated to providing customer service . Well done all at Peter Heron... Ashley you dont have a good team you have a... Read Full Review
Peter
By : 'Jesca'
Services : Letting( As a Owner )
Rent PCM : £400
Would you recommend ? : Yes
Postcode : SR2
Helpful, efficient staff. Very courteous, good communication, always a pleasure to deal with. They have managed my rental property for several years and I remain very happy with their... Read Full Review
By : 'Patrick'
Services : Letting( As a Tenant )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : SR6
Outstanding service I can not speak highly enough of this company and the service they provide as a letting agent. Very friendly, knowledgeable and efficient. Nothing is too much trouble for them. I will definitely be looking to use Peter Heron in all my future property... Read Full Review
Chloe
By : 'David'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SR6
Excellent Service Chloe was very fast in getting back to me and helping me with my enquiries Definitely recommend using Peter Heron to... Read Full Review
By : 'Hamiltons'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SR40
On the day Peter Heron were supposed to come out and value our home they called to check they didn't have our estimate written down wrong as we'd be lucky to get £115000 for our house. The guy on the phone seemed like he didn't want to come out to value our home ... Read Full Review
N\/A
Lucy
By : 'Sam'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SR3
It's been just over a month since I moved into my new home. Lucy at Peter Heron was outstandingly helpful from start to finish - chasing solicitors and helping me through the process. 10/10 would... Read Full Review
Good
By : 'Margaret'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SR5
I have just completed my house sale with Peter Heron. I was updated by Claire Murphy Sea Road branch on progress of the sale Claire was always polite professional and vey friendly. This is the second time I have used the services of Peter Heron and because of my experience wouldn't conceder... Read Full Review
Peter Heron not the cheapest but like every thing if you want the best you have to pay
By : 'Kate'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SR6
Have received excellent service from Peter Heron, in particular, Victoria, at the Sea Road Branch. Have used them as a Landlord for the second time. Highly recommended. Kath... Read Full Review
Fair.
By : victoria
Apr 28, 2017Thanks for much for taking the time to leave the review Kath, it's been great sourcing your last couple of tenants - best of luck with everything! ...
By : 'Vasiliki'
Services : Mortgages
Sold price : £125
Would you recommend ? : No
Postcode : SR5
I 've never experience worst costumer service in my life. They are absolutely embarrass this company. I spoke today with a girl in rental department and her manner was rubbish I complain after to her manager and I give my email to send me a proper form about my complaints with never came. They... Read Full Review
By : Victoria
Apr 28, 2017This is not a platform we use regularly so I am surprised to see your review, especially given the fact I emailed you the following the day we spoke on the phone; Hello Vasia, Thank you for your ...
Lynsey
By : 'Janet'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SR6
Lynsey and all at Peter Heron's were a really big help. The house was sold ever so well even and though I live in Siena in Italy I was able to keep right up to date will the sale. Lynsey responded so quickly and clearly it was like I was back... Read Full Review
Lynsey
By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £82000
Would you recommend ? : Yes
Postcode : SR5
Lynsey McConnell in the Sea Road branch has been absolutely fantastic from start to finish. Lynsey kept me updated throughout the process and nothing was too much trouble. Lynsey was curtious and polite at all times and is an asset to the... Read Full Review
The agents price was very fair compared to the competitors
The agents price was very fair compared to the competitors
Lynsey
Peter
By : 'aliton'
Services : Sales( As a Buyer )
Sold price : £135000
Would you recommend ? : No
Postcode : SR6
Trying to buy a house for sale via Peter Heron has been a nightmare. They must be the worst estate agent in the UK . Totally unreliable in terms of returning calls and updating the buyer. If I was ever to sell a house Peter Heron would be the last Agent we would use. I complained about miss... Read Full Review
By : 'Graham'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SR6
When the representative of Peter Herron first came to my property I was a little disappointed at the estimation of value. It was far lower than my expectations and so asked for the property to be sold at £10,000 above the valuation price. The property in fact sold for above the valuation... Read Full Review
By : 'Gemma'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SR6
The Sea Road branch were great. If I had any questions I didn't hesitate to ring them or pop in to the branch. I was made to feel relaxed and comfortable talking to them. I would use them again and would recommend them to friends and family without... Read Full Review
Lynsey
By : 'Louise'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SR6
I bought a property through this estate agents and although the completion took longer than anticipated, through no-ones fault, i cannot stress enough how helpful Lynsey was throughout the process. This was my first property that i was buying and when i wasnt sure of the process, i rang and asked... Read Full Review
Lynsey
By : 'Linda'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SR6
I would just like to thank you Lynsey for all of your help and the professional service provided by yourself and the company. Thank you so much. Kindest Regards Linda... Read Full Review
By : 'peter'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SR5
initial meetings were professionally handled . access to partner as well as staff was good during sales process for advice / assistance . we were regularly kept up to date about progress , statements giving details of viewings/people who have expressed interest . advice given during the offer... Read Full Review
Lynsey
By : 'Leanne'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SR5
Lynsey was extremely helpful whenever I called she always as things chased up straight away And always called me back (usually within minutes). Would not hesitate to recommend or use peter heron again. Lynsey is a credit to peter heron... Read Full Review
By : 'Stephen'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SR5
The agent arranged the viewing of the property. They also informed the seller of the offer for the property and informed me of acceptance of the offer. The agent passed on the particulars to my solicitors. The agent chased up queries with the seller and her solicitors with regards to chasing up... Read Full Review
Becky
By : 'David'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW
Becky was very helpfull during the purchase of the above property. Being a bank repocession we needed to be instructed during the short time scale we had available (2 weeks ) in order to exchage contracts on time and pick up the keys as earlly as possible as I was returning to work offshore the... Read Full Review
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Last updated at 2/24/2015, 6:42:09 AM by allAgents