98% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
88% lettings fee satisfaction
We are a fast-moving innovative brand who have built ourselves up from a small family run estate agent to a house hold name with a brilliant reputation across the West of Scotland.Here at Penny Lane Homes we ensure we are always ahead of the competition and the market leader ...
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We are a fast-moving innovative brand who have built ourselves up from a small family run estate agent to a house hold name with a brilliant reputation across the West of Scotland.
Here at Penny Lane Homes we ensure we are always ahead of the competition and the market leader in our area with training, software and customer service.
For any of your property needs, whether you be a first-time buyer, an investor looking to source, restore and flip properties or a tenant looking for a place to live we are your one stop shop who can provide to all your essential property needs.
Working alongside fantastic mortgage advisors and solicitors to help make your property journey smoother and cover all basis, we can recommend some of the best in the industry.
We offer a transparent FIXED FEE service with no scary hidden extras. What you are quoted is what you pay!
We advertise on our own website along with Rightmove, Zoopla, OntheMarket & countless other smaller web portals.
Our belief is our clients know best and customer service is our number one priority, why go anywhere else?
Here at Penny Lane Homes we ensure we are always ahead of the competition and the market leader in our area with training, software and customer service.
For any of your property needs, whether you be a first-time buyer, an investor looking to source, restore and flip properties or a tenant looking for a place to live we are your one stop shop who can provide to all your essential property needs.
Working alongside fantastic mortgage advisors and solicitors to help make your property journey smoother and cover all basis, we can recommend some of the best in the industry.
We offer a transparent FIXED FEE service with no scary hidden extras. What you are quoted is what you pay!
We advertise on our own website along with Rightmove, Zoopla, OntheMarket & countless other smaller web portals.
Our belief is our clients know best and customer service is our number one priority, why go anywhere else?
Latest Reviews
22nd Nov 2024
reviewed by 'Alex Bird'
18th Nov 2024
reviewed by 'Fiona'
18th Nov 2024
reviewed by 'Tom and Helen'
15th Nov 2024
reviewed by 'Ryan Coburn'
2nd Nov 2024
reviewed by 'Joyce'
20th Oct 2024
reviewed by 'Keith'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 96% | £34,000 | £342,000 |
| Lettings | 100% | 88% | £350 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 1 | 5 | 2 | 42 | 3 | 3 | 0 | 0 | 0 |
Areas covered
- PA4
- Renfrew
- PA8
- Erskine
- PA7
- Bishopton
- G58
- Renfrewshire
- G52
- G53
- G1
- G2
- G44
- G57
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
Apr 04,2023
Apr 04,2023
0
people found
this helpful
this helpful
From giving instruction to sell to completion less than 10 weeks later we can't fault the service from Penny Lane homes. Calum, Emma and Kayleigh were all professional, efficient and answered queries quickly. Would have no hesitation recommending this agency....
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Nov 28,2021
Nov 28,2021
1
people found
this helpful
this helpful
Our agent made the process of renting out the property extremely easy and stress free. I felt very well informed and supported from the initial valuation right through to finding a tenant and I had good contact with the agency the whole time....
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Nov 23,2021
Nov 23,2021
0
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this helpful
this helpful
Very glad I used Penny Lane Homes to market my property for sale. Calum explained everything very clearly and the service was top notch. Great photos and brilliant 3D video. Advertised on all the best sites and they dealt with all the enquiries. Sold my ...
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Nov 01,2021
Nov 01,2021
0
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this helpful
this helpful
I was really pleased with the handling of my let. The teasm were professional and the property was let within 1 week. Great job....
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Apr 26,2021
Apr 26,2021
0
people found
this helpful
this helpful
I had no clue where to start when selling as it was my first time. Pennylane Homes came highly recommended to me by a close friend and I was not disappointed. From the very start the service received was courteous, friendly, professional and efficient. Calum ...
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Feb 18,2021
Feb 18,2021
0
people found
this helpful
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Penny Lane Homes have been fantastic with the sale of my property. Within two weeks I already had an offer!
I would like to take Mark and Calum for their support from the very start in marketing my home.
As well, I would like to ...
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Feb 09,2021
Feb 09,2021
0
people found
this helpful
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Great service from start to finish by Calum and the team.
From the beginning PL were clear with costing structures and helped us achieve a sale in just under two weeks from first instruction.
From home survey to photos to the use of their 3d ...
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Nov 17,2020
Nov 17,2020
0
people found
this helpful
this helpful
Have been using PLH for almost 2 years to look after a couple of rentals. Wayne Burrows has been looking after the account since the start and has been fantastic. Any issues the flat's have had he has handled with complete profesionalism and always kept me ...
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Mar 05,2020
Mar 05,2020
2
people found
this helpful
this helpful
DO NOT USE!!!
Very poor communication. We wrote description etc as they seem to cut and paste from properties nearby. They did not keep us updated until we made contact. When we tried to complain we got nowhere. The manager/owner (family business) said he ...
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Mar 12, 2020
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(2)
Tom
Thank you for your response, but it is exactly what I expected from your company given our experience with Pennylane.
Firstly, you say my “accusations are false and ungrounded”. We have a list of emails and phone calls to yourselves which undermines, your accusation.
In addition,, you say that you suspect that we have made our feelings public. We have not shared this on any social media and only given a review on ’allAgents’, however we may do this since you have mentioned it.
...
Feb 24,2020
Feb 24,2020
1
people found
this helpful
this helpful
Excellent service from Calum and team. Knowledge of the property market and prices in the area meant that we were able to sell in a few days....
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Mar 10, 2020
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(1)
Hello Richard,
We were glad to have been able to assist you with your property needs, and it's excellent that you had a good experience using Penny Lane Homes.
Our team do their best to go above and beyond for all of our clients.
Do get in touch if we are able to be of any help in the future.
Tom ...
Jan 23,2020
Jan 23,2020
2
people found
this helpful
this helpful
I recently sold a flat through Penny Lane and found the whole process extremely stress free. Both Calum and Kayleigh kept in constant touch with me and helped negotiate with potential buyers. Flat sold pretty quickly and I was overall extremely pleased with the service. ...
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Oct 16,2019
Oct 16,2019
3
people found
this helpful
this helpful
Pennylane have been managing my flat in Renfrew for a year now and the service has been absolutely amazing. Their communication and professionalism is second to none, I couldn't fault any of their processes. Their staff, especially Ian Troy, have been so responsive and helpful. ...
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Sep 10,2019
Sep 10,2019
3
people found
this helpful
this helpful
We had an excellent experience selling and buying our homes with Penny Lane through what we had previously experienced as at tense time. Time was tight, yet Mark and the team were fantastic to assist guiding us through both sale and buy of our properties. ...
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Comment on agent fees
Market standard
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Aug 02,2019
Aug 02,2019
4
people found
this helpful
this helpful
Great family company who get the job done. Couldnt recommend enough. Would advise to take the package where the estate agents do the veiwings for you as it takes a way away alot of stress at an already stressful time....
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Aug 05, 2019
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(1)
Thank you for the kind words, Chris, please don't be a stranger and all the best in the new house. ...
Jun 14,2019
Jun 14,2019
3
people found
this helpful
this helpful
Great staff, great pics, sold my property in under a week. Were easy to talk to and listened to what was said. Can't fault them...
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Comment on agent fees
Very reasonable fees
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Yes
Apr 25,2019
Apr 25,2019
3
people found
this helpful
this helpful
I rented a property through this agent along with my partner for just over a year and had nothing but problems from day one. When we viewed the property we where advised the property would be deep cleaned and new blinds provided and all repairs ...
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Comment on agent fees
Terrible
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Jun 05, 2019
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(2)
There was a mention of new blinds and a deep clean! Also we commented on issues that had to be resolved and took about 5 months to have a dripping tap sorted! Also had issues with bathroom since the start and tried constantly to have this sorted still probably isn’t sorted and seen the property was let out for even more than we where being charged terrible service and our neighbour next door had all the same issues and didn’t get any help either. I will not be reconsidering the low rating e ...
Dec 18,2018
Dec 18,2018
1
people found
this helpful
this helpful
What can I say about this man, top in his job always willing to help no matter how many times I've called and managed to sort a replacement freezer in the Christmas period. 10/10 reccomend penny lane Renfrew fantastic service.
Mr Dunsire...
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Dec 07,2018
Dec 07,2018
4
people found
this helpful
this helpful
We bought a flat from Penny lane homes as selling agency. From start to finish we had a great experience and we can definitely recommend this agency for everyone. Calum was very helpful and professional , answering on our emails and when we met on property ...
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Comment on agent fees
good
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Dec 04,2018
Dec 04,2018
2
people found
this helpful
this helpful
I have been an landlord for 20 years and it's a delight to work with Cerys. In addition to helping me manage my flat she can also help me think through more complex interactions between myself and other owners of flats in block where I also ...
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Comment on agent fees
Fees are pretty competitive - very similar to what other agents charge.
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Dec 04, 2018
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(1)
Thank you for your review and bringing to light the hard work Cerys has done for you. We have a super high standard here at Penny Lane Homes and try to ensure each landlord has a personal service. Great wee review. ...
Nov 08,2018
Nov 08,2018
3
people found
this helpful
this helpful
Myself and my husband bought a flat from penny Lane last September staff are very friendly and professional great service given from them all I would highly recommended them to anyone one buying or selling a house...
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Nov 04,2018
Nov 04,2018
5
people found
this helpful
this helpful
I recently used penny lane to sell a property in paisley. From the outset I felt very comfortable with the service they offered. Everything was transparent and explained thoroughly. Regular updates were provided throughout the sale and an enthusiasm to make the transaction as smooth ...
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Comment on agent fees
Good
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Nov 01,2018
Nov 01,2018
1
people found
this helpful
this helpful
We were very happy with your service would recommend you to anyone else who may be thinking of selling very friendly and helpful overall...
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Comment on agent fees
Good
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Dec 04, 2018
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(1)
Hi Marie,
Thanks for your review about your positive experience. We aim to meet expectation and it would seem we exceeded this here.
Thanks - The Team @ Penny Lane ...
Aug 24,2018
Aug 24,2018
3
people found
this helpful
this helpful
I sold my flat recently and I was very pleased with the service I received from Penny Lane Homes. The agents were professional and honest. I would definitely use them again. They very quickly had viewers so had marketed my flat well....
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Aug 17,2018
Aug 17,2018
4
people found
this helpful
this helpful
Had a recent viewing with Calum Dickson. It was very straightforward and he let you have a look yourself and was always open to questions. Because he wasn't pushy and we felt Calum was honest and open about the property and circumstances, we made an ...
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Comment on agent fees
Na
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Dec 04, 2018
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Hey Frank, Thank you for this great review about our fab team member Calum. We have a high standard of customer service here at Penny Lane and delighted this was filtered through to your experience! ...
Mar 16,2018
Mar 16,2018
6
people found
this helpful
this helpful
I recently sold my Edinburgh property really quickly and painlessly through penny lane. I found them to be efficient and professional and I was pleased with the price I managed to achieve for my property. They were there to answer any questions I had and ...
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Comment on agent fees
very reasonable
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Mar 21, 2018
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(1)
Hi Hannah, Thank you so much for your positive review about our branch. We really do try to go above and beyond for all our clients and live for the positive reviews.
Take care Penny ...
Jan 22,2018
Jan 22,2018
5
people found
this helpful
this helpful
We received 1st class service, the process of selling our house was stress free thanks to mark and his team....
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Comment on agent fees
Good
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Jan 17,2018
Jan 17,2018
10
people found
this helpful
this helpful
I have rented out two of my properties through Penny Lane Homes and am very happy with how quickly my properties were brought to market and how fast they found a tenant.
Penny is a joy to work with and definitely goes the extra mile ...
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Dec 22,2017
Dec 22,2017
8
people found
this helpful
this helpful
Well what can I say. I dealt with Penny when looking for a new property to rent , now trust me when I say that in the 6 months search I didn't come across a more professional, more charming or more personable offering than that offered by ...
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Comment on agent fees
Penny was simply amazing
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Dec 06,2017
Dec 06,2017
4
people found
this helpful
this helpful
Very happy with all of the help I've received since living in my property. I've had a few queries since moving into my property and each member of staff who were involved dealt with it fast and efficiently and were quick to communicate with my ...
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Comment on agent fees
Fees were affordable
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Sep 11,2017
Sep 11,2017
6
people found
this helpful
this helpful
The team at pennylane were always very helpful. They were very understanding if there was ever a problem with the property and quick to help us get it resolved....
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Comment on agent fees
Very fair
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Emma
(21)
Ross
(21)
Kayleigh
(14)
Ian
(8)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please email branch for complaints procedure or see our website.
Last updated at 1:58 PM 17/10/2018 by Penny Canning
Best Estate Agent in Renfrew 
