“Awful experience - health & safety nightmare...”
1 Star Review
Nov 13,2021
By:
'2020-2021 tenant'
Nov 13,2021
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Rent PCM: £475
Would you recommend?: No
Postcode: BN1
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Rent PCM: £475
Postcode: BN1
1
people found
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I lived in a Pavilion Properties house for the best part of a year and safe to say will not be using them again. They had absolutely no regard for the health nor safety of their tenants and for the most part did not treat ...
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“When living below the agency in a flats aged ......”
1 Star Review
Aug 14,2020
By:
'Aisling'
Aug 14,2020
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Rent PCM: £1764
Would you recommend?: No
Postcode: BN2
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Rent PCM: £1764
Postcode: BN2
1
people found
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When living below the agency in a flats aged by pavilion it was the worst renting experience. Firstly, upon arrival the state of the flat was appalling, ring marks on the coffee table, mouldy mattress, light bulbs not working etc. When we discussed this with ...
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“As far as payments go everything went smoothly. However me ......”
1 Star Review
Aug 13,2019
By:
'Maxi'
Aug 13,2019
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Rent PCM: £540
Would you recommend?: No
Postcode: BN2
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Rent PCM: £540
Postcode: BN2
0
people found
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As far as payments go everything went smoothly. However me and 3 other tenants had to pay nearly £200 each in agency fees on top of the £600 each deposit. The house we lived in for the first year was £466 each pm without bills and when we were ...
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“Unprofessional and rude...”
1 Star Review
May 11,2019
By:
'Studentrent'
May 11,2019
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN2
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Postcode: BN2
0
people found
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Think the staff act disgustingly unprofessional and rude. They would not respond or act like this if we were not students....
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“Great customer service...”
5 Star Review
Aug 24,2018
By:
'maxtmelia'
Aug 24,2018
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN3
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Postcode: BN3
0
people found
this helpful
Superb service. Moving into private student accommodation after my first year of uni at Sussex with my friends has been an easy ride with Pavilion. Thanks to Chris and Shane and the rest of the guys at Pavilion. Will use again....
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Comment on agent fees
Good and fair.
0
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1 Star Review
Mar 28,2018
By:
'PK'
Mar 28,2018
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN2
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Postcode: BN2
2
people found
this helpful
I just gave away my money so the agency took advantage of my situation and I never got a refund. The customer service is horrible and no one even cared to reply to me....
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2
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“When me and my partner found a property with Pavillion ......”
5 Star Review
May 16,2016
By:
'MayaxRosser'
May 16,2016
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN12
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Postcode: BN12
0
people found
this helpful
When me and my partner found a property with Pavillion properties, it was very straight forward. Since we had just spent a year with another agency, while having hell with the old property as well. This was a breath of fresh air! Joss Goodwin was ...
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Comment on agent fees
Good
0
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Yes
“Very reliable and accurate. Whenever there is a problem they ......”
4 Star Review
Feb 03,2016
By:
'Rose'
Feb 03,2016
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Postcode: BN2
0
people found
this helpful
Very reliable and accurate. Whenever there is a problem they try and resolve the issue within 24 hours.
Joss is very quick at replying to e-mails and coming with solutions to fix any minor problems we might have had.
Pavilion properties is a good agency and ...
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0
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“Renewing contract with them. They are efficient at what they ......”
5 Star Review
Jan 29,2016
By:
'Charlotte'
Jan 29,2016
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Postcode: BN2
0
people found
this helpful
Renewing contract with them. They are efficient at what they do, any problems are sorted out quickly. The staff are all friendly. They have dealt with everything quickly....
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Comment on agent fees
Good
0
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Yes
“Rob and Joss were very helpful and got tenants very ......”
5 Star Review
Oct 30,2015
By:
'Fiona'
Oct 30,2015
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Landlord)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Landlord)
Rent PCM: £1000
Postcode: BN2
0
people found
this helpful
Rob and Joss were very helpful and got tenants very quickly for my property
They were very helpful with all the details of renting...
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Comment on agent fees
very reasonable
0
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Yes
“I have been dealing with few agencies so far and ......”
5 Star Review
Oct 20,2015
By:
'Marek'
Oct 20,2015
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Rent PCM: £695
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Rent PCM: £695
Postcode: BN2
0
people found
this helpful
I have been dealing with few agencies so far and I can easily rank Pavilion Properties as the best of them. The agent we deal with is Joss Goodwin and from beginning he was very helpful, fast and efficient. Whenever we called for some minor ...
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0
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“The staffs have great attitude while they are serving us, ......”
5 Star Review
Aug 31,2015
By:
'Chi'
Aug 31,2015
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: BN2
0
people found
this helpful
The staffs have great attitude while they are serving us, also being really helpful with all the favour. All the letting process is efficient and convenience, we could done most of them on the internet....
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0
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“I've been with 3 letting agents in Brighton, Pavilion being the ......”
5 Star Review
Aug 25,2015
By:
'seb'
Aug 25,2015
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Rent PCM: £413
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Rent PCM: £413
Postcode: BN2
0
people found
this helpful
I've been with 3 letting agents in Brighton, Pavilion being the most efficient, honest and easy to get along with, They're reliable with house maintenence and their staff are very helpful. This is the reason i will be using them again...
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0
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“When me and my housemate moved into our new flat ......”
5 Star Review
Aug 13,2015
By:
'Tom'
Aug 13,2015
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Rent PCM: £996
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Rent PCM: £996
Postcode: BN2
0
people found
this helpful
When me and my housemate moved into our new flat with Pavilion Properties it wasn't in the best state. There was a leak in the bathroom, it was dirty, a broken plug socket in one of the bedrooms, a broken shed door in the garden ...
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0
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“I am writing to declare my utmost satisfaction with the ......”
5 Star Review
Aug 03,2015
By:
'imsorryrumham'
Aug 03,2015
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Rent PCM: £833
Would you recommend?: Yes
Postcode: BN1
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Rent PCM: £833
Postcode: BN1
0
people found
this helpful
I am writing to declare my utmost satisfaction with the role that Joss played in enabling myself and my girlfriend to find somewhere to live. A constant understanding for the troubles we had in our previous home and did nothing but aid the process of ...
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0
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“Liam was very professional. Took his time understanding what we ......”
5 Star Review
Jul 26,2015
By:
'JOhn'
Jul 26,2015
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: Yes
Postcode: BN1
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Rent PCM: £800
Postcode: BN1
0
people found
this helpful
Liam was very professional. Took his time understanding what we wanted and found properties that suited our needs. As a Dad of a student I was reassured that he knew what he was doing for my daughter....
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“I have worked closely with Pavilion properties for 2 years, we ......”
4 Star Review
Jul 06,2015
By:
'Sarah'
Jul 06,2015
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Postcode: BN2
0
people found
this helpful
I have worked closely with Pavilion properties for 2 years, we rent several houses for them for our Students and Liam is my account Manager and number 1 go-to.
Liam has been consistently polite, organised and helpful and a pleasure to work with, it has made my ...
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0
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“I had a very positive experience from using Pavillion Properties, ......”
5 Star Review
Jun 09,2015
By:
'Sophie'
Jun 09,2015
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: Yes
Postcode: BN43
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Landlord)
Rent PCM: £750
Postcode: BN43
0
people found
this helpful
I had a very positive experience from using Pavillion Properties, I thought it might be a stressful process but was really surprised at how little I had to do and was extremely happy to have the stress taken away! Joss Goodwin was highly professional and ...
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0
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“Joss at Pavilion was great. Very responsive when I asked ......”
5 Star Review
Mar 26,2015
By:
'S93'
Mar 26,2015
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: Yes
Postcode: BN1
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Rent PCM: £900
Postcode: BN1
0
people found
this helpful
Joss at Pavilion was great. Very responsive when I asked questions and the whole process was really smooth and simple. I'd definitely recommend Joss, he was a pleasure to deal with when renting - explained everything clearly and made me feel valued. Cheers Joss!...
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Comment on agent fees
In comparison to other agents in the area the fees were reasonable. Clearly told what I was paying for with the agency fees before I paid which was great.
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“I have had terrible experiences with property agencies before this ......”
5 Star Review
Mar 18,2015
By:
'H'
Mar 18,2015
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Rent PCM: £1732
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Rent PCM: £1732
Postcode: BN2
0
people found
this helpful
I have had terrible experiences with property agencies before this however have found Pavilion Properties to be incredibly helpful. We unfortunately had a leak in our first week and they were able to resolve this quickly, including any furniture that was damaged in the process.
...
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“I faced with bad experience from my former agency. Everything ......”
5 Star Review
Mar 16,2015
By:
'St'
Mar 16,2015
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Rent PCM: £750
Postcode: BN2
0
people found
this helpful
I faced with bad experience from my former agency. Everything are totally different when I contact with Pavillion. I have found there service to be good especially joss he has been very professional. Everything is perfect for me thank you...
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0
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“Joss was really good and he understood perfectly the situation, ......”
5 Star Review
Dec 16,2014
By:
'Joss'
Dec 16,2014
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Rent PCM: £925
Would you recommend?: Yes
Postcode: BN1
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Rent PCM: £925
Postcode: BN1
0
people found
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Joss was really good and he understood perfectly the situation, we managed to do exactly as we wanted to, thanks to him and his attention regarding the contract !!
We really have great experience with the agency and Joss is a really good contact within Pavillon ...
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“I had visited a few different estate agents and it ......”
5 Star Review
Dec 04,2014
By:
'Darren'
Dec 04,2014
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Landlord)
Sold price: £600000
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Landlord)
Sold price: £600000
Postcode: BN2
0
people found
this helpful
I had visited a few different estate agents and it wasn't until I saw Rob Austen at pavilion properties I knew this was the right place for me. He made me feel reassured that the property would be completed in time which the other estate ...
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0
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“This man is not only a poor estate agent he ......”
1 Star Review
Nov 14,2014
By:
'F__KYOUROBANDCHRIS'
Nov 14,2014
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN2
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Postcode: BN2
4
people found
this helpful
This man is not only a poor estate agent he is rude, unprofessional and will not hesitate to squeeze as much money as possible out of you, be it legally or otherwise. To be honest the whole department worked collectively without any professionalism not even ...
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What agent could do to change your mind?
They could have behaved like an estate agency and not tried to extort money from their clients.
Attached Filesnbsp;
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“Do not deal with this estate agent in any circumstances.......”
1 Star Review
Oct 24,2014
By:
'Unhappy'
Oct 24,2014
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Rent PCM: £2015
Would you recommend?: No
Postcode: BN1
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Rent PCM: £2015
Postcode: BN1
2
people found
this helpful
Do not deal with this estate agent in any circumstances.
Prior to tenancy starting, moving in dates were unclear and as to work on the property, it was still ongoing on the moving in date.
When in the property the shocking customer service crossed the ...
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2
people found
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“Rob @ Pavilion was clear and straightforward throughout, with good knowledge ......”
5 Star Review
Sep 17,2014
By:
'Janey'
Sep 17,2014
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Landlord)
Rent PCM: £1700
Would you recommend?: Yes
Postcode: BN\&
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Landlord)
Rent PCM: £1700
Postcode: BN\&
0
people found
this helpful
Rob @ Pavilion was clear and straightforward throughout, with good knowledge of the local market. Lots of potential tenants viewed the property immediately it was available and it was let within 3 days. Rob was effective with all the paperwork and guarantors, and was always very quick ...
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“Joss did a great job for me! He gave me ......”
5 Star Review
Sep 08,2014
By:
'Mike'
Sep 08,2014
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Landlord)
Rent PCM: £950
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Landlord)
Rent PCM: £950
Postcode: BN2
0
people found
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Joss did a great job for me! He gave me good advice about my previous tenant and found the new tenants within a matter of days, at an increased monthly rental. He kept me informed by email at all times. He organised the cleaning, painting, ...
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Comment on agent fees
Good value
0
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“Joss was very helpful and took us through the process ......”
5 Star Review
Sep 02,2014
By:
'Roz'
Sep 02,2014
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Rent PCM: £2058
Would you recommend?: Yes
Postcode: BR1
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Rent PCM: £2058
Postcode: BR1
0
people found
this helpful
Joss was very helpful and took us through the process clearly. My Daughter is due to start University shortly and I feel very confident Joss is going to oversee the property and tenants without any question....
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Comment on agent fees
Acceptable
0
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“We moved into our new student accommodation with a grudge ......”
5 Star Review
Aug 31,2014
By:
'Hannah'
Aug 31,2014
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Rent PCM: £433
Would you recommend?: Yes
Postcode: BN1
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Rent PCM: £433
Postcode: BN1
0
people found
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We moved into our new student accommodation with a grudge against student letting agencies as we had a bad experience with Parks Letting. However, Joss has been so helpful through our whole moving process and has sorted out all our maintenance issues with the new ...
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“Lora Lewis, my agent at Pavilion Properties, was very efficient, ......”
5 Star Review
Aug 30,2014
By:
'Isabelle'
Aug 30,2014
Branch: Brighton, 128-129 Lewes Road
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 128-129 Lewes Road
Lettings (as a Tenant)
Rent PCM: £800
Postcode: BN2
0
people found
this helpful
Lora Lewis, my agent at Pavilion Properties, was very efficient, communicated clearly, kindly and politely.
She made me feel at ease. She was very reliable. My experience as a tenant with Pavilion Properties was
completely positive and good. I felt that I really could trust ...
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