100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
84% lettings fee satisfaction
Pat Robson & Co. is a leading Residential Lettings and Sales Agent in Newcastle upon Tyne. We have four offices in Jesmond, Heaton, Gosforth and the City Centre of Newcastle which provide us with superb coverage of the major private rental and home owner occupied areas in Newcastle upon Tyne. All ...
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Pat Robson & Co. is a leading Residential Lettings and Sales Agent in Newcastle upon Tyne. We have four offices in Jesmond, Heaton, Gosforth and the City Centre of Newcastle which provide us with superb coverage of the major private rental and home owner occupied areas in Newcastle upon Tyne. All four offices are superbly situated in the busiest parts of their area for Residential Lettings & Sales.
The company focuses residential sales and lettings. With a vast portfolio of fully managed residential properties to let and a continuously refreshed portfolio of sales stock we are able to offer choice whatever your property requirements.
As members of all of the main industry professional bodies we strive to take on and achieve the best standards.
The company focuses residential sales and lettings. With a vast portfolio of fully managed residential properties to let and a continuously refreshed portfolio of sales stock we are able to offer choice whatever your property requirements.
As members of all of the main industry professional bodies we strive to take on and achieve the best standards.
Latest Reviews
31st May 2024
reviewed by 'Laura'
31st May 2024
reviewed by 'Ashleigh'
19th Feb 2024
reviewed by 'Scott'
18th Dec 2023
reviewed by 'Maja'
18th Dec 2023
reviewed by 'Maja'
Opening Hours
Address
Pat Robson & Co Ltd
20 Osborne Road
Jesmond,Newcastle upon Tyne
Tyne and Wear
NE2 2AD
0191 20 90 100
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £65,000 | £1,300,000 |
| Lettings | 100% | 84% | £312 | £3,328 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 115 | 37 | 23 | 0 | 10 | 0 | 6 | 1 |
Areas covered
- NE2
- Newcastle-upon-Tyne & surrounding areas
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Estate agents
Latest Properties
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Apr 01,2020
Apr 01,2020
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The evaluation matched the market conditions. I was kept up to speed on viewings and responses. During negotiations with the ultimate purchaser I was given good advice by PR when my initial response to the offer might have been unproductive....
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Apr 01,2020
Apr 01,2020
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Excellent agent, recently completed on sale of our house and can't recommend highly enough. Really went above and beyond to deliver a great service throughout the prolonged ,complicated process...
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Apr 01,2020
Apr 01,2020
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The whole team was courteous and very helpful and supportive. Tim especially handled the house and sale and family so well under the background of loosing Mum. He so took on the energy and character in the house and what Mum had put into it. ...
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Apr 01,2020
Apr 01,2020
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I have found the staff at Pat Robson to be proffessional, precise and thorough, delivering on time and they are polite and presentable, they always follow up and present a clear concise attitude, I will continue to use this service ....
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Apr 01,2020
Apr 01,2020
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An extremely professional but friendly property management company. Pat Robson looked after me as a landlord, offering advice & support when needed. No query was too small. Pat Robson were extremely thorough when dealing with tenants too. I cannot recommend them enough....
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Apr 01,2020
Apr 01,2020
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Pat Robson effectively managed my property for 4 years through a turbulent rental ownership period and regularly communicated and actioned maintenance jobs whilst I was living in London and my property was in Newcastle.
Tim Nixon and his sales team successfully co-ordinated viewings during the selling ...
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Apr 01,2020
Apr 01,2020
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We thought Tim was great - very helpful throughout. Realistic on pricing and no "agent flannel". We'd be quite happy to do speak to Tim if we ever thought of selling and for him to give a realistic valuation once our refurb works are complete....
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Apr 01,2020
Apr 01,2020
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I was very pleased with the service received from Pat Robson.
The initial advice was Tim Nixon was extremely helpful and straightforward.
On a day to day basis Sarah Myers was professional,approachable and helpful....
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Oct 05,2019
Oct 05,2019
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Very attentive and helpful estate agents. Sent help out quickly for any issues that came up. Would recommend to any people looking to rent....
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Oct 01,2019
Oct 01,2019
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Overall an easy and positive experience in regards to letting two properties over my university studies. Laura Young was our property agent in my final year and I found her very helpful in the resolution of any problems we faced within the property. Having heard ...
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Oct 01,2019
Oct 01,2019
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Pat Robson we're brilliant from start to finish. If we ever had an issue it was resolved in a timely fashion....
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Oct 01,2019
Oct 01,2019
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Pat Robson were a great agency throughout our 1year tenancy. We always knew who to contact and where to go whenever something came up. Their communication was efficient and useful. Their website for reporting issues was simple and straightforward. Laura Young was looking after our ...
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Oct 01,2019
Oct 01,2019
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I've moved in as of recent and any issues we've had so far with the house have been rectified either on the day or as soon as possible. Any time me or any of my house mates have emailed Pat Robson Laura has responded instantly ...
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Sep 07,2019
Sep 07,2019
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Nice cooperation, quick to response and professional dealing from Amy Rodgers from Pat Robson & CO, having an excellent technical process in completing procedures such as contract signing, payment etc....
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Sep 04,2019
Sep 04,2019
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I was positively impressed by this agency from the first email exchange: staff was really helpful with me asking advice on how to plan my viewings, since I was living in Italy and needed to find a flat during a very short stay in Newcastle. ...
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Aug 28,2019
Aug 28,2019
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Super friendly, helpful and sweet. An absolute pleasure to work with. Responded to all issues immediately, went above and beyond....
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Jul 10,2019
Jul 10,2019
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Pat Robson managed my last two tenancy agreements in Newcastle. I had in general a very good experience with them: their staff is diligent, helpful and quite friendly.
They helped me find a very nice apartment in a lovely central location such as Jesmond, guided ...
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Jul 31, 2019
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Jul 10,2019
Jul 10,2019
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We had a wonderful exprience with Pat Robson, very helpful and efficient. We were in a complex situation where a move was urgent due to construction issues with our own property and they were very helpful with providing sometimes up to 5/6 viewings a week! One ...
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Jul 31, 2019
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Jul 03,2019
Jul 03,2019
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Any issues in the property were resolved very quickly and emails were responded to straight away. Very good estate agency. Would use them again....
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Jul 31, 2019
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Jul 03,2019
Jul 03,2019
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Everything with Pat Robson was easy. Any queries or complaints were quickly resolved and our property manager was really helpful, emailing often to let us know any important information. Move-in and move-out were simple and convenient, and done on our terms....
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Jul 31, 2019
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Jun 24,2019
Jun 24,2019
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Tenant Finder Service - Students. Pat Robson has found students for my property in Jesmond for the last 2 years. The process has been seamless and communication prompt and efficient with those in the office....
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Jul 31, 2019
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Jun 05,2019
Jun 05,2019
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Altogether I lived 1 year in the apartment in Jesmond (Newcastle upon Tyne). Both the searching and the arrangement of the apartment by the staff of Pat Robson was very pleasant. I was mostly looked after by Laura (Office Jesmond), who did a fantastic job. She ...
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Jun 05, 2019
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
May 13,2019
May 13,2019
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Pat Robson took over management of the flat we were renting midway through our tenancy. Whenever we had any issues or questions the property manager, Paula, was quick to respond and helpful. We were grateful for a professional, friendly and unobtrusive service....
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May 20, 2019
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Mar 04,2019
Mar 04,2019
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Laura is a very good property manager and giving prompt reply during my stay. It was a good experience to rent a house from Patrobson....
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Mar 04, 2019
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Jan 19,2019
Jan 19,2019
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Tim was brilliant from start to finish. He was quick to respond with any queries that we had and was consistently updating us throughout the sale. He worked hard and it felt as though he was checking on the progress daily. We got the impression ...
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Comment on agent fees
I think these agents are worth every penny for the service they provide.
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Mar 01, 2019
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Jan 16,2019
Jan 16,2019
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As we had our second baby recently, we had to move out into a bigger place. We really enjoyed the stay here. Appreciate Laura's help during our stay, who is an Angel Saver to us.
I do feel Laura's help there when I need her ...
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Comment on agent fees
Good. It deserves.
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Jan 16, 2019
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Dec 20,2018
Dec 20,2018
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Laura was comfortably the best agent I've ever had over many years of renting. There were several issues with the property early on and she sorted it promptly and efficiently. Anything that cropped up later on Laura always dealt with very professionally and thoughtfully. Email ...
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Jan 16, 2019
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Dec 13,2018
Dec 13,2018
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Extremely helpful throughout the whole process. From the first phone call asking to view the property all the way through to moving in. Friendly and professional, not one fault. Thank you again....
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Comment on agent fees
Good.
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Jan 16, 2019
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Nov 01,2018
Nov 01,2018
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Excellent service, quick and easy to move in, would definitely use again for next year and no issues so far...
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good
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Jan 16, 2019
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Oct 09,2018
Oct 09,2018
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Tim was the estate agent for the vendors of a couple of properties I looked at including one I bought. While he obviously represented the interests of the sellers, I thought he presented the houses I was interested in without hype. I was particularly impressed ...
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Oct 10, 2018
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Laura
Tenant Fees
Holding Deposit (per tenancy)
Holding Deposit - One weeks rent will be taken to secure a property and will be held for 15 calendar days (unless otherwise expressly agreed) in order to complete all tenancy documents. This amount will be attributed to the first month's rent following the execution of all tenancy documents within the 15 calendar days of receipt of the holding deposit. This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 Calendar days.Security Deposit Equal to five weeks rent - this covers damages or defaults on the part of the tenant during the tenancy
Last updated on 04/06/2019, 11:38 AM by Pat Robson & CoPending
Company Tenancy Administration Fee - (full company tenancy administration fee is required to secure a property on a non AST agreement) 50% of 1 month's rent ex. VAT, 60% inc. VAT
Company Tenancy Renewal Fee - £100 ex. VAT, £120 inc. VAT
Unpaid Rent
Unpaid Rent - Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Last updated on 04/06/2019, 11:39 AM by Pat Robson & CoLost Key(s) or other Security Device(s)
Lost Key(s) or other Security Devices - Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant(s), landlord, Agent and any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s), including attending a call-out for re-entry.
Last updated on 04/06/2019, 11:40 AM by Pat Robson & CoPending
Variation of Contract (Tenant's Request) - £50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord's instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant's Request) - £50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord's instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination(Tenant’s Request)
Early Termination (Tenant's Request) - Should the tenant wish to leave their contract early, they shall be liable to the landlord's costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy. The landlord's re-let fee is equal to 75% of a months rent + VAT
Last updated on 04/06/2019, 11:41 AM by Pat Robson & CoReferencing
Reference Fees - Not payable by tenants. A Reference fee of £35 inclusive of VAT is payable by the landlord or agent requesting the reference, and these costs should not be passed onto tenants.
Last updated on 04/06/2019, 11:42 AM by Pat Robson & CoKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:35 PM 20/04/2017 by Nick
Best Letting Agent in NE2 
