Outlook Property
Docklands, London, E16
4.9/5, 595 reviews
98% recommended
97% sales valuation accuracy
98% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
No description for branch.

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Latest Reviews

View all Reviews 595
21st Oct 2022
reviewed by 'Beatrice'
“Farabi and George were both extremely helpful in getting us our new flat! Dispute having some issues, Farabi went above ......”
12th Sep 2022
reviewed by 'Priyanka'
“I would like to Thank you Farabi Rabbil​ for his mannerly behaviour and interest to show the property around and ......”
24th Aug 2022
reviewed by 'Lokesh'
“It was our first experience in renting in London and the process was really smooth. Would like to thank Farabi ......”
16th Jun 2022
reviewed by 'Emiliano Costa'
“Just to say a big thank you to the agency and especially to George who was very patient from the ......”
12th Jan 2022
reviewed by 'Sheena'
“Simon Castle from Outlook was amazing at helping me find suitable tenants for my property. He went above and beyond ......”
29th Nov 2021
reviewed by 'Mahmoud'
“Anila and George was absolutely amazing! She was so helpful. It's hard to find an estate agent who really cares ......”
Opening Hours
  • Monday: 10:00 - 19:00
  • Tuesday: 10:00 - 19:00
  • Wednesday: 10:00 - 19:00
  • Thursday: 10:00 - 19:00
  • Friday: 10:00 - 19:00
  • Saturday: 10:00 - 17:00
  • Sunday: Closed
Address

Outlook Property
Unit 3 19 Western Gateway, Excel Marina
Docklands,London
Greater London
E16 1AT
020 7055 2666

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £280,000 £610,000
Lettings 91% 96% £725 £2,450
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
137 3 360 10 37 0 29 1 18 0
Areas covered
Services offered
  • Sales
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  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Docklands, E16
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Stratford, E15
Tottenham, N17
Walthamstow, E17

“I've had a great experience with Outlook as a......”

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Oct 25,2019
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Dannielle
By: 'Varun'
Oct 25,2019
0 people found
this helpful
I've had a great experience with Outlook as a tenant. In particular I'd like to call out Danielle McGowan Arla, who has been our point of contact through our tenancy. She's been supportive and responsive through our time and I'd like to thank her and ...
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“Thorough and efficient.I have dealt with Adn......”

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Jun 24,2019
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Adnan
By: 'Matt'
Jun 24,2019
0 people found
this helpful
Thorough and efficient. I have dealt with Adnan now on numerous transaction and have found him particularly to be a pleasure to deal with. I would not hesitate to recommend the company's services....
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“We bought a property through Outlook recently......”

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Jun 24,2019
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Adnan
By: 'Beata'
Jun 24,2019
0 people found
this helpful
We bought a property through Outlook recently and were extremely satisfied with the high quality of service provided throughout the process....
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“'Ridiculously efficient' is the phrase that comes to mind when I think about Simon.”...”

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Jun 13,2019
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Simon
By: 'Sandip'
Jun 13,2019
0 people found
this helpful
It was a pleasure to work with Simon Castle and David Halls during with our move-in process. Simon went above and beyond to make our move-in process very comfortable and i would like this opportunity to thank him again. David also did an awesome job ...
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“Excellent Service...”

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May 31,2019
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Simon
By: 'Mrs'
May 31,2019
0 people found
this helpful
Simon has provided an excellent service whilst managing my rental property throughout the tenancy and during the sale of the property. I was very happy with the speed of the responses to my queries and the professional manner in which he dealt with any issues....
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“Big thanks...”

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May 20,2019
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Simon
By: 'SL'
May 20,2019
0 people found
this helpful
Simon had gone above and beyond before we had even moved into our apartment. He is an absolute professional and always goes out of his way to help you whether if it's regarding paperwork, payments or smaller things such as fixing the light bulb. Would ...
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For what Simon has provided in terms of services I am 100% fine with his fees.
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“Excellent Customer Service...”

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May 15,2019
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Simon
By: 'Dr'
May 15,2019
0 people found
this helpful
It has been a pleasure working with Mr Castle. He has been approachable, trustworthy, efficient and thorough. I highly recommend him....
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Comment on agent fees
Reasonable
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“Extremely Helpful...”

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May 09,2019
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Simon
By: 'Docklands'
May 09,2019
0 people found
this helpful
I recently worked with Outlook Property when enquiring about a rental property. My requirement was very short notice, but Outlook Property took care of everything and I am now thrilled with my new flat. Specifically, Simon worked with me throughout the process, and was both ...
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Comment on agent fees
Processing fees were reasonable compared to fees from other Estate Agencies.
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“Thanks Simon!! 😁...”

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Apr 26,2019
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Simon
By: 'Francesca'
Apr 26,2019
0 people found
this helpful
Thanks so much for your help Simon, I really appreciated everything you done to satisfy our requests :) very good service...
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Simon is really nice. He is always available for you and he try to fix all the problems. Thanks so much for your help.
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“great service...”

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Apr 04,2019
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Simon
By: 'Alex'
Apr 04,2019
0 people found
this helpful
it was a pleasure to work with. helpful efficient and professional. Also after the move very helpful and accommodating, thank you for this service...
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Comment on agent fees
excellent
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“Considered and responsive...”

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Mar 26,2019
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Simon
By: 'Charles'
Mar 26,2019
0 people found
this helpful
Simon showed good attention to detail and genuinely cared about getting a good quality tenant for me as landlord. He was knowledgable about the market, responsive and gave considered and helpful advice. Very much appreciated...
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Comment on agent fees
Competitively priced
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“Adnan was very professional in all his dealings with me during the sale of my property. He listened to all my concerns and was always ready to help....”

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Mar 23,2019
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Adnan
By: 'G.'
Mar 23,2019
0 people found
this helpful
He made sure there was constant communication on every stage of the process and always assuring me when I was in doubt. He was very professional and kept me informed and managed to get the very best price. Thank you Adnan for being tolerant throughout ...
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Comment on agent fees
Adnan has worked very hard and the price is good
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“First class service !!!!...”

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Mar 20,2019
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Adnan
By: 'Nita'
Mar 20,2019
0 people found
this helpful
Adnan and Yiannis have very helpful from finding a property to completion. If it was not for the excellent team from outlook property then situation for us wouldn't have been the same. Outlook Property displays pics as is without any enhancements so it isn't a ...
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“Top class service...”

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Mar 19,2019
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Simon
By: 'Oliver'
Mar 19,2019
0 people found
this helpful
Simon has taken a lot of the stress of finding and settling in a new tenant. Many thanks, he has been professional throughout and provided many sensible suggestions....
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Comment on agent fees
Reasonable
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“Letting property...”

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Mar 14,2019
Minithumbup
By: 'Tina'
Mar 14,2019
0 people found
this helpful
The area manager Simon Castle who is super handle for my property, very reliable person. I'll highly recommended him to my friends ....
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Comment on agent fees
Good
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“Good service...”

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Mar 09,2019
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Simon
By: 'Zaheed'
Mar 09,2019
0 people found
this helpful
I would like to say that I have received an excellent service from Simon at Outlook. I can rely on Simon to get things done. I am very please with the service I have received so far....
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Comment on agent fees
Reasonable
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“Great Service...”

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Mar 07,2019
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Simon
By: 'JL'
Mar 07,2019
0 people found
this helpful
Simon helped us find a new property and we found him incredibly professional and courteous. He handled a sensitive situation incredibly well and went out of his way to solve a problem that was not his fault. He was there to answer any questions we ...
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Comment on agent fees
As expected.
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“My experience dealing with Simon Castle...”

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Mar 03,2019
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Simon
By: 'Audrey'
Mar 03,2019
0 people found
this helpful
I have found Simon to be very helpful and professional. He has demonstrated that he understands the needs of both myself, the landlady, and also the tenants. He has also responded in a timely fashion to issues which needed attention....
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Comment on agent fees
I do believe there should be a cap on agents fees, particularly when it is on an introduction only basis and also when the client has been with the agents for so many years.
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“Amazing experience...”

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Feb 25,2019
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Simon
By: 'Zee'
Feb 25,2019
0 people found
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Super friendly, approachable, professional and gets things done!! Whenever I've had an issue, it's been fixed in a matter of days...
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“Outlook Property Letting Agent...”

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Feb 22,2019
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Simon
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Adnan
By: 'Eleanor'
Feb 22,2019
0 people found
this helpful
Simon Castle & team were attentive, prompt and very competent. They had access to a team of people who were able to fix and clean our property prior to rental and it was a pleasure knowing they had taken the stress off this process for us....
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“Excellent service and professionalism...”

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Feb 21,2019
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Simon
By: 'Pina'
Feb 21,2019
0 people found
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As always Simon is a pleasure to do business with and is always helpful and professional. We have a longstanding relationship with Outlook and they have always been very accommodating....
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“Helpful and friendly...”

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Feb 19,2019
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Simon
By: 'Philip'
Feb 19,2019
0 people found
this helpful
Simon is always very helpful and friendly. He is also quick to respond to and resolve queries. He is patient and explains things clearly...important as letting is new to us. I would definitely recommend using Outlook, and Simon in particular....
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Comment on agent fees
Competitive
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“5* Star service provided...”

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Feb 12,2019
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Simon
By: 'Guvnor'
Feb 12,2019
0 people found
this helpful
I found Simon very helpful and easy to engage . We started talking even before completion on the property . As soon as I notified him of completion, he went into the property to arrange for the pictures and started marketing within 24hours which was incredible ! Guess ...
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Comment on agent fees
Very competitive and fair in my humble opinion
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“Worst agency ever...”

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Feb 05,2019
Minithumbdown
By: 'Matt'
Feb 05,2019
2 people found
this helpful
It has been 44 days since I vacated a property managed by Outlook and I am yet to hear anything about my initial deposit and residual rent. I have emailed them several times and also called them several times, but the concerned person does not even ...
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“Helpful and Prompt...”

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Feb 03,2019
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Lucy
By: 'Aisha'
Feb 03,2019
1 people found
this helpful
I dealt with both David and Simon and then Lucy throughout my move-in process and it was very swift and easy. All my queries were answered promptly and I was kept informed every step of the way. Lucy was always on hand to provide help ...
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Comment on agent fees
Fair
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“Very helpfull...”

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Jan 28,2019
Minithumbup
By: 'Rohit'
Jan 28,2019
0 people found
this helpful
I was consistently impressed with David's professional, efficient and understanding way of handling my queries. First i started looking for the apartment early as i was leaving for India for a month and had to close everything before that. He was able to manage it ...
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Comment on agent fees
Good
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“Amazing...”

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Jan 28,2019
Minithumbup
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Simon
By: 'Vicky'
Jan 28,2019
0 people found
this helpful
Simon was absolutely incredible whilst helping my partner and I move house - he helped us deal with a difficult previous landlord and was always available to talk to us and very professional with his manner. It's nice to FINALLY have a good managing agent!!...
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Good
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“What an absolute diamond...”

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Jan 16,2019
Minithumbup
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Adnan
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Simon
By: 'Hoggie'
Jan 16,2019
0 people found
this helpful
My original painful sale by the purple coloured agents fell through after 1 year of the positive assurances. Then Outlook literally 6 day before my chain fell apart had over 11 prospects viewing. Adnan became more than an agent because he cared, he listened to my moans stresses ...
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Comment on agent fees
Expensive but in my situation worth every penny .. agents are above and beyond
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“A+ highly recommended...”

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Jan 03,2019
Minithumbup
By: 'CPC'
Jan 03,2019
0 people found
this helpful
My wife and I recently moved from overseas. Asta was a massive help arranging video viewings of the property, and prompt response to any queries we had. She made what should be a complicated process very simple!...
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“Asta great agent...”

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Dec 05,2018
Minithumbup
By: 'Bob'
Dec 05,2018
0 people found
this helpful
Asta showed me around in her "hood" and was very kind, knowledgable and helpful. She was efficient and flexible and advised alternatives. Later on keep me updated and appeared to be involved. I finally found a property elsewhere but I can surely recommend Asta....
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Comment on agent fees
Only done viewings 166 Westgate Apartments, 14 Western Gateway, Docklands/Excel, London, E161BN on Thu 29/11 at 11:00 64 Alaska Apartments, 22 Western Gateway, Docklands/Excel, London, E16 1BW on Thu 29/11 at 11:30
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Staff picture Simon
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:47 PM 11/01/2016 by allAgents

Awards won by Outlook Property, London E16 1AT



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