Outlook Property
Docklands, London, E16
4.9/5, 595 reviews
98% recommended
97% sales valuation accuracy
98% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
No description for branch.

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Latest Reviews

View all Reviews 595
21st Oct 2022
reviewed by 'Beatrice'
“Farabi and George were both extremely helpful in getting us our new flat! Dispute having some issues, Farabi went above ......”
12th Sep 2022
reviewed by 'Priyanka'
“I would like to Thank you Farabi Rabbil​ for his mannerly behaviour and interest to show the property around and ......”
24th Aug 2022
reviewed by 'Lokesh'
“It was our first experience in renting in London and the process was really smooth. Would like to thank Farabi ......”
16th Jun 2022
reviewed by 'Emiliano Costa'
“Just to say a big thank you to the agency and especially to George who was very patient from the ......”
12th Jan 2022
reviewed by 'Sheena'
“Simon Castle from Outlook was amazing at helping me find suitable tenants for my property. He went above and beyond ......”
29th Nov 2021
reviewed by 'Mahmoud'
“Anila and George was absolutely amazing! She was so helpful. It's hard to find an estate agent who really cares ......”
Opening Hours
  • Monday: 10:00 - 19:00
  • Tuesday: 10:00 - 19:00
  • Wednesday: 10:00 - 19:00
  • Thursday: 10:00 - 19:00
  • Friday: 10:00 - 19:00
  • Saturday: 10:00 - 17:00
  • Sunday: Closed
Address

Outlook Property
Unit 3 19 Western Gateway, Excel Marina
Docklands,London
Greater London
E16 1AT
020 7055 2666

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £280,000 £610,000
Lettings 91% 96% £725 £2,450
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
137 3 360 10 37 0 29 1 18 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Docklands, E16
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Tottenham, N17
Walthamstow, E17

“James was excellent in terms of his patience in helping ......”

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Apr 03,2013
Minithumbup
By: 'Avinash'
Apr 03,2013
0 people found
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James was excellent in terms of his patience in helping me find an apartment. He called me whenever he got a new property on board. This helped me clearly understand if I am getting value for money. Post agreement, my contact with James has been ...
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“I would highly recommend Outlook Property to any tenants. I ......”

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Mar 19,2013
Minithumbup
By: 'Fiona'
Mar 19,2013
0 people found
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I would highly recommend Outlook Property to any tenants. I dealt with James when looking for an apartment to rent. He was very professional and helpful and found me the perfect apartment. Outlook Property ensured a very easy move in and I would have no ...
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“I have had many dealings with James recently, all have ......”

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Feb 26,2013
Minithumbup
By: 'BrookesB28'
Feb 26,2013
0 people found
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I have had many dealings with James recently, all have been extremely positive. James is a very knowledgeable and genuine. He was very informative which was paramount as this was my first time... I would definitely come to James again when I next require this ...
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“Since we met James and Hayley they have always been ......”

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Feb 12,2013
Minithumbup
By: 'Le'
Feb 12,2013
0 people found
this helpful
Since we met James and Hayley they have always been very helpful and friendly. Searching for a property can be a daunting process especially with some of our previous experiences with other agencies, however with James and Hayley from Outlook helping us, it really has ...
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“Hayley has been managing the letting of our apartment for ......”

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Feb 07,2013
Minithumbup
By: 'Terry'
Feb 07,2013
0 people found
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Hayley has been managing the letting of our apartment for the past 5 years, in that time she has provided us, on personal level, with excellent advice in obtaining the right tenants Renewing tenancies, providing market updates and obtaining competitive rents. We are very satisfied clients ...
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“Prompt service dealing with difficult clients as well as being ......”

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Feb 06,2013
Minithumbup
By: 'Engela'
Feb 06,2013
0 people found
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Prompt service dealing with difficult clients as well as being open and to the point. Quick response to questions as well as problems....
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“Harley has been very good at promptly clarifying any doubts ......”

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Feb 06,2013
Minithumbup
By: 'Massimo'
Feb 06,2013
0 people found
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Harley has been very good at promptly clarifying any doubts and at giving clear explanations. Kieran is very responsive and keen to get any admins sorted. The service is generally very good. In the future, we would like to avoid speaking to different people re: ...
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“Matthew has been very helpful with getting everything done for ......”

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Feb 05,2013
Minithumbup
By: 'Malvina'
Feb 05,2013
0 people found
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Matthew has been very helpful with getting everything done for us. He really made the communicaton between ourselves and the landlord very seamless, he is very quick when providing an anwser to an email or returning a phone call....
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“Fantastic service from the beginning, found our flat on the ......”

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Feb 05,2013
Minithumbup
By: 'NasriMalvina'
Feb 05,2013
0 people found
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Fantastic service from the beginning, found our flat on the first visit and secured it the next day. Outlook were very instrumental in getting us the best deal and helping us with all the admin that comes with renting! Perfect service and very satisfied. Both ...
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“Leanne came very well organised and armed with the latest ......”

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Jan 29,2013
Minithumbup
By: 'Lucy'
Jan 29,2013
0 people found
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Leanne came very well organised and armed with the latest market info including the other properties on the market we were competing with, and recent sales figures in our area. She was always on time for the appointment, responded to most of our enquiries very ...
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“I appraoched outlook in December of last year when I ......”

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Jan 19,2013
Minithumbdown
By: 'Try'
Jan 19,2013
5 people found
this helpful
I appraoched outlook in December of last year when I needed a two bedroom flat for me and my partner. Although they said they woudl call when new flats were added as they said they didn't have any at the moment, we noticed that as ...
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What agent could do to change your mind?
They should have treated me with more respect
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By: Daniel Barbanel
Jan 30, 2013
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Sir/Madam, our client is the landlord. They pay our fees. of course we have a duty of care to the tenant and under ARLA and OFT guidelines follow a code of conduct and act within a professional manner and working framework. There is no benefit to us to "to get the tenants to pay the highest possible prices even if this stretches them beyond the budget they have given you". we are trying to find a tenant a property whilst ensuring the property is let to the best possible applicant for our c ...

“Have worked with outllook since 2006. Over the last 7 years, I ......”

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Dec 20,2012
Minithumbup
By: 'Neel'
Dec 20,2012
0 people found
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Have worked with outllook since 2006. Over the last 7 years, I have received excellent service on all my properties. There are plenty of dodgy agents in the docklands area, so it is vital to work with the right agent. I rent several properties through the other ...
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“Matt was good to work with throughout this process. He ......”

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Dec 20,2012
Minithumbup
By: 'Marc'
Dec 20,2012
1 people found
this helpful
Matt was good to work with throughout this process. He was very open and honest which I appreciated. I got the feeling what he was telling us was legitimate which has been an issue when dealing with estate agents in the past. He also helped ...
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“I have been with Outlook Excel since 2007, and have always ......”

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Dec 15,2012
Minithumbup
By: 'C'
Dec 15,2012
0 people found
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I have been with Outlook Excel since 2007, and have always found them to be extremely professional, supportive and understanding to my requirements as a Landlord. In particular I have to highlight Hayley Reef who has always provided a friendly and attentive service, whilst helping to ...
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“I have used Outlook Porperty for over 5 years as a ......”

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Dec 14,2012
Minithumbup
By: 'Zaman'
Dec 14,2012
0 people found
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I have used Outlook Porperty for over 5 years as a Lanlord and found them to be professional and reliable in terms of letting a property. I have dealt with Hayley Reef for sometime and especially during the Olympic letting period, it was easy and fast ...
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“The smoothest letting I have had to date. There were ......”

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Dec 11,2012
Minithumbup
By: 'Steve'
Dec 11,2012
0 people found
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The smoothest letting I have had to date. There were no issues and I didn't have to chase anything as Matthew took care of it all when required. Would recommend Matthew Cardwell at Outlook without hesitation....
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“I contacted Outlook Property regarding renting a flat for a ......”

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Dec 04,2012
Minithumbup
By: 'Calvyn'
Dec 04,2012
0 people found
this helpful
I contacted Outlook Property regarding renting a flat for a short period after selling my property in the area. James was outstanding and gave me every assistance in sourcing a suitable property according to my needs. I can highly recommend James as I found him ...
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“We have enjoyed an excellent relationship with outlook over the ......”

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Nov 28,2012
Minithumbup
By: 'Sam'
Nov 28,2012
0 people found
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We have enjoyed an excellent relationship with outlook over the past 4 1/2 years. During this period we were tenants looking for a good rental deal. As such when the time arrived to buy our first property Outlook were our first choice. Leane Fahn at Outlook was ...
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“My experience of the dockland state agent outlook is excellent ......”

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Nov 17,2012
Minithumbup
By: 'faisal'
Nov 17,2012
0 people found
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My experience of the dockland state agent outlook is excellent services and very helpful staff. James is the one I have dealt with for 2 properties that I rented from the outlook property. I just moved in to my second property and I was more than ...
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“I would like to state that dealing with James Cairn ......”

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Nov 11,2012
Minithumbup
By: 'Jennifer'
Nov 11,2012
0 people found
this helpful
I would like to state that dealing with James Cairn with reference to finding me a property was an amazing stress free experience. James took the time to completely understand my housing requirements, and therefore all of the properties that were selected for viewing were ...
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“We have four apartments rented in different areas through different ......”

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Oct 09,2012
Minithumbup
By: 'KMB'
Oct 09,2012
0 people found
this helpful
We have four apartments rented in different areas through different agents. In our experience over the last 5 or so years, Outlook have performed better than our other agents in pretty well every way. We have never had any voids, the tenants have been very well ...
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“Leanne was really helpful in selling my property. I was ......”

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Oct 07,2012
Minithumbup
By: 'Amanda'
Oct 07,2012
0 people found
this helpful
Leanne was really helpful in selling my property. I was not very familiar with the process and also needed help with what might reasonably be expected. Leanne was patient and also did not get in contact with me unnecessarily. She was also largely responsible for ...
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“Leanne is a natural sales person, She is honest, Knowledgeable ......”

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Oct 07,2012
Minithumbup
By: 'Naveed'
Oct 07,2012
0 people found
this helpful
Leanne is a natural sales person, She is honest, Knowledgeable and exceptionally helpful. She takes time to really understand the requirments of her clients. Being a first time buyer, I was not very well aware of the whole process to buy but Leanne has been ...
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“Organised tenants within a few days. Very efficient and helpful ......”

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Sep 27,2012
Minithumbup
By: 'Daniel'
Sep 27,2012
0 people found
this helpful
Organised tenants within a few days. Very efficient and helpful throughout. Always there on the phone, let me know when viewings were being carried out and took care of all the necessary....
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“I found the team at Outlook extremely helpful throughout my ......”

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Sep 25,2012
Minithumbup
By: 'simon'
Sep 25,2012
0 people found
this helpful
I found the team at Outlook extremely helpful throughout my dealings with them - helpful in every way - in fact, often beyond the call of duty. I would happily recommend them....
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“The staff at Outlook Excel have always been very helpful ......”

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Sep 25,2012
Minithumbup
By: 'Peter'
Sep 25,2012
0 people found
this helpful
The staff at Outlook Excel have always been very helpful and professional in their approach to any tasks set by their client no matter how large,small or difficult. Harley is always cheerful as are the other members of staff at the head office....
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“I found Matt to be very helpful from start to ......”

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Sep 13,2012
Minithumbup
By: 'Ash'
Sep 13,2012
0 people found
this helpful
I found Matt to be very helpful from start to finish. Viewings were easily arranged and Matt was very informative when we went to view the property and told us all we needed to know in terms of fees, bills, location, amenities,etc. The process ...
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“I was very happy with the friendly and professional service ......”

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Sep 06,2012
Minithumbup
By: 'Stephanie'
Sep 06,2012
0 people found
this helpful
I was very happy with the friendly and professional service I recieved from Outlook Property and Leanne. Unfortunately I was unable to sell my property for personal reasons, however, Leanne was very understanding and wished me well. Leanne helped me with my mortgage, as well ...
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“James Cairnes at Outlook Excel provided absolutely outstanding customer service ......”

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Aug 31,2012
Minithumbup
By: 'Janette'
Aug 31,2012
0 people found
this helpful
James Cairnes at Outlook Excel provided absolutely outstanding customer service in all of his dealings with me. He was able to show me 4 properties on the day that I telephoned, then he helped me secure the flat on the same day. We are moving twice ...
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“This man is Mr Efficient, Organised and Professional. I've had ......”

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Aug 24,2012
Minithumbup
By: 'Ho'
Aug 24,2012
0 people found
this helpful
This man is Mr Efficient, Organised and Professional. I've had great pleasure with James assisting me on 2 occasions, each time he has dealt with my move-in with the minimal amount of fuss. I've spoken to many agents and they're usually "all talk" but Mr Cairns ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:47 PM 11/01/2016 by allAgents

Awards won by Outlook Property, London E16 1AT



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