Outlook Property
Docklands, London, E16
4.9/5, 595 reviews
98% recommended
97% sales valuation accuracy
98% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
No description for branch.

Opening Hours
Address

Outlook Property
Unit 3 19 Western Gateway, Excel Marina
Docklands,London
Greater London
E16 1AT
020 7055 2666

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £280,000 £610,000
Lettings 91% 96% £725 £2,450
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
137 3 360 10 37 0 29 1 18 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA NLA DPS
Latest Properties

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“Believe the good reviews about Outlook. Unlike other letting agents ......”

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Nov 21,2013
Minithumbup
By: 'Lawrence'
Nov 21,2013
0 people found
this helpful
Believe the good reviews about Outlook. Unlike other letting agents they listened to what I wanted and found me my dream property. James was excellent from start to finish providing an exceptional personal service. The level of customer service and willingness to go the extra ...
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“As a newcomer to London, it was initially a very ......”

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Nov 13,2013
Minithumbup
By: 'Julia'
Nov 13,2013
0 people found
this helpful
As a newcomer to London, it was initially a very frustrating experience to deal with agents who were rather aggressive and pushy. Then I met James, and dealing with him has been pleasant throughout. James is very helpful, kept all his promises, was a perfect ...
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“I would have no hesitation in recommending Gurveer based on ......”

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Nov 12,2013
Minithumbup
By: 'Alan'
Nov 12,2013
0 people found
this helpful
I would have no hesitation in recommending Gurveer based on my first hand experience handling the sale of the property that I purchased. She is extremely professional, diligent and efficient, furthermore only too pleased to go that extra mile to ensure things go to plan ...
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“Great service throughout the whole moving process. I was informed ......”

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Nov 01,2013
Minithumbup
By: 'Kate'
Nov 01,2013
0 people found
this helpful
Great service throughout the whole moving process. I was informed of relevant properties as soon as they were available and the helpfulness of staff was brilliant. This continued after I had moved into the property. Thoroughly recommend the agency....
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“I happened to bump into James in a chance meeting ......”

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Oct 28,2013
Minithumbup
By: 'Joe'
Oct 28,2013
0 people found
this helpful
I happened to bump into James in a chance meeting at the local supermarket where he kindly gave me directions to a property viewing. After a brief chat and finding out that Mr Cairns was a property agent for Outlook I agreed to meet with ...
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“I've been very satisfied with Outlook and would not hesitate ......”

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Oct 26,2013
Minithumbup
By: 'Nick'
Oct 26,2013
2 people found
this helpful
I've been very satisfied with Outlook and would not hesitate to recommend them. James was brilliant in making the apartment search/move-in process very smooth and understandable, and responded quickly and honestly to all of my inquiries. I also appreciate the support from Kieran in ...
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“Very satisfied with the service outlook have provided. Lee was ......”

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Oct 24,2013
Minithumbup
By: 'Meg'
Oct 24,2013
1 people found
this helpful
Very satisfied with the service outlook have provided. Lee was incredibly helpful and accommodating while finding and singing for my first house. I would certainly recommend to others....
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“Despite the sale being a repossession and sometimes having delays ......”

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Oct 23,2013
Minithumbup
By: 'MattH'
Oct 23,2013
0 people found
this helpful
Despite the sale being a repossession and sometimes having delays from the seller the staff at outlook kept me up to date with progress throughout the process and were always easy to get in touch with. They went above and beyond what I would expect ...
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“I needed a document with regards to the property we ......”

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Oct 01,2013
Minithumbup
By: 'Jayashri'
Oct 01,2013
0 people found
this helpful
I needed a document with regards to the property we live in urgently and James was really helpful. He did it for me within no time and exactly like I needed it to be. All this with a smile....
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“James provided an excellent service and worked hard to find ......”

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Sep 25,2013
Minithumbup
By: 'Patricia'
Sep 25,2013
0 people found
this helpful
James provided an excellent service and worked hard to find suitable tenants for my property. He guided me through the whole process and was very helpful at explaining the latest landlords' obligations. He is also prompt and responsive to my many queries and I have ...
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“It was a pleasure working with Keiren and her team. ......”

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Sep 20,2013
Minithumbup
By: 'Aziz'
Sep 20,2013
2 people found
this helpful
It was a pleasure working with Keiren and her team. I don't reside in UK and it was a big relief and Outlook property and Keiren were great help in managing my property, collecting rent, maintenance and other things. And especially timely payment of rent ...
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“Dear allIt is a pleasure for me to write a ......”

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Sep 18,2013
Minithumbup
By: 'J.'
Sep 18,2013
0 people found
this helpful
Dear all It is a pleasure for me to write a review about the agency which I have chosen for my stay in London. From the check-in till the check-out I have been provided by James Cairns with an excellent service, and you can believe ...
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“Lee is one of the most impressive agents I have ......”

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Aug 24,2013
Minithumbup
By: 'Chris'
Aug 24,2013
0 people found
this helpful
Lee is one of the most impressive agents I have dealt with in my 10 years in London. He took time to understand our requirements, was flexible on late viewings and showed us an impressive range of properties. In our view he embodied excellent customer service ...
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“I dealt with many estate agents in my life and ......”

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Aug 21,2013
Minithumbup
By: 'Umesh'
Aug 21,2013
0 people found
this helpful
I dealt with many estate agents in my life and I must say, james and his team in outlook surprised me with how well they treated their clients. James been outstanding at every stage of the process of getting my mum her flat. He always ...
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“In my opinion Outlook has best catalog of properties to ......”

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Aug 16,2013
Minithumbup
By: 'S.'
Aug 16,2013
0 people found
this helpful
In my opinion Outlook has best catalog of properties to rent. From the 6 properties I viewed Outlook showed me 3 and my top 3 choices where the properties I viewed thru Outlook. Their staff is very helpful and courteous. I could move in the property in fairly ...
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“An excellent service, fast responses to any issue we had. ......”

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Aug 12,2013
Minithumbup
By: 'Lukas'
Aug 12,2013
0 people found
this helpful
An excellent service, fast responses to any issue we had. Matthew provided us with a very thorough guidance about the process and made the experience of moving in go easier....
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“I have looked the property and offered the price and ......”

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Aug 02,2013
Minithumbup
By: 'Mohammad'
Aug 02,2013
0 people found
this helpful
I have looked the property and offered the price and agent came back to me with the acceptance. very easy procedure no hassle at all. I recommended everyone outlook property...
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“I highly recommend Outlook for their professional and polite way ......”

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Aug 01,2013
Minithumbup
By: 'Marmara-Tenant'
Aug 01,2013
2 people found
this helpful
I highly recommend Outlook for their professional and polite way of helping tenants out with all the aspects of renting as well as leaving the apartment chosen. The team always answered promptly to our questions and tried to find a suitable solutions to problems occurring. ...
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“James has fantastic ability to manage and get work done ......”

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Jul 24,2013
Minithumbup
By: 'Olaf'
Jul 24,2013
0 people found
this helpful
James has fantastic ability to manage and get work done quickly and without any troubles. I enjoyed working with James and was absolutely satisfied with the outcome. I strongly recommend James. Should I search another tenancy in the future I will choose James again....
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“James was friendly, fast, reliable and helpful when we rented ......”

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Jul 24,2013
Minithumbup
By: 'Thorsten'
Jul 24,2013
0 people found
this helpful
James was friendly, fast, reliable and helpful when we rented an apartment in the Dockland area. It is allways very important for us to deal with someone you can trust and with James, there was trust from the very beginning. Even after the contract is ...
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“The agents have been very helpful from the beginning, the ......”

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Jul 03,2013
Minithumbup
By: 'Arif'
Jul 03,2013
0 people found
this helpful
The agents have been very helpful from the beginning, the lettings have been smoothly done without any problem encounter. The lettings are well explained by the agents making us fully understand what the lettings are like....
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“We were vacating our rental property being managed by Outlook ......”

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Jul 01,2013
Minithumbup
By: 'Viral'
Jul 01,2013
2 people found
this helpful
We were vacating our rental property being managed by Outlook and James kindly agreed to accommodate the timing of the viewings and gave enough notice in advance. On the other hand, Kieran (the property manager) co-operated with the end of tenancy process and dealt with ...
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“Dealing with James Cairn was a pleasant experience. James took ......”

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May 24,2013
Minithumbup
By: 'MOS'
May 24,2013
0 people found
this helpful
Dealing with James Cairn was a pleasant experience. James took the time to to help us with all our requirement in finding the current flat we are renting. I can highly recommend James and Outlook....
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“James was completely instrumental in helping us find a property ......”

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May 14,2013
Minithumbup
By: 'Kimberley'
May 14,2013
0 people found
this helpful
James was completely instrumental in helping us find a property and worked tirelessly to ensure that we found our perfect home. He went above and beyond what I expected to make sure that the entire party was happy with the flat, and he could always ...
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“I was very happy to find my new property by ......”

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May 14,2013
Minithumbup
By: 'Ahmed'
May 14,2013
0 people found
this helpful
I was very happy to find my new property by Outlook agency. They are professional and friendly. They found so quickly a property for me and it was just what I looking for....
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“James was invaluable in finding our new home. He was ......”

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May 10,2013
Minithumbup
By: 'Louise'
May 10,2013
0 people found
this helpful
James was invaluable in finding our new home. He was always ready to help and went out of his way to make things easy for us. He was very open and honest about prices (unlike some other estate agents we regrettably dealt with) and knew ...
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“We were very happy with the service we received from ......”

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May 07,2013
Minithumbup
By: 'Rumen'
May 07,2013
0 people found
this helpful
We were very happy with the service we received from Tiffany. She was great and very helpful from start to the date we moved in.We will recommend Outlook to all of our friends....
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“Finding the right flat can sometimes be very stressful, James ......”

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May 02,2013
Minithumbup
By: 'Nathalie'
May 02,2013
0 people found
this helpful
Finding the right flat can sometimes be very stressful, James made it very easy and it was a pleasure to have him assist us in this process. He is a trustworthy agent that is open and honest about the transaction that is happening. Professional but ...
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“Staff members were knowledgeable and very helpful, whilst easy going ......”

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Apr 29,2013
Minithumbup
By: 'Gordon'
Apr 29,2013
0 people found
this helpful
Staff members were knowledgeable and very helpful, whilst easy going and prepared to spend time in order to clearly understand my requirements and get to know me. Viewings were arranged for the next day, and to suit my availability. The apartments viewed were exactly as ...
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“We have used Outlook twice since our move to Royal ......”

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Apr 18,2013
Minithumbup
By: 'Claire'
Apr 18,2013
0 people found
this helpful
We have used Outlook twice since our move to Royal Victoria Docks. James particularly went out of his way to help us each time. He is friendly, and dedicated. He made us feel like we had someone to talk to if we needed any assistance. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:47 PM 11/01/2016 by allAgents

Awards won by Outlook Property, London E16 1AT



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