Outlook Property
Docklands, London, E16
4.9/5, 595 reviews
98% recommended
97% sales valuation accuracy
98% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
No description for branch.

Opening Hours
Address

Outlook Property
Unit 3 19 Western Gateway, Excel Marina
Docklands,London
Greater London
E16 1AT
020 7055 2666

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £280,000 £610,000
Lettings 91% 96% £725 £2,450
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
137 3 360 10 37 0 29 1 18 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA NLA DPS
Latest Properties

No Properties

“We are using services from Outlook from past 2 years, it's ......”

Share on :
Jul 08,2015
Minithumbup
By: 'Roland'
Jul 08,2015
1 people found
this helpful
We are using services from Outlook from past 2 years, it's been wonderful experience since then and Sophie being really helpful for us. Outlook property does really provide quick and efficient service. We strongly recommend them....
read full review
Comment on agent fees
We agreed on the fees according to the current market price.
Was this helpful? Yes

“The agents were very thorough in providing us with descriptions ......”

Share on :
Jun 28,2015
Minithumbup
By: 'R'
Jun 28,2015
0 people found
this helpful
The agents were very thorough in providing us with descriptions of properties meeting our requirements and took us to see quite a few before we decided on one. They went through all the ins and outs of the renting process and we were satisfied with ...
read full review
Was this helpful? Yes

“The Agent was extremely helpful through out the process, they ......”

Share on :
Jun 28,2015
Minithumbup
By: 'farhad'
Jun 28,2015
0 people found
this helpful
The Agent was extremely helpful through out the process, they answered all my questions on time and in professional manner....
read full review
Was this helpful? Yes

“Nina did great work in helping to find a property. ......”

Share on :
Jun 26,2015
Minithumbup
By: 'Dmitri'
Jun 26,2015
0 people found
this helpful
Nina did great work in helping to find a property. Overall the service was brilliant, timing and response was on top. All queries that have risen were resolved very quickly. The whole process was smooth and with no hassle for which I am very grateful. ...
read full review
Was this helpful? Yes

“Fantastic from start to finish. A breath of fresh air ......”

Share on :
Jun 26,2015
Minithumbup
By: 'Micki'
Jun 26,2015
0 people found
this helpful
Fantastic from start to finish. A breath of fresh air in an industry so swamped with un professional, pushy characters. James and his team took care of all my needs. I am due to move back to my home town soon and I only hope ...
read full review
Was this helpful? Yes

“Lee handled the whole process very well, from the initial ......”

Share on :
Jun 25,2015
Minithumbup
By: 'Alec'
Jun 25,2015
0 people found
this helpful
Lee handled the whole process very well, from the initial viewing to moving in, and quickly passed on my queries and requests to the landlord. I would recommend Outlook Property to any prospective tenants....
read full review
Was this helpful? Yes

“The level of service from Gurveer and the original members ......”

Share on :
Jun 25,2015
Minithumbup
By: 'Lisa'
Jun 25,2015
0 people found
this helpful
The level of service from Gurveer and the original members of the team who negotiated the buyers offer was excellent from start to finish. Gurveer handled all of the sale process which took 7 months to finalise due to some delays on the buyers side and ...
read full review
Was this helpful? Yes

“We were very happy with the level of service provided ......”

Share on :
Jun 23,2015
Minithumbup
By: 'Robert'
Jun 23,2015
0 people found
this helpful
We were very happy with the level of service provided by Lee Kennedy at Outlook. We were kept well informed throughout the process from the inital viewing of different properties through to securing the lease on our new home. We were offered a broad selection ...
read full review
Was this helpful? Yes

“We are continuously impressed with the way Lee does business, ......”

Share on :
Jun 19,2015
Minithumbup
By: 'Bek'
Jun 19,2015
0 people found
this helpful
We are continuously impressed with the way Lee does business, he is fast, efficient and detailed. Lee really listened to our needs when we were looking for a home and showed us exactly what we were looking for. From the moment we met to moving ...
read full review
Was this helpful? Yes

“Lee was extremely helpful with our request, he was efficient ......”

Share on :
Jun 18,2015
Minithumbup
By: 'Holly'
Jun 18,2015
0 people found
this helpful
Lee was extremely helpful with our request, he was efficient and dealt with my query within 24hrs. He went beyond our expectations and was very helpful. It was a pleasant experience using outlook property and would recommend friends and family....
read full review
Was this helpful? Yes

“I made initial contact with nina. She is listened to ......”

Share on :
Jun 16,2015
Minithumbup
By: 'VC'
Jun 16,2015
0 people found
this helpful
I made initial contact with nina. She is listened to my needs and find me very good home to shift to. James was helpful also and his expert knowledge helped me to remove any obstacles. Since my shift both nina and james have continued to ...
read full review
Was this helpful? Yes

“The manager James really does make sure everything goes smoothly ......”

Share on :
Jun 05,2015
Minithumbup
By: 'Patrick'
Jun 05,2015
0 people found
this helpful
The manager James really does make sure everything goes smoothly when you move into a new property. Great communication throughout and always had an extremely friendly and welcoming manner. Highly recommend James and this branch after the service I received. Thanks!...
read full review
Was this helpful? Yes

“Lee was very helpful in dealing with our queries promptly ......”

Share on :
Jun 01,2015
Minithumbup
By: 'Krishna'
Jun 01,2015
0 people found
this helpful
Lee was very helpful in dealing with our queries promptly and professionally, thereby making the movement to the new home seamless. He is also an informed agent who understands the needs of the customers and proactively help them with his efforts. On the whole, Lee ...
read full review
Was this helpful? Yes

“Lee Kennedy from Outlook's Excel branch recently helped me rent ......”

Share on :
May 22,2015
Minithumbup
By: 'Balearic'
May 22,2015
0 people found
this helpful
Lee Kennedy from Outlook's Excel branch recently helped me rent my parking space. It was a quick and efficient transaction - I came in on Monday and it was all sorted by Wednesday :) Lee called me when he said he would and was friendly and ...
read full review
Comment on agent fees
Very happy.
Was this helpful? Yes

“Just wanted to say thank you to Lee Kennedy from ......”

Share on :
May 19,2015
Minithumbup
By: 'Goknur'
May 19,2015
0 people found
this helpful
Just wanted to say thank you to Lee Kennedy from Outlook for all his help. Lee is an excellent agent.I am very impressed with the service I received from him, and would have no hesitation in recommending you....
read full review
Was this helpful? Yes

“James is by far the most genuine and helpful agent ......”

Share on :
May 04,2015
Minithumbup
By: 'Larry'
May 04,2015
0 people found
this helpful
James is by far the most genuine and helpful agent I have ever dealt with. He consistently goes above and beyond to help at every opportunity. I'm sure the other agents at Outlook are probably great too, but my honest advice to new customers is ...
read full review
Was this helpful? Yes

“After few weeks looking for a flat I got to ......”

Share on :
Apr 30,2015
Minithumbup
By: 'J'
Apr 30,2015
0 people found
this helpful
After few weeks looking for a flat I got to this agency and the outcome could not have been better. Quick understanding of what we were looking for and our budget, and after 15 minutes we were visiting a nice one bedroom flat. Thanks to Mr ...
read full review
Was this helpful? Yes

“Response time for each request is excellent and the property ......”

Share on :
Apr 29,2015
Minithumbup
By: 'Luk'
Apr 29,2015
0 people found
this helpful
Response time for each request is excellent and the property we managed to rent is exactly what we described to the agent....
read full review
Was this helpful? Yes

“Both James and Nina were very personable and incredibly helpful ......”

Share on :
Apr 29,2015
Minithumbup
By: 'Caroline'
Apr 29,2015
0 people found
this helpful
Both James and Nina were very personable and incredibly helpful on the viewing day, given that I had a very limited timeframe in which to find a property to rent. Nina was very knowledgeable when showing me the available apartments and was very willing to ...
read full review
Was this helpful? Yes

“Lee provided outstanding service throughout my entire rental search. He ......”

Share on :
Apr 20,2015
Minithumbup
By: 'Sunny'
Apr 20,2015
0 people found
this helpful
Lee provided outstanding service throughout my entire rental search. He went above and beyond and did everything possible to ensure an excellent level of customer care. I'm not one to write reviews usually but he is truly an agent I would happily recommend to any ...
read full review
Was this helpful? Yes

“I dealt with Outlook while I was a tenant in ......”

Share on :
Apr 13,2015
Minithumbup
By: 'MM'
Apr 13,2015
0 people found
this helpful
I dealt with Outlook while I was a tenant in a property they were managing. Their service was always excellent and every time there was an issue in the flat, they would promptly fix it. They have a high level of service and I would ...
read full review
Was this helpful? Yes

“Great and very personalised customer service during the whole letting ......”

Share on :
Apr 06,2015
Minithumbup
By: 'Jurgita'
Apr 06,2015
0 people found
this helpful
Great and very personalised customer service during the whole letting process. We appreciated that all questions were answered to our satisfaction....
read full review
Was this helpful? Yes

“Lee Kennedy has been a great contact at Outlook ever ......”

Share on :
Mar 30,2015
Minithumbup
By: 'Firoz'
Mar 30,2015
0 people found
this helpful
Lee Kennedy has been a great contact at Outlook ever since I purchased my flat over a year ago. He is there to resolve my needs to keep the flat in a state to rent out, advising on Newham Property Licencing, helping with arranging Electrician ...
read full review
Was this helpful? Yes

“From day one Lee K was super efficient, quick and ......”

Share on :
Mar 27,2015
Minithumbup
By: 'Waqas'
Mar 27,2015
0 people found
this helpful
From day one Lee K was super efficient, quick and very helpful in resolving any issues and queries, I will highly recommend him, Once again many thanks Lee...
read full review
Was this helpful? Yes

“Lee Kennedy negotiated and found us a new tenant almost ......”

Share on :
Mar 17,2015
Minithumbup
By: 'mproperty'
Mar 17,2015
0 people found
this helpful
Lee Kennedy negotiated and found us a new tenant almost immediately. We feel we have a very good working relationship with Lee....
read full review
Was this helpful? Yes

“The staff being helpful, supportive and easy going. Excellent customer ......”

Share on :
Mar 12,2015
Minithumbup
By: 'Alex'
Mar 12,2015
0 people found
this helpful
The staff being helpful, supportive and easy going. Excellent customer services and I would definitely recommend them! Overall a great experience!...
read full review
Was this helpful? Yes

“Lee has been very helpful. He was very pleasant on ......”

Share on :
Mar 11,2015
Minithumbup
By: 'amytsan'
Mar 11,2015
0 people found
this helpful
Lee has been very helpful. He was very pleasant on the phone when I first spoke to him and quite flexible with viewing times, as my time was limited. He found me a flat and a good deal, and had me moved there in less ...
read full review
Was this helpful? Yes

“Just wanted to advise of how good this firm are ......”

Share on :
Mar 02,2015
Minithumbup
By: 'Rob'
Mar 02,2015
0 people found
this helpful
Just wanted to advise of how good this firm are and my interctions with both Lee & Kieran have been nothing short of BRILLIANT....In a City littered with rogue letting agents its so so refreshing to deal with easy to deal with, knowlegable and professional ...
read full review
Was this helpful? Yes

“the staff being helpful and very supportive. excellent customer services. ......”

Share on :
Feb 28,2015
Minithumbup
By: 'mansoor'
Feb 28,2015
0 people found
this helpful
the staff being helpful and very supportive. excellent customer services. would recommend them to all they are so easy going! overall a great experience with them....
read full review
Was this helpful? Yes

“I insist on dealing with James Cairns only, as he ......”

Share on :
Feb 27,2015
Minithumbup
By: 'M'
Feb 27,2015
0 people found
this helpful
I insist on dealing with James Cairns only, as he is who I've dealt with at Outlook from the onset, & has consistently delivered the highest service to me as a tenant. I've spoken with some of his colleagues, but still only trust him to handle ...
read full review
Was this helpful? Yes
Staff picture Simon
(144)
Staff picture Adnan
(34)
No image available Anila
(21)
Staff picture Isabella
(11)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:47 PM 11/01/2016 by allAgents

Awards won by Outlook Property, London E16 1AT



Find the Best Agent to
Sell or Rent Your Home