91% sales valuation accuracy
94% sales fee satisfaction
100% lettings valuation accuracy
94% lettings fee satisfaction
No description for branch.
Latest Reviews
9th Jun 2021
reviewed by 'Grazyna Wrobel'
29th Jan 2021
reviewed by 'Natalie'
9th Dec 2020
reviewed by 'Alan'
11th Oct 2020
reviewed by 'EVGENIY'
28th Aug 2020
reviewed by 'Xu'
Opening Hours
Address
Oasis Estate Agents Ltd
Mallard Court 4 Clarence Street
Staines upon Thames,Staines
Surrey
TW18 4SP
01784 441 818
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 94% | £119,000 | £675,000 |
| Lettings | 100% | 94% | £775 | £1,325 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 20 | 0 | 25 | 2 | 56 | 1 | 39 | 0 | 4 | 2 |
Areas covered
- TW18
- TW15
- TW19
- TW20
- TW17
- TW16
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
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Jul 02,2013
Jul 02,2013
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We were looking for a new property for quite a while and we found that ISIS always had very good properties on the market. The staff at ISIS was always very flexible arranging dates for viewings and were never rushing us to do the viewing ...
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Jul 02,2013
Jul 02,2013
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I found Aimee's professionalism to be applauded. She has a can-do approach. She invariably did what she said she would eg calling back even though she may not have had any further news. I'd say she went the extra mile even being available by phone ...
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Jul 01,2013
Jul 01,2013
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I found the service I received when selling my home through IsIs Residential very professional, courteous and prompt If I telephoned with a question and Amiee Bryett, my main contact, wasn't available, whoever answered the phone was always willing to help. IsIs managed to find ...
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Jun 21,2013
Jun 21,2013
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I received an excellent service from Isis. Amiee was very helpful and explained everything along the way. She tried to get the best deal for me and I felt she was open and honest. She has always provided prompt replies to emails.
Ella has also ...
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Jun 07,2013
Jun 07,2013
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I met Amiee on several occasions whilst looking for a family home in staines. Nothing we asked was ever too much and on more than one occasion evening viewings were made outside of normal working hours with short notice given. Each time we met amiee ...
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Jun 21, 2013
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Dear Ian
Thank you so much for your positive comments regarding Amiee. Amiee is a valued member of our team and we look forward to letting your property.
Many thanks for your instructions.
Kindest regards
Steven Harvey(MNAEA)
Managing Director ...
May 21,2013
May 21,2013
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Nice people, honorable and trustworthy local, independent business. I travel with work and they took the whole process off me making it a stress free experience as a landlord renting for the 1st time. Met several agents in Staines, none demonstrated the same level of ...
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Jun 21, 2013
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Dear Daniel
Many thanks for your kind comments.
We really do appreciate such positive feedback.
Kindest regards
Steven Harvey(MNAEA)
Managing Director ...
Apr 30,2013
Apr 30,2013
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Excellent service from start to finish. Keith is not only professional and knowledgeable but incredibly trust worthy which as a Landlady I have found very pleasing indeed! With many years of dealing with agents I can honestly say I will look no further! Nothing has ...
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Jun 21, 2013
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Hi Dulcie
Thank you so much for such positive feedback.
Keith is a highly regarded member of our team and a real asset to our business.
Kindest regards
Steven Harvey(MNAEA)
Managing Director ...
Apr 29,2013
Apr 29,2013
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A good experience from start to finish.Property sold very quickly.Roy Mitchell very helpful with all matters concerning the sale and would always return phone calls.All the staff seemed to work as a team. I would not hesitate to recommend iSiS to anyone ...
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Apr 23,2013
Apr 23,2013
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I had an excellent experience with Isis Residential Homes, I found them to be professional, polite and extremely efficient. All enquiries were answered promptly and to my satisfaction and I would have no worries about recommending their services to anyone looking to buy property in ...
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Apr 16,2013
Apr 16,2013
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The whole selling process, with the professional service provided by the agent, has been very friendly and smooth. I will highly recommend this company and the agent who was dealing with my property to anyone who is considering to fina an agent....
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Mar 19,2013
Mar 19,2013
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I would like to say a massive thank you to isis but most of all keith howard! he is the most helpful individual i have ever came across, he has kept me informed during the process whilst being very helpful with all my questions and ...
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Mar 15,2013
Mar 15,2013
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I have dealt with Isis Estate Agents for a number of years and have always found the staff helpful, pleasant and nothing is too much trouble but Keith Howard is not just your average agent. He is the most helpful and considerate person. Nothing is ...
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Mar 11,2013
Mar 11,2013
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We're very glad we chose Steve Johnston and the team at ISIS to market our property. An open day was suggested by Steve and made successful by Aimee's planning and execution. We received 2 acceptable offers within a week.
Having quickly got the price we wanted ...
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Mar 06,2013
Mar 06,2013
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-Excellent work ;
- friendly and welcoming attitude;
-highly recommend this agency;
-quick response to emails;
-i have no problems so far....
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Mar 05,2013
Mar 05,2013
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Been living in Staines for several years so when i decided to sell my renovated victorian house i knew it was best to
contact the independent estate agents ..
There was a choice of two and after they both have viewed my property i decided on ...
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Feb 28,2013
Feb 28,2013
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ISIS Residential Homes has been my letting agent for the last 8 years and even though each year I have had countless of calls from other agents offering their services, I rest assured that ISIS takes care of my ever needs, I would highly recommend ISIS ...
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Feb 20,2013
Feb 20,2013
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I found ISIS to be outstanding in their handling of my sale. Aimee kept me informed at all times and whenever I did have a query or required an update everyone on the team, no matter who answered the phone responded in a professional and ...
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Feb 17,2013
Feb 17,2013
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I have dealt with many estate agents over the years, and I have to say that Keith Howard is not your average agent. He is the most helpful and considerate person I have come across in the world of property lettings. Nothing is too much ...
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Feb 22, 2013
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Hi Val
Thank you so much for your feedback. I am delighted that you found Keith’s manner so professional.
He certainly is an asset to our team!
I wish you a happy tenancy and if I can be of assistance please do not hesitate to contact me.
Kindest regards
Steven Harvey(MNAEA)
Managing Director
DD 01784 415442 ...
Feb 14,2013
Feb 14,2013
0
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Following numerous attempts in the past to sell our property through multi national agents to no avail we decided to use an independant to see if the service was any better. We took the plunge and instructed steven and his team to see if they ...
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Feb 22, 2013
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Dear Mr Evans
Thank you so much for your instructions!
I really do appreciate that your expectations of estate agents were low and I am so pleased that we have positively improved your experience!
The sale and purchase went through quickly once we got over the initial hurdles!
I look forward to seeing the house once you have finished all the work!
Thanks again for your business.
Kindest regards
Steven Harvey(MNAEA)
Managing Director ...
Feb 13,2013
Feb 13,2013
0
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Amiee at Isis has been great from start to finish. She kept us informed during the process, was proactive in getting stuff done with the vendors during the sale including facilitating communications between all the solicitors etc, and was a delight to deal with. Isis ...
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Feb 01,2013
Feb 01,2013
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I would recommend isis residental home to anyone that is intersted in buying, renting or letting, This is a fabulious estate agent and would recommend to anyone. The staff are great very friendly and are always willing to help when needed, I would like to ...
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Feb 04, 2013
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Hi Emma
Many thanks for your positive comments.
It means so much that you have taken the time to make this positive comment and I am so pleased that you found Tracey and Keith's support throughout your tenancy.
Thank you
Steven Harvey (MNAEA)
Managing Director
Isis Residential Homes ...
Feb 01,2013
Feb 01,2013
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Keith has been a fantastic support enabling us to get our property ready for letting. As we live overseas, Keith has bent over backwards to ensure that the renovation of our property was properly managed. His professional approach and attention to detail has been greatly ...
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Feb 04, 2013
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Hi Nicola
I am delighted that we have been able to oversee the refurbishment of your property and that we have now secured you some great tenants.
I apprteciate that it is difficult as a landlord living overseas as you have to trust your asset to our team! I will pass on your thanks to Keith and the rest of the team.
Kindest regards
Steven Harvey(MNAEA)
Managing Director
Isis Residential Homes ...
Jan 30,2013
Jan 30,2013
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Communication all the way along has been excellent. We have found them approachable and friendly at all times. As first time landlords we feel that they advised us well and helped us with regard to getting the property ready to rent and arranging for a ...
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Feb 06, 2013
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Hi Mark and Sally
Thank you so much for your positive comments. I am delighted that you have been happy with our service and that you found our tenancy agreements straight forward and useful.
I will make sure that the utilities are transferred quicker next time and thank you for bringing this to my attention.
Communication is indeed very important and I am delighted that you have found this to be excellent.
We will keep you posted throughout the tenancy!
Many thanks for your business and su ...
Jan 26,2013
Jan 26,2013
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Exceptionally helpful, and pro active. Gave excellent advice and guidance....
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Jan 25,2013
Jan 25,2013
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From emailing at 6.45pm to ask for a sale valuation with 2 replies back with mobile no & possible appt at 9.45 next am to going thru photos; measuring up;checking brochure and 1 hr after going live had 2 viewings booked; 1st 3.5 hrs later; other next day. 1st viewing ...
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Jan 20,2013
Jan 20,2013
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1st time tenant and Keith and his team could not have been more helpful in helping and guiding both my wife and I through the process.
Accommodating to our individual requests and were super responsive as I was keen to move asap.
Thanks ISIS and ...
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Jan 16,2013
Jan 16,2013
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We have used a number of estate agents for our property sale and the service that ISIS have given us has been the most superior by far. Roy and Aimee listened to our requirements, gave honest feedback on the valuation of the properly and have ...
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Jan 18, 2013
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Hi Ellie
I am absolutely delighted that you have been pleased with the level of service, in particular with Roy and Amiee.
We strive to deliver a superior service and to change the perception of Estate Agents and it’s great to get such positive feedback.
If I can be of any assistance during the transaction please do not hesitate to contact me personally on 07799 887716.
Many thanks
Steven Harvey(MNAEA)
Managing Director ...
Jan 14,2013
Jan 14,2013
0
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Steve & Matthew at ISIS were always incredibly friendly & normal - I felt as if I was being dealt with as a 'person' rather than a potential 'sale'. They kept in touch throughout the sale process and kept things moving along nicely.
They were a breathe ...
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Jan 14,2013
Jan 14,2013
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I found Isis to be extremly professional at all times. Amiee Bryett was able to get me viewings within the 1st week of it going on the market, it was let within 10 days.
I recieved a report after every viewing and found that I was ...
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Dec 21,2012
Dec 21,2012
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Buying your first property is daunting enough as it is, however made even worse if you have an estate agent that doesn't keep you informed and doesn't get back to you regarding important information....
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What agent could do to change your mind?
By keeping us updated instead of leaving us hanging for 72 hours without knowing what was going on (and that was me having to chase them) and then having someone umming and arring down the phone. This was only one of many things.Attached Filesnbsp;
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Jan 07, 2013
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We are very disappointed that you feel that we have not kept you informed during your potential first purchase as we take our customers service very seriously. All of our team have pledged to offer the best service that we can and to continually improve our service. We would welcome the opportunity to discuss your concerns directly so that we can address them and improve our service.
Please contact Steven Harvey our Managing Director any time on his direct dial 01784 4154422 or his mobile 07799 ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Thank you for registering your points on all Agents and we have a procedure with all complaints. Please foward all correspondence to Steven Harvey Managing Director Direct Line 01784 415222 Mobile 077799887716 E:mail [email protected].
Last updated at 12:19 PM 05/04/2018 by allAgents
Best Letting Agent in Staines 
