91% sales valuation accuracy
94% sales fee satisfaction
100% lettings valuation accuracy
94% lettings fee satisfaction
No description for branch.
Latest Reviews
9th Jun 2021
reviewed by 'Grazyna Wrobel'
29th Jan 2021
reviewed by 'Natalie'
9th Dec 2020
reviewed by 'Alan'
11th Oct 2020
reviewed by 'EVGENIY'
28th Aug 2020
reviewed by 'Xu'
Opening Hours
Address
Oasis Estate Agents Ltd
Mallard Court 4 Clarence Street
Staines upon Thames,Staines
Surrey
TW18 4SP
01784 441 818
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 94% | £119,000 | £675,000 |
| Lettings | 100% | 94% | £775 | £1,325 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 20 | 0 | 25 | 2 | 56 | 1 | 39 | 0 | 4 | 2 |
Areas covered
- TW18
- TW15
- TW19
- TW20
- TW17
- TW16
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Jun 01,2015
Jun 01,2015
0
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We sold our property through OASiS. They helped us from start to finish by helping us with the right time to sell, how to market the property and get viewings. It took less then a week to have viewings and offers. They took great pictures, ...
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Comment on agent fees
A set price to sell from the start. No hidden fees or added extras.
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Apr 28,2015
Apr 28,2015
1
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Not having moved for 27 years we were quite naive and didn't know what service to expect from an estate agent. Our minds were completely put at ease as soon as we met Steven. He was professional, friendly and knew his business. Our confidence in Oasis ...
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Jan 26,2015
Jan 26,2015
0
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I bought my property with ISIS, they then rented it and property managed it for me. I have now sold the apartment with ISIS, in particular with Keith Howard. Keith has really done an outstanding job in all roles, I trust him totally and gave ...
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Jan 17,2015
Jan 17,2015
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I made the difficult decision to sell my 94 year old grandmother's house which she had lived in for 40 years as she could no longer manage on her own. I contacted Isis and Steven Harvey came and met me at the house and was very sensitive ...
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Comment on agent fees
Fair
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Jan 12,2015
Jan 12,2015
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We sold our property via Oasis (formerly iSiS) and ended up buying our new property through them too. Throughout the process Aimee and the team were helpful, reassuring and hard-working keeping things moving and keeping everybody in the chain informed of all developments.
They marketed ...
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Dec 08,2014
Dec 08,2014
0
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Keith Howard from ISIS has managed the letting of my flat for the past six years. I found him extremely professional, easy to work with (collaborative) and very supportive. This was my first lettings venture and Keith's experience and support have made this a relatively ...
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Nov 13,2014
Nov 13,2014
1
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I started looking for a place to rent in August, I had to find a place asap as I had to move out from where I was living in about 1 and a bit month.
I started looking immediately and every time I found a flat ...
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Nov 11,2014
Nov 11,2014
1
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We have bought and sold property more than most over the years and experienced both the rough and the smooth in the process.
We have been very impressed with the manner in which Amiee helped to overcome some of the problems associated with the Vendor's ...
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Nov 04,2014
Nov 04,2014
1
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this helpful
We have been renting our property through Isis at Staines for 17 months and would like to congratulate the branch staff , they are always very helpful and any problems that have arisen have been dealt with promptly, they have been extremely helpful and cannot speak highly ...
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Oct 24,2014
Oct 24,2014
0
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Aimee is an amazing Agent, very helpful and professional. She has an amazing knowledge of her field. She kept me well informed all the time during the deal....
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Oct 19,2014
Oct 19,2014
0
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We sold our property with Isis and Aimee dealt with everything for us. I would highly recommend anyone in the area who are looking to sell or let their property to use them. From start to finish we had every confidence in their service. They ...
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Oct 10,2014
Oct 10,2014
0
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From the very first contact with Steven Harvey who did the initial valuation I have been very impressed by the professionalism and exceptional customer service provided by Isis. Our main contact through the sale process was Crispin. Nothing was too much trouble and he always ...
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Oct 10,2014
Oct 10,2014
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Crispin acted in a very calm & professional manner in the face of some very aggressive & unusual negotiating methods used by our purchasers. He was always responsive, polite & completely professional. I felt that he was always "on my side" and I don't think that we would ...
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Oct 10, 2014
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(1)
Hi Brian,
Many thanks for the review. I couldn't have written a better one myself in relation to your sale, even though it looks like I did indeed write the review...
Best of luck with your on going plans and maybe one day we will find time for that lunch!
Kindest regards
Crispin ...
Oct 10,2014
Oct 10,2014
0
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Crispin was great from the start of our buying process; he ensured we were always updated (where possible on a daily basis), his turn around on our queries was very quick, and in some cases, he was responding before 7.30am, showing his dedication to his ...
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Oct 08,2014
Oct 08,2014
0
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Avoid iSiS Residential Homes at all costs.
The official code of practice for all TPO Members states;
"When a contract is signed by a client during a visit by you to his home, at his place of work, away from your premises or online, then ...
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Oct 09, 2014
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Dear Bruce
Further to your comment regarding your family, I would welcome the opportunity to meet with you personally to discuss the situation as there has been no direct communication between you and myself to discuss this. Isis Residential has been trading successfully for over ten years and in that time have only had three written complaints. I take any complaint very seriously and am very sorry that you and your family feel this way however not all of your comments are correct.
I accep ...
Oct 08,2014
Oct 08,2014
0
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I found Aimee to be very proffessional and her communication level to me was to say the least perfect. She continiously kept me updated throughout the whole process of selling my property. When she first came to my property and took very professional photographs it ...
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Sep 11,2014
Sep 11,2014
0
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Isis were constantly honest and straightforward in their dealings with our sale. Their valuation was accurate. They kept us informed of any viewings and feedback from those viewings. We live 250 miles from the house we sold, so their care and attention was invaluable. They arranged ...
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Aug 24,2014
Aug 24,2014
0
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Just bought our house using Isis. They were really helpful and did everything they could with a difficult purchase. Amiee is absolutely brilliant, nothing was too much trouble for her and she always kept in touch with us, even when it was bad news. I ...
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Aug 02,2014
Aug 02,2014
0
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For the last 2 years I was tenant at a property managed by ISIS and I must say it was a very nice experience dealing with ISIS.
Every time I happened to have a concern/issue, it was attended and resolved. Most importantly all the concerns ...
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Jul 29,2014
Jul 29,2014
0
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Excellent service provided throughout. Our case was not an easy one but the communication skills of both Aimee and Crispin was excellent and made it such much easier. We felt really supported and received valuable advices during the length of the purchasing process. We are ...
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Jul 25,2014
Jul 25,2014
0
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Amiee at Isis was recommended to us by a family member, and I'm so pleased we listened to them. She personally came out to value the property, and stayed in touch with us every step along the way. We actually sold a retirement property through ...
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Jul 22,2014
Jul 22,2014
0
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We have bought a house using the services of ISIS Residential Homes Ltd, and Amiee helped us through the process.
The transaction was not straightforward; there had been a tension right from the beginning, but she handled the situations in a very professional and helpful ...
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Jul 11,2014
Jul 11,2014
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Amiee did a fantastic job both in the selling and purchasing of my new property. She kept me informed every step of the way and has become more like a friend than an Estate Agent. She has "held my hand" through some stressful moments and ...
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Jun 11,2014
Jun 11,2014
0
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I was renting my mums home out to help pay for her now she is in a care home - this was new territory for me as I have never been a landlord before. I was quite anxious - Tracey and Aimee "held my hand" ...
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Jun 06,2014
Jun 06,2014
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Thank you for all your help, you have been great, Isis are lucky to have such a dedicated employee.
You kept us well informed and made the whole experience run smoothly.
We will have no hesitations in recommending Isis to any friends or family when ...
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Jun 06, 2014
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Thank you so much for your comments Hannah, it was a pleasure working with you and I wish you both happiness in your new home.
Amiee ...
Jun 03,2014
Jun 03,2014
0
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The service provided by Amiee Bryett at ISIS in Staines was nothing less than outstanding. In my experience of buying and selling properties over the past 20 years, my feelings towards the professionalism of estate agents has been generally rather negative. However, ISIS was recommended to ...
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Jun 03,2014
Jun 03,2014
0
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Aimee was top class from start to finish she showed me around a few properties all of which were what I requested but unfortunately I missed out on two but was no fault of the agent but just bad luck.Fortunately Aimee found my new ...
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“Very professional, approachable service received by Keith. Exceptional Customer Service ......”
May 25,2014
May 25,2014
0
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Very professional, approachable service received by Keith. Exceptional Customer Service skills....
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Apr 10,2014
Apr 10,2014
0
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I presented ISIS with the job of selling my house whilst it was occupied by sitting tenants. This proved to be quite a challenge but Amiee and Crispin rose to the challenge admirably. They developed relationships with all the parties involved (including a separate letting ...
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Apr 10,2014
Apr 10,2014
0
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Overall Isis were a strong and efficient agency. Both Tracy and Keith were great liaisons with the company helping to sort out varying issues with both the flat and garage and always willing to offer advice when needed....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Thank you for registering your points on all Agents and we have a procedure with all complaints. Please foward all correspondence to Steven Harvey Managing Director Direct Line 01784 415222 Mobile 077799887716 E:mail [email protected].
Last updated at 12:19 PM 05/04/2018 by allAgents
Best Letting Agent in Staines 
