Bow, London, E3
4.9/5, 161 reviews
96% recommended
100% sales valuation accuracy
100% sales fee satisfaction
Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and ... show more Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and North East London over the next few years and to bring our professional and enthusiastic approach to the selling, letting and managing of many more 1000's of properties.
London Estate Agent with offices in Surray Quays

Latest Reviews

View all Reviews 161
5th Apr 2024
reviewed by 'Liz'
“I've been using OJ for 20 years and the service has always been excellent. On this occasion, Ben has been a ......”
23rd Feb 2024
reviewed by 'Tim R'
“Ben (Property Consultant) and Rosalie (Sales Progressor) made what was a very very quick turnround (at our request) incredibly smooth. ......”
5th Dec 2023
reviewed by 'Elsa'
“I could not recommend Oliver Jaques more. Me and my partner had to deal with some administrative difficulties and Ben ......”
12th Nov 2023
reviewed by 'Rosie'
“Rosalie was incredibly efficient in helping push my move through in very tricky circumstances- without her I think there would ......”
8th Nov 2023
reviewed by 'BE'
“My first property buying experience and from the initial viewing with Ben and initial conversations with Michael, all the way ......”
7th Nov 2023
reviewed by 'Holly'
“An absolutely faultless service. I couldn't have asked for better, kinder and more professional people to help me through what ......”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 17:00
  • Sunday: Closed
Address

Oliver Jaques
The Bow QuarterFairfield Road
Bow,London
Greater London
E3 2UB
0208 980 0999

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £285,000 £850,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 69 6 32 0 39 1 4 0
Areas covered
  • E3
  • Bow, Bethnal Green, Isle of Dogs, Stratford
  • E2
  • Wapping, Hackney
  • E14
  • Victoria Park, Shoreditch
  • E15
  • E1W
  • E5
  • E9
  • E1
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA UKALA TPOS Sales TPOS Lettings DPS
Rankings
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Bow, E3
Surrey Quays, SE16

“Communication, Communication, Communication...”

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Nov 22,2018
Minithumbup
By: 'Douglas'
Nov 22,2018
0 people found
this helpful
As a first-time renter in London who relocated from another country, I didn't know what I was getting myself into. Alex made the entire process a breeze. His professionalism, deep knowledge, and prompt communication put all my unease to rest. Big thanks, Alex!...
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Comment on agent fees
Good and reasonable
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“Thanks for helping me find my dream property...”

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Nov 22,2018
Minithumbup
By: 'Felipekguys'
Nov 22,2018
0 people found
this helpful
Few things are as daunting as finding a flat in London.... I was incredibly fortunate to have met Alex who supported and guided us through the entire process! Alex really cares about the service he provides and that makes all of the difference. Thanks you ...
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Comment on agent fees
Good
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“Alexander Smith Review...”

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Nov 21,2018
Minithumbup
By: 'James'
Nov 21,2018
0 people found
this helpful
Alexander provided a truly exceptional service and was a consummate professional at all times. I would recommend him to anyone looking to a property within his jurisdiction....
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Comment on agent fees
I believe the fees to be commensurate to the service provided.
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“Fantastic Agent support from bid to completion....”

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Oct 10,2018
Minithumbup
By: 'K'
Oct 10,2018
1 people found
this helpful
I have never purchased in London, but from the first discussions with Matteo assisting us through the bid process followed up by Sharon making sure that any seller or purchaser obstacles where quickly identified and addressed, the whole experience of buying at Bow Quarter was ...
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Comment on agent fees
Not applicable , I was Buying.
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“Great Service...”

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Oct 01,2018
Minithumbup
By: 'Jamie'
Oct 01,2018
0 people found
this helpful
Fantastic service from start to finish. Great and prompt communictaion throughout. Always made to feel that Alex was there to deal with any problems or questions. Clear to see the Passion, pride and enjoyment in the work that Alex does. That equally applies to his ...
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Comment on agent fees
Reasonable
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“Excellent Service Throughout...”

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Sep 14,2018
Minithumbup
By: 'David'
Sep 14,2018
1 people found
this helpful
I have to say that Alex was professional throughout the process. from first viewing to the move date he constantly kept me in the loop on what was happening at each stage. I would highly recommend Alex to anybody wanting to rent through Oliver Jaques-10 ...
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“Bow Quarter...”

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Sep 06,2018
Minithumbup
By: 'Mackers'
Sep 06,2018
0 people found
this helpful
We recently completed the sale of a property in the Bow Quarter. The sale was fraught with problems to the fact that one of the purchasers was abroad. Sharon handled the sale in a most efficient and took on responsibility for coordinating all aspects of ...
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Comment on agent fees
Good
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“Just sold my flat in the BQ through Oliver Jaques. ......”

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Feb 10,2018
Minithumbup
By: 'Andrew'
Feb 10,2018
0 people found
this helpful
Just sold my flat in the BQ through Oliver Jaques. Both Jack and Dominic gave good advice and were quick to respond to my queries and issues that arose during the sale process. They previously gave me good advice when I was letting the flat ...
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Comment on agent fees
O-J's fees seem to be about the norm
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“Both Jack & Dominic were friendly, informative and went above the ......”

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Dec 15,2017
Minithumbup
By: 'Niva'
Dec 15,2017
0 people found
this helpful
Both Jack & Dominic were friendly, informative and went above the call of duty to help us with our property search. I would recommend them to all our friends and Bow Quarter wouldn't be the same without them!...
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“Jack and Dominic were great throughout the sale - always ......”

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Dec 14,2017
Minithumbup
By: 'JimOsborne'
Dec 14,2017
0 people found
this helpful
Jack and Dominic were great throughout the sale - always helpful and attentive. The purchase was quite challenging (for reasons outside their control) and Oliver Jacques went above and beyond to make it happen....
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“Returned to BQ after a couple of years away. Having ......”

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Nov 03,2017
Minithumbup
By: 'JC'
Nov 03,2017
0 people found
this helpful
Returned to BQ after a couple of years away. Having used Oliver Jaques, they remain as helpful and efficient as always right the way through from viewings to collecting the keys. This extends to the adminsistration handling by Gina Begbie at head office. They are ...
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Comment on agent fees
Average
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“Mine was a particularly lengthy process, mostly due to circumstances ......”

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Mar 23,2017
Minithumbup
By: 'Daniel'
Mar 23,2017
0 people found
this helpful
Mine was a particularly lengthy process, mostly due to circumstances beyond my control, but thankfully Jack and Dom were consistent with their help and advice throughout. As anyone buying or selling property will testify, it can be a shady game in terms of people delivering ...
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“I hope that both Jack and Dominic continue to do ......”

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Mar 17,2017
Minithumbup
By: 'Alasdair'
Mar 17,2017
0 people found
this helpful
I hope that both Jack and Dominic continue to do what they do in the way they do it for many years to come. They are professional, straight talking and did everything we could have wanted. Thanks....
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Comment on agent fees
Good value
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“I have lived in BQ for years and rented 4 different ......”

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Feb 04,2016
Minithumbup
By: 'Meenaa'
Feb 04,2016
0 people found
this helpful
I have lived in BQ for years and rented 4 different flats in the development until recently purchasing one myself. Leona, Jack and Dom have been great over the years, always extremely helpful and responsive. However, Jack was particularly impressive when dealing with my recent purchase. ...
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“The whole team were extremely helpful throughout the buying process, ......”

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Feb 01,2016
Minithumbup
By: 'Buyer'
Feb 01,2016
0 people found
this helpful
The whole team were extremely helpful throughout the buying process, going the extra mile to ensure the move went smoothly. I was buying a property in Bow Quarter and their knowledge of the building and contacts there meant that things could progress quickly. Always very ...
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“My partner and I have lived in Bow Quarter for ......”

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Jan 25,2016
Minithumbup
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Gina
By: 'Patrick'
Jan 25,2016
0 people found
this helpful
My partner and I have lived in Bow Quarter for a year and a half and absolutely love it. I've previously left a review for Jack, a friendly and professional guy who helped us find our place; today, I'm leaving a review about the property ...
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Comment on agent fees
N/A
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“Jack & Dom worked really hard to sell my property. Within 36 ......”

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Nov 18,2015
Minithumbup
By: 'Ross'
Nov 18,2015
0 people found
this helpful
Jack & Dom worked really hard to sell my property. Within 36 hours I had several viewings and one offer at practically the asking price. Unfortunately, that purchaser decided at a later date not to proceed. This didn't matter as OJ then managed to book approx. 30 plus ...
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Comment on agent fees
Competitive fees.
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“Jack and Dominic were so helpful when we were looking ......”

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Sep 18,2015
Minithumbup
By: 'Sophie'
Sep 18,2015
0 people found
this helpful
Jack and Dominic were so helpful when we were looking for our ideal flat in Bow Quarter. Having rented there before we knew exactly what type of property we were after and they helped us secure one as soon as it came on the market. ...
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By: gina
Oct 01, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...

“We recently purhcased a flat within Manhattan Building - Bow ......”

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Sep 18,2015
Minithumbup
By: 'PATEL'
Sep 18,2015
0 people found
this helpful
We recently purhcased a flat within Manhattan Building - Bow Quarter and the purchase was dealt with by Jack and Dominic, during the process, both agents were very helpful in providing as much information as possible and arranging for the necessary viewings for us during ...
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By: gina
Oct 01, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...

“From my first viewing with Dominic to the exchange of ......”

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Jul 01,2015
Minithumbup
By: 'Happy'
Jul 01,2015
0 people found
this helpful
From my first viewing with Dominic to the exchange of contracts, supported by Jack, these guys have been an absolute pleasure to deal with. They are both really great with communication and trouble-shooting. So grateful for all their help and support in buying my first ...
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By: gina
Oct 01, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...

“We purchased a flat in the Bow quarter, Jack handled ......”

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Mar 03,2015
Minithumbup
By: 'K&F'
Mar 03,2015
0 people found
this helpful
We purchased a flat in the Bow quarter, Jack handled the purchase and all went very smoothly. We wanted to rent it out as soon as possible and Dominic and Jack ensured this happened within 2 weeks of completion so we were very happy! Thanks...
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By: gina
Oct 01, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...

“Jack has shown me a few properties in Bow Quarter ......”

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Feb 17,2015
Minithumbup
By: 'Jess'
Feb 17,2015
0 people found
this helpful
Jack has shown me a few properties in Bow Quarter over the course of 9 months but knew pretty much straight away that the Park Buildings would be suitable for my requirements. He was very prompt with advising me of new properties within these buildings and ...
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By: oliverjaques
Feb 17, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...

“Jack and Dominick at the Bow Quarter branch of Oliver-Jacques ......”

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Feb 13,2015
Minithumbup
By: 'Robert'
Feb 13,2015
0 people found
this helpful
Jack and Dominick at the Bow Quarter branch of Oliver-Jacques did an outstanding job in helping me sell my flat. From our first meeting through to the completion of the sale, they were friendly, helpful and efficient, providing accurate information, and always responsive to telephone ...
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By: oliverjaques
Feb 13, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...

“I am really thrilled to own my new flat. I ......”

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Feb 13,2015
Minithumbup
By: 'Ebony'
Feb 13,2015
0 people found
this helpful
I am really thrilled to own my new flat. I hadn't been looking very long, but instinctively, Jack knew exactly what I was and wasn't looking for in my new purchase, and when I viewed this flat, I made an offer within a minute. Today ...
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By: oliverjaques
Feb 13, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...

“Gina, Jack Mahoney and Kirsten were so helpful to turn ......”

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Feb 10,2015
Minithumbup
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Gina
By: 'dafna'
Feb 10,2015
0 people found
this helpful
Gina, Jack Mahoney and Kirsten were so helpful to turn around things within 2 hours. The contract was ready and the tenants were invited to sign. Our tenants have decided to move it immediately and all the members of oliver Jaques were helping in an amazing ...
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By: oliverjaques
Feb 10, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...

“Maxine went above and beyond to ensure a smooth check ......”

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Dec 27,2014
Minithumbup
By: 'Dr'
Dec 27,2014
0 people found
this helpful
Maxine went above and beyond to ensure a smooth check out for us when we vacated the property. She helped us arrange a professional clean and was approachable and readily available over the phone at all hours to sort out our conserns. I would whole ...
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By: oliverjaques
Jan 14, 2015
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service that you received and look forward to dealing with you again in the future. ...

“Jack and Leona were a pleasure to work with, as ......”

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Jul 01,2014
Minithumbup
By: 'prr1313'
Jul 01,2014
0 people found
this helpful
Jack and Leona were a pleasure to work with, as my partner and I found them punctual, professional and friendly. The viewing for the property was done individually (group viewings are distasteful) and Jack honestly answered our questions. While we were going through the process, ...
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“I work with Oliver Jacques for almost 3 years. The help ......”

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Mar 07,2014
Minithumbup
By: 'dafnah'
Mar 07,2014
0 people found
this helpful
I work with Oliver Jacques for almost 3 years. The help and support I received from the the Bow branch and from the head office is totally amazing. Jack, Kirsten and Leona were always ready to help and answer any question. It is not easy being ...
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“The first time we met jack we were met with ......”

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Jan 13,2014
Minithumbup
By: 'Polly'
Jan 13,2014
0 people found
this helpful
The first time we met jack we were met with enthusiasm and a really friendly approach, unlike any other agent we'd met while looking all over london we enjoyed dealing with him throughout the process. As first time buyers we felt like we received great ...
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“I have been dealing with Leona and Jack for the ......”

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Nov 27,2013
Minithumbup
By: 'Lea'
Nov 27,2013
0 people found
this helpful
I have been dealing with Leona and Jack for the past 3 years for our company lets. They have an complete understanding of our needs and never bother me with properties that are unsuitable for my purposes. They are professional, quick to respond, honest and forthright. ...
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Tenant Fees

Holding Deposit (per tenancy)

Equivalent to One Weeks' Rent

Last updated on 03/06/2019, 1:47 PM by Stephen Banks MARLA - Lettings Manager

Security Deposit (per tenancy. Rent under £50,000 per year)

Equivalent to Five Weeks' Rent

Last updated on 03/06/2019, 1:48 PM by Stephen Banks MARLA - Lettings Manager

Security Deposit

Equivalent to Six Weeks' Rent (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:49 PM by Stephen Banks MARLA - Lettings Manager

Referencing
£120 (inc. VAT), Pay Upfront

Referencing and Contracts (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:50 PM by Stephen Banks MARLA - Lettings Manager

Pending

Check-In Schedule of Condition - (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:50 PM by Stephen Banks MARLA - Lettings Manager

Default Rent Payment
3% (inc. VAT), Pay Upfront

Above base rate of the Bank of England - (Once rent is 14 days overdue)

Last updated on 03/06/2019, 1:51 PM by Stephen Banks MARLA - Lettings Manager

Pending
£42 (inc. VAT), Pay Upfront

Landlord Reference for next tenancy - (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:52 PM by Stephen Banks MARLA - Lettings Manager

Variation Of Contract((Tenant’s Request)
£50 (inc. VAT), Pay Upfront

Amendments or Changes to the tenancy requested by the tenant. (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:53 PM by Stephen Banks MARLA - Lettings Manager

Lost or replacement key

Lost/Replacement Keys or Security Devices - Cost of Replacement + £30 administration fee

Last updated on 03/06/2019, 1:53 PM by Stephen Banks MARLA - Lettings Manager

Early Termination(Tenant’s Request)

Early Termination of Tenancy - If, for any reason, you request your landlord to agree to ending the tenancy earlier than the end date set out in the tenancy agreement (or in line with any break clause included in the tenancy agreement) then he/she does not have to agree to this. However, should your landlord agree, then he/she can ask you to reimburse him/her for any financial loss he/she might suffer as a result. This may include………….. Equivalent of letting fee already paid to the agent by the landlord from the date you wish to end your tenancy until the date the tenancy ends contractually (variable) as well as the New Tenancy Set Up Fee of £360 inclusive of VAT.

Last updated on 03/06/2019, 1:54 PM by Stephen Banks MARLA - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:29 PM 09/05/2018 by Matteo Donna

Awards won by Oliver Jaques, London E3 2UB



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Oliver Jaques

Branch - Bow, London, E3

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