Bow, London, E3
4.9/5, 161 reviews
96% recommended
100% sales valuation accuracy
100% sales fee satisfaction
Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and ... show more Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and North East London over the next few years and to bring our professional and enthusiastic approach to the selling, letting and managing of many more 1000's of properties.
London Estate Agent with offices in Surray Quays

Latest Reviews

View all Reviews 161
5th Apr 2024
reviewed by 'Liz'
“I've been using OJ for 20 years and the service has always been excellent. On this occasion, Ben has been a ......”
23rd Feb 2024
reviewed by 'Tim R'
“Ben (Property Consultant) and Rosalie (Sales Progressor) made what was a very very quick turnround (at our request) incredibly smooth. ......”
5th Dec 2023
reviewed by 'Elsa'
“I could not recommend Oliver Jaques more. Me and my partner had to deal with some administrative difficulties and Ben ......”
12th Nov 2023
reviewed by 'Rosie'
“Rosalie was incredibly efficient in helping push my move through in very tricky circumstances- without her I think there would ......”
8th Nov 2023
reviewed by 'BE'
“My first property buying experience and from the initial viewing with Ben and initial conversations with Michael, all the way ......”
7th Nov 2023
reviewed by 'Holly'
“An absolutely faultless service. I couldn't have asked for better, kinder and more professional people to help me through what ......”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 17:00
  • Sunday: Closed
Address

Oliver Jaques
The Bow QuarterFairfield Road
Bow,London
Greater London
E3 2UB
0208 980 0999

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £285,000 £850,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 69 6 32 0 39 1 4 0
Areas covered
  • E3
  • Bow, Bethnal Green, Isle of Dogs, Stratford
  • E2
  • Wapping, Hackney
  • E14
  • Victoria Park, Shoreditch
  • E15
  • E1W
  • E5
  • E9
  • E1
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA UKALA TPOS Sales TPOS Lettings DPS
Rankings
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Latest Properties
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Oliver Jaques Image 1
Bow, E3
Surrey Quays, SE16

“Flat sale made easy...”

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Mar 07,2021
Minithumbup
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Michael
By: 'Happy seller'
Mar 07,2021
0 people found
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OJ handled the sale of my flat. The photos and video were done quickly, I achieved a couple of offers quickly including one at the asking price. Michael kept me informed throughout the process - no hitches....
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By: Stephen Banks
Mar 18, 2021
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Thank you for taking the time to leave this review. We are delighted that you were happy with the service you received and look forward to dealing with you again in the future ...

“Very happy with Oliver Jaques. Serkan & Tanem......”

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Feb 22,2021
Minithumbup
By: 'Alice'
Feb 22,2021
0 people found
this helpful
Very happy with Oliver Jaques. Serkan & Tanem are very courteous and professional, with speedy and helpful responses. We safely arranged in-person viewings (everyone wore masks) and Serkan also provided useful follow-ups with the landlord. We were able to secure the flat we wanted without any ...
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“A fantastic experience- I have nothing but gr......”

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Feb 19,2021
Minithumbup
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Michael
By: 'Hannah'
Feb 19,2021
0 people found
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A fantastic experience- I have nothing but great things to say about OJ! I bought my property in 2012 through them and lived in it for many years before deciding to move and let it through OJ. I used their services to find me two different ...
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“Excellent Service...”

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Jan 11,2021
Minithumbup
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Michael
By: 'Maria Jose'
Jan 11,2021
0 people found
this helpful
I just bought my first property and I always had my ideal place on-mind. Michael Jones understood what I was looking for and he always showed what I needed instead of proposing viewings that would not fit my requirements. With Michael J and Michael P, ...
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By: Stephen Banks
Feb 10, 2021
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Thank you for taking the time to leave this review Maria Jose. We are delighted that you were happy with the service you received and look forward to dealing with you again in the future. ...

“Mike made a stressful move easier!...”

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Dec 01,2020
Minithumbup
By: 'Amelie'
Dec 01,2020
0 people found
this helpful
This was a stressful move for me and it was great to be able to rely on Mike. Mike was extremely helpful in helping me put in the offer, he was responsive and answered all my questions. He’s also been really helping me sort ...
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By: Stephen Banks
Feb 10, 2021
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Thank you for taking the time to leave this review Amelie. We are delighted that you were happy with the service you received and look forward to dealing with you again in the future. ...

“I first met Michael Jones when I was looking ......”

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Oct 16,2020
Minithumbup
By: 'Clive'
Oct 16,2020
0 people found
this helpful
I first met Michael Jones when I was looking for a flat in Bow Quarter. That flat turned out to be unsuitable for my requirements but I was so impressed with Bow Quarter and Michael’s helpfulness that I told him that I would be ...
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By: Stephen Banks
Feb 10, 2021
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Thank you for taking the time to leave this review Clive. We are delighted that you were happy with the service you received and look forward to dealing with you again in the future. ...

“Excellent, prompt service. Made the renting p......”

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Oct 08,2020
Minithumbup
By: 'Georgia'
Oct 08,2020
0 people found
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Excellent, prompt service. Made the renting process quick and easy. Would recommend Oliver Jacques, in particular Michael Jones, to other renters....
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By: Stephen Banks
Feb 10, 2021
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Thank you for taking the time to leave this review Georgia. We are delighted that you were happy with the service you received and look forward to dealing with you again in the future. ...

“Was friendly and professional. Great agent an......”

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Oct 08,2020
Minithumbup
By: 'Aaron'
Oct 08,2020
0 people found
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Was friendly and professional. Great agent and would highly recommend. Helped us get a great 2 bedroom apartment with very little hassle....
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By: Stephen Banks
Feb 10, 2021
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Thank you for taking the time to leave this review Aaron. We are delighted that you were happy with the service you received and look forward to dealing with you again in the future. ...

“Michael was very friendly and helpful. He sho......”

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Oct 07,2020
Minithumbup
By: 'Viviane'
Oct 07,2020
0 people found
this helpful
Michael was very friendly and helpful. He showed me a few flats and honestly pointed out the pros and cons of each property to help me decide (not often you meet an agent who makes you feel they are on your side). Mike was very ...
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By: Stephen Banks
Feb 10, 2021
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Thank you for taking the time to leave this review Viviane. We are delighted that you were happy with the service you received and look forward to dealing with you again in the future. ...

“House Sale...”

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Sep 28,2020
Minithumbup
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Michael
By: 'Leo'
Sep 28,2020
0 people found
this helpful
This is the second house we have sold using Oliver Jaques and we would wholeheartedly recommend them. Largely led by Michael Petheridge (with help along the way from Tony J & Michael J), they supported us through evicting our tenants (offering advice where possible), advised on ...
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By: Stephen Banks
Feb 10, 2021
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Thank you for taking the time to leave this review Leo. We are delighted that you were happy with the service you received and look forward to dealing with you again in the future. ...

“We bought a property with the help of Michael......”

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Aug 27,2020
Minithumbup
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Michael
By: 'Lawrence'
Aug 27,2020
0 people found
this helpful
We bought a property with the help of Michael from Oliver Jaques. The service we received was friendly, helpful and patient. We were first-time buyers with a broad understanding of the process but we were helped through the finer points with friendly help and advice. ...
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“By far the best agent I’ve ever met. He’s und......”

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Aug 04,2020
Minithumbup
By: 'Oscar'
Aug 04,2020
0 people found
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By far the best agent I’ve ever met. He’s understanding, easy to talk to and honest. Literally couldn’t praise him more. We owe you big time Michael! Thanks for everything....
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“Extremely helpful - made moving painless!...”

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Jul 29,2020
Minithumbup
By: 'Jennifer'
Jul 29,2020
0 people found
this helpful
Michael was extremely helpful when I had a flat fall through and needed to quickly find a one bed. He helped me find a flat in Bow Quarter quickly (and calmed me down when I was panicking!). He kept me updated as he was in ...
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“Thanks Michael!...”

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Jul 18,2020
Minithumbup
By: 'Paolo'
Jul 18,2020
0 people found
this helpful
Michael helped us find our new place next door in Bow Quarter. We were in touch with him over the 6-week period that took as from the first viewing to moving in. He was always professional, polite, perfectly well dressed, responsive to email queries and ...
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“Moving with Michael Jones at Oliver Jaques wa......”

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Jul 17,2020
Minithumbup
By: 'Thom'
Jul 17,2020
0 people found
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Moving with Michael Jones at Oliver Jaques was a really smooth and pleasant experience. He was always ready to answer any questions ahead of the move, and sorted any issues we had quickly and to a high standard. I would definitely recommend moving with Oliver ...
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“Had an excellent experience with Oliver Jaque......”

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Jul 17,2020
Minithumbup
By: 'Anna'
Jul 17,2020
0 people found
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Had an excellent experience with Oliver Jaques throughout my moving process. I’d like to especially thank Michael who was attentive from start to finish, was always happy to answer any added questions and was great at ensuring we were listened too. Would recommend to ...
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“Friendly and hardworking estate agents!...”

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Jul 15,2020
Minithumbup
By: 'Nadine'
Jul 15,2020
0 people found
this helpful
We had the difficulty of selling our Bow Quarter property during Lockdown but Michael and the team were great at keeping everything on track. They chased all parties regularly and were always on hand to answer any questions. Highly recommend!...
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“Bad management...”

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Jun 04,2020
Minithumbdown
By: 'Mario'
Jun 04,2020
0 people found
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That quarter is very nice but unfortunately the people I've been dealing with are not professional at all, after they told me that the landlady doesn't want to change some broken stuff in the flat then at the end of the tenancy they charge me ...
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“Never working for the tenant...”

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May 06,2020
Minithumbdown
By: 'Rob'
May 06,2020
1 people found
this helpful
They simply are never helpful. Upon moving in, they gave us no guidance as to how the building works to help facilitate securing a lift or other instructions. Taking very high fees to add a second tenant to a one bedroom flat lease, that I ...
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“A great estate agent, so helpful!...”

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Mar 05,2020
Minithumbup
By: 'Helle'
Mar 05,2020
0 people found
this helpful
Mike was brilliant - he showed me around the Bow Quarter which I instantly fell in love with. He answered all my questions with extensive knowledge about the place including rental and sales. We're now moving in soon & I couldn't be happier! Thanks...
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“Michael was very helpful throughout the proce......”

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Mar 03,2020
Minithumbup
By: 'Raul'
Mar 03,2020
0 people found
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Michael was very helpful throughout the process, despite some initial inconvenience, he managed to find a solution that worked for both parts....
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“Outstanding service - Michael - and Tony in h......”

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Feb 26,2020
Minithumbup
By: 'Rory'
Feb 26,2020
0 people found
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Outstanding service - Michael - and Tony in his absence - were continually supportive throughout our house move, always keeping us up-to-date with events and providing the assistance when we needed to get things done. They were both able to respond to our rather eventful ...
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“Very helpful, quick responses and professiona......”

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Nov 12,2019
Minithumbup
By: 'DIMITRA'
Nov 12,2019
0 people found
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Very helpful, quick responses and professional. The property was clean, ready for us and everything was communicated sufficiently in order for us to move in....
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“Great responsive helpful agents. I was please......”

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Aug 10,2019
Minithumbup
By: 'aislinn'
Aug 10,2019
0 people found
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Great responsive helpful agents. I was pleased with the service and the information provided. Thanks a lot to Matteo for his help...
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“Great service from the team at Oliver Jaques.......”

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Jul 25,2019
Minithumbup
By: 'karen'
Jul 25,2019
0 people found
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Great service from the team at Oliver Jaques. They sold my flat for a great price and made the whole process run very smoothly. Couldn't have been happier with the service. Thanks OJ's!...
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“Michael and Paul are fantastic to work with a......”

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Jul 18,2019
Minithumbup
By: 'Nicki'
Jul 18,2019
0 people found
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Michael and Paul are fantastic to work with and have done an amazing job selling my property this week. Highly recommend anyone wanting to sell their property to use this company. Great customer care letting me know viewing times, marketed my property to a high ...
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“Excellent and professional...”

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Mar 05,2019
Minithumbup
By: 'James'
Mar 05,2019
0 people found
this helpful
The service from Oliver Jacques and Matteo Donna was absolutely fantastic. From the moment I met Matteo nothing was too much hassle, he never pressured me, and provided expert objective guidance to me. He really took the time to understand what was important for me ...
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Comment on agent fees
Reasonable fees
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By: Stephen Banks
Apr 03, 2019
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Many thanks for your review James! Here at Oliver Jaques we continually strive to provide an exemplary service to our clients, so are particularly delighted to have received this review from you about Matteo. We sincerely hope you enjoy living at your new property and look forward to one day working with you again. ...

“Great experience...”

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Jan 11,2019
Minithumbup
By: 'Paul'
Jan 11,2019
0 people found
this helpful
We are very pleased and happy with the service of both agents, they were very helpful at all times on our first renting experience. Absolutely good work from both of them....
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Comment on agent fees
Good
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“A very friendly, professional and capable team...”

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Dec 20,2018
Minithumbup
By: 'Park'
Dec 20,2018
0 people found
this helpful
We recently sold our flat and we're ver impressed and pleased with the service received from Matteo and Sharon. The sale was processed very quickly and smoothly and we were kept informed all the time by the team If ever we were looking to purchase ...
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Comment on agent fees
Very good and by far the best value for money
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“Wonderful customer service! Very friendly & approachable staff...”

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Nov 22,2018
Minithumbup
By: 'Annie'
Nov 22,2018
0 people found
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Communication was brilliant and well above average in terms on email responses and phone calls and have always received a same day response with any queries I might have had. Matteo & Alex are both super friendly and approachable making me feel very comfortable and welcomed....
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Staff picture Michael
(157)
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Staff picture Gina
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picture is hidden Rosalie
Staff picture Erika
(20)
Staff picture Ben
Staff picture Josh

Tenant Fees

Holding Deposit (per tenancy)

Equivalent to One Weeks' Rent

Last updated on 03/06/2019, 1:47 PM by Stephen Banks MARLA - Lettings Manager

Security Deposit (per tenancy. Rent under £50,000 per year)

Equivalent to Five Weeks' Rent

Last updated on 03/06/2019, 1:48 PM by Stephen Banks MARLA - Lettings Manager

Security Deposit

Equivalent to Six Weeks' Rent (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:49 PM by Stephen Banks MARLA - Lettings Manager

Referencing
£120 (inc. VAT), Pay Upfront

Referencing and Contracts (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:50 PM by Stephen Banks MARLA - Lettings Manager

Pending

Check-In Schedule of Condition - (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:50 PM by Stephen Banks MARLA - Lettings Manager

Default Rent Payment
3% (inc. VAT), Pay Upfront

Above base rate of the Bank of England - (Once rent is 14 days overdue)

Last updated on 03/06/2019, 1:51 PM by Stephen Banks MARLA - Lettings Manager

Pending
£42 (inc. VAT), Pay Upfront

Landlord Reference for next tenancy - (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:52 PM by Stephen Banks MARLA - Lettings Manager

Variation Of Contract((Tenant’s Request)
£50 (inc. VAT), Pay Upfront

Amendments or Changes to the tenancy requested by the tenant. (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:53 PM by Stephen Banks MARLA - Lettings Manager

Lost or replacement key

Lost/Replacement Keys or Security Devices - Cost of Replacement + £30 administration fee

Last updated on 03/06/2019, 1:53 PM by Stephen Banks MARLA - Lettings Manager

Early Termination(Tenant’s Request)

Early Termination of Tenancy - If, for any reason, you request your landlord to agree to ending the tenancy earlier than the end date set out in the tenancy agreement (or in line with any break clause included in the tenancy agreement) then he/she does not have to agree to this. However, should your landlord agree, then he/she can ask you to reimburse him/her for any financial loss he/she might suffer as a result. This may include………….. Equivalent of letting fee already paid to the agent by the landlord from the date you wish to end your tenancy until the date the tenancy ends contractually (variable) as well as the New Tenancy Set Up Fee of £360 inclusive of VAT.

Last updated on 03/06/2019, 1:54 PM by Stephen Banks MARLA - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:29 PM 09/05/2018 by Matteo Donna

Awards won by Oliver Jaques, London E3 2UB



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Oliver Jaques

Branch - Bow, London, E3

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