Bow, London, E3
4.9/5, 161 reviews
96% recommended
100% sales valuation accuracy
100% sales fee satisfaction
Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and ... show more Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and North East London over the next few years and to bring our professional and enthusiastic approach to the selling, letting and managing of many more 1000's of properties.
London Estate Agent with offices in Surray Quays

Latest Reviews

View all Reviews 161
5th Apr 2024
reviewed by 'Liz'
“I've been using OJ for 20 years and the service has always been excellent. On this occasion, Ben has been a ......”
23rd Feb 2024
reviewed by 'Tim R'
“Ben (Property Consultant) and Rosalie (Sales Progressor) made what was a very very quick turnround (at our request) incredibly smooth. ......”
5th Dec 2023
reviewed by 'Elsa'
“I could not recommend Oliver Jaques more. Me and my partner had to deal with some administrative difficulties and Ben ......”
12th Nov 2023
reviewed by 'Rosie'
“Rosalie was incredibly efficient in helping push my move through in very tricky circumstances- without her I think there would ......”
8th Nov 2023
reviewed by 'BE'
“My first property buying experience and from the initial viewing with Ben and initial conversations with Michael, all the way ......”
7th Nov 2023
reviewed by 'Holly'
“An absolutely faultless service. I couldn't have asked for better, kinder and more professional people to help me through what ......”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 17:00
  • Sunday: Closed
Address

Oliver Jaques
The Bow QuarterFairfield Road
Bow,London
Greater London
E3 2UB
0208 980 0999

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £285,000 £850,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 69 6 32 0 39 1 4 0
Areas covered
  • E3
  • Bow, Bethnal Green, Isle of Dogs, Stratford
  • E2
  • Wapping, Hackney
  • E14
  • Victoria Park, Shoreditch
  • E15
  • E1W
  • E5
  • E9
  • E1
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA UKALA TPOS Sales TPOS Lettings DPS
Rankings
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Bow, E3
Surrey Quays, SE16

“We made the Stamp Duty Holiday!...”

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Jul 06,2021
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Michael
By: 'DanG'
Jul 06,2021
0 people found
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We made the Stamp Duty Holiday! Michael Petherbridge played a significant role in driving through a slow and tricky sale to ensure we made the stamp duty holiday closure window. He persistently chased all parties and kept the pressure on until the job was done. ...
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“I cannot recommend Oliver Jaques more highly!......”

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Jul 04,2021
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Michael
By: 'Freya'
Jul 04,2021
0 people found
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I cannot recommend Oliver Jaques more highly! From the moment we reached out to book a viewing through to picking up the keys to our new home, the service has been impeccable. We were working to an exceptionally tight timescale, needing to complete in 8 weeks ...
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“Our flat in Bow went under offer within 2 wee......”

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Jun 18,2021
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By: 'Michael'
Jun 18,2021
0 people found
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Our flat in Bow went under offer within 2 weeks of it going on the market. Tanem and Serkan were very helpful and efficient in all their dealings with the sale and Michael kept us informed of the progress. Would thoroughly recommend them and wouldn’t ...
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“Tanem is probably the easiest-to-deal-with es......”

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May 20,2021
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By: 'AP'
May 20,2021
0 people found
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Tanem is probably the easiest-to-deal-with estate agent I've ever met! He's charming, helpful and thorough. He's also non-pushy and extremely professional. Highly recommend!...
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“Serkan was able to help me get set up with a ......”

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May 17,2021
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By: 'Lucas'
May 17,2021
0 people found
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Serkan was able to help me get set up with a flat in a friendly and effecient manor. I had many annoying questions moving in from another country and he handled them in stride....
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“Excellent service from a genuine Individual......”

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May 05,2021
Minithumbup
By: 'Bow Quarter ex Park East resident'
May 05,2021
0 people found
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Excellent service from a genuine Individual. I met Serkan Up whilst searching for a bigger flat here at Bow Quarter, East London. It was a pleasure to deal finally with such a passionate and skilled letting agent that clearly knows his industry. Serkan certainly boasts ...
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“Tanem on Rock...”

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Apr 30,2021
Minithumbup
By: 'KW'
Apr 30,2021
0 people found
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Tanem was very helpful in searching my property! Very professional, supportive and flexible, made the whole process so much more enjoyable and stress free! Highly Recommended!...
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“Serkan is fantastic...”

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Apr 30,2021
Minithumbup
By: 'Fermin'
Apr 30,2021
0 people found
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Great experience. Serkan is kind, friendly and efficient. The process has very smooth and he has answered all our questions promptly....
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“Serkan has been great throughout the process ......”

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Apr 26,2021
Minithumbup
By: 'FMCG'
Apr 26,2021
0 people found
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Serkan has been great throughout the process of me needing to move into my new property. Always on hand to answer any queries I've had and was super helpful with communication between myself and my new landlord regarding my offer and specifics I needed prior ...
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“Super responsive team, very professional and ......”

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Apr 26,2021
Minithumbup
By: 'Lauren'
Apr 26,2021
0 people found
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Super responsive team, very professional and helpful in every way! Would highly recommend to anyone looking for a new flat in East London....
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“What a legend!...”

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Apr 26,2021
Minithumbup
By: 'Alexa'
Apr 26,2021
0 people found
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Serkan has been incredible in facilitating our move to the Bow Quarter. He arranged viewing with his colleague on his day away from the office- he really went above and beyond. I can’t thank him enough for the prompt replies and facilitating the move, ...
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“Serkan and Tanem have been extremely helpful ......”

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Apr 23,2021
Minithumbup
By: 'Sam'
Apr 23,2021
0 people found
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Serkan and Tanem have been extremely helpful during our purchase. They are very upfront meaning it easy to make decisions and are always contactable, which means everything is dealt with swiftly....
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“Tanem and Serkan are a fantastic team . Nothi......”

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Apr 23,2021
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By: 'NB'
Apr 23,2021
0 people found
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Tanem and Serkan are a fantastic team . Nothing seems to be too much trouble and they went the extra mile to make sure that as a prospective buyer I was able to view a number of appropriate properties . They listen carefully and made every effort ...
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“Brilliant experience!...”

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Apr 23,2021
Minithumbup
By: 'RB'
Apr 23,2021
0 people found
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As property buyers, we had a brilliant experience with Serkan and Tanem - super positive about everything, professional and receptive. Highly recommend!...
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“Really great service....”

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Apr 23,2021
Minithumbup
By: 'Christine'
Apr 23,2021
0 people found
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Really great service, valuation was exactly right and sold my property in a couple of weeks. Viewings were made as easy and safe as possible and the help and advice given has been excellent....
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“Serkan has been great in helping us to get ou......”

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Apr 23,2021
Minithumbup
By: 'Jess'
Apr 23,2021
0 people found
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Serkan has been great in helping us to get our ideal BQ flat. We've been kept up to date throughout the whole process and would 10/10 recommend Oliver Jacques to friends and family in the area....
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“I've found working with Tanem at Oliver Jaque......”

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Apr 22,2021
Minithumbdown
By: 'Sheila'
Apr 22,2021
0 people found
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I've found working with Tanem at Oliver Jaques to be a great experience. He conducted a really friendly, personable and informative afternoon of viewings, bringing more potential properties to my attention and helping me weigh up my decision. He's been very forthcoming with all my ...
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“Sercan and Tanem helped us find our first pro......”

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Apr 22,2021
Minithumbup
By: 'Caitlin'
Apr 22,2021
0 people found
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Sercan and Tanem helped us find our first property, and have been great throughout. Very helpful, honest, organised and quick to respond to any queries. We would definitely recommend Sercan, Tanem and Oliver Jaques when it comes to purchasing a property....
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“I recommend Serkan at Oliver Jaques!...”

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Apr 22,2021
Minithumbup
By: 'Kirsty'
Apr 22,2021
0 people found
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Serkan at Oliver Jaques was a pleasure to deal with. Extremely responsive and diligent. He clearly listened to our property needs and spent time organising viewings, sending me video viewings and organising back to back viewings within the same location to enable the best use ...
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“Serkan is great - really friendly, profession......”

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Apr 22,2021
Minithumbup
By: 'Ella'
Apr 22,2021
0 people found
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Serkan is great - really friendly, professional and has gone out his way to help me get things sorted for when I move....
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“I needed totally refurbish my flat since the ......”

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Apr 13,2021
Minithumbup
By: 'Lee'
Apr 13,2021
0 people found
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I needed totally refurbish my flat since the last tenants left so spent quite a bit of time at Bow Quarter where Serkan is based during which time I got to build a good relationship with him. He was utterly professional throughout and was always ...
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“After what should have been an easy no chain ......”

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Apr 09,2021
Minithumbup
By: 'Patrice'
Apr 09,2021
1 people found
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After what should have been an easy no chain sale, every hitch and setback imaginable encountered on both sides of the transaction legal issues financial probate Oliver Jaques kept the deal together, despite the odds, against the headwinds of Brexit and the pandemic...
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“Throughout the process of selling my flat, Mi......”

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Apr 06,2021
Minithumbup
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Michael
By: 'Catherine'
Apr 06,2021
0 people found
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Throughout the process of selling my flat, Michael was efficient, informative and supportive. I valued his opinion and trusted his advice. I was particularly impressed by the fact that he kept me up to date every step of the way. He made the experience stress-free ...
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“Excellent experience buying through OJ!...”

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Apr 06,2021
Minithumbup
By: 'Dalia'
Apr 06,2021
0 people found
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I bought my flat through Oliver Jaques. It was a great experience! Really hands on and always happy to update me and get involved when necessary.I never felt a burden when I wanted to do multiple viewings or ask a lot of questions and ...
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“Very quick and easy process from start to fin......”

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Mar 26,2021
Minithumbup
By: 'Josie'
Mar 26,2021
0 people found
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Very quick and easy process from start to finish, Serkan was so helpful! Very good service I would highly recommend....
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“Finding a rental property in London can be a ......”

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Mar 24,2021
Minithumbup
By: 'R'
Mar 24,2021
0 people found
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Finding a rental property in London can be a stressful task. That said, Serkan Up from Oliver Jacques ensured that the whole process for us was easy, enjoyable and efficient. He took a great deal of time and attention to understand our property requirements, our ...
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“Brilliant customer service. Always helpful. M......”

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Mar 24,2021
Minithumbup
By: 'Sophie Blacklaws'
Mar 24,2021
0 people found
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Brilliant customer service. Always helpful. Made the moving in process very easy and relaxed. Can always message at anytime and get a problem resolved quickly....
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“Great experience with O-J...”

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Mar 23,2021
Minithumbup
By: 'Catt'
Mar 23,2021
0 people found
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We had a good experience that was professional, to the point, and clear from start to end. Communication is great with Serkan and he’s always been very helpful....
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“Serkan has been amazing, and so helpful since......”

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Mar 22,2021
Minithumbup
By: 'Galem'
Mar 22,2021
0 people found
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Serkan has been amazing, and so helpful since day one. He's great at following up on any questions, and guiding through the entire process. Super professional and polite, and just lovely to deal with. It's been a pleasure to have his help in this process ...
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“Serkan had been very responsive when I had qu......”

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Mar 13,2021
Minithumbup
By: 'Marie'
Mar 13,2021
0 people found
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Serkan had been very responsive when I had questions, and was also helpful later on, such that I could move in smoothly....
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By: Stephen Banks
Mar 18, 2021
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Thank you for taking the time to leave this review Marie. We are delighted that you were happy with the service you received and look forward to dealing with you again in the future ...
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Tenant Fees

Holding Deposit (per tenancy)

Equivalent to One Weeks' Rent

Last updated on 03/06/2019, 1:47 PM by Stephen Banks MARLA - Lettings Manager

Security Deposit (per tenancy. Rent under £50,000 per year)

Equivalent to Five Weeks' Rent

Last updated on 03/06/2019, 1:48 PM by Stephen Banks MARLA - Lettings Manager

Security Deposit

Equivalent to Six Weeks' Rent (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:49 PM by Stephen Banks MARLA - Lettings Manager

Referencing
£120 (inc. VAT), Pay Upfront

Referencing and Contracts (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:50 PM by Stephen Banks MARLA - Lettings Manager

Pending

Check-In Schedule of Condition - (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:50 PM by Stephen Banks MARLA - Lettings Manager

Default Rent Payment
3% (inc. VAT), Pay Upfront

Above base rate of the Bank of England - (Once rent is 14 days overdue)

Last updated on 03/06/2019, 1:51 PM by Stephen Banks MARLA - Lettings Manager

Pending
£42 (inc. VAT), Pay Upfront

Landlord Reference for next tenancy - (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:52 PM by Stephen Banks MARLA - Lettings Manager

Variation Of Contract((Tenant’s Request)
£50 (inc. VAT), Pay Upfront

Amendments or Changes to the tenancy requested by the tenant. (Non Housing Act Tenancies and AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 1:53 PM by Stephen Banks MARLA - Lettings Manager

Lost or replacement key

Lost/Replacement Keys or Security Devices - Cost of Replacement + £30 administration fee

Last updated on 03/06/2019, 1:53 PM by Stephen Banks MARLA - Lettings Manager

Early Termination(Tenant’s Request)

Early Termination of Tenancy - If, for any reason, you request your landlord to agree to ending the tenancy earlier than the end date set out in the tenancy agreement (or in line with any break clause included in the tenancy agreement) then he/she does not have to agree to this. However, should your landlord agree, then he/she can ask you to reimburse him/her for any financial loss he/she might suffer as a result. This may include………….. Equivalent of letting fee already paid to the agent by the landlord from the date you wish to end your tenancy until the date the tenancy ends contractually (variable) as well as the New Tenancy Set Up Fee of £360 inclusive of VAT.

Last updated on 03/06/2019, 1:54 PM by Stephen Banks MARLA - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:29 PM 09/05/2018 by Matteo Donna

Awards won by Oliver Jaques, London E3 2UB



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Oliver Jaques

Branch - Bow, London, E3

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