Worcester Lettings & Estate Agents, Worcester, WR1
4.9/5, 293 reviews
98% recommended
80% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003. We are a specialist multi-award* winning lettings company offering personal, professional and friendly service. Our team understands that letting out a property can seem daunting. ... show more Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003.

We are a specialist multi-award* winning lettings company offering personal, professional and friendly service. Our team understands that letting out a property can seem daunting. Also that the decision to move home can often involve big life events such as a job relocation or family or relationship issues. Our aim is to make the process as simple and as hassle-free as possible for everyone, so if you are thinking of letting out your property or are a prospective tenant looking for a rental home, please get in touch and we will be happy to help.

We currently cover the following areas: Worcester City Centre, Barbourne, Northwick, Claines, Blackpole, Warndon Villages, St Peters, Norton, St Johns, Lower Wick, Droitwich and Malvern.

Northwood Worcester is a member of Safe Agent and use the Safe Agent Client Money Protection scheme for clients and customers and the redress mechanism provided by The Property Ombudsman. Further details available upon request.

* Winner of the allAgents Gold Award for Best Letting Agent in WR1 for 8 years in a row from 2014. A huge Thank you to all our customers and clients who have provided feedback via allAgents.
Northwood - Visit Our Website

Opening Hours
Address

Northwood
41-43 Barbourne Road
Worcester
Worcestershire
WR1 1SA
01905 330530

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 99% £242,000 £242,000
Lettings 96% 97% £345 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 1 209 5 0 0 0 0 5 1
Areas covered
  • WR4
  • WR1
  • WR5
  • WR2
  • WR9
  • WR3
  • WR14
  • WR4
  • WR5
  • WR9
  • WR14
  • WR6
  • WR7
  • WR11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
TDS SAGEagent
Latest Properties
Images & Videos

“Professional Letting Agents - Top Class - we ......”

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Aug 28,2019
Minithumbup
By: 'Adrian'
Aug 28,2019
1 people found
this helpful
Professional Letting Agents - Top Class - we have used Northwood for around 5 years now having previously used another company and have no complaints. Any queries are dealt with quickly and efficiently and we feel comfortable our property is in good hands....
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By: Jon Edwards
Oct 08, 2019
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Hi Adrian, Many thanks for taking the time to post a review of your dealings with Northwood and for your kind comments which are very much appreciated. It is a pleasure to be involved with your property and I am grateful for the enjoyable discussions that we have had along the way. Thank you. With best wishes from the whole team. Jon ...

“Consistently Good ServiceI have used Northw......”

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Aug 27,2019
Minithumbup
By: 'Hannah'
Aug 27,2019
2 people found
this helpful
Consistently Good Service I have used Northwoods as my letting agents for almost five years and have found them to be approachable, fair and helpful during this time. They are considerate about my working patterns and communication preferences, and always follow up on any query ...
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By: Jon
Oct 08, 2019
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Hi Hannah, thank you so much for your kind comments and for taking the time to post feedback on allAgents. Our aim when we first set up in 2003 was to give professional, helpful and friendly service and it is great that you have been happy with your choice to put your property with us. Thank you from all of us. Jon ...

“We rented with Northwood for just over 18 mon......”

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Aug 27,2019
Minithumbup
By: 'Luke'
Aug 27,2019
1 people found
this helpful
We rented with Northwood for just over 18 months and the level of service provided was superb. From the first viewing and up until our recent exit Northwood ( Jonathan,Rob & Harriet were our main points of contact) were extremely helpful, courteous and proactive. We had two ...
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By: Jon Edwards
Oct 08, 2019
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Hi Luke, I remember well showing you around the apartment and running through how many bits and pieces were included in the letting. Thank you for looking after them all so well throughout the tenancy and for taking the time to post a review of your experience of renting through Northwood. It is much appreciated and we wish you all the very best for the future. Jon ...

“Excellent service friendly and helpful always......”

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Aug 26,2019
Minithumbup
By: 'Stephen'
Aug 26,2019
2 people found
this helpful
Excellent service friendly and helpful always kept me informed of progress. Very efficient found tenants quickly, everything was well organised from start to finish...
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By: Jon
Sep 28, 2019
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Hello Stephen, many thanks for your kind comments and for taking the time to post a review. It has been a pleasure to find two sets of tenants for your property and many thanks for your repeat business. We look forward to helping again in the future and although you manage your property yourself, we are always here if you need some help at any point. Best wishes. Jon ...

“Very thorough and trust worthy letting agent.......”

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Aug 26,2019
Minithumbup
By: 'Russell'
Aug 26,2019
2 people found
this helpful
Very thorough and trust worthy letting agent. I've been with them for two years and just signed up again for 3 more. Very helpful with any issues and clear explanations....
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By: Jon
Oct 08, 2019
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Hi Russell, thank you for taking the time to post a review and for your kind comments. It has been a pleasure to be involved in following the buy-to-let process with you through to letting the two properties and renewing the guaranteed rent contracts for a further 3 years giving you a total of 5 years of uninterrupted rental income. The peace of mind that you have enjoyed is what out guaranteed rent contract is all about. Best wishes from all of us. Jon ...

“The service is so efficient that renting out ......”

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Aug 24,2019
Minithumbup
By: 'Jackie'
Aug 24,2019
2 people found
this helpful
The service is so efficient that renting out my property is easy - I would highly recommend - Harriet is my contact and she is professional and friendly and gets the job done...
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“Having never rented before and unsure of the ......”

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Aug 23,2019
Minithumbup
By: 'Simon'
Aug 23,2019
1 people found
this helpful
Having never rented before and unsure of the process, Northwood took me through the process step by step, excellent on going service, would highly recommend....
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“Very polite & helpful all the way through fro......”

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Aug 23,2019
Minithumbdown
By: 'Stuart'
Aug 23,2019
1 people found
this helpful
Very polite & helpful all the way through from viewing through to completion. Everything handled on time & accurately & I was kept up to date all the way through. Very friendly service & would definitely recommend, especially Rob & Sarah....
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“I have just rented a flat in Worcester through Northwood. ......”

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Aug 23,2019
Minithumbup
By: 'Jonathan'
Aug 23,2019
2 people found
this helpful
I have just rented a flat in Worcester through Northwood. They were very helpful and professional. I would definitely recommend them....
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By: Jon
Oct 08, 2019
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Hi Jonathan, thank you so much for taking the time to leave a review for us and for your kind words. When happy customers are willing to recommend us to others, it really does give the whole team a warm glow inside knowing that we are getting things right as we always strive to do. Best wishes from all of us @ Northwood. ...

“Highly recommended...”

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Aug 22,2019
Minithumbup
By: 'James'
Aug 22,2019
3 people found
this helpful
I have been very happy with the service provided by the team at Northwood since moving my properties from another agent. Pricing is fair and transparent and communication is excellent which is very important for me as I live abroad....
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By: Jon
Sep 28, 2019
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Hi James, thank you so much for taking the time to post some feedback and for your kind comments. Not all letting companies are the same and it is great that you are pleased you made the switch to Northwood. Many thanks. Best wishes from the whole team. Jon ...

“Always friendly and helpful. Always quick to ......”

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Aug 22,2019
Minithumbup
By: 'Paul'
Aug 22,2019
1 people found
this helpful
Always friendly and helpful. Always quick to help if their is a problem with the property which happens rarely. Always friendly to deal with on the phone or in person....
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“Really lovely and professional staff. They we......”

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Aug 22,2019
Minithumbup
By: 'Divya'
Aug 22,2019
1 people found
this helpful
Really lovely and professional staff. They were very helpful to us with finding our first house with all the viewings. Kept us informed at all times during the whole process. Since moving in any issues with the house have been dealt with promptly and very ...
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“Very professional team, quick and helpful. Re......”

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Aug 22,2019
Minithumbup
By: 'Lennon'
Aug 22,2019
1 people found
this helpful
Very professional team, quick and helpful. Recommend to everyone! Extremely happy with their performance. In fact, I saved a lot after changed to Northwood....
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“Northwood Worcester...”

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Aug 22,2019
Minithumbup
By: 'Harriet'
Aug 22,2019
2 people found
this helpful
I have found that Northwood Worcester Branch have gone over and above to help me as a tenant. They answer all queries promptly and always strive to help me wherever they can. Couldn't rate them and their service more highly!...
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“Great service very professional keeping you ......”

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Aug 22,2019
Minithumbup
By: 'Andrew'
Aug 22,2019
3 people found
this helpful
Great service very professional keeping you informed at every stage both on letting and management of the property very pleased...
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“Friendly,quick experience that has sorted us ......”

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Aug 21,2019
Minithumbup
By: 'Chris'
Aug 21,2019
1 people found
this helpful
Friendly,quick experience that has sorted us out with a great property. Communication is clear and relevant when we need it and wouldn't want to use another agency now...
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“Efficient viewing and letting process. Viewin......”

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Aug 21,2019
Minithumbup
By: 'Nonso'
Aug 21,2019
1 people found
this helpful
Efficient viewing and letting process. Viewing procedure was promptly arranged and letting was agreed. Overall a smooth process. . ....
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“Excellent service and professional staff. Ma......”

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Aug 20,2019
Minithumbup
By: 'D'
Aug 20,2019
1 people found
this helpful
Excellent service and professional staff. Many thanks to Harriet, Robert, Sarah and Maria for helping the whole process from viewing the property to moving in, and keeping us informed at each stage....
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“Excellent service.We're really happy with our......”

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Aug 17,2019
Minithumbup
By: 'D'
Aug 17,2019
1 people found
this helpful
Excellent service.We're really happy with our rented house and Northwood staff.Northwood provide a service that removes some of the worries (electricity suppliers,council tax...) that make a big difference.Couldn't recommend them enough....
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“wonderful experience...”

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Aug 16,2019
Minithumbup
By: 'Sam'
Aug 16,2019
3 people found
this helpful
From the initial valuation of my property’s rental value, to the day that the house was sold (using Northwood) the service has been extremely professional. Jon and his team did a wonderful job keeping me informed as needs be, but also there would be ...
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By: Jon
Sep 17, 2019
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Hi Sam, A shamefully overdue follow up to thank you for your review and for your wonderful comments. It was a pleasure to be entrusted with looking after your property all those years ago and the years since and on a personal note, I would like to thank you for the excellent and good-humoured nature of our dealings since day one. It was a wonderful end to this particular chapter that the long-term occupier was able to buy the house that has been her home for 7 years or so. Thank you for your sup ...

“Excellent service throughout our dealings wit......”

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Aug 15,2019
Minithumbup
By: 'Michael'
Aug 15,2019
2 people found
this helpful
Excellent service throughout our dealings with Northwoods. Would strongly recommend. We’re really happy with our rented home and the staff at Northwoods helped make our move as smooth as possible....
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By: Jonathan
Aug 27, 2019
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Hi Michael, Thank you very much for taking the time to post feedback of your dealings with us and for your lovely comments which are very much appreciated. We hope you are now well and truly settled in and if you have any issues at any point, we will be happy to help. Best wishes from all of us at Northwood. Jonathan ...

“High standard of service. Thoroughly recommended!...”

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Aug 14,2019
Minithumbup
By: 'Emma'
Aug 14,2019
2 people found
this helpful
I have been dealing with Northwood Worcester for over a decade now and have more than one property on their books. I have always found them to provide an excellent service. They are expedient with their response and seem to balance the needs of tenants ...
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By: Jonathan
Aug 27, 2019
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Thank you for posting a review Emma and for your kind comments. It has been a pleasure to be involved with your properties over the last 10 years and to provide you with non-stop guaranteed rent over that time. Your pro-active approach to keeping both properties well-maintained has helped to secure and retain some excellent tenants all of which contributes to your investment return. Many thanks. Jonathan ...

“any issues usually resolved within 24 hours i......”

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Aug 14,2019
Minithumbup
By: 'emma'
Aug 14,2019
1 people found
this helpful
any issues usually resolved within 24 hours if not same day. polite friendly helpful staff. good correspondence. only thing I would say is previous tenant hadn't cleaned very well before moving out. oven and toilet dirty. marks on walls. deep clean or even lick of paint ...
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By: Jonathan
Aug 27, 2019
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Hi Emma, many thanks for posting a review for us and for your positive comments. Sometimes out-going tenants do not always leave things quite we would wish but I very much hope that you have settled in well and are enjoying your new home. If you have any issues, we will be happy to help. Best wishes from all the team. Jonathan ...

“Northwood is our agency and they have been extremely friendly ......”

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Aug 13,2019
Minithumbup
By: 'B'
Aug 13,2019
3 people found
this helpful
Northwood is our agency and they have been extremely friendly and prompt in answering our queries and have handled the whole moving in process very efficiently and were very supportive. The only thing I don't like is the quarterly inspection but most agencies seem to ...
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By: Jonathan
Aug 16, 2019
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Hello B, Thank you so much for taking the time to post feedback and for your lovely comments. Inspections are part of what we are required to do on behalf of owners to check that properties are being looked after. Once we are confident that is the case however and we have got to know new tenants better over time, we are sometimes able to reduce the frequency of such inspections. We want you to feel happy and settled living in your new home and if you would prefer a longer tenancy term at some po ...

“Friendly, helpful and personable staff who ar......”

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Aug 13,2019
Minithumbup
By: 'Anthony'
Aug 13,2019
2 people found
this helpful
Friendly, helpful and personable staff who are always available and happy to help with any issues. I would recommend Northwood Worcester to anyone seeking accommodation. Very happy with all of the staff, especially Harriet....
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By: Jonathan
Aug 16, 2019
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Hello Anthony, Many thanks for sparing the time to leave a review for us and for your positive feedback. It has been a pleasure to help facilitate your move back to Worcester and it is lovely that you have settled in so well along with the 4-wheeled lady. We will be keeping an ear out to see how long it takes your accent to revert back to Midlands vernacular! Best wishes from all of us. Jonathan ...

“Amazing! From the start Northwood staff was a......”

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Aug 13,2019
Minithumbup
By: 'Sebiha'
Aug 13,2019
1 people found
this helpful
Amazing! From the start Northwood staff was amazing. They've been professional, helpful all the time and sooo quick So glad we choose Northwood , fantastic team , absolutely no hesitation in recommending Northood ! Easy&Quick Thanks Robert,Sarah&Harriet...
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By: Jonathan
Aug 16, 2019
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Hi Sebiha, Thank you for leaving your wonderful review. The best advert for any business is a happy customer willing to recommend it to others and it gives us all a warm glow inside to know we are getting it right. We hope you continue to be very happy in the flat and if you have any problems at any time, we are here to help. Best wishes and thanks again. Jonathan ...

“I have rented with Northwood for 7 years then purchased the house with their help...”

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Jul 28,2019
Minithumbup
By: 'Tara'
Jul 28,2019
2 people found
this helpful
I have rented with Northwood for 7 years, all the staff were really friendly and helpful. If ever anything needed doing to the house they were straight on it to get it sorted, not that much needed doing as they rent decent houses. I have just ...
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By: Jonathan
Jul 30, 2019
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Hi Tara, Many thanks for your review and your lovely comments. It has been a pleasure to look after the property over the last 7 years and your help in that is very much appreciated. It is the "icing on the cake" that you have been able to buy the property that has been your home for so long and I love what you have done with the front door! Wishing you many more years of happiness there. Best wishes from all the Northwood team. ...

“Recommend them without reserve...”

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Jun 11,2019
Minithumbup
By: 'MW'
Jun 11,2019
1 people found
this helpful
I have dealt with other Agents with mixed experience. Northwood's advertisement was accurate and detailed. I have found them helpful, the staff are very positive, professional & personable making the rental of my current abode a relaxed and easy experience I could recommend them without reserve....
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“Sad to be leaving!...”

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Jun 07,2019
Minithumbdown
By: 'Helen'
Jun 07,2019
1 people found
this helpful
I have rented through Northwood for the past 2 years, at a pivotal point in my life. All staff have been polite, helpful and understanding, and have attended to any matters promptly. I have been pleasantly surprised and reassured throughout the tenancy, and will be sad ...
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Comment on agent fees
The fees are on a par with all letting agents
Was this helpful? Yes
By: Jonathan
Jun 10, 2019
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Hi Helen, It was a pleasure for us to help you find a new home when you needed one 2 years ago and especially so having previously helped some years before with a property in a different area. Thank you for taking the time to post some feedback and for your kind comments. It is a shame that you are moving on but a lovely positive outcome that it is to a larger family home and that the last 2 years has been a stepping stone in the journey. With very best wishes from all of us at Northwood. Jonath ...

“Excellent service...”

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May 29,2019
Minithumbup
By: 'James'
May 29,2019
2 people found
this helpful
We were delighted with the service we received from Northwood. As “newbies” renting our first flat it was such a relief to be dealing with such a friendly and helpful team, who were on hand to answer all our questions and to make the whole ...
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Comment on agent fees
Good
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By: Jonathan
Jun 10, 2019
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Hi James, Many thanks for taking the time to post feedback of your experience of finding a new home through us, it has been a pleasure to help. It is a great part of what we do when we feel that a property is a perfect match for a customer and I certainly felt that from the first viewing with you and Rosie. I hope you are settling in well and will be very happy there. Good luck too with the business. Best wishes from all of us here. Jon ...
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Staff picture Michael
Staff picture Anthony
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

A copy of our Complaints Handling procedure is available upon request.
Last updated at 2:33 PM 27/09/2023 by allAgents

Awards won by Northwood, Worcester WR1 1SA



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Northwood

Branch - Worcester Lettings & Estate Agents, Worcester, WR1