88% sales valuation accuracy
97% sales fee satisfaction
93% lettings valuation accuracy
94% lettings fee satisfaction
With over 40 years in property between us, we believe that no one is better qualified to help the people of Wigan and the surrounding area find that perfect property.We strive to deliver excellent customer service - read our reviews!We offer a full range of both sales and lettings ...
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With over 40 years in property between us, we believe that no one is better qualified to help the people of Wigan and the surrounding area find that perfect property.
We strive to deliver excellent customer service - read our reviews!
We offer a full range of both sales and lettings services alongside our very popular Guaranteed Rent service - ideal for busy landlords who are looking for a reliable, fixed income each and every month.
So if you are looking for local, friendly experts who are passionate about property then talk to us.
We strive to deliver excellent customer service - read our reviews!
We offer a full range of both sales and lettings services alongside our very popular Guaranteed Rent service - ideal for busy landlords who are looking for a reliable, fixed income each and every month.
So if you are looking for local, friendly experts who are passionate about property then talk to us.
Latest Reviews
28th May 2024
reviewed by 'Jeannette Cullen'
16th Nov 2023
reviewed by 'Andy Bromilow'
12th Oct 2023
reviewed by 'Mick'
30th Nov 2022
reviewed by 'Kehinde'
30th Jul 2022
reviewed by 'Jitin'
16th May 2022
reviewed by 'Stan'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 88% | 97% | £60,000 | £290,000 |
| Lettings | 93% | 94% | £300 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 40 | 0 | 65 | 3 | 16 | 2 | 14 | 0 | 2 | 0 |
Areas covered
- WN1
- WA11
- WN2
- WA12
- WN3
- WN4
- WN5
- WN6
- WN7
- WN8 0
- WA9
- WA10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Aug 20,2015
Aug 20,2015
0
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I moved I to my property at a fortify time, Christmas weekend, and had to put the move on hold from the month before, but not only were Northwood sympathetic to my situation but we're so helpful I was pleasantly surprised. Since that day they ...
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Comment on agent fees
All fees openly explained and reasonable for the work that went into sorting things out.
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Aug 20,2015
Aug 20,2015
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From start to finish the company and Michelle were polite, professional and courteous. They explained the options with no sales pressure and answered all questions clearly and in full. During the handover period, full discussions continued and all aspects involved were adddressed in full.
Tony...
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Aug 25, 2015
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Many thanks for taking the time to leave a review Tony! We are really pleased we were able to help you, and hope you continue to be satisfied with our service.
Best regards from the whole team at Northwood Wigan. ...
Aug 19,2015
Aug 19,2015
1
people found
this helpful
this helpful
I have just recommended using Northwood to a friend.
All members of staff I have dealt with have been very efficient and polite.
Any problems that need attention are dealt with by Northwood.
I believe the Northwood Team in Wigan provide a good standard of ...
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Aug 17,2015
Aug 17,2015
1
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We started our tenancy in November 2013 and have never had any problems with Northwood. Katherine and Nicola have always been helpful and on the occasion when we thought we were moving and then had to retract our notice they were really supportive and had no ...
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Nov 05, 2015
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Thankyou very much Sam, we will! ...
Aug 15,2015
Aug 15,2015
3
people found
this helpful
this helpful
I was very pleased with the service I got, I got a house viewing very quickly after I emailed, she was very friendly and told me how I could apply and what I would need, when I applied everything was done quickly as possible and ...
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Aug 17, 2015
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Thank you for the kind review Megan! I am so glad you are settling in to your new home and have been happy with the service you received from us! Best regards from everyone at Northwood Wigan. ...
Aug 15,2015
Aug 15,2015
2
people found
this helpful
this helpful
Great company. All staff were really helpful and assisted us quickly and efficiently. Hopefully we will stay in the property we are in for a long time, if not, we will defiantly use them again....
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Aug 17, 2015
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Many thanks for taking the time to leave a review Ruth! I hope are settling in and enjoying your new home. Best wishes from everyone at Northwood Wigan. ...
Aug 15,2015
Aug 15,2015
2
people found
this helpful
this helpful
Northwood in Wigan were brilliant l, we needed to move very quick and they did everything they could to ensure that this happened. We viewed the house twice and didn't feel pressured in to renting the house and was just given the time we needed ...
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Comment on agent fees
The fees for the agent are very good
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Aug 17, 2015
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Many thanks for the kind words Nicole and Stuart! I am so glad you are settling into your new home.
With best regards from everyone at Northwood Wigan. ...
Aug 14,2015
Aug 14,2015
1
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We have always found Steve and Katherine very helpful in any problems or issues we have renting our property through them and would definitely highly recommend Northwood to any prospective tenants or buyers ,first class service always provided...
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Aug 14,2015
Aug 14,2015
1
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Absolutely excellent service received. Nicola went above & beyond for us & was always willing to help & always kept us updated. Being the buyers we obviously weren't responsible for fees but we were still treated as though we where paying. Would highly recommend & should we ever move ...
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Nov 05, 2015
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Thankyou Lorraine, you certainly weren't a mither! Glad we could help and hope you're settled in your new home. ...
Aug 13,2015
Aug 13,2015
2
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Cant fault the service i have had as being a tenant of 3 years. Northwood have always been good with me and been friendly and helpful...
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Aug 12,2015
Aug 12,2015
4
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Cannot fault the service we have had over the 3 years, attention to detail is second to none.
Any issues we have had id speak to Kath and theyd be sorted within the next couple of days depending on size.
I have never dealt with anyone ...
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Aug 12,2015
Aug 12,2015
1
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I took tenancy in October 2014. I was upfront with admin fees. The took a long time and I had to chase references. They sent out an email. I was aware of some minor faults with the residence (tenancy). It's been bad ever since. I was ...
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What agent could do to change your mind?
High compared to other estate agents.Attached Filesnbsp;
Comment on agent fees
High compared to other estate agents.
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Aug 12, 2015
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Christopher, I am very sorry to read that you are not happy with how things have turned out with your tenancy and I would like to address a couple of points you raised.
Firstly with regards to the start of your tenancy, we have no record from you of not being happy with the process. References can be difficult for us to secure where we are reliant on 3rd parties to provide them. We are obviously also disappointed when they take a long time to come through and we often will ask prospective t ...
Aug 11,2015
Aug 11,2015
9
people found
this helpful
this helpful
Been a tenant for over 12 months. Found the staff very helpful at all times, very informative, and sorted any issues with the property promptly and flowed up on the work needed.
Explained everything fully at the start of the agreement, and maintain all the regular ...
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Comment on agent fees
Very reasonable.
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Nov 05, 2015
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Thankyou very much for your comments Eve. ...
Aug 11,2015
Aug 11,2015
4
people found
this helpful
this helpful
Both Nicola and Katherine have been brilliant. Any problems we had they sorted them promptly. They are always pleasant and happy to help. Northwood in Wigan are very professional and I would certainly recommend them. Keep up the good work guys!!...
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Comment on agent fees
Reasonable
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Nov 05, 2015
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Thankyou very much Laura, we certainly will! ...
Aug 11,2015
Aug 11,2015
4
people found
this helpful
this helpful
Having been with a rival agency previously for management of my letting, I can wholeheartedly recommend Northwood Wigan. Throughout the initial setup, arranging viewings and dealing with tenants, They have been professional and prompt. A major issue with other companies is the lack of communication ...
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Comment on agent fees
The management fee is better than previous companies and is the main reason I first approached Northwood regarding letting the property
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Aug 11, 2015
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Thank you very much for taking the time to write a review. Your feedback is greatly appreciated. Long may our working relationship continue! ...
Aug 11,2015
Aug 11,2015
5
people found
this helpful
this helpful
I have dealt with almost all members of staff at the Wigan branch and can not fault a single one of them, they are extremely friendly, helpful and very professional. I would not use any other company to deal with my property. The staff at ...
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Aug 12, 2015
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Thank you very much for the review. It is great to know our personal touch is recognised and valued! Best regards from everyone at Northwood Wigan. ...
Aug 11,2015
Aug 11,2015
5
people found
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this helpful
Although I have only recently let my property through Northwood I found all the staff very helpful friendly and efficient. I would have no hesitation in recommending Northwood....
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Aug 12, 2015
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Thank you for the review Hazel. It has been a pleasure to take on your lovely property, and hope you continue to be pleased with our service. Best regards from everyone at Northwood Wigan. ...
Aug 11,2015
Aug 11,2015
4
people found
this helpful
this helpful
The staff at Northwood Wigan have managed two properties for us. We have always found the team to be well organised, honest, professional and really pleasant to deal with. Communication is excellent. We feel that they have on several occasions gone above and beyond to ...
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Comment on agent fees
The fees are reasonable and we are happy to pay these fees for the peace of mind we receive in knowing our properties are managed by agents who actually care and hold our interests at heart.
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Aug 11,2015
Aug 11,2015
2
people found
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Northwood have been simply amazing during the letting and selling of my property. Always at the end of the phone to answer any questions. very reliable friendly and helpful nothing was too much of a problem.
All the team are very professional and have a ...
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Nov 05, 2015
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Thankyou very much Sam, was always a pleasure to deal with you. ...
Aug 05,2015
Aug 05,2015
1
people found
this helpful
this helpful
Just rented a property through Northwood. All the staff we spoke to were extremely helpful and friendly. Any queirs we had were dealt with quickly and efficenly. Also everything was disscused in detail, to ensure we understood everything. A very trustworthy and reliable estate agents, ...
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Comment on agent fees
Reasonable
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Aug 25, 2015
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Thank you Steve and Nia. We hope you are settled and enjoying your home! ...
Aug 01,2015
Aug 01,2015
5
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I recently completed the sale of a buy to let property using Northwood as an agent for the sale. In dealing with the staff in connection with this sale,I found Michelle and Nicola extremely helpful, knowledgeable, very friendly and professional. There was no need ...
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Comment on agent fees
Fair and reasonable
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Aug 12, 2015
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Thankyou very much Mohamed, I'm on the look out for your next property and hope to be in touch very soon! ...
Jul 31,2015
Jul 31,2015
2
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The staff were always helpful when you needed to speak to them or needed there help with regards to arranging completion would defiantly consider using them again....
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Nov 05, 2015
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Thankyou very much Steph, really glad that we could help and hope you're settled in your new home. ...
Jul 28,2015
Jul 28,2015
6
people found
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this helpful
As a first time landlady in 2013 I was extremely nervous about renting my house out. I had heard all manner of stories regarding bad tenants and them vandalising houses. I spent a lot of time researching different companies and whilst there seemed to be some ...
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Comment on agent fees
You get what you pay for.... The fees are worth it for a great service!
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Jul 26,2015
Jul 26,2015
5
people found
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Very helpful throughout the whole process. There was no chasing required, Northwood had everything in place and were very quick to answer any questions and to help us with all we needed. They made moving across the country much easier than we thought it would ...
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Aug 25, 2015
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Thank you for the review Ed! Hope you are both settled! ...
Jul 01,2015
Jul 01,2015
1
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I found Northwood very customer focused and very easy to deal with. Everything is done very professionally with a minimum of fuss. I would recommend Northwood to friends and family....
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Aug 25, 2015
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Thank you Mike! I hope yourself and the family are happy and have settled in nicely! ...
Jul 01,2015
Jul 01,2015
2
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this helpful
The staff at Northwoods are very friendly and you immediately have faith in them to deal with your property in a professional way . I will be definatly using them in the future ....
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Aug 25, 2015
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Thank you very much for taking the time to leave a kind review! Really pleased you have been happy with the service. ...
Jun 25,2015
Jun 25,2015
3
people found
this helpful
this helpful
had my properties with northwood for years, always kept you up to date with the goings on at your property, any repairs dealt with smoothly, will use northwood again....
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Comment on agent fees
pre arrange fees from there gold/silver/bronze options. I chose what suited me best. a guaranteed income every month.
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Jun 15,2015
Jun 15,2015
2
people found
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this helpful
I am really pleased with all the ladies in northwood. My application etc was dealt with by Sarah and to me she did this in a quick but orderly fashion. I explained my circumstances and she really helped me by going the extra mile. Karen ...
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Aug 17, 2015
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Thank you so much for the kind words Shellie and for taking the time to write a review. We hope you have settled in! Best regards from everyone at Northwood Wigan. ...
May 25,2015
May 25,2015
2
people found
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this helpful
Both the members of staff that we dealt with were very competent, friendly and helpful. They kept us informed about what was going on . They dealt with any questions we had quickly and satisfactorily. I would recommend them as a good company to deal with....
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Aug 17, 2015
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Thank you for the review Johanna! We are so glad you had a good experience with us, and we hope you are both continuing to enjoy your home. From everyone here at Northwood Wigan. ...
May 19,2015
May 19,2015
1
people found
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this helpful
Northwood have been very helpful in dealingwith my proberty and any problems that may have occurred. The staff are very helpful and friendly and I would have no hesitation in using them inthe future. I would like to thank Steve, Kath and all the team ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 3:05 PM 25/06/2018 by allAgents
