96% sales valuation accuracy
100% sales fee satisfaction
Northwood West Wilts is a Letting and Estate agent in Warminster Wiltshire. We are a family owned franchise that has been established for over 13 year.s Our team of local lettings and sales experts are passionate about delivering an unrivaled service to landlords, vendors, buyers and tenants.
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Northwood West Wilts is a Letting and Estate agent in Warminster Wiltshire. We are a family owned franchise that has been established for over 13 year.s Our team of local lettings and sales experts are passionate about delivering an unrivaled service to landlords, vendors, buyers and tenants.
Latest Reviews
28th Sep 2022
reviewed by 'Andrew Sims'
5th Jul 2022
reviewed by 'Mrs Boon'
15th Feb 2022
reviewed by 'Andy'
6th Nov 2020
reviewed by 'Janet'
15th Oct 2020
reviewed by 'Tanya'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 100% | £133,000 | £480,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 44 | 0 | 90 | 5 | 28 | 0 | 7 | 1 | 6 | 0 |
Areas covered
- BA12
- Warminster
- BA13
- Westbury
- BA14
- Frome
- BA15
- Trowbridge
- BA14
- Chippenham
- SN12
- Melksham
- SN14
- Calne
- SN15
- Mere
- SN11
- Bradofr on Avon
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Images & Videos
Aug 16,2017
Aug 16,2017
0
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Both these people were very helpful and knowledgeable. Nothing was too much trouble for them and made my new tenancy an easy transition....
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Comment on agent fees
Would preferred not to have to pay fees at such an expensive time for me.
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Aug 17, 2017
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Many thanks for your review, this is much appreciated and we are glad you have pleased with our service. ...
Aug 10,2017
Aug 10,2017
0
people found
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My partner and I recently purchased a property using Northwoods Estate agents, with Mark working directly with us.
We can not fault the work by Mark and his team, viewing of the property was very relaxed and informative! Once we put in an offer, Mark ...
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Comment on agent fees
We did not pay fees as we purchased a property
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Aug 10,2017
Aug 10,2017
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Professional, helpful and courteous. Made the whole process as straight forward as possible and kept us informed of all relevant developments. Could not wish for better service....
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Comment on agent fees
Reasonable
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Aug 04,2017
Aug 04,2017
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Met Lee for the first time on 27th July ,and needed access to my rented property.
Lee could not have been more helpful.
He was on time and polite. Nothing was too much trouble.
I would highly recommend this agent, and of course Northwood to ...
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Comment on agent fees
No bad or disparaging comments on staff or Northwood.We have used Northwood for 6 years and are completely satisfied. Thank you.
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Jul 28,2017
Jul 28,2017
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From our initial inquiry to Mark regarding the property we have just purchased, through to the subsequent viewings and discussions by telephone and email with him, he gave a friendly, helpful, and professional service....
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Comment on agent fees
Not applicable in our case.
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Jul 26,2017
Jul 26,2017
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Fantastic, Friendly and honest Service from the start.. Good communication skills through out.
I would rent through this branch again....
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Comment on agent fees
Good
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Jul 24,2017
Jul 24,2017
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Both Sacha and Lee were extremely friendly in co-ordinating my move to a new property. Everything was explained very clearly, and all my questions were answered. I felt like both were doing all they could to make my move as stress-free as possible....
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Comment on agent fees
Good
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Jul 16,2017
Jul 16,2017
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dealing with both Tracey and Lee i found them both cheerfull and helpful people and it was a pleasure to deal with them...
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Jul 10,2017
Jul 10,2017
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Mark managed the sale of our home and we found him to be friendly, courteous and helpful. Mid-way through the sale we had a personal tragedy to cope with and Mark's compassion and understanding of our situation was greatly appreciated, He never pressured us at ...
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Comment on agent fees
Flexible, value for money.
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Jul 05,2017
Jul 05,2017
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Tracey was, and still is, extremely efficient. She has always responded very quickly to our queries. She has a very friendly manner whilst, at all times, remaining professional....
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Jul 03,2017
Jul 03,2017
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I rented my house through Northwoods Warminster and always found them to be very professional and helpful. I was always aware of the condition of my property which gave me peace of mind....
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Comment on agent fees
As expected
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Jul 02,2017
Jul 02,2017
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We have dealt with Will at Northwoods, Warminster, on two occasions now (both selling).
Nothing is ever too much for Will and the team. They are all very knowledgeable, good at feedback and a pleasure to talk to.
For most people house buying and selling ...
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May 22,2017
May 22,2017
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Preparing to put my house on the market following the death of my spouse was very difficult, but from that first consultation, through the showing and sales process, I could not have been in better hands. Because of my situation I made it clear I ...
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Comment on agent fees
They understand their market.
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May 05,2017
May 05,2017
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After a long and unnecessary void at my rental property I contacted the team at Northwood Warminster.
They have turned the situation around for me in a matter of a few days.
They have been efficient and helpful and advertised my apartment beautifully.
They also ...
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Comment on agent fees
The agent's fees are fair for the service given.
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May 05,2017
May 05,2017
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people found
this helpful
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After a long and unnecessary void at my rental property I contacted the team at Northwood Warminster.
They have turned the situation around for me in a matter of a few days.
They have been efficient and helpful and advertised my apartment beautifully.
In a ...
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Comment on agent fees
The agent's fees are fair for the service given.
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Apr 12,2017
Apr 12,2017
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With so much being written in the press about online agents and DIY selling or letting it's clear there is still a gulf between these and using a dedicated professional. Some times in life you really do get what you pay for and I would ...
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Comment on agent fees
very reasonable for the amount of work and effort put in.
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Oct 19,2016
Oct 19,2016
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Excellent agents - helping me buy and sell, and as previous letting reciever. They look after the property, and clients. Wouldn't hesitate to use them again..either as a letting agency or as a sell buy professional...
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Comment on agent fees
Very good, I wish I could have paid more but early mortgage penalty didn't leave much to do so.
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Aug 31,2016
Aug 31,2016
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Both Lee and Tracey have always been extremely helpful, friendly and professional during my time renting with Northwoods.
Experienced a couple of issues with the boiler during my tenancy which was dealt with promptly and sympathetically.
Otherwise a very easy and enjoyable time spent renting ...
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Comment on agent fees
Fees were fair and no issues with deposit at end of tenancy
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Aug 18,2016
Aug 18,2016
1
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Some people ask is it really worth having an estate agent as it's so easy to sell your house online? I say don't be so stupid. An estate agent is worth their weight in gold and Northwood proved this on many occasion throughout my sale. ...
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Comment on agent fees
Fair
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Feb 29,2016
Feb 29,2016
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we have been dealing with Northwood now for some 5 yeare firstlly through them as our agents for renting our house and thenwith them selling it very quickly for us and they have provided a very proffesional service and a complete package with all the warminster ...
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Comment on agent fees
very fair
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Feb 19,2016
Feb 19,2016
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The Warminster branch of Northwood is friendly, efficient and very professional. In particular I would like to mention Kayli who helped me and my parents sell their house. My parents are old and need alot of support. Kayli took the time to explain and help ...
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Comment on agent fees
I think the fees are very reasonable in the current market.
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Feb 19,2016
Feb 19,2016
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I am very happy with the services of Northwood. They are hard working and dealt with any issues quickly and efficiently....
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Jan 25,2016
Jan 25,2016
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Tenant find was swiftly and professionally undertaken. The team at warminster have excellent communication skills. They are understanding and very professional. I have no hesitation in recommending them as letting agents. These agents make letting an easier process and provide peace of mind....
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Comment on agent fees
Good
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Dec 04,2015
Dec 04,2015
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Northwoods of Warminster and dealing with Tracey and Fiona in particular for managing my property in Trowbridge has been a real pleasure in ensuring the right tenants have been selected. When house issues occur, that they are rectified with swift professionalism and little fuss....
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Nov 09,2015
Nov 09,2015
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Overall a good service. Prompt dealing of contracts, an extremely friendly team and thorough checkin/out process. No issues with property but I would say that an exchange of emails to fix the gas fire were overlooked and that an imminent rent increase was not ...
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Nov 04,2015
Nov 04,2015
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Excellent review process - felt at ease with propertery inspection....
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“Northwood's acted efficiently and professionally throughout, kept me well informed, ......”
Oct 15,2015
Oct 15,2015
4
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Northwood's acted efficiently and professionally throughout, kept me well informed, showed all prospective buyers around and obtained a better sale price than I expected – I highly recommend...
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Oct 02,2015
Oct 02,2015
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Excellent Customer Service skills. Displayed a very professional attitude with sensitive handling involving the sale of a recently deceased home....
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Oct 02,2015
Oct 02,2015
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Excellent service from Northwood with good communication. I used them for 3 house sales, 2 down and 1 to go!...
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Comment on agent fees
Very fair.
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Oct 01,2015
Oct 01,2015
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Mark and Will provided an excellent, courteous service and were thoroughly efficient throughout. Sale from first viewing at FULL ASKING PRICE!...
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Comment on agent fees
Very reasonable considering the effort and marketing input from Northwood
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Kirsty Mead
(35)
Tracey Hankin
(25)
Sacha Cooke
(25)
Fiona Bradbury
(9)
Martin Bradbury
(5)
Tenant Fees
Holding Deposit (per tenancy)
Maximum of 1 weeks rent (per tenancy)
This may be a non-refundable payment
This fee is non-refundable should you decide not to progress your application/sign your tenancy agreement within 15 Calendar days (unless otherwise mutually agreed) or if you have given false/misleading information on the application form or any applicant fails a Right to Rent check.
It will be returned to you in the event the landlord is unable to proceed
Security Deposit
- 5 Weeks Rent
- This is to cover any damages, dilapidations & defaults on the part of the tenant during the tenancy.
During the Tenancy (payable to the Agent)
Payment of interest for the late payment of rent 3% above Bank of England base rate.
During the Tenancy if permitted and applicable.
Utilities – gas, electricity, water and sewerage
Communications – telephone and broadband.
Installation of cable/satellite.
Subscription to cable/satellite supplier.
Television licence.
Council Tax.
Lost Keys
Tenants are liable for the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord & any other persons requiring keys will be charged to the tenant, If extra costs are incurred there will be a charge of £15.00 per hour (Inc VAT), if appropriate, for the time taken replacing any lost keys or security devices
Last updated on 04/06/2019, 2:30 PM by Northwood WarminsterPending
£50 (inc VAT) to cover agents costs in contacting landlord, taking landlord instructions & preparations of new contracts (if required) & system adjustments.
Last updated on 04/06/2019, 2:36 PM by Northwood WarminsterChange of Sharer
£50 (inc VAT) per replacement tenancy or any reasonable costs incurred if higher:
To cover the costs associated with amending the tenancy agreement to reflect the change.
Pending
£50 (inc VAT) to cover agents costs in contacting landlord, taking landlord instructions & preparations of new contracts (if required) & system adjustments
Last updated on 04/06/2019, 2:38 PM by Northwood WarminsterEarly Termination
If authorisation is given allowing you to vacate the premises before the expiration of any tenancy agreement, you may be liable for the following:
i) Rent up to the date on which the premises are re-let or the expiration of the tenancy agreement, whichever is the sooner
ii) Council tax, water rates, gas and electricity charges along with any other bills which are your responsibility under the tenancy agreement up to the date the premises are re-let, or the expiration of the tenancy agreement, whichever is the sooner
iii) There will be a charge, if appropriate, for the landlord’s costs for re letting the property.
iv) These costs will be no more than the maximum amount of rent outstanding
Other permitted payments.
Any other permitted payments not included above, for breaches of contract or under the relevant legislation including contractual damages.
Permitted Payments
Please note: Should you report a maintenance issue with the property and a contractor is called out and their investigations find that the fault has been caused by the tenant/s or an associate of the tenant/s, or alternatively no fault exists, any cost for this call out will be the responsibility of the tenant/s. Northwood reserve the right to deduct any unpaid monies from the deposit.
Last updated on 04/06/2019, 2:39 PM by Northwood WarminsterKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Members of the Property Ombudsmen.
Complaint is put in writing and addressed to the Director.
If not satisfied with the response then write to the Property Ombudsman.
Last updated at 11:19 AM 03/02/2020 by allAgents
Complaint is put in writing and addressed to the Director.
If not satisfied with the response then write to the Property Ombudsman.
