96% sales valuation accuracy
100% sales fee satisfaction
Northwood West Wilts is a Letting and Estate agent in Warminster Wiltshire. We are a family owned franchise that has been established for over 13 year.s Our team of local lettings and sales experts are passionate about delivering an unrivaled service to landlords, vendors, buyers and tenants.
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Northwood West Wilts is a Letting and Estate agent in Warminster Wiltshire. We are a family owned franchise that has been established for over 13 year.s Our team of local lettings and sales experts are passionate about delivering an unrivaled service to landlords, vendors, buyers and tenants.
Latest Reviews
28th Sep 2022
reviewed by 'Andrew Sims'
5th Jul 2022
reviewed by 'Mrs Boon'
15th Feb 2022
reviewed by 'Andy'
6th Nov 2020
reviewed by 'Janet'
15th Oct 2020
reviewed by 'Tanya'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 100% | £133,000 | £480,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 44 | 0 | 90 | 5 | 28 | 0 | 7 | 1 | 6 | 0 |
Areas covered
- BA12
- Warminster
- BA13
- Westbury
- BA14
- Frome
- BA15
- Trowbridge
- BA14
- Chippenham
- SN12
- Melksham
- SN14
- Calne
- SN15
- Mere
- SN11
- Bradofr on Avon
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Images & Videos
Sep 28,2018
Sep 28,2018
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Jamie warmly welcomed us to the property with a friendly and professional manner. His calm presence made us felt at home already, as we viewed the property. All queries were answered clearly and very straight forward....
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Sep 23,2018
Sep 23,2018
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During a recent inspection of the property, Jamie was polite, professional, and efficient, and provided some useful information about the extractor fan in the bathroom....
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Sep 13,2018
Sep 13,2018
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Jamie has always dealt with us in a very friendly efficient manner. All queries/ problems dealt with, and answered quickly....
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Comment on agent fees
Relatively highish
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Sep 10,2018
Sep 10,2018
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We are very satisfied with the service Northwood provide , all staff we have had communications with have been very friendly , very formative , and always happy to help. We met Jamie at the home in which we are moving into tommorrow, and he was very friendly , ...
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Good
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Sep 07,2018
Sep 07,2018
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Since moving to Northwood's last year I have received excellent service.
My main contact, Jamie Connor is efficient, helpful and friendly.
My dealing with other members of staff has been equally satisfactory.
Any problems my tenants have had, have been promptly informed to me or ...
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Comment on agent fees
The fees are standard for this market
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Sep 06,2018
Sep 06,2018
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Northwood are the letting agents for my flat bought last year. Everyone in the office is both friendly and professional. I have had some maintenance problems and Kirsty has been unstinting in her support. She has worked extremely hard in order to resolve the issues ...
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Comment on agent fees
Competitive, reasonable
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Sep 04,2018
Sep 04,2018
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I have only recently joined Northwood but within a short time the staff, and in particular Tracey Hankin and Kirsty Mead have gone far and above the service I had experienced with my previous management companies. I believe I have finally found a truly professional ...
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Comment on agent fees
Fair and competitive
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Aug 31,2018
Aug 31,2018
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Our sale was relatively swift and easy.
They were highly proactive at moving the conveyancing towards completion.
I would highly recommend them to prospective sellers....
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Good
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Aug 17,2018
Aug 17,2018
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My experience of Northwood is excellent. Our property was on the market for a significant period of time so we decided to change agents. From meeting Will I got a great understanding of the benefits that Northwood brings to a seller and signed up straight ...
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Aug 17, 2018
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Thank you for your positive feedback we really appreciate it. ...
Aug 09,2018
Aug 09,2018
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Great service by both ladies!
Friendly, can't do enough for you attitude! Sasha first found me the propriety when I was looking to originally move, as I was moving from Plymouth it was difficult for me to visit the area on a regular basis so ...
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Comment on agent fees
The agent fees I feel are very reasonable! No hidden costs and everything is explained regarding costs and deposits before moving in.
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Aug 08,2018
Aug 08,2018
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Yesterday I report that my boiler was faulty and today the electrician came here. Top and fast service. Thank you Kirsty....
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Aug 08,2018
Aug 08,2018
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I emailed about some needed repairs and received a response the next day with information of bookings that have been made to resolve the issues. I just needed to confirm times....
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Aug 04,2018
Aug 04,2018
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Jamie is very helpful and quick in replying email. Efficient and nice customer service. Easy to arrange the viewing appointment as well....
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Aug 03,2018
Aug 03,2018
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Jamie was very helpful and professional throughout the viewing. He explained everything clearly and answered all our questions during the viewing for myself and my brother....
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Good
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Aug 03, 2018
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From everyone at Northwood Warminster, thank you so much for taking the time to give us your feedback, we really appreciate your comments. ...
Aug 02,2018
Aug 02,2018
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Timely response in communication; proffesional and friendly approach; relevant and clear handouts with relevant information as dates, fees, ammenities etc....
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Aug 01,2018
Aug 01,2018
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It would be very unfair to specify any particular member of staff or directors as my experience has shown they all go the "extra mile" to complete a task. Therefore they all deserve the well earned title of "Smooth Operator"....
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Comment on agent fees
Their fees are about average for the area.
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Aug 01,2018
Aug 01,2018
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It would be very unfair to specify any particular member of staff or directors as my experience has shown they all go the "extra mile" to complete a task. Therefore they all deserve the well earned title of "Smooth Operator"....
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Comment on agent fees
Their fees are about average for the area.
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Aug 01, 2018
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This feedback is great for everyone concerned and on behalf of the team, thank you so much for taking the time to review us. ...
Aug 01,2018
Aug 01,2018
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We had a leak in the bathroom but Kirsty was very helpful and professional in dealing with the issues we had, organised speedy repairs and communicated well.ð...
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Comment on agent fees
Fair
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Jun 26,2018
Jun 26,2018
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I would just like to say how helpful and friendly Kirsty was when viewing the property she arrived on time went the extra mile to help.Everbody I have spoken to at this company are so nice it's been a real pleasure to rent from ...
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Comment on agent fees
Good
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Jun 25,2018
Jun 25,2018
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Kirsty is brilliant. Always helpful and goes the extra mile to get things resolved professionally. Would highly recommend. Thank you Kirsty....
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May 30,2018
May 30,2018
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From the moment of contact she have us detailed information on renting out new property,explained every step of the process clearly and very professionally.excellent service.nothing was too much trouble.We are very grateful.Thank you so much !...
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Comment on agent fees
Average.
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May 11,2018
May 11,2018
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Kirsty was fantastic throughout the whole process of finding us a new property to move into. What could have potentially been a very stressful time Kirsty was able to secure us a new property in a very short space of time. Kirsty has been nothing ...
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Good
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Apr 27,2018
Apr 27,2018
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Will has been an endless source of support and advice. His calm confidence has made a very tricky situation much more manageable. A true professional....
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Feb 14,2018
Feb 14,2018
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A month after moving in, I have been very impressed by Northwood's attitude to its tenants. When a problem is reported to them then it has, in my case, been sorted to my satisfaction, within a few days. They are far better than the last ...
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Comment on agent fees
The fees may seem to be a little expensive but you get what you pay for. Higher fees mean better service with Northwood.
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Feb 12,2018
Feb 12,2018
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I have known Fiona for many years always the professional .excellent communication skills and a pleasant disposition .
Heading up a great team along with her husband Martin...
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Comment on agent fees
realistic fees for the service provided
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Feb 12, 2018
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Bern, thank you so much for taking the time to give us your feedback, which is so important to us and very much appreciated by all of our team. ...
Dec 09,2017
Dec 09,2017
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We have been very pleased with the way Northwood Estate Agent has handled everything to do with our sale. Prompt, courteous, helpful, reassuring, determined and reliable are some of their many strengths.
Everybody in the Warminster office has been extremely helpful throughout but special mention ...
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Comment on agent fees
The agent’s fees are acceptable for the work they do.
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Oct 16,2017
Oct 16,2017
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I was impressed by the service and help I was given by Fiona. Above and beyond what I had expected. Upped my opinion of Northwood. Thank uou...
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Comment on agent fees
None involved
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Oct 17, 2017
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Thank you for your great comments, which are very much appreciated. ...
Sep 27,2017
Sep 27,2017
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Will is very approachable and an experienced lettings organiser.
Tracy looks after my properties well, nothing is to much trouble. She is a brilliant communicator always follows up calls and emails quickly.
Northwood make letting my properties easy and no stress.
I am very grateful...
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Comment on agent fees
Go
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Sep 21,2017
Sep 21,2017
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Northwood has been very welcoming from the beginning.
I am coming from a European country, from customers experience, clients industry and I can definitely say that all the Northwood Warminster Team are very professional and courteous, going above and beyond to ensure I received the ...
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Northwood has been very welcoming from the beginning. I am coming from a European country, from customers experience, clients industry and I can definitely say that all the Northwood Warminster Team are very professional and courteous, going above and beyond to ensure I received the best customer service. They very kindly extended my contract, they certainly put their clients first. Working with Northwood Warminster Team I felt the need to review this exceptional experience I have received, I would highly recommend. Kind Regards, Stefanel Vieru
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Sep 08,2017
Sep 08,2017
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We have rented a property via the Warminster Northwood branche for just over two years. Pleasantly surprised on the level of service, timely communication and very quick (and good) solutions to any problems arising. And above all, very friendly and helpful staff!...
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Sep 08, 2017
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Many thanks for your positive feedback, this is much appreciated. ...
Kirsty Mead
(35)
Tracey Hankin
(25)
Sacha Cooke
(25)
Fiona Bradbury
(9)
Martin Bradbury
(5)
Tenant Fees
Holding Deposit (per tenancy)
Maximum of 1 weeks rent (per tenancy)
This may be a non-refundable payment
This fee is non-refundable should you decide not to progress your application/sign your tenancy agreement within 15 Calendar days (unless otherwise mutually agreed) or if you have given false/misleading information on the application form or any applicant fails a Right to Rent check.
It will be returned to you in the event the landlord is unable to proceed
Security Deposit
- 5 Weeks Rent
- This is to cover any damages, dilapidations & defaults on the part of the tenant during the tenancy.
During the Tenancy (payable to the Agent)
Payment of interest for the late payment of rent 3% above Bank of England base rate.
During the Tenancy if permitted and applicable.
Utilities – gas, electricity, water and sewerage
Communications – telephone and broadband.
Installation of cable/satellite.
Subscription to cable/satellite supplier.
Television licence.
Council Tax.
Lost Keys
Tenants are liable for the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord & any other persons requiring keys will be charged to the tenant, If extra costs are incurred there will be a charge of £15.00 per hour (Inc VAT), if appropriate, for the time taken replacing any lost keys or security devices
Last updated on 04/06/2019, 2:30 PM by Northwood WarminsterPending
£50 (inc VAT) to cover agents costs in contacting landlord, taking landlord instructions & preparations of new contracts (if required) & system adjustments.
Last updated on 04/06/2019, 2:36 PM by Northwood WarminsterChange of Sharer
£50 (inc VAT) per replacement tenancy or any reasonable costs incurred if higher:
To cover the costs associated with amending the tenancy agreement to reflect the change.
Pending
£50 (inc VAT) to cover agents costs in contacting landlord, taking landlord instructions & preparations of new contracts (if required) & system adjustments
Last updated on 04/06/2019, 2:38 PM by Northwood WarminsterEarly Termination
If authorisation is given allowing you to vacate the premises before the expiration of any tenancy agreement, you may be liable for the following:
i) Rent up to the date on which the premises are re-let or the expiration of the tenancy agreement, whichever is the sooner
ii) Council tax, water rates, gas and electricity charges along with any other bills which are your responsibility under the tenancy agreement up to the date the premises are re-let, or the expiration of the tenancy agreement, whichever is the sooner
iii) There will be a charge, if appropriate, for the landlord’s costs for re letting the property.
iv) These costs will be no more than the maximum amount of rent outstanding
Other permitted payments.
Any other permitted payments not included above, for breaches of contract or under the relevant legislation including contractual damages.
Permitted Payments
Please note: Should you report a maintenance issue with the property and a contractor is called out and their investigations find that the fault has been caused by the tenant/s or an associate of the tenant/s, or alternatively no fault exists, any cost for this call out will be the responsibility of the tenant/s. Northwood reserve the right to deduct any unpaid monies from the deposit.
Last updated on 04/06/2019, 2:39 PM by Northwood WarminsterKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Members of the Property Ombudsmen.
Complaint is put in writing and addressed to the Director.
If not satisfied with the response then write to the Property Ombudsman.
Last updated at 11:19 AM 03/02/2020 by allAgents
Complaint is put in writing and addressed to the Director.
If not satisfied with the response then write to the Property Ombudsman.
Best Letting Agent in Warminster 
