Two very different experiences - one good, one bad. I first worked with Northwood to sell a house in 2022/3 and found them to be professional, responsive and helpful. On the basis of that experience I would have given 5 stars so I turned to them to sell another property in 2024. This was a strange ... Read Full Review

Terrible customer service. Decline potential buyers a viewing before knowing all the facts. You should ask the right questions first. They blame everyone else and do not return calls so the only correspondence you get is emails. Waste of time and we will never use this agency. Too many issues ... Read Full Review

Excellent service ,David did a great job by giving us a realistic valuation and great photos and Emma was amazing and kept us informed throughout, I would without hesitation use them... Read Full Review

DO NOT USE Mike and Dave do nothing but tell lies took me 12months to get my property back what i had on an guaranteed rental agreement with them all they do is lie and try and bully you they had plenty of opportunity to start the eviction process but dragged there feet and then hid behind covid so ... Read Full Review

Emma Owen represented the couple who's property we were buying. Dispight not being our estate agent who we sold our property through she went above and beyond to ensure a smooth and easy move. Could not recommend... Read Full Review

Emma Owen has been more than helpful and is very professional in her job as an estate agent and advisor, she is very personable and easy to talk too. Thanks Emma... Read Full Review

David valued our family property. He was professional yet courteous and very open and honest. He really impressed me so we put our property in their hands. Emma took over the sale and was amazing, patient and kept us up to date regularly. I would not hesitate recommending this company and would... Read Full Review

It been four ** months since I moved out of the property, I have sent the proof your accountant need to pay me back the rent you owe me because I left the property earlier with almost 12 days before the next payment. Your manager I was told has been working with the landlord regarding my deposit... Read Full Review

I was very impressed with the Northwood estate agents for their dedication in providing an excellent service. Lyndsey was very helpful to me with the opportunity to get all the works done in the new house. Good job... Read Full Review

Very helpful and friendly staff especially Lisa and Lyndsey who always came back to me re any problems during my house purchase... Read Full Review

Never returns phone calls Never gives feedback,constantly chasing them Told the reason they didn't ring me is they were to busy Totally dissatisfied Awful customer... Read Full Review

I wouldn't have thought about using Northwood for selling my property usually, but I spotted a few of their sold boards in the local area and decided to give them a chance. Dave Yates came to value my property and was professional, polite and knowledgeable. He gave me an initial value on the ... Read Full Review

Very helpful professional service. Nothing too much trouble. Would definitely use their services in the future. Highly recommended. Thanks. A... Read Full Review

Joanne is a star. Listens to your actual needs and advises accordingly, a true professional in her field. Nothing was to much trouble and she was always happy to help. Would recommend to anyone, thanks so... Read Full Review

Joanne is a credit to this company, she deals with any issues in a timely and professional manner, i have no hesitation in recommending her and the... Read Full Review

Went with Northwood 5 years ago and never looked back , ,Alex and her team get the job done. They take the worry out of being a... Read Full Review

Northwood successfully sold my property for me even though I had no joy selling it through two other local agents. They carried out loads of viewings, kept me informed about each one and eventually secured a sale above the asking price. It took a long time but Northwood were consistent in their... Read Full Review

I have received excellent customer service, responding to any queries that I had in both a timely and professional... Read Full Review

Staff are friendly and efficient. I have used many Agents in the past but Northwood are by far the most accommodating, where possible, and I would highly recommend this Agent to... Read Full Review

Very happy with the service I received and especially from Joanne. Would highly recommend to friends and will definitely be using your company... Read Full Review