100% sales valuation accuracy
100% sales fee satisfaction
88% lettings valuation accuracy
96% lettings fee satisfaction
As a leading Luton estate agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of sales, lettings and property management, but are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords.So whether ...
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As a leading Luton estate agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of sales, lettings and property management, but are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords.
So whether you have a specific lettings or sales question, want some honest advice or are ready to "go for it", get in touch with one of the team today.
So whether you have a specific lettings or sales question, want some honest advice or are ready to "go for it", get in touch with one of the team today.
Latest Reviews
20th May 2024
reviewed by 'BENJAMIN'
15th May 2024
reviewed by 'Kadina Villanueva'
22nd Apr 2024
reviewed by 'NA'
15th Jul 2023
reviewed by 'Jonathan'
14th Feb 2023
reviewed by 'nicole'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £205,000 | £205,000 |
| Lettings | 88% | 96% | £325 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 24 | 0 | 55 | 3 | 2 | 0 | 1 | 0 | 7 | 2 |
Areas covered
- LU1
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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May 17,2018
May 17,2018
0
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I cannot remember who my partner and i spoke with, she had blond hair, we were told we needed to be earning 2.5 times the annual rent to be accepted, or we would need 1 maybe 2 guarantours, my partner is disabled and i care for him, we ...
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Comment on agent fees
I dont agree with agency fees full stop, as if the rents for luton aren't high enough anyway!
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May 25, 2018
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Thank you very much for your comment.
I am sorry that you feel this way but I can assure you we do not discriminate towards housing benefit tenants. We are currently renting to several housing benefit tenants and we are one of few agents in Luton that are happy to do so.
We have a strict referencing criteria and process that we must follow when renting properties out to potential tenants.
Also some Landlord mortgage companies only permit them to rent to full time working professionals w ...
Mar 30,2018
Mar 30,2018
0
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As a landlord of many years I have worked with many letting companies and agents.
Keira was excellent. She provided very timely replies and was able to communicate clearly and effectively. She dealt with teathing problems diplomatically and fairely.
Feedback was always given with prospective ...
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Comment on agent fees
Acceptable but would expect a better preferatual rate for loyal customers and low service requirements. Perhaps adopt a refundable no claims discount fee set up. Whereby landlords get refunded an amount for low agent service usage. To encourage landlords to maintain properties.
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Mar 23,2018
Mar 23,2018
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During the process of letting the agent where very helpful.
They checked the tenants, making sure that they where correct for the property....
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Feb 03,2018
Feb 03,2018
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Avoid this ahency at all cost, they are liars, time wasters and the staff is very rude, I have never been shouted before by somebody from a letting agency before, but I assume that this is normal in Northwood Luton as the manager shouted at ...
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Comment on agent fees
Bad
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Nov 22,2017
Nov 22,2017
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luton northowoods is one of the best estate agents i have ever worked with, managing property from london is difficult but the team including del the manager and ela are amazing, communicate well, take care of the tenets and the landlord, no surprises with repairs ...
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Comment on agent fees
good
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Oct 18,2016
Oct 18,2016
1
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So far so good can't not complain if there has been an issue it hasn't taken yourself long at all to sort the issue or issues out....
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Good
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Oct 12,2016
Oct 12,2016
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Both Ela and Kira were incredibly helpful and courteous in assisting me in relocating within Luton and made what could have been a very uncomfortable experience quite pleasant....
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Comment on agent fees
The administration fees, whilst a necessary evil, were no more onerous than comparable fees from other agencies and were commensurate with the high quality of service received.
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Sep 26,2016
Sep 26,2016
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Kira Reader was nice towards me and my wife with the way she attend to us the moment we walked into the northwood office, her customer service is 100% am really happy work with her any time and any day....
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Comment on agent fees
They are absolutely great Agent that you can every dream of,the fees is not bad at all.
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Jul 28,2016
Jul 28,2016
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Excellent team, always polite, friendly and professional. Ela you are a star! Dell you rock! It's been a pleasure! All the best!...
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Jul 28,2016
Jul 28,2016
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Excellent team, always polite, friendly and professional. Ela you are a star! Dell you rock! It's been a pleasure! All the best!...
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Sep 13,2015
Sep 13,2015
1
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The agent took on my deceased mothers flat, and managed it for the family. We had complete peace of mind while they were managing it. They carried out their duties in a professional manner at all times....
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Comment on agent fees
We paid the top fee for looking after the flat, and it was worth having complete peace of mind.
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Sep 05,2015
Sep 05,2015
2
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I have let my property with Northwood Luton for a couple of years now and am very pleased with the service. I use the guaranteed rent system and this suits me. I don't have to pay any fees and get a set amount each month, ...
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Sep 03,2015
Sep 03,2015
2
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I have been using Northwood for a few years now and find them to be friendly and efficient in letting out my properties. They always ensure that I have very good tenants in the properties and let me know straight away if there are any ...
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Aug 30,2015
Aug 30,2015
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Fully managed the property and have found good tenant, they have given correct advise, have sourced good cost effective furniture. Very professional, friendly and take the time to talk out any concerns. Trust them and their advise. Have peace of mind....
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Comment on agent fees
No issues with agent fee, reasonable
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Aug 28,2015
Aug 28,2015
1
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I have been using Northwood for a number of years to rent out my properties and have always found them extremely helpful, knowledgeable and fair in their dealings. They always contact me if and when anything needs sorting out and are always able to offer ...
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Comment on agent fees
I use the Platinum Scheme which gives me peace of mind to know my rent will always be covered.
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Aug 28,2015
Aug 28,2015
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I have been involved with the selling of a number of properties in last couple of years with Northwood, Luton. On each occasion the whole team of always been helpful and act in a very profession manner. I am impressed with the service and would ...
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Aug 27,2015
Aug 27,2015
1
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Overall the service is excellent and I would highly recommend Northwood. The truly value their customers and are always extremely helpful, friendly and professional....
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Aug 27,2015
Aug 27,2015
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All agents I dealt with were very helpful from the outset. I was given all information about how to go about renting with Northwood, nothing was left out. The viewing took a while because of difficulties arranging with tenants but was promised first view and ...
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Aug 25,2015
Aug 25,2015
2
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A fantastic team, J. La Vita and her team are always very polite and professional, any issues I have had were dealt with straight away and in short I cannot praise them enough. Having dealt with other agents in the area I can honestly say ...
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A fantastic team, J. La Vita and her team are always very polite and professional, any issues I have had were dealt with straight away and in short I cannot praise them enough. Having dealt with other agents in the area I can honestly say Northwood are hands down the best.
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Aug 25,2015
Aug 25,2015
2
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The agent was always polite and caring. Always explained what was happening and replied honestly to any questions asked. I always had feed back as necessary.
My current situation is very difficult and hence I have not been able to visit the branch as I ...
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Comment on agent fees
no problem
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Aug 25,2015
Aug 25,2015
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I have been with Northwood for several years and from a landlords prospective my properties have been fully let with a minimal amount of disturbance from Northwood i.e. I have only been contacted when absolutely necessary. Northwood have in many instances successfully resolved issues ...
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Aug 24,2015
Aug 24,2015
1
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The team at Northwood, Luton have been great. They have been attentive and helpful throughout my dealings with them. The staff are very friendly and welcoming. The only slightly negative feedback is that they don't always return calls as arranged and need to be chased ...
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Aug 24,2015
Aug 24,2015
1
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I found Northwood and agents to be a very open, helpful. I also found that compared to other estate agents they were always available to be spoken to. The aforementioned agents are pleasant and understanding people and a testament to Northwood . They are the best ...
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Aug 24,2015
Aug 24,2015
1
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We have been on the guaranteed rent deal for about 5 years with Northwood Luton. We have found them to be very easy to get on with in all aspects . Del is honest and up front as well as professional . All his staff are friendly and ...
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Aug 24,2015
Aug 24,2015
1
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My experience with Northwood in Luton was fantastic,the customer service provided by the staff was faultless. They were always available to answer any queries....
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Aug 24,2015
Aug 24,2015
1
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There are many reasons why I gave my property to Northwood for lettings is their accurate and good management skills. They always kept me informed of any changes and regular inspections of my property I always receive my rent on time which is very important ...
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Aug 23,2015
Aug 23,2015
1
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I have been dealing with Northwood Luton and especially the manager Del since year 2008; they always provide me with an exceptional customer service and excellent customer care. I will not change them for any other agency. I am always satisfied and happy with their service....
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Aug 23,2015
Aug 23,2015
1
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I found Northwood Estate Agent to be very helpful and understanding,i also found them to be readily available to talk to. I found the aforementioned agents to be easy to talk and pleaseant people who represent northwood very well. I think that Northwood are ...
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Aug 22,2015
Aug 22,2015
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Excellent customer service.The staff were vood in explaning everything and the whole process was very quick .was very quick in sending plumber when we had some plumbing issues.will highly recommend...
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Aug 21,2015
Aug 21,2015
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I have been renting my property through Northwood for the past few years. I have rented throug agency before and I had a very bad experience. Northwood is great, I love everyone Jacqui is always very nice and helpful, Martyn always deals with my problem ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11:48 AM 05/07/2018 by allAgents
Best Letting Agent in Luton 
