98% sales valuation accuracy
97% sales fee satisfaction
98% lettings valuation accuracy
97% lettings fee satisfaction
Although Northwood is a national network each office is locally owned and operated by highly trained professionals. Their business credentials, dedication and motivation mean that they understand how quality customer service oriented businesses need to be run to enable them to thrive and be profitable. No faceless Corporates here!! Local ...
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Although Northwood is a national network each office is locally owned and operated by highly trained professionals. Their business credentials, dedication and motivation mean that they understand how quality customer service oriented businesses need to be run to enable them to thrive and be profitable. No faceless Corporates here!!
Local ownership ensures a commitment and dedication to its success, which benefits customers in terms of the service that they can expect to receive.
Attention to detail and customer service are the principal ingredients this is delivered by locally recruited, well-trained and motivated staff using all of the services of a national network.
Local ownership ensures a commitment and dedication to its success, which benefits customers in terms of the service that they can expect to receive.
Attention to detail and customer service are the principal ingredients this is delivered by locally recruited, well-trained and motivated staff using all of the services of a national network.
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 97% | £53,000 | £1,800,000 |
| Lettings | 98% | 97% | £374 | £2,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 102 | 0 | 193 | 3 | 169 | 3 | 52 | 1 | 37 | 0 |
Areas covered
- LS7
- Chapel Allerton
- LS8
- Roundhay
- LS17
- Moortown
- LS6
- Meanwood
- LS16
- Far Headingley
- LS8
- Oakwood
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 22,2021
Jan 22,2021
5
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We have just sold our property through Northwood & have been impressed by their efficient & friendly service. Special thanks to Tyler who ensured we were always kept up to date & responded promptly to any queries - her support has been invaluable...
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Jan 21,2021
Jan 21,2021
5
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We sold our flat through Northwood. We were very impressed with Tyler Thompson who was the sales coordinator. She was very responsive and kept pushing matters along. We hadn’t come across this continued involvement by the agent in the conveyance before....
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Jan 20,2021
Jan 20,2021
4
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I was very impressed with Northwood and I strongly recommend them if you are selling a property. They provided the best quote, got a great price for our property very quickly, and all members of the team we dealt with (Matthew, Tyler, Richard, Andy) were ...
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Dec 21,2020
Dec 21,2020
4
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Good agency, we had zero issues. The agency was especially considerate of us during the holding of viewings safely during the pandemic. Always quick to respond also....
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Dec 12,2020
Dec 12,2020
5
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Northwood are unlike other estate agents I have known in the past - they actually care about their clients and not just the price tag. Matthew, the agent I dealt with, is a breath of fresh air - a really down to earth, friendly and ...
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Nov 30,2020
Nov 30,2020
4
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Very professional and promt whenever i needed their help.
Everyone i interacted with were very polite and nice and they get the job done as soon as possible....
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Nov 19,2020
Nov 19,2020
4
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I was with Northwood for 18 months and they've been the best lettings agents I've experienced.
Communication was always great, with fast responses to any issues, emails and queries etc.
Everyone is always really friendly, professional and happy to help....
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Oct 25,2020
Oct 25,2020
4
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From set up to leaving they were quick, professional, thorough and always responded to calls and emails promptly. Any Issues with flat were resolved fast and the landlord was considerate and compromising. I could literally just get on with life. Could not have asked for ...
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Oct 18,2020
Oct 18,2020
6
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Brilliant Team, I must appreciate the speed of keeping you in touch when a repair work will be completed. If there's a delay they will let you know as soon as quickly. The maintenance of the property has been excellent. The quality of work done ...
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Oct 17,2020
Oct 17,2020
5
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Perfect, friendly and reassuring guidance for a remote, novice landlord; I've just let out my second property with Northwood in Chapel Allerton, Leeds. I've been delighted to have their input again for a second time, offering lots of advice and reassurance as I've prepared the ...
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Oct 15,2020
Oct 15,2020
3
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Excellent service and very helpful. I will share this property agent and a good experience with my friends ! !...
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Oct 14,2020
Oct 14,2020
4
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Really helpful staff with quick responses to questions and emails. Everything really clear upon signing contracts and it was an easy process. Would recommend....
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Sep 16,2020
Sep 16,2020
3
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Have been good to work with on two rental properties, always helpful and communicative when required, and offer a friendly service from within their office...
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Aug 26,2020
Aug 26,2020
5
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We found all of the Northwood staff involved to be extremely professional from the beginning to the end of the sales process. We were given very clear, informative advice about how to proceed, reflecting their excellent knowledge of the area and the housing market. We ...
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Aug 21,2020
Aug 21,2020
3
people found
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We sold our 1 bed flat in Chapel Allerton and also purchased our new house (round the corner) through Northwood.
Initial pre-sale contact with Matt and Adam was professional and friendly. They had done plenty of research on similar properties in the area to give an ...
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Aug 06,2020
Aug 06,2020
3
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I decided to move over to Leeds in order to carry out a PGCE (Post graduate in Certificate of Education). I'm originally from South Dublin so moving over to England is definitely going to be a big step for me. I found a property through ...
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Aug 02,2020
Aug 02,2020
4
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I used Northwood in Leeds for the sale of my property and was delighted with them from start to finish. Their communication is excellent and I was kept informed of every aspect of what they were dealing with. They were very professional throughout and fully ...
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Jul 10,2020
Jul 10,2020
3
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We have had a great experience with Northwood Estate agents.
We have had direct communication with Adam and Tyler who have always been available over phone or email, and have made the moving process (even during Covid- 19) seamless and stress free. We had a few ...
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Jul 09,2020
Jul 09,2020
4
people found
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Northwood are professional, friendly and are efficient. Having dealt with Hannah and Richard they were both phenomenal, and were always willing to assist with any queries. Reporting of any issues during our letting period was a breeze and was swiftly attended too by their go ...
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Jul 07,2020
Jul 07,2020
2
people found
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Staff are friendly and quick to respond regarding any questions. All bills are taken care of when you leave, photographs and meter readings taken before you leave to make it easy for you....
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Mar 17,2020
Mar 17,2020
1
people found
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I cannot thank Northwood and in particular Abi for the wonderful service I received when buying my first flat. Swift communication, patience and kind words and pretty much a seamless purchase.
Thanks so very much!...
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Mar 11,2020
Mar 11,2020
3
people found
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Brilliant customer service from Hannah Nota. Would strongly recommend them and have done to a friend. She was Really helpful and happy to help....
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Mar 02,2020
Mar 02,2020
3
people found
this helpful
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The team at Northwood were fantastic throughout the buying process - helping me to understand what was required at each stage and supporting me through some particularly tough moments. I'd like to thank them for always listening to my concerns and matching them to actionable ...
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Feb 28,2020
Feb 28,2020
4
people found
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Really prompt Estate Agents, answered all of our questions and replied quickly, Hannah was really helpful and made the experience very easy! :)...
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Feb 28,2020
Feb 28,2020
4
people found
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Very efficient and very helpful. Transferring into the new flat has been very easy and smooth. Hannah has been amazing and replied very quickly to all our questions and emails....
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Feb 27,2020
Feb 27,2020
3
people found
this helpful
this helpful
Hannah Nota, Letting coordinator at Northwood LEEDS has been a big help from arranging for viewing a property, all checks and moving in. She is very polite, listened to me carefully and answered all my queries the same day. Highly professional!...
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Feb 22,2020
Feb 22,2020
3
people found
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I couldn't recommend Northwood, more highly, they've offered incredible service and customer care, they really have gone above and beyond.
I actually first met Matthew Housam on another property viewing and the moment I met him, I knew he was the person I wanted to ...
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Feb 10,2020
Feb 10,2020
2
people found
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As a former landlord, I have bought and sold many properties and have always dreaded dealing with estate agents. On selling this particular property, I invited 3 agents to value it. Matthew from Northwood gave an honest appraisal (and incidentally the highest and most accurate valuation) ...
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Feb 07,2020
Feb 07,2020
5
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We have been dealing with the Northwood (North Leeds) office and with Hannah in Hannah Nota in particular. Although, as tenants we are not Hannah's clients, she has been excellent. Very professional and efficient. She has made the process for us a pleasure and we ...
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Feb 05,2020
Feb 05,2020
3
people found
this helpful
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Renewing my faith in letting agents.
After a bad experience elsewhere it's been wonderful to really have the house taken care of by Northwoods. They are been on it at all times, really easy to deal with and they have a list of contractors who ...
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Adam
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Andy
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Tyler Quinn
(91)
Richard
(66)
Charlotte
(33)
Jade
Karen
Daniel
Nathan
(19)
Peter
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 9:06 AM 07/03/2019 by Peter Allison
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Best Estate Agent in LS7 
