98% sales valuation accuracy
97% sales fee satisfaction
98% lettings valuation accuracy
97% lettings fee satisfaction
Although Northwood is a national network each office is locally owned and operated by highly trained professionals. Their business credentials, dedication and motivation mean that they understand how quality customer service oriented businesses need to be run to enable them to thrive and be profitable. No faceless Corporates here!! Local ...
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Although Northwood is a national network each office is locally owned and operated by highly trained professionals. Their business credentials, dedication and motivation mean that they understand how quality customer service oriented businesses need to be run to enable them to thrive and be profitable. No faceless Corporates here!!
Local ownership ensures a commitment and dedication to its success, which benefits customers in terms of the service that they can expect to receive.
Attention to detail and customer service are the principal ingredients this is delivered by locally recruited, well-trained and motivated staff using all of the services of a national network.
Local ownership ensures a commitment and dedication to its success, which benefits customers in terms of the service that they can expect to receive.
Attention to detail and customer service are the principal ingredients this is delivered by locally recruited, well-trained and motivated staff using all of the services of a national network.
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 97% | £53,000 | £1,800,000 |
| Lettings | 98% | 97% | £374 | £2,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 102 | 0 | 193 | 3 | 169 | 3 | 52 | 1 | 37 | 0 |
Areas covered
- LS7
- Chapel Allerton
- LS8
- Roundhay
- LS17
- Moortown
- LS6
- Meanwood
- LS16
- Far Headingley
- LS8
- Oakwood
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 28,2022
Oct 28,2022
2
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Excellent customer service, they have sold several of my properties, Adam,Tyler,Nathan Richard & Karen are really helpful. I thoroughly recommend this agency, Professional, efficient & friendly. 5 stars!...
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Oct 28,2022
Oct 28,2022
2
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I use Northwood as an agent for rental properties and have always been pleased with their service.
Recently, they have exceeded my expectations when dealing with a property maintenance issue and Daniel from the Chapelallerton Leeds office has been very helpful, professional and efficient. This ...
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Oct 10,2022
Oct 10,2022
2
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Fantastic experience with Northwood. Very quick and easy application process and everything was completed within a week of viewing the property.
They even managed to get me moved into my property early! Communication was brill and all questions answered.
Big thank you to Lottie and ...
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Oct 04,2022
Oct 04,2022
2
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Our experience was excellent from start to finish. Richard valued our house and clearly had done a lot of market research prior to the visit. The team worked to ensure we got the best possible price. After we sold, Tyler went above and beyond to ...
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Oct 03,2022
Oct 03,2022
2
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Efficient and helpful. I'm a letting tenant. Northwood has been so helpful both for the moving in and checking out processes....
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Aug 31,2022
Aug 31,2022
5
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Very pleased with Northwood's sale of our late parents' property. Relatively stress free. Richard was very positive about the house when he valued it. Tyler was great as a point of contact for the sales team - she responded quickly to emails/ phone calls and ...
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Aug 30,2022
Aug 30,2022
4
people found
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The whole team at Northwood have been brilliant.
I've been looking in the area for two years, viewing everything and offering on loads.
The experience with Northwood was such a contrast to any other agent in the area, even when I wasn't successful. They were ...
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Aug 26,2022
Aug 26,2022
4
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Richard & Nathan made selling our house stress-free. They responded quickly to any questions we had. Plus, we were sold subject under contract in one week. We would highly recommend using Northwood....
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Aug 25,2022
Aug 25,2022
4
people found
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We used Richard to buy and sell our home in Chapel Allerton and he did much better than I could have expected! When we sold, he helped us get top dollar, the process was seamless and stress-free, he negotiated a great deal for us and ...
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Aug 14,2022
Aug 14,2022
3
people found
this helpful
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For the sale of my apartment, I ended up choosing Northwood over Linley & Simpson as the interaction and advice I got at the point of valuation viewing was excellent. The initial concern that going for the cheaper option would impact the level of service I ...
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Aug 10,2022
Aug 10,2022
4
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Exemplary letting and sales service: professional, thorough, communicative throughout. We let a property for 10 years with them and this process was made easy and stress free. For that reason we also sold our property with them and without the individual support of our agent, Tyler, ...
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Jul 29,2022
Jul 29,2022
4
people found
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Most professional service provided to us for our first letting experience in UK. The agent - Mr. Adam and the property manager - Ms. Lottie are very helpful and kindness. We are highly appreciated and will use Northwood service next time....
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Jun 13,2022
Jun 13,2022
4
people found
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Great service from Adam, Nathan and Tyler throughout a fairy tricky and long sale. They kept in contact every step, provided very useful feedback in the sales process, and I really felt like they were looking with us rather than having to chase them for ...
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Jun 06,2022
Jun 06,2022
4
people found
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The service from start to finish was excellent from Northwood. Richard helped with the initial valuation and putting the property on the market, his communication was fantastic. Then passed to Nathan who was great. Tyler was the go between with both parties' solicitors and she ...
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Apr 28,2022
Apr 28,2022
4
people found
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Really efficient estate agents. Very good with communications and made the selling process much easier. I'm really glad I used them and would highly recommend Northwood....
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Apr 28,2022
Apr 28,2022
4
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My mother had the pleasure of working with Richard and Northwood from start to finish and they were very responsive, kind and professional. We look forward to working with Richard and the Northwood team again....
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Apr 07,2022
Apr 07,2022
3
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Excellent service from Northwood, especially Tyler, who had great communication and kept me updated all the way through. Many thanks, Northwood....
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Mar 17,2022
Mar 17,2022
3
people found
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Richard and the team have been such a huge help to us since we decided to move.
We were searching for our forever home. We thought we were going to have to live further out given how the market is, but Richard found us a ...
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Mar 07,2022
Mar 07,2022
3
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Richard represented us during the sale of our house. He was an amazing person to work with. We always felt like he has our best interest in mind, we never felt pressured to do anything. His market knowledge and attention to detail was absolutely priceless ...
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Feb 24,2022
Feb 24,2022
4
people found
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Highly competent, professional, straight-talking, well-priced. Excellent service from the whole team, particularly Tyler and Adam, from both a landlord and vendor perspective. I would happily use Northwood Leeds again....
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Feb 23,2022
Feb 23,2022
2
people found
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From the off a very professional & helpful estate agent, with non of the unnecessary sales patter!
Spot on valuation, very competitive fee but also followed by the best sales & marketing package & process to drive the receipt of the best sale offers.
Comprehensive, with very quick ...
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Feb 22,2022
Feb 22,2022
5
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Very helpful, very punctual, all round great service. would happily use northwood again to rent through. Everything was very easy....
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Feb 21,2022
Feb 21,2022
2
people found
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Moving house is one of the most stressful things I've ever done, especially being young and my first time moving out - Lottie from Northwood has been absolutely amazing and got everything sorted quickly as possible with such professionalism! Would like to say I appreciate ...
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Feb 14,2022
Feb 14,2022
4
people found
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This is the third time we've used Northwood to find tenants for our property and as always Adam and Lottie have been fantastic throughout the process. They've got a really good understanding of the local market and communication is always fast, helpful and friendly. We ...
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Feb 11,2022
Feb 11,2022
6
people found
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this helpful
I have recently moved into a rental property in North Leeds and after dealing with numerous poor agents in the past these guys are the best in the business by a mile. I dealt with Lottie at the check in process who answered all my ...
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Feb 07,2022
Feb 07,2022
5
people found
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Northwood staff are friendly, approachable and professional. All maintenance enquiries were dealt with straight away, they give the best advice and they have the best value rental prices in Leeds.
I’d like to take this opportunity to thank you and your amazing team for ...
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Feb 03,2022
Feb 03,2022
6
people found
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Exceptional service, and even better results. Northwood were exceptional from start to finish. They found me a fantastic buyer and made the whole process stress free....
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Feb 03,2022
Feb 03,2022
3
people found
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Thanks so much to Richard for all your help in selling my house and the brilliant advice about the
best price to go on the market. Great service and great team of dedicated and very helpful staff....
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Jan 07,2022
Jan 07,2022
6
people found
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Northwood have been the best letting agents I've personally encountered. They have been helpful, friendly, always responsive, and have taken seriously any slight issue that arose with our rented property. I can't fault them and only wish I had used them in the past rather ...
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Dec 04,2021
Dec 04,2021
6
people found
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The most professional, quickest and easiest service i ever experienced with an estate agent! Everything happened as agreed, fees were very clear and communication and updates were regular and concise. Plenty of interest and viewings were arranged immediately and a tenant was found within a ...
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Adam
(116)
Andy
(104)
Tyler Quinn
(91)
Richard
(66)
Charlotte
(33)
Jade
Karen
Daniel
Nathan
(19)
Peter
(17)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 9:06 AM 07/03/2019 by Peter Allison
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Best Estate Agent in LS7 
