100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction
We're professional, approachable and know the area inside outWith an array of estate agents in Crewe & Sandbach to choose from, deciding which one to go to can often be quite a challenge in itself! We often find people looking for lettings and sales in South Cheshire can find the whole ...
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We're professional, approachable and know the area inside out
With an array of estate agents in Crewe & Sandbach to choose from, deciding which one to go to can often be quite a challenge in itself! We often find people looking for lettings and sales in South Cheshire can find the whole experience a bit stressful and time consuming.
So what makes us different? Our Cheshire estate agents office is owned by Andy Heath and Clarie Heath, who along with the team of local property experts will guide you through the process of letting or selling your home. Together we will help guide you through the process in Crewe, Sandbach, Nantwich, Northwich and surrounding areas.
Not only do we have great customer service and a great deal of helpful knowledge of the property sector, but we have a large property portfolio of lettings and sales not only in Crewe & Sandbach but across the whole of South and Mid Cheshire, which is regularly updated with the latest properties available. From city centre flats to country farmhouses, we have the experience and reach to achieve a successful tenancy or sale for you.
With an array of estate agents in Crewe & Sandbach to choose from, deciding which one to go to can often be quite a challenge in itself! We often find people looking for lettings and sales in South Cheshire can find the whole experience a bit stressful and time consuming.
So what makes us different? Our Cheshire estate agents office is owned by Andy Heath and Clarie Heath, who along with the team of local property experts will guide you through the process of letting or selling your home. Together we will help guide you through the process in Crewe, Sandbach, Nantwich, Northwich and surrounding areas.
Not only do we have great customer service and a great deal of helpful knowledge of the property sector, but we have a large property portfolio of lettings and sales not only in Crewe & Sandbach but across the whole of South and Mid Cheshire, which is regularly updated with the latest properties available. From city centre flats to country farmhouses, we have the experience and reach to achieve a successful tenancy or sale for you.
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31st Aug 2023
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £23,700 | £440,000 |
| Lettings | 97% | 96% | £350 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 89 | 4 | 99 | 5 | 21 | 1 | 13 | 1 | 7 | 1 |
Areas covered
- CW1
- Sandbach
- CW2
- Crewe
- CW4
- Nantwich
- CW5
- CW6
- CW7
- CW8
- Knutsford
- CW10
- CW11
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Northwood is committed to the highest standards of service and compliance. Each of our branches is bound by the Property Ombudsman’s Code of Practice.
We understand that sometimes things can go wrong and if they do we are committed to resolving problems with the minimum of inconvenience.
Our complaints procedure has been structured to ensure that any concerns are dealt with as quickly and efficiently as possible. Should you require assistance with this process, please email us at [email protected] . Whilst we cannot deal directly with your complaint, we are here to help.
We have a standard procedure for handling complaints which is as follows:
1. Making a complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Branch Manager. Your complaint will be acknowledged within 3 working days. The branch will conduct a full and thorough investigation and a full written response will be sent within 15 working days.
2. If you remain dissatisfied
If you feel the matter remains unresolved you should write to the Director at the relevant Northwood office explaining why you are unhappy with the response. The Director will conduct a comprehensive review of your complaint and will give a final viewpoint in writing within 10 working days.
3. Independent redress
In the unlikely event that you are still dissatisfied then you may refer the matter to the Property Ombudsman at the following address:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
4. What next?
You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.
The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 1:48 PM 21/08/2018 by Andrew Heath
We understand that sometimes things can go wrong and if they do we are committed to resolving problems with the minimum of inconvenience.
Our complaints procedure has been structured to ensure that any concerns are dealt with as quickly and efficiently as possible. Should you require assistance with this process, please email us at [email protected] . Whilst we cannot deal directly with your complaint, we are here to help.
We have a standard procedure for handling complaints which is as follows:
1. Making a complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Branch Manager. Your complaint will be acknowledged within 3 working days. The branch will conduct a full and thorough investigation and a full written response will be sent within 15 working days.
2. If you remain dissatisfied
If you feel the matter remains unresolved you should write to the Director at the relevant Northwood office explaining why you are unhappy with the response. The Director will conduct a comprehensive review of your complaint and will give a final viewpoint in writing within 10 working days.
3. Independent redress
In the unlikely event that you are still dissatisfied then you may refer the matter to the Property Ombudsman at the following address:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
4. What next?
You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.
The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
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