100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
We cover all aspects of sales and lettings throughout Cheltenham, Tewkesbury & Gloucester and surrounding areas.We have a team of qualified and dedicated property managers who will take care of every process for the letting or sale of your property.
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We cover all aspects of sales and lettings throughout Cheltenham, Tewkesbury & Gloucester and surrounding areas.
We have a team of qualified and dedicated property managers who will take care of every process for the letting or sale of your property.
We have a team of qualified and dedicated property managers who will take care of every process for the letting or sale of your property.
Latest Reviews
28th Aug 2024
reviewed by 'Gwen'
21st Aug 2024
reviewed by 'Syed'
16th Aug 2024
reviewed by 'Luke Hatton'
9th Aug 2024
reviewed by 'Laura'
31st Jul 2024
reviewed by 'Brian Shaughnessy'
Opening Hours
Address
Northwood
11 - 15 Prestbury Road
Cheltenham
Gloucestershire
GL52 2PN
01242 587744
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £128,000 | £348,500 |
| Lettings | 95% | 96% | £420 | £2,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 75 | 3 | 125 | 8 | 11 | 0 | 8 | 1 | 7 | 0 |
Areas covered
- GL52
- GL19
- GL53
- GL20
- GL54
- GL21
- GL50
- GL51
- GL1
- GL2
- GL3
- GL4
- GL18
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jan 29,2018
Jan 29,2018
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Northwood
Have been nothing but professional and helpful in the process of my purchase.
From the initial contact and showround they have been supportive of my every need offer support , and nothing seemed like to much trouble, they supplied regular informative updates through the process ...
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Good
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Jan 29, 2018
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Thanks for such a lovely review Chris . We hope you are very happy in your new home ...
Dec 15,2017
Dec 15,2017
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I have rented a property with Northwoods for over three years, and have now just purchased the same apartment through this company. Their professionalism during this time has been exemplary. If in the future, I should decide to sell or rent my flat, I would ...
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Comment on agent fees
Fair
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Dec 16, 2017
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Hi Ashley, Thank you so much for kind words and taking the time to write a review. yourself and father have been a pleasure to deal with and we will miss having you as our tenant. we wish you all the best from all the girls here at Northwood Cheltenham Ltd ...
Sep 27,2017
Sep 27,2017
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I have used the Cheltenham branch of Northwoods for both rental and sales over the last 4 years and they really are exceptional. All members of the team are helpful, friendly and professional at all times. One of the most impressive characteristics is their honesty. I ...
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Good
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Sep 27,2017
Sep 27,2017
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I have used the Cheltenham branch of Northwoods for both rental and sales over the last 4 years and they really are exceptional. All members of the team are helpful, friendly and professional at all times. One of the most impressive characteristics is their honesty. I ...
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Good
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Sep 28, 2017
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Hi Ellie, Thank you so much for the lovely comments we shall miss speaking with you . We have enjoyed managing and selling your property . The ladies here at northwood would like to wish you the very best . Kind Regards Nikki ...
Sep 14,2017
Sep 14,2017
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Have been renting with Northwood Cheltenham now for 9 months and can honestly say they are the best letting agents I have ever been with.. I am currently renting my second property with them and with the amazing help of Rebecca Crosby she has helped me ...
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Comment on agent fees
Fees are rather good in comparison to what I have paid with previous agents
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Sep 03,2017
Sep 03,2017
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As a first time person renting a property we cannot fault Northwood especially Rebecca for guiding us through the process with their warm and friendly service We would not hesitate to recommend Northwood to any prospective tenant who are looking for property to rent....
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Comment on agent fees
Very reasonable for the thorough amount of intensive work they undertake.
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Aug 30,2017
Aug 30,2017
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Can only praise Northwoods Cheltenham. I have been a tennant of theirs for 18 months and always sung their praise. Helpful, friendly and professional. Reccomend to all!
Mark...
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Comment on agent fees
Reasonable and fair.
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Aug 30,2017
Aug 30,2017
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I have used Northwood Cheltenham for over five years and have found them to be efficient, friendly and approachable at all times. I would have no hesitation in recommending them to tenants and landlords.
The whole team works well together. Karen in particular has done ...
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Aug 30,2017
Aug 30,2017
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After a bad experience with an estate agency many years ago I have always avoided them. Well, Northwood have provided me and my partner with the best service possible!!! I had a few worries about renting with an agency and Rebecca put me at ease ...
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Comment on agent fees
Fees were explained clearly and upfront to us, we didn't hand over money without knowing what it was for.
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Aug 30,2017
Aug 30,2017
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I have been with Northwood Cheltenham since at least 2013 on the guaranteed rent scheme. I previously looked after my Fathers property and it was a nightmare.
This experience however has been very easy everything is taken care of, all I have to do is authorize ...
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Comment on agent fees
In my opinion very reasonable for the work that they do, and the security the guaranteed rent scheme offers.
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Aug 30,2017
Aug 30,2017
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It was a pleasure to deal with Northwood lettings, Rebecca the lettings agent was very helpful, friendly, understanding and patient with my needs. Would highly recommend for a professional service....
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Comment on agent fees
Good
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Aug 29,2017
Aug 29,2017
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As a tenant, I have been with a few estate agents however Northwoods Cheltenham have by far been the best. They have treated me so well and with a lot of respect and always available should I need to communicate with them. I am also ...
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Aug 25,2017
Aug 25,2017
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*Horrible experience with this company.
I was a tenant and quickly learnt this company only cares about the landlords. They sting the tenants at any opportunity possible, especially up front with unnecessary charges and fees, some of which other agents don't use.
Even when treating ...
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Comment on agent fees
BAD
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Oct 17,2016
Oct 17,2016
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Northwood have provided an excellent service in renting and managing my flat for the last 6 years or so. On deciding to sell my property the level of service continued with regular updates provided on viewings and throughout the sale process. I would recommend Northwood to ...
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Oct 04,2016
Oct 04,2016
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The Northwood team have been an amazing support whilst looking after my property over the last 8 years. They have been easy to deal with & have not worried at all that they would be in touch if there were any issues [whether property or tenant]. Over ...
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Comment on agent fees
Worth every penny!
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Oct 04, 2016
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Thank you kindly for your review it was a pleasure having you as a landlady . I wish you the very best with your house project and look forward to hearing from you again . ...
Aug 31,2016
Aug 31,2016
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My daughter and I rented our flat throught Northwood for 8 years. The whole team were always very friendly and professional. We would have no problem recommending them to friends and family. Thank you Nicola and your caring Team....
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Comment on agent fees
Fees are what you would expect from reputable agents.
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Jul 14,2016
Jul 14,2016
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All the staff at Northwood Cheltenham are excellent I have two buy to let flats with them and it is totally stress free would highly recommend and Nicola is a Godsend !...
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Comment on agent fees
Good value as it takes any strain /problems away
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Aug 11, 2016
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Hello Lin, Thank you so much for your kind words, you are an absolute pleasure to work with . Kind Regards the Northwood Team ...
Jul 11,2016
Jul 11,2016
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I purchased my first ever flat from this company. I was pretty clueless but they guided me through the whole process & even put up with my daily emails! I can not recommend them enough...
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Comment on agent fees
I am the buyer so paid them no fees
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Jul 11, 2016
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Hi Paddy, thank you for your lovely comments and we wish you every happiness in your new home . Kind Regards the Northwood team ...
Jul 08,2016
Jul 08,2016
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Fabulous support from Northwood when buying my first property. Friendly and professional service. They kept me well informed throughout the process...
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Jul 11, 2016
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Dear Ellen, I am delighted to read your comment as a family business we strive to provide all customers with an outstanding service. All of us at Northwood would like to wish you the very best in your new home and feel free to pop in if passing ...
Jun 16,2016
Jun 16,2016
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I have rented with Northwood for the last year and they have been fantastic as an agent. Have dealt with all my queries and maintenance for the property when needed and are alway keeping me up dated with everything I need to know. Would always ...
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Comment on agent fees
Really good a lot less then most agents
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Jun 14,2016
Jun 14,2016
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Very pleasant to deal with. Really impressed with the way they enthused about the property.
Regular updates throughout.
Thank you very much...
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Comment on agent fees
Good
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Jun 14, 2016
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Thank you for your comment and wish you all the very best ...
Mar 30,2016
Mar 30,2016
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Having purchased and sold property in the Cheltenham area before experiencing 'larger' estate agents, our experience with Northwood was an absolute pleasure. Always cheerful, polite and ready to help with our queries. From the acceptance of our offer to closure was as easy as you ...
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Comment on agent fees
Not applicable as we were the buyers
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Mar 30, 2016
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Thank you for your kind comments and pleased you have been happy with our service ...
Mar 25,2016
Mar 25,2016
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A quick sale efficiently managed. Nikki was friendly and efficient throughout. We appreciated the support at a stressful time. Would recommend....
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Comment on agent fees
Good value
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Jan 29,2016
Jan 29,2016
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What an excellent service from Northwood estate agents! Having just sold a property in Cheltenham I can highly recommend them. Right from the initial visit, I had confidence that Nikki understood what was required to market the property successfully and the whole process was managed ...
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Comment on agent fees
very good value
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Jan 29, 2016
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Thank you for your lovely comments Hazel it was an absolute pleasure to work with you . ...
Nov 10,2015
Nov 10,2015
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Nikki went the extra mile with both our property lettings. Nothing was too much trouble and compared with other agents we have used in the past, she was A*+++. We would have no hesitation in using her again and in recommending her to all our ...
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Nov 10, 2015
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Thank you for such lovely comments and very much look forward to dealing with any future properties for you ...
Oct 30,2015
Oct 30,2015
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We have rented out our flat through Northwoods for about 10 years during which time they have always been professional, helpful and friendly, especially Kate Owen and Nikki Ponsford. We have now sold the property through Northwoods and this process was managed very well too. We ...
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Oct 30, 2015
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Thank you for your lovely review, you will be missed by all the team here at Northwood . Keep in touch !
Nikki :) ...
Oct 05,2015
Oct 05,2015
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We've used Northwood, headed by Nikki Ponsford, for the past 7 years. In that time, we've found the service to be excellent. All problems with various tenants and property maintenance issues were dealt with promptly and efficiently.
Our relationship with the series of tenants at the ...
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Comment on agent fees
Fair and reasonable
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Sep 26,2015
Sep 26,2015
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Outstanding!! We used Northwood Cheltenham to sell our house and from start to finish we were extremely happy with the service from the professional, friendly and helpful team. Great communication at all stages of the sale of our property. A special thank you to Karen ...
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Jul 05,2015
Jul 05,2015
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Communication was fantastic, have never experienced such a roactive approach to comminication. l was asked early on if email update would be better than phone calls. l got detailed update emails every week and also additional al emails when something important moved forward.
Also a ...
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Jun 23,2015
Jun 23,2015
1
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Everyone at Northwood who I dealt with, if it was over the phone or going to the agents themselves they were always extremely helpful in all my needs. When I left Northwood it was due to my family growing and needed a bigger property they ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 2:21 PM 05/07/2018 by allAgents
Best Letting Agent in Cheltenham 
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