Cheltenham, GL52
4.9/5, 241 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
We cover all aspects of sales and lettings throughout Cheltenham, Tewkesbury & Gloucester and surrounding areas.We have a team of qualified and dedicated property managers who will take care of every process for the letting or sale of your property. show more We cover all aspects of sales and lettings throughout Cheltenham, Tewkesbury & Gloucester and surrounding areas.
We have a team of qualified and dedicated property managers who will take care of every process for the letting or sale of your property.
Northwood - Visit Our Website

Opening Hours
Address

Northwood
11 - 15 Prestbury Road
Cheltenham
Gloucestershire
GL52 2PN
01242 587744

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £128,000 £348,500
Lettings 95% 96% £420 £2,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
76 3 127 8 11 0 8 1 7 0
Areas covered
  • GL52
  • GL19
  • GL53
  • GL20
  • GL54
  • GL21
  • GL50
  • GL51
  • GL1
  • GL2
  • GL3
  • GL4
  • GL18
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NALS TPOS DPS SAGEagent
Latest Properties

No Properties

Images & Videos

“Excellent customer service...”

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Feb 28,2023
Minithumbup
Lin
Lisa
By: 'Mrs N'
Feb 28,2023
0 people found
this helpful
I had the pleasure of being a tenant under Northwood for 10 years, during this time they were quick to sort any repairs that needed and always did a thorough check of the property every 6 months. Unfortunately due to our landlords selling the property we had ...
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By: Nikki Ponsford
Feb 28, 2023
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Hi Kate, We are so sorry to lose you as tenants you have always been outstanding . From us all here at Northwoods we wish you and your family the very best Kind Regards Nikki ...

“Northwood provided a fantastic service when I......”

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Feb 28,2023
Minithumbup
By: 'Sarah Clark'
Feb 28,2023
0 people found
this helpful
Northwood provided a fantastic service when I had 3 sales taking place consecutively, Julie was an absolute star and key in getting these through. Her persistence in chasing all parties and keeping up to date with the latest position of all sales was amazing and she ...
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“Holly was really lovely, supportive, and pati......”

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Feb 11,2023
Minithumbdown
By: 'Eva'
Feb 11,2023
0 people found
this helpful
Holly was really lovely, supportive, and patient. Northwood said that they would transfer the energy, water, and council tax into our name, but did not give us contact details. We have since had to call these all up separately and set up accounts. Just would ...
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“Thank you for the excellent service. I worked......”

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Feb 04,2023
Minithumbup
By: 'Himali'
Feb 04,2023
0 people found
this helpful
Thank you for the excellent service. I worked with Northwood Cheltenham for our home move. Their support was excellent from the day we visited the house until we move in. We were guided and supported in each and every step. Friendly, supportive, and always available ...
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“I was impresed by how easy Nortwood were to d......”

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Feb 02,2023
Minithumbup
By: 'Devon'
Feb 02,2023
0 people found
this helpful
I was impresed by how easy Nortwood were to deal with, both during viewings (with Holly), and in working to push forward the progress of a flat I was buying from one of their clients (with Julie). The process was quick and painless, and they ...
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“I was with Northwood for 4 years as a tenant.......”

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Jan 30,2023
Minithumbup
Lisa
By: 'Daniel'
Jan 30,2023
0 people found
this helpful
I was with Northwood for 4 years as a tenant. They maintain high standards for their properties but are always open to discussion and treated me with respect. Lisa in particular was an exceptional property manager maintaining an excellent line between ensuring the landlord's interests were ...
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“Northwood Cheltenham...”

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Jan 26,2023
Minithumbup
By: 'James'
Jan 26,2023
0 people found
this helpful
All of the staff at Northwood Cheltenham have been great - genuinely helpful and transparent in all the best ways. Always quick to help sort out any issues and really communicative in the process!...
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“Holly has been a great help and communicator ......”

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Jan 24,2023
Minithumbup
By: 'James Crawshaw'
Jan 24,2023
0 people found
this helpful
Holly has been a great help and communicator throughout the process of renting my property. I’d like to thank her and her colleagues for their well informed professional approach. Thanks again....
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“Would not hesitate to recommend Northwoods.......”

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Jan 13,2023
Minithumbup
Nikki
By: 'Pat'
Jan 13,2023
0 people found
this helpful
Would not hesitate to recommend Northwoods. They have helped me through a number of difficult situations with my property in Cheltenham. Nothing has been too much trouble for them and I trust their professional judgement and advice. Pat Short...
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“Tenant Review...”

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Jan 06,2023
Minithumbdown
Lisa
By: 'KH'
Jan 06,2023
0 people found
this helpful
I am a tenant of Northwood the whole team including lisa my property manager who is so helpful and always respond to any queries and maintenance issues prompty Highly recommend them as letting agents...
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By: Nicola Ponsford
Jan 08, 2023
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Thank you kindly for taking the time to leave your comments. I am delighted you are happy with the service you receive. Kind Regards Nikki ...

“A very good service....”

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Dec 12,2022
Minithumbdown
Nikki
By: 'A'
Dec 12,2022
0 people found
this helpful
A very good service. Northwood ensured that all loose ends were followed up on in a timely manner and that the purchase completed on time. There was regular email contact with all parties throughout the process....
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“New rental...”

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Dec 08,2022
Minithumbup
By: 'Andrea Hunt'
Dec 08,2022
0 people found
this helpful
Throughout the rental search process Holly has been professional and helpful. Her friendly nature has made the whole process a lot easier - thank you Holly...
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“M Brooks review...”

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Dec 08,2022
Minithumbup
MILLY
By: 'JC'
Dec 08,2022
0 people found
this helpful
From the moment I met Milly for a viewing she was friendly and engaging. The moving in process itself was quite slick, which is always really helpful as it can be quite a stressful period. Milly has been really reactive whenever I have contacted her ...
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“Julie handled the sale of my property, prompt......”

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Dec 07,2022
Minithumbup
By: 'John'
Dec 07,2022
0 people found
this helpful
Julie handled the sale of my property, promptly dealing with any and all enquiries. She was also very proactive, giving the solicitors a nudge to keep the sale moving when required....
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“Lin has been very responsive in dealing with ......”

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Dec 05,2022
Minithumbup
Lin
By: 'Sally'
Dec 05,2022
0 people found
this helpful
Lin has been very responsive in dealing with any of my questions as a landlord. She was able to support me quickly and helpfully when I required additional documentation for my mortgage lender....
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“Milly has always been fantastic. Always there......”

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Nov 30,2022
Minithumbup
MILLY
By: 'Moa Bäckström'
Nov 30,2022
0 people found
this helpful
Milly has always been fantastic. Always there to help out if needed and is absolutely lovely. It’s a pleasure when she pops round...
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By: Nikki Ponsford
Nov 30, 2022
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Thank you kindly for your comments , I am delighted you are happy with the service Milly provides Kind Regards Nikki ...

“Have been a tennant with Northwood for a few ......”

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Nov 27,2022
Minithumbup
MILLY
By: 'Mason'
Nov 27,2022
0 people found
this helpful
Have been a tennant with Northwood for a few years and never really had any issues. Have had both Lisa & Milly as property managers and any interaction with them has always been easy and polite. Issues are resolved promptly and am kept in the loop ...
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“Excellent Service...”

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Nov 27,2022
Minithumbup
By: 'Phil Mason'
Nov 27,2022
0 people found
this helpful
I have been using Northwood to let my property for the last 8 years and the service has been excellent. The entire team are extremely professional and diligent, they cannot do enough to support me as a landlord and ensure my property is well looked after ...
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By: Nikki Ponsford
Nov 27, 2022
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Hi Phil, Thank you for such lovely comments . it has been an absolute pleasure looking after you as both a tenant and a landlord and long may it continue Kind Regards Nikki :) ...

“Always there to help no problems at all and s......”

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Nov 25,2022
Minithumbup
MILLY
By: 'Darren Evans'
Nov 25,2022
0 people found
this helpful
Always there to help no problems at all and support always polite on phone and in person and repairs done on time...
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“Pretty good during the tenancy but good luck getting your deposit back...”

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Nov 22,2022
Minithumbdown
MILLY
By: 'James'
Nov 22,2022
0 people found
this helpful
We had rented a flat through Northwood and lived there for just over three years. The initial start of the tenancy was handled really well by Julie who had answers to all of our questions and arranged our tenancy flawlessly. During our tenancy, maintenance problems ...
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“Great Service...”

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Nov 21,2022
Minithumbup
Nikki
Lisa
By: 'Chris'
Nov 21,2022
0 people found
this helpful
We’ve been with Northwood for nearly 6 years, no complaints so far! We’re abroad for the foreseeable future and Northwood manage the whole letting process beautifully. Prompt excellent service....
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“Management Services...”

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Nov 21,2022
Minithumbup
MILLY
By: 'Paul Rodgers'
Nov 21,2022
0 people found
this helpful
Having used Northwoods Management Services for a large number of years including the Guaranteed Rent Scheme I am pleased to say a further 2 year contract has just been signed highlighting our commitment to their efficiently run business. Communication is key and Northwoods do not disappoint, ...
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“I have always received a friendly and profess......”

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Nov 21,2022
Minithumbup
MILLY
By: 'Karl Kent'
Nov 21,2022
0 people found
this helpful
I have always received a friendly and professional service from Holly & Milly at Northwoods In Cheltenham. Any issues are always dealt with promptly. Many thanks....
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“🌟 for Milly! Thank you for all your help!...”

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Nov 18,2022
Minithumbup
MILLY
By: 'Elysia'
Nov 18,2022
0 people found
this helpful
Having being first time renters, the whole experience was a little daunting to us at first, however Milly our property manager has completely put us at ease, any maintenance which arose is dealt with quickly and professionally. Nothing was ever to much of a ask. ...
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“All the stars!! THE BEST LETTING AGENCY. Ho......”

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Nov 18,2022
Minithumbup
Nikki
Lisa
By: 'Natalie'
Nov 18,2022
0 people found
this helpful
All the stars!! THE BEST LETTING AGENCY. Honestly Northwoods have been amazing throughout the whole 5 years I have been a tenant of theirs. Their support and guidance have been a godsend. Their high standards and clear expectations have provided me with a beautiful property I ...
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“Northwood have been very pro-active and quick......”

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Nov 18,2022
Minithumbup
MILLY
By: 'Pete'
Nov 18,2022
0 people found
this helpful
Northwood have been very pro-active and quick to respond, with friendly and helpful staff dealing with all aspects of the tenancy....
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“Excellent agents, very professional and minim......”

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Nov 17,2022
Minithumbup
Nikki
Lisa
By: 'Alex'
Nov 17,2022
0 people found
this helpful
Excellent agents, very professional and minimal fuss. Easy to deal with and everything has gone smoothly. Filled my vacancy quickly and no complaints so far....
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“Excellent Team...”

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Nov 16,2022
Minithumbup
Lisa
By: 'Carol Washbourne'
Nov 16,2022
0 people found
this helpful
As a tenant of Northwood for several years all the team are just amazing in particular my property manager Lisa Horsfall is quick to deal with any issues raised and is always so friendly and helpful Cant recommend them enoug...
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“As a landlord going through them they are exc......”

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Nov 15,2022
Minithumbup
MILLY
By: 'Al'
Nov 15,2022
1 people found
this helpful
As a landlord going through them they are exceptional and their costs very reasonable. It'd cost me way more to do the stuff myself. I cannot fault the team who always goes above and beyond and manages the properties exceptionally well. They have a hot-list ...
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By: Nikki Ponsford
Nov 15, 2022
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Thank you kindly for your comments . ...

“When I was looking for a new Apartment to Ren......”

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Nov 15,2022
Minithumbup
MILLY
By: 'Yvonne Pamela West'
Nov 15,2022
0 people found
this helpful
When I was looking for a new Apartment to Rent two years ago, I had a 'shopping list' in my Mind of what I wanted. it was NORTHWOOD who found exactly what I was looking for. The unending help, guidance and kindness shown through the ...
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By: Nicola Ponsford
Nov 15, 2022
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Dear Yvonne, It is a pleasure to have you has a tenant. Thank you for the lovely comments Kind Regards Nikki ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Any complaints must be in writing addressed to the Director who will respond in writing within 10 working days .
Last updated at 2:21 PM 05/07/2018 by allAgents

Awards won by Northwood, Cheltenham GL52 2PN



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Northwood

Branch - Cheltenham, GL52