Carlisle, CA1
4.9/5, 204 reviews
95% recommended
96% sales valuation accuracy
100% sales fee satisfaction
89% lettings valuation accuracy
98% lettings fee satisfaction
Carlisle's Award Winning Agent!!Whether Selling or Letting your property, when using Northwood Carlisle, you do so with the confidence that you are using the best agent in Carlisle and Cumbria following our success at The British Property Awards 2016-2019As Carlisle's leading estate agent, we're a professional team of ... show more Carlisle's Award Winning Agent!!

Whether Selling or Letting your property, when using Northwood Carlisle, you do so with the confidence that you are using the best agent in Carlisle and Cumbria following our success at The British Property Awards 2016-2019

As Carlisle's leading estate agent, we're a professional team of local, friendly experts who are passionate about property and really put our knowledge to work. We offer the full range of sales, lettings and property management. Our team is genuinely committed to guiding you through the process of letting or selling in Carlisle in a way that is as successful and stress-free as possible.

LETTINGS

For landlords who are thinking of letting their property in Carlisle or the surrounding area, don't accept vacant periods or rental arrears on your property. Our Guaranteed rent scheme takes all the risk and hassle away. It's the perfect 'let and forget' solution. We also offer a variety of property management schemes ranging from the traditional fully manged or our tenant find scheme. For a no obligation market appraisal of your rental property, call our team today.

We are the agent of choice in Carlisle with one in five rental properties let by us*. Check our customer reviews at All Agents / Google Reviews

SALES

We offer our clients a bespoke service designed to sell your property at the highest price in the quickest time. There are no up front costs and we even pay for the EPC and floor plan. We specialise in accompanied viewings meaning you don’t need to be present when selling your property. We also can offer a virtual tour of your property.* Call our team today for a free valuation of your property.

TENANTS OR BUYERS

If you're a tenant or purchaser looking for your next home, take a look at the properties that are currently available, use the My Northwood account to set up email property alerts or alternatively get in touch to register your details.

So whether you have a specific lettings or sales question, want some honest advice or are ready to go for it, get in touch with one of the team today.

We are proud to have Client Money Protection in place and are members of SafeAgent, NALS and The Property Ombudsman

*Rightmove report 1st January - 11th December 2019
*Terms and conditions apply
Northwood - Visit Our Website

Latest Reviews

View all Reviews 204
9th Apr 2024
reviewed by 'Stephen'
“Ruth at Northwood has been kind, patient and understand as well as exceptionally professional. In an area that is highly ......”
7th Feb 2024
reviewed by 'Gary Glover'
“I have been dealing with Ruth from the Carlisle branch. She's been fantastic. Very professional, helpful and friendly. Looking forward ......”
7th Feb 2024
reviewed by 'Gary Glover'
“I have been dealing with Ruth from the Carlisle branch. She's been fantastic. Very professional, helpful and friendly. Looking forward ......”
30th Jan 2024
reviewed by 'Liv'
“Ruth and Jenna have been so helpful and couldn’t have made renting my first property any easier!! Thankyou so ......”
12th Dec 2023
reviewed by 'Tanya'
“Friendly and professional service from everyone we had contact with.We were helped through the process efficiently and kept informed ......”
22nd Nov 2023
reviewed by 'Wong'
“Had a very pleasant experience at Northwood, the team is very friendly, and professional, especially services provided by Susan. She ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Northwood
2 Crosby Street
Carlisle
Cumbria
CA1 1DQ
01228 534 000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 100% £58,000 £450,000
Lettings 89% 98% £350 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
65 0 90 9 25 0 10 0 4 1
Areas covered
  • CA1
  • CA2
  • CA3
  • CA4
  • CA5
  • CA6
  • CA8
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
DPS TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
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Images & Videos
Northwood Image 1
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“We would strongly recommend using Northwood, especially if you have ......”

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Sep 24,2015
Minithumbup
Staff profile picture
Gordon Adamson
By: 'Janet'
Sep 24,2015
1 people found
this helpful
We would strongly recommend using Northwood, especially if you have a property to let. They are friendly, professesional and good value for money. As landlords we have been impressed with the speed with which they have found tenants and also completed the paperwork. For example ...
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By: Gordon
Sep 24, 2015
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Thanks for your kind words Janet and Steve. We're very pleased to be of service to you. ...

“First class service. Erica Stephenson in particular. With a radiant ......”

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Sep 18,2015
Minithumbup
By: 'Jab!'
Sep 18,2015
0 people found
this helpful
First class service. Erica Stephenson in particular. With a radiant smile and a captivating manner delt with my query fantasticly, going above and beyond to help me gets things sorted. Very grateful keep up the good work x...
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“Fantastic service throughout the process. They were quick and efficient ......”

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Aug 14,2015
Minithumbup
By: 'Hannah88'
Aug 14,2015
2 people found
this helpful
Fantastic service throughout the process. They were quick and efficient and always kept us in touch of any progress made in our application. There was a slight hiccup when we came to pick up the keys caused on out part, but Gilli did everything she ...
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“From the very first meeting I had complete confidence in ......”

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Aug 13,2015
Minithumbup
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Gordon Adamson
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Kerry
By: 'JG'
Aug 13,2015
2 people found
this helpful
From the very first meeting I had complete confidence in Northwood and they didn't let me down. From outstanding property details that really showed my house at its best to fantastic communication. Most importantly I achieved a great price....
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Comment on agent fees
Great value with solicitors fees included
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“knowledgeable and proactive organisations with excellent service ethos OVER THE ......”

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Jul 17,2015
Minithumbup
By: 'Bob'
Jul 17,2015
10 people found
this helpful
knowledgeable and proactive organisations with excellent service ethos OVER THE LAST TWO YEARS NOTHWOODS HAVE PROVIDED PROFESSIONAL HELP AND GUIDANCE IN THE MANAGEMENT AND SALE OF TENTED PROPERTIES TO AND EXCEPTIONAL STANDARD THANK YOU...
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Comment on agent fees
value for money
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“Northwood have acted for me for a number of years. ......”

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Jul 10,2015
Minithumbup
By: 'AA'
Jul 10,2015
9 people found
this helpful
Northwood have acted for me for a number of years. They initially gave advice on my property to get it in a condition to rent. They have then dealt with finding, vetting and any queries from tenants. Any repairs that have needed done they have ...
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“As an unintentional landlord, I find the Northwood Guaranteed Rent ......”

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Jul 10,2015
Minithumbup
By: 'Alan'
Jul 10,2015
6 people found
this helpful
As an unintentional landlord, I find the Northwood Guaranteed Rent service a really successful way to avoid the hassle of letting. The benefit of peace of mind far outweighs the costs and I am wholly content with the professional service provided by the Carlisle Office ...
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“After using some of the other letting agents in Carlisle, ......”

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Jul 09,2015
Minithumbup
By: 'Woodmass'
Jul 09,2015
5 people found
this helpful
After using some of the other letting agents in Carlisle, I started working with the Northwood letting team just over 7 years ago They have helped me let out and grow my buy to let property portfolio over the years I have always found the Northwood ...
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“We have dealt with Northwood as a Landlord for a ......”

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Jul 09,2015
Minithumbup
By: 'APP'
Jul 09,2015
5 people found
this helpful
We have dealt with Northwood as a Landlord for a number of years. Northwood are very professional and flexible in their dealings, staff are knowledgeable and there is always someone on hand to answer any queries or issues. I would recommend Northwood to any Landlord ...
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“Thank you for looking after our son's property over the ......”

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Jun 19,2015
Minithumbup
By: 'Maureen'
Jun 19,2015
7 people found
this helpful
Thank you for looking after our son's property over the last two years. We appreciate the regular inspections and being informed of the outcome. We would recommend Northwood to anyone proposing to let their property....
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“I would like to say that Northwood have been amazing ......”

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Jun 18,2015
Minithumbup
By: 'GC'
Jun 18,2015
7 people found
this helpful
I would like to say that Northwood have been amazing to us and have helped us a lot. We have had a lot of worry over the years with the landlady but all of the staff at Northwood have really helped....
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“Northwood were pro-active and very efficient in assessing my property, ......”

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Jun 18,2015
Minithumbup
By: 'Alan'
Jun 18,2015
8 people found
this helpful
Northwood were pro-active and very efficient in assessing my property, recommending the level of rent, finding a tenant and ensuring that the property was up to standard. Way better than my previous agents in all respects. I highly recommend Northwood....
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“I have dealt with Northwood for about six/eight weeks ......”

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Jun 09,2015
Minithumbup
By: 'Jill'
Jun 09,2015
5 people found
this helpful
I have dealt with Northwood for about six/eight weeks as a tenant. All of the staff I have dealt with have been lovely and always happy to help. Erica, Georgina, Elaine, Gilli and Max. Nothing has been too much trouble and they have always ...
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Comment on agent fees
Honest value
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“I have been a tenant with Northwood Carlisle for two ......”

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Apr 21,2015
Minithumbup
By: 'Jenny'
Apr 21,2015
5 people found
this helpful
I have been a tenant with Northwood Carlisle for two years. During this time I have lived in two lovely properties. I must commend Northwood for their friendliness and attentiveness to any problems reported during my tenancy. My only criticism would be, what I assume ...
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“I changed to Northwood as my previous agent was poor ......”

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Jun 25,2014
Minithumbup
By: 'Mrs'
Jun 25,2014
4 people found
this helpful
I changed to Northwood as my previous agent was poor with communication. Since changing some 5 years ago, I've found the guys at Northwood extremely professional, approachable, helpful and they offer excellent value for money....
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“I have used Northwood since they opened 7 years ago, I ......”

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Jun 25,2014
Minithumbup
By: 'Woody'
Jun 25,2014
4 people found
this helpful
I have used Northwood since they opened 7 years ago, I have a great close working relationship with the staff, after using several other agents in the town, I would strongly recommend Northwood. I look forwards to working with them in the future....
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“I would just like to say how impressed we have ......”

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Jun 24,2014
Minithumbup
By: 'Ms'
Jun 24,2014
5 people found
this helpful
I would just like to say how impressed we have been throughout with the service received from all the personnel at Northwood in Carlisle. We had our property up with an agent previously and changed to Northwood, very noticeable the differences between a firm who ...
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“Avoid renting from Northwood if at all possible, apart from ......”

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Jun 18,2014
Minithumbdown
By: 'Oggy'
Jun 18,2014
5 people found
this helpful
Avoid renting from Northwood if at all possible, apart from the fact they charge the highest fees, and you never get to speak to the same person when you call their office, they will also try and visit the property you are renting by not ...
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What agent could do to change your mind?
By following the law.
Attached Filesnbsp;
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By: Gordon
Jun 24, 2014
View all comments (1)
Dear Oggy Thank you for taking the time to write your review, I'm sorry you felt the need to. I have detailed a response below but would welcome the opportunity to discuss the matter with you, so please could you contact our office and ask for me personally. Northwood are members of the Property Ombudsman, we are also OFT approved and pride ourselves on our customer service, so please get in touch. Our fees are mid range and competitive against our competition. We are a busy office and ...

“3 months ago when I reported an overflowing drainpipe it was ......”

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Mar 13,2014
Minithumbdown
By: 'oddbox'
Mar 13,2014
0 people found
this helpful
3 months ago when I reported an overflowing drainpipe it was just that. I have asked various times in the meantime of any news regarding a repair and have just been told each time it was in hand. 3 months later with still nothing done, two or ...
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By: oddbox
Jul 16, 2014
View all comments (1)
Since this review was written, I have been contacted by the manager of the branch who has solved the problem very quickly and I trust has taken steps to improve whatever went wrong with communication here. I'm unable to edit the review, but my opinion of Northwood has improved and hopefully lessons have been learnt so this is unlikely to affect anyone in future who is considering using Northwood. ...

“When I was looking for an agent to assist me ......”

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Nov 17,2015
Minithumbup
Staff profile picture
Kerry
By: 'Aston'
Nov 17,2015
1 people found
this helpful
When I was looking for an agent to assist me with letting my flat I chose Northwood from the Google options. Having had a very bad experience with a tenant who was a friend of a friend I decided that I would need help to ...
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“I have been a Tenant of the Northwood Office (Carlisle) ......”

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Oct 29,2015
Minithumbup
By: 'Mark'
Oct 29,2015
2 people found
this helpful
I have been a Tenant of the Northwood Office (Carlisle) for over 6 years and have rented three properties. During this time I have had no reason to complain in relation to the way that I am treated as a tenant. The staff are second to ...
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“Hi Gilli Thank you so much for everything you and ......”

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Aug 17,2015
Minithumbup
By: 'Marian'
Aug 17,2015
4 people found
this helpful
Hi Gilli Thank you so much for everything you and your colleagues have done over the last few days. You have gone above and beyond what is required and made a difficult situation so much easier. I am more than happy to provide the following ...
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“My wife and I were looking for a property for ......”

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Sep 17,2015
Minithumbup
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Kerry
By: 'Gary'
Sep 17,2015
0 people found
this helpful
My wife and I were looking for a property for our son who was stating a new job in Carlisle. We do not know the area, it was our first visit to Carlisle, so we were very dependant on the local agent's to help us ...
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“We have been clients of Northwood now for some time ......”

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Nov 06,2015
Minithumbup
By: 'Steven'
Nov 06,2015
0 people found
this helpful
We have been clients of Northwood now for some time and have always found the service they offer exceptional. It is difficult to single out just one or two of the team as I have always found all of the staff there very helpful. It ...
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Staff picture Gordon Adamson
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:47 PM 23/10/2019 by allAgents

Awards won by Northwood, Carlisle CA1 1DQ



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Northwood

Branch - Carlisle, CA1

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