100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
94% lettings fee satisfaction
Looking to buy, sell, rent or let in Cardiiff?As a leading Cardiff Letting Agent, we're a professional team of local, friendly experts who are passionate about property. Northwood offer the full range of sales, lettings management and property rentals, but are best known for our Guaranteed Rent service. So ...
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Looking to buy, sell, rent or let in Cardiiff?
As a leading Cardiff Letting Agent, we're a professional team of local, friendly experts who are passionate about property. Northwood offer the full range of sales, lettings management and property rentals, but are best known for our Guaranteed Rent service. So whether its letting in Cardiff or finding an estate agent in Cardiff call Northwood today on 02920 301141 or pop in to 23 Whitchurch Road, Cardiff, CF14 3JN.
As a leading Cardiff Letting Agent, we're a professional team of local, friendly experts who are passionate about property. Northwood offer the full range of sales, lettings management and property rentals, but are best known for our Guaranteed Rent service. So whether its letting in Cardiff or finding an estate agent in Cardiff call Northwood today on 02920 301141 or pop in to 23 Whitchurch Road, Cardiff, CF14 3JN.
Latest Reviews
23rd Oct 2024
reviewed by 'Sophie'
22nd Oct 2024
reviewed by 'Mohamed Elzoghby'
15th Oct 2024
reviewed by 'Richard'
4th Oct 2024
reviewed by 'Abigail Harries'
12th Sep 2024
reviewed by 'Nina Moseley'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £311,000 | £585,000 |
| Lettings | 93% | 94% | £500 | £1,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 0 | 37 | 4 | 7 | 0 | 0 | 1 | 4 | 0 |
Areas covered
- CF14
- Cardiff
- CF10
- Newport
- CF15
- CF23
- NP10
- NP20
- NP19
- NP23
- CF5
- CF3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jul 06,2022
Jul 06,2022
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I have only been with Northwood a short time but I must say that I am so impressed with their professionalism and 'on the ball' service. A small office where everybody is helpful, polite and appear experienced in all property matters. I would fully recommend....
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Apr 21,2021
Apr 21,2021
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Fantastic. Utmost dedication shown in selling our property. Always accessible, very people orientated extremely professional, plus very forward thinking. Launches via Facebook, interesting marketing methods, very much at the forefront of their industry. Northwood shone out above all their competitors and we were absolutely thrilled ...
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Jun 01,2018
Jun 01,2018
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Have had dealings with Northwood Cardiff for a number of years. A very knowledgable & professional team who can never do enough for you, would highly recommend....
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Good
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May 12,2018
May 12,2018
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I have worked with the team at Northwood Cardiff for 12 years with them providing a fully managed rental service to my property. During that time they have always been great to deal with and have always found great tenants for me, with little fuss or ...
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May 02,2018
May 02,2018
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The team at Northwood Cardiff are very professional and helpful and nothing is ever too much trouble. I have had dealings with them for a number of years and would highly recommend
them....
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Good
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Jul 01,2017
Jul 01,2017
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Kate was efficient and helpful throughout the process of letting my house with my cat in residence - she really considered my cats needs and my wishes and found the appropriate tenants....
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Jul 01,2017
Jul 01,2017
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Ryan Rowe and James Parrott have been always helpful. Everytime we need their help we had a quick reply from the office, and we are really happy about their service....
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Comment on agent fees
I think this agent´s fees are appropriate for the service they give. Not too expensive.
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Jun 30,2017
Jun 30,2017
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Kate Gwinnutt, with whom I have had most dealings, is professional, efficient, timely and friendly at all times. Diolch/Thank you Kate.
Due to the generic email address shared by all staff it is possible for the occasional communication to be overlooked and require chasing ...
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Comment on agent fees
Good value for money on guaranteed rent scheme.
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Jun 30,2017
Jun 30,2017
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Kate is very knowledgeable and is my primary contact with Northwood. I feel confident that if I have any issues or questions, Kate would be on hand to help in any way that she could....
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Jun 30,2017
Jun 30,2017
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All agents we have dealt with during our current tenancy and the one we are going to rent have been very polite, helpful & obliging & have kept us informed at all times....
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Comment on agent fees
I feel this agents fees are fair.
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Feb 23,2017
Feb 23,2017
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I have used the Guaranteed rent scheme with Northwood for the last year. Having never done this before I was concerned it was going to be a real pain. From start to finish the process was fabulous with this company. Kate organised everything from the ...
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Comment on agent fees
I feel that I had a great deal with the rental and would use this service again.
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Dec 14,2016
Dec 14,2016
2
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Moving in was fine. However, the woman who showed us the property took the meter readings incorrectly causing a bill from an enery supplyier with an estimated reading .. Way above what I use! .. I contacted them by email about the situation with no reply on ...
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Mar 31,2016
Mar 31,2016
1
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Northwood Cardiff is without a doubt the best agency I've ever been with.
Everything is done professionally and on time. There were no mistakes or hidden costs. Kate was fantastic (even during my moving day meltdown!). Really friendly and helpful.
I'd rent from Northwood again ...
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Feb 04,2016
Feb 04,2016
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Very helpful and friendly staff who do all that they can to make the property feel like our own home. The don't bother us at all.
Repairs are performed quickly...
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Comment on agent fees
I do not agree with having to pay ‚£50 every 6 months to renew the tenancy
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Feb 04,2016
Feb 04,2016
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Very friendly and easy to deal with. Maintenance issues dealt with promptly by friendly contractors. Staff who carry out annual inspections are professional but friendly...
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Comment on agent fees
Not too happy with having to pay an additional ‚£50 every 6 months to renew the tenancy
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Feb 03,2016
Feb 03,2016
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Professional service, quick responses and had no issues during my tenancy of the property. Check-in process was simple and fast, all details were simple to understand....
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Comment on agent fees
Reasonable fees - About average for the area
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Feb 02,2016
Feb 02,2016
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I really enjoyed my dealings with northwood. I found the guys and gals to be very helpfull. Ive been with several letting agencies and Northwood is by far the best. I will definitely be looking to go with Northwood if i require a letting agency ...
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Comment on agent fees
Found them to be competitive
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Feb 16, 2016
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Hi Dory. Thank you for your lovely comments. We are sorry to lose you as a tenant and wish you all the best for the future. ...
Feb 02,2016
Feb 02,2016
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I just feel so comfortable being at the hands of such a professional agency, I've been with them for 4 years now & they've never been late on me for anything I ask for. Most importantly, they are so resilient & flexible, and they make sure both the ...
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Good
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Feb 16, 2016
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Hi Mohammad, thank you for your very kind review! ...
Aug 27,2015
Aug 27,2015
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The agency was quick to visit the property, give a valuation and take some excellent photographs. We got several positive comments from others as to how good the house looked. Kate gave good tips on how to present the house. We were pleased when a ...
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Aug 26,2015
Aug 26,2015
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I have been renting through Northwood for a few years now and have always felt they offer a great service. Whenever we have had any maintenance issues at the property the staff have always been very helpful and the issues have been resolved quickly....
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Aug 26,2015
Aug 26,2015
1
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Northwood have been managing my property in st Mellons for the past 5 years. I have no complaints about the service. They always keep me informed and provide updates from their inspection visits. Even when thinks take a little longer to resolve than I would like ...
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Aug 26,2015
Aug 26,2015
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I moved into my property a year ago. Have found Northwood to be very efficient in dealing with all problems that have arisen. Find all members of staff to go out of there way to be helpful. Great estate agent.....
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Aug 25,2015
Aug 25,2015
3
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My property in st mellons has been managed by Northwood for the last 3 years. They have always provided a good level of service with regular updates and feedback when they do inspections. Even when things take a little longer to resolve than perhaps they should ...
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Aug 25, 2015
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Dear Paul, Thank you for taking time to write a review and for your recommendation! ...
Aug 25,2015
Aug 25,2015
2
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The staff are always helpful and professional. They are always prompt and meet our needs and requirements whenever possible. A very reliable team who have provided an excellent service over many years....
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Comment on agent fees
We have always felt the fees are fair.
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Aug 25, 2015
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Dear June. Thank you for sharing such a fantastic review! It is always so rewarding to hear when a customer is happy with the service they have received, it is an integral part of our business and something we pride ourselves on. ...
Aug 23,2015
Aug 23,2015
1
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Northwood cardiff have been managing my mother in law's property for several years and I have been impressed by their professionalism. The staff are friendly and engaging and if there are any issues they are dealt with promptly. I feel happy to leave the property ...
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Aug 25, 2015
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Dear Helen, thank you so much for such a wonderful review, After many years it is great to have such a satisfied customer and a great landlord. ...
Aug 20,2015
Aug 20,2015
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Great people to deal with. Rent is paid on time every month and are highly recommended....
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Aug 25, 2015
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Thanks for the recommendation! ...
Aug 18,2015
Aug 18,2015
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Northwood made everything hassle free and easy. As it was my first time renting, northwood were extremely helpful and friendly throughout the whole process. I was very impressed with the inventory as it was very thorough and was presented to me on a tablet with ...
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Aug 17,2015
Aug 17,2015
2
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Northwood have managed our properties for 7 years+. The levels of personal service is brilliant, advice on the best way to select tenants, market the property and pricing has always been spot on which means that the property is always occupied.
Go with these guys they ...
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Apr 21,2015
Apr 21,2015
1
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I have just become a Northwood tenant and they have made the whole process of moving house stress free and easy. All staff are approachable, friendly and helpful on the phone. When I had a small maintenance issue with the property, the issue got sorted ...
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Apr 23, 2015
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Dear Joseph, Thank you for taking the time to post your review and for your complimentary comments. It gives me great pleasure in hearing such positive reviews. Thanks again for your custom. ...
Dec 16,2014
Dec 16,2014
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From the initial call to the time I sadly had to give my notice to leave the property every single staff member was exceptional. I have never dealt with such a professional and personable company. Everything is dealt with so promptly and the staff are ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11:36 AM 05/03/2024 by allAgents
