100% sales valuation accuracy
100% sales fee satisfaction
90% lettings valuation accuracy
99% lettings fee satisfaction
Northwood offer a tailored, unique service for all their clients - we know that finding the right estate agent in Bromley can be a challenge in itself. Northwood is a letting agent that differs from all the others, offering guaranteed rent, even when your property is empty! Added to this ...
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Northwood offer a tailored, unique service for all their clients - we know that finding the right estate agent in Bromley can be a challenge in itself. Northwood is a letting agent that differs from all the others, offering guaranteed rent, even when your property is empty! Added to this we have a national network of 82 offices with over 12,000 guaranteed rent and 6,000 managed properties. Northwood will guide their clients from the moment they start their search, until the moment they have received the keys in their hands.
The Northwood agency which is based in the heart of Bromley is locally owned and managed by Stuart Williams giving clients a one-to-one with the office director. His team of local experienced property professionals deal with both sales and lettings in Bromley as well as the surrounding areas of Beckenham, Chislehurst, Sidcup, Bexley and many more. With their local knowledge and vast experience in the property market, you can be sure that the service you receive is unparalleled. So no matter what your situation, buyer, seller, tenant or landlord, call or visit our Bromley agency where a member of the team will be happy to assist you.
Don't gamble with your rental income, choose a guaranteed win with guaranteed rent!
The Northwood agency which is based in the heart of Bromley is locally owned and managed by Stuart Williams giving clients a one-to-one with the office director. His team of local experienced property professionals deal with both sales and lettings in Bromley as well as the surrounding areas of Beckenham, Chislehurst, Sidcup, Bexley and many more. With their local knowledge and vast experience in the property market, you can be sure that the service you receive is unparalleled. So no matter what your situation, buyer, seller, tenant or landlord, call or visit our Bromley agency where a member of the team will be happy to assist you.
Don't gamble with your rental income, choose a guaranteed win with guaranteed rent!
Latest Reviews
14th Jun 2022
reviewed by 'Anastasia'
12th Apr 2022
reviewed by 'Tanya Newell'
7th Apr 2022
reviewed by 'Anitta'
18th Mar 2022
reviewed by 'Humera'
18th Jan 2022
reviewed by 'Diwakar ryali Sarma'
15th Nov 2021
reviewed by 'Claudia Colen'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £24,900 | £340,000 |
| Lettings | 90% | 99% | £700 | £3,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 55 | 0 | 80 | 2 | 4 | 0 | 3 | 0 | 5 | 0 |
Areas covered
- BR1
- SE18
- BR2
- SE4
- BR3
- SE19
- BR4
- SE6
- BR5
- BR6
- BR7
- BR8
- SE6
- SE12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 24,2017
Nov 24,2017
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Charlotte and Ally are both Professional and Friendly
As a landlord they keep me immediately informed of issues arising at the property. I have confidence in the service providers that they use to deal with issues that arise. It takes the worry off my shoulders. ...
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I think that the fees are reasonable .
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Nov 17,2017
Nov 17,2017
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Charlotte is professional and passionate in having things done for her clients. She is an example of Total quality management and efficient service delivery. Ready to give answers to questions and never tired of attending to clients at anytime. She is absolutely amazing when dealing ...
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It was good.
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Nov 11,2017
Nov 11,2017
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Both Charlotte and Ally have been so helpful and professional. Would highly recommend Northwood. They are always happy to help and answer any questions....
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Nov 09,2017
Nov 09,2017
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Charlotte and Ally have been wonderful estate agents. We started by renting a property through Northwood back in June 2016. The on boarding process was really easy and efficient. Throughout our tenancy they were both very friendly and responsive whenever we had queries and arranged for ...
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Very fair agency fee and high level of service.
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Nov 07,2017
Nov 07,2017
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Charlotte has been really helpful in resolving a few minor maintenance issues with our property. She consulted us and checked a few tradesmen whose prices varied significantly. This resulted in us saving quite a lot of money. Many thanks Charlotte....
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Nov 07,2017
Nov 07,2017
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Charlotte has been the most amazing estate agent! I honestly couldn't ask for anyone better. She is always on the ball and always one step ahead. She is so easy to talk to and so very kind! Nothing is too much for her, she goes ...
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Oct 23,2017
Oct 23,2017
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Highly impressed with the customer service I received from Carl Collins.
Very responsive to questions I had and extremely helpful.
Everything got moving straight away thanks to the quick response from Carl.
I'm now settled in my new home and very happy.
I recommend your ...
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Very good.
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Oct 17,2017
Oct 17,2017
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Charlotte has been most helpful in any problems, always follows through, do not have to chase her for information.
Nothing too much trouble, do not have to wait for replies to my queries, in all a good agent for me....
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Good
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Aug 25,2017
Aug 25,2017
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I have met Charlotte on different occasions when she came to inspect my rented property. She is a very polite and calm lady. She is reliable, approachable and helpful with any concerns I have at the property. I would recommend her anytime....
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Good
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Aug 23,2017
Aug 23,2017
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I recently moved into one of Northwoods properties .in have nothing but nice things to say they were so very helpful in making my move into the property as smoothly and easy as possible .very thankful...
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Aug 15,2017
Aug 15,2017
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Ally has been professional and extremely helpful throughout the selling process. We've been really impressed with her service. Would highly recommend....
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Comment on agent fees
Really competitive and reasonable.
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Aug 15,2017
Aug 15,2017
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Friendly, helpful and profesional sums up Carl Collins. Very easy to do business and always willing to oblige. I would not hesitate ro reccomend him to anyone needing property....
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good
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Aug 15,2017
Aug 15,2017
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I work for a charity organisation, helping the homeless find accommodation.I was amazed after speaking to Ally that she could help my organisation to house a client, and the speed in which my client was house was amazing, and the property was magnificent
Carl ...
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excellent
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Aug 01,2017
Aug 01,2017
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Service from Ally has been very good so far: advised on how best to attract a prospective tenant, discussed the options and subsequently found a good tenant. It's been hassle free and very professional; friendly service with very competitive fees....
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Very competitive
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Jul 28,2017
Jul 28,2017
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Carl is very professional and I'm very happy as he addressed all my requests and he managed to process everything in time as I had a very short time to move out. He's very responsive to messages as well....
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Good
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Jul 27,2017
Jul 27,2017
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After struggling with previous agents it was a welcome relief to have Charlotte deal with our rental property. She has a friendly and professional manner and always follows up promptly with any questions or queries I might have....
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Aug 07, 2017
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Thank you for your kind words. ...
Jul 26,2017
Jul 26,2017
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I have always found Emma friendly and helpful, deals with my queries quite quickly, never had a problem, very efficient....
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Good
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Jul 26,2017
Jul 26,2017
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Charlotte has always been helpful and at hand, or return calls in a timely and professional way. I would commend her services to anyone.
Hopeton...
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Jul 24,2017
Jul 24,2017
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I and extremely happy with Carl,s application to procuring a tenant for my property. I was kept informed throughout the process....
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Jul 20,2017
Jul 20,2017
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Carl was professional and enthusiastic. He gave us more than enough information and made the process of renting our first property run smoothly. He provided excellent customer service and I would highly recommend Northwood to friends and family based upon the service we have received....
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Good
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Jul 19,2017
Jul 19,2017
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Had no issues with renting a property from Northwood, Carl and Ally kept in contact with us the whole time and were happy to answer any questions we had....
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Good
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Jul 19,2017
Jul 19,2017
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I have known Charlotte through Northwood Estate Agents for the last 6months, I have always found her pleasant and helpful with any queries that we have regarding properties that we maintain on Northwood's behalf....
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Jul 19,2017
Jul 19,2017
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We were very pleased with the service provided by Ally and her team in finding a tenant for our newly refurbished four bedroomed property in Beckenham....
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Jul 14,2017
Jul 14,2017
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The staff are very friendly and kind, ready all the time for support and help, answering promptly to any question....
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Jul 13,2017
Jul 13,2017
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I believe the branch is doing a great job. I find them to be very helpful and professional in handling matters....
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Jul 13,2017
Jul 13,2017
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Both charlotte and Ally are always willing to help with any concerns that I have. I would highly recommend them and Northwoods to any would be landlord....
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Comment on agent fees
I find the fees pretty standard in comparison to other letting agents.
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Jul 10,2017
Jul 10,2017
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Very helpful and approachable. Good knowledge of the property and surrounding area. Whole tenancy process was smooth and organised. Good communication....
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Jul 07,2017
Jul 07,2017
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Carl was extremely professional, thorough , friendly and reliable. On time, courteous and available when needed. I was eager to move in my property because of the flat but also and very importantly for me because of him as I wanted to deal via a professional & ...
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Reasonable
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Jul 05,2017
Jul 05,2017
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We let out our property to Northwood in 2016. Everything went smooth. Their service has been excellent. We have had no cause for concern. We are glad that our property is in safe hands....
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Good
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Jul 05,2017
Jul 05,2017
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Northwood have been dealing with my properties for over 5 years. Their service is friendly but professional and I would recommend them to both landlords and tenants....
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Arjan
Stuart
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
The outcome of our investigation
What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 3:18 PM 22/01/2018 by Northwood - Bromley, Bromley,
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
The outcome of our investigation
What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Best Letting Agent in BR1 
