Northfield Avenue, London, W13
4.4/5, 127 reviews
87% recommended
90% sales valuation accuracy
96% sales fee satisfaction
0% lettings valuation accuracy
44% lettings fee satisfaction
The first and original of our four branches, the Northfields office was established in 1986 and has grown to become Head Office to the West London network that we have today. Still very much rooted to the local community, we love being nestled in the heart of Northfield Avenue in an ... show more The first and original of our four branches, the Northfields office was established in 1986 and has grown to become Head Office to the West London network that we have today. Still very much rooted to the local community, we love being nestled in the heart of Northfield Avenue in an area where many of us are proud to also live.

Northfield Avenue has a wealth of well-known specialist and award-winning independent shops including food, fashion and gifts as well as a host of popular restaurants and cafes and a beautiful park to enjoy. The area also has an outstanding primary school and is incredibly well connected, boasting excellent transport links with the weekend Night Tube and Crossrail soon coming to West Ealing.

There is also a lot to get involved with in the local community. In partnership with our nominated charity ‘The Log Cabin’, we participate in the Northfields Summer Fun Day and Northfields Winter Market. With so much to offer, the area is popular amongst young professionals and young families alike.

With a wealth of local knowledge, plus branches covering the whole surrounding area, our Northfields office has a team of experienced staff ready to guide and support you through every step of your sales or lettings experience.
Northfields - Award-Winning  Estate Agents

Opening Hours
Address

Northfields
130 Northfield Avenue
London
Greater London
W13 9RT
020 8840 6666

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 96% £360,000 £1,485,000
Lettings 0% 44% £900 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
30 4 35 10 26 0 10 0 10 2
Areas covered
  • W13
  • W7
  • TW8
  • W5 4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NALS TDS SAGEagent Relocation Agent Network
Latest Properties

“Bad service....”

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Sep 28,2021
Minithumbdown
By: 'Pablo Bollero'
Sep 28,2021
0 people found
this helpful
Bad service. I did confirm a viewing and they never come to the viewing. I get cold with my daughter sick in a cloudy day. We was very interested in the property but we doesn't have time to book another day viewing....
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By: Beth
Oct 06, 2021
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Thank you for your comments Pablo. I am sorry that we were not able to help you. I have checked with the branch and understand that as we needed to book viewings with the current tenants so needed to come back to you to confirm your viewing. I can only apologise for any misunderstanding and if you were inconvenienced in any way. You are welcome to speak with the lettings manager should you wish to discuss this matter as I do not believe that you have been in touch directly. ...

“Wish we'd gone with Northfields from the star......”

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Jun 17,2021
Minithumbup
By: 'Denise Sturges-Allard'
Jun 17,2021
0 people found
this helpful
Wish we'd gone with Northfields from the start! Want to say a big thank you to all the team at Northfield for the great service I received. having wasted many months with Rolfe East near by, we transferred over and within 2 weeks received 2 firm offers. ...
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By: Beth
Aug 27, 2021
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Thanks for taking the time to leave us such lovely comments Denise. we're so pleased that we could help you and that you were happy with the service that we provided. ...

“Unrealisticaly high valuations! Not accurate......”

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May 23,2021
Minithumbdown
May 23,2021
0 people found
this helpful
Unrealisticaly high valuations! Not accurate at all! For house what need every part re-done, including re-wiringand re-plumbing, they have valued it as it was already made that huge renovation! The prices on the houses around are cheaper, however the houses around does not required huge ...
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By: Beth
Aug 27, 2021
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I am really sorry that you thought that the property that you were interested in was over priced. Our valuers are always careful to review the comparable properties when discussing an asking price with a vendor. In this instance the property did get multiple offers and did sell for close to asking price. I do hope that you were instead able to purchase something that you believed was good value for money. ...

“Northfields will be good to you until you are a ......”

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Mar 13,2020
Minithumbdown
By: 'pardeep'
Mar 13,2020
0 people found
this helpful
Northfields will be good to you until you are a tenant. Once you are gone, will do anything in their power to keep your deposit. I was lied in my face. Wrong claims were made. If you are new tenant, be aware. I had a ...
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Comment on agent fees
bad
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“Very bad experience with proud estate agency...”

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Oct 28,2019
Minithumbdown
By: 'Susan'
Oct 28,2019
0 people found
this helpful
Very bad experience with proud & arrogant estate agents in Ealing Northfields. They delayed refund of my tenants deposit unnecessarily beyond 30 days. They insist that refund takes 3-5 working days because it's business banking. They knew I needed my refund to pay my rental but did ...
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“Very pleasant experience...”

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Sep 22,2019
Minithumbup
Matthew
By: 'Hussain'
Sep 22,2019
0 people found
this helpful
Firstly i must say how pleased i am with Northfields Agency where I had a very good and pleasant experience with Matthew Gurkin, he is very friendly and understandable, he does his best to find the right property for you and he is trustworthy in ...
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Was this helpful? Yes
By: Beth Gregory, Head of Marketing
Sep 23, 2019
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Thanks very much for your review Hussain. It's great to hear that you were so happy with everything and that Matt was so supportive with your search. Thanks again for letting us know. We really appreciate it. ...

“Nice job...”

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Sep 19,2019
Minithumbup
Matthew
By: 'Nadine'
Sep 19,2019
0 people found
this helpful
I had a really good experience with Matthew. He tried hard to find the right place for my dog and me. I’m really great full for the effort....
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Was this helpful? Yes
By: Beth Gregory, Head of Marketing
Sep 23, 2019
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Thanks very much for your feedback Nadine. We're always here to help in any way that we can and Matt was pleased to support you in your search. Thanks again for letting us know. ...

“Excellent service...”

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Dec 20,2018
Minithumbup
Abraham
By: 'Mark'
Dec 20,2018
0 people found
this helpful
Abraham had a very conscientious and determined approach to the sale. He also thought creatively to overcome some tricky obstacles to get the sale over the line. Many thanks...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Our experience with Northfields was OK up until the last ......”

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Aug 24,2016
Minithumbdown
By: 'Sophia'
Aug 24,2016
4 people found
this helpful
Our experience with Northfields was OK up until the last moment, when it came to handling the deposit. A week after we moved out they announced to us that they'd be deducting £250 for cleaning charges, £5 for every light-bulb that needed replacement, and £65 for a person ...
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“Awful experience ! So many troubles from the moving date until ......”

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Aug 01,2016
Minithumbdown
By: 'Bahar'
Aug 01,2016
2 people found
this helpful
Awful experience ! So many troubles from the moving date until now , i have been living in the property for 2 months now but nothing has been done yet and no contact from staff to update me and even when i contact them ,they never respond until ...
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Comment on agent fees
Bad
Was this helpful? Yes

“After the initial sale fell through Abraham and Alejandro quickly ......”

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Sep 23,2015
Minithumbup
Abraham
By: 'EH'
Sep 23,2015
0 people found
this helpful
After the initial sale fell through Abraham and Alejandro quickly found a new buyer and managed to go from offer to completion within 6-weeks. At all times I was kept abreast of issues and progress. I was quite a demanding seller and both Abraham and ...
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“Northfields represented a seller who my own seller was buying ......”

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Sep 01,2015
Minithumbup
Abraham
Edyta
By: 'David'
Sep 01,2015
0 people found
this helpful
Northfields represented a seller who my own seller was buying from. However of all the agents involved in the chain they were the most pro-active in helping ensure the contracts completed promptly. My principle contact was Abraham. He was absolutely brilliant in regularly calling me, ...
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“I would like to say how incredibly pleased and impressed ......”

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Sep 01,2015
Minithumbup
Abraham
Edyta
By: 'Tony'
Sep 01,2015
0 people found
this helpful
I would like to say how incredibly pleased and impressed we have been with Northfield Estate Agents and particularly Mr Abraham Oomen. Abraham came to value our property in an effort to win our business as we had had an offer accepted on a property ...
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Comment on agent fees
Abraham's valuation of our property was also excellent. He had valued the property at ‚£975000.00. After discussing this further with him and taking into consideration other properties on the market the fact that our property was in excellent condition, I wanted to market the property at ‚£1,000,000. Abraham had no issue in marketing the property at that price as he felt the property would sell comfortably for that. He was right!
Was this helpful? Yes

“Northfields estate agents were thorough in the process of selling ......”

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Aug 27,2015
Minithumbup
Abraham
By: 'Alister'
Aug 27,2015
0 people found
this helpful
Northfields estate agents were thorough in the process of selling my property. They went above and beyond what was expected from an estate agent. They were always at the end of the phone and on occasions went the extra mile to ensure the sale went ...
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Comment on agent fees
The fee was 1.5%. I found it very reasonable considering the amount of work the agent carried out on my behalf.
Was this helpful? Yes

“This was our 2nd experience buying and selling with Northfields. ......”

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Aug 27,2015
Minithumbup
Abraham
By: 'D.Matthews-Forth'
Aug 27,2015
0 people found
this helpful
This was our 2nd experience buying and selling with Northfields. Our first experience a few years ago wasn't that great - and we were aprehensive to use them again but 2nd time round I'm pleased to say Abraham Oommen made all the difference. We received ...
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“From the time I asked for a quote on the ......”

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Aug 27,2015
Minithumbup
Abraham
Edyta
By: 'Wan'
Aug 27,2015
0 people found
this helpful
From the time I asked for a quote on the value of my property, Mr Abraham Oommen and the rest of the staff at Northfields estate agent have been very helpful and willing to advice me on any concerns I have. I can always ring ...
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“Northfields were fantastic and I cannot praise them enough. There ......”

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Aug 25,2015
Minithumbup
Abraham
By: 'Katherine'
Aug 25,2015
0 people found
this helpful
Northfields were fantastic and I cannot praise them enough. There were many problems with the chain and I always felt Northfields were completely on top of the situation; they were quick to spot potential problems in the chain and worked really hard to find solutions. ...
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“I would fully recommend using Northfields. From the initial visit ......”

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Aug 19,2015
Minithumbup
Abraham
By: 'Jackie'
Aug 19,2015
0 people found
this helpful
I would fully recommend using Northfields. From the initial visit from Abraham through to exchange the process has been very satisfactory. Abraham was able to use his excellent knowledge of the local housing market to manage my expectations. I found Abraham's honest approach and lack ...
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“I was very impressed with Northfields - they lived up ......”

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Jul 29,2015
Minithumbup
Abraham
By: 'Charles'
Jul 29,2015
0 people found
this helpful
I was very impressed with Northfields - they lived up to their commitment of being communicative, straightforward, honest, and hardworking in selling my property. Abraham and Ann were responsive and always good to deal with. The initial appraisal of selling price was achieved, and they ...
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“I can highly recommend Northfields Estate Agents, Northfields office, for ......”

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Jul 24,2015
Minithumbup
Abraham
By: 'Mrs'
Jul 24,2015
0 people found
this helpful
I can highly recommend Northfields Estate Agents, Northfields office, for achieving an over asking price sale. Throughtout the whole process, Abraham and Alejandro were extremely friendly, polite, helpful and commited to the sale of our property. Abraham personally oversore our particularly complicated sale, due to ...
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Comment on agent fees
Very reasonable fee
Was this helpful? Yes

“I have to say from the outset meeting I was ......”

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Jul 16,2015
Minithumbup
Edyta
By: 'Tony'
Jul 16,2015
0 people found
this helpful
I have to say from the outset meeting I was confident that, of which I had three with different agents, Northfields gave me the most realistic valuation and sales possibilities. I was kept informed throughout the sale process and they acted on my behalf when ...
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“Abraham Ooommen and all of his colleagues at Northfields Estate ......”

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Jul 10,2015
Minithumbup
Abraham
Edyta
By: 'Dean'
Jul 10,2015
0 people found
this helpful
Abraham Ooommen and all of his colleagues at Northfields Estate Agents were exceptional in the administration of my recent property sale. It was the first time I used them, and I have not been disappointed in any respect. From the initial consultation to the day ...
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“I recently sold my property through Northfields, with excellent support ......”

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Apr 28,2015
Minithumbup
Abraham
By: 'Anne'
Apr 28,2015
0 people found
this helpful
I recently sold my property through Northfields, with excellent support from Abraham, well supported by Alejandro. Abraham helped me through the entire process extremely professionally, keeping in contact each step of the way, answering all my questions, however minor, with patience and care, always positive ...
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“i was regurlary updated and received feedback in respect to ......”

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Apr 23,2015
Minithumbup
Abraham
By: 'cj'
Apr 23,2015
0 people found
this helpful
i was regurlary updated and received feedback in respect to every viewing. the team help speed up the sale by liasing between solicitors. I was very pleased to achieve a good price for my property....
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“We would like to thank everyone in northfields especially Abraham, ......”

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Apr 20,2015
Minithumbup
Abraham
By: 'Agnieszka'
Apr 20,2015
0 people found
this helpful
We would like to thank everyone in northfields especially Abraham, Alejandro ,Rachel and Ann. A fantastic team , very professional, patient, always ready to answer our questions and most of all very honest. We really felt they worked for us. Ann was just incredible at sale ...
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“I found both Abraham Oommen & Alejandro Munoz very knowledgeable about ......”

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Apr 17,2015
Minithumbup
Abraham
By: 'Elizabeth'
Apr 17,2015
0 people found
this helpful
I found both Abraham Oommen & Alejandro Munoz very knowledgeable about the process of selling my house. They were very efficient, polite, friendly and responsive, and I felt I could trust them both. I wouldn't hesitate to recommend both Abraham and Alejandro...
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Apr 17, 2015
View all comments (1)
Thank you Elizabeth, your support and kind words are very welcome, I will ensure their efforts are acknowledged. Thank you for using the Northfields team Nick Devonport Managing Director ...

“We were very happy with the service that we received ......”

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Sep 19,2014
Minithumbup
Abraham
Jason
By: 'Paul'
Sep 19,2014
0 people found
this helpful
We were very happy with the service that we received from Northfields. We found the staff very approachable, offered good advice, contactable and provided a good link with the buyers. One of the main differences with the estate agents that we bought through were the ...
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“Abraham was very helpful and professional in the initial stages ......”

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Sep 08,2014
Minithumbup
Abraham
By: 'James'
Sep 08,2014
0 people found
this helpful
Abraham was very helpful and professional in the initial stages of selling our house and very thorough in his information about the buyers who made offers making the initial stages of the sale less daunting. Sadie looked after us very well, folowing the chain and ...
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By: Colleen, Marketing Manager
Sep 09, 2014
View all comments (1)
Hi James, We are delighted that so many members of our team were able to support you through your sale. It is our goal to help make the sale process easier and we're so glad to hear that we were able to be of help. We wish you all the best in your new home. If there is anything we can do to help in future, please let us know. ...

“Having just narrowly escaped from a non-transparent transaction (which in ......”

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Aug 26,2014
Minithumbup
Abraham
By: 'Helen'
Aug 26,2014
0 people found
this helpful
Having just narrowly escaped from a non-transparent transaction (which in any case was falling through), our experience with Northfields and all their staff could not have been more different. Not only did we manage to get a second viewing at very short notice, but Abraham ...
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By: Colleen, Marketing Manager
Aug 26, 2014
View all comments (1)
Hi Helen, We are so pleased that you were so impressed with our team, most particularly Abraham, Ann and Sadie. I've passed on your comments to the team to let everyone know to keep up the good work. And we're absolutely delighted to have been able to make the process easier for you! It is our aim to make the process of moving as stress-free as possible. We hope you love your new home and if we can ever be of help in the future, please let us know. ...

“Abraham went above and beyond to provide fantastic service (even ......”

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Aug 14,2014
Minithumbup
Abraham
By: 'alexandra'
Aug 14,2014
0 people found
this helpful
Abraham went above and beyond to provide fantastic service (even stayed beyond clouding time on his birthday!). We could not have asked for more- friendly, efficient and impartial advice throughout the process. We were incredibly well looked after and kept updated and in the loop ...
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Staff picture Abraham
(25)
Staff picture Edyta
(9)
Staff picture Matthew
(3)
Staff picture Aimee
(1)
Staff picture Alessio
(1)
Staff picture Patricia
(1)
Staff picture Gabriele
(1)
Staff picture Rosanne
Staff picture Ella
Staff picture Jordan

Tenant Fees

To move into this property you will need to pay rent in advance (usually monthly in advance) as well as a deposit of 5 weeks rent (or have a Zero Deposit policy in place if applicable.) Details of permitted payments and default fees can be found in our Tenant Guide and Tenancy Agreement.

Most tenancies are Assured Shorthold Tenancies. If you are not renting this property under an Assured Shorthold Tenancy or licence agreement then you will also have to pay the following prior to the commencement of a tenancy: Administration fee (£300 inclusive of VAT);Referencing fee (£75 per tenant/guarantor);Inventory check (prices vary depending on size and furnishing of the property.)

Please note, the rent advertised is pure rent and does not include any additional services such as council tax, water rates or utilities.

For your protection we are members of a Client Protection Scheme:
Membership number A476
The National Approved Letting Scheme
Eagle Tower
Montpellier Drive
Cheltenham
GL50 1TA

We will always investigate any complaint raised to us. You can email if you need to escalate anything that you are not happy with and we shall guide you through our internal complaints procedure.
We are also a member of a redress scheme:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

Where we hold a Tenancy Deposit we register it with the TDS which stands for Tenancy Deposit Scheme. Their address is:
Tenancy Deposit Scheme (TDS),
PO Box 1255,
Hemel Hempstead,
Herts,
HP1 9GN
Last updated at 12/06/2019, 12:57 PM by Beth Waring
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:24 PM 28/03/2019 by Beth Gregory

Awards won by Northfields, London W13 9RT



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Northfields

Branch - Northfield Avenue, London, W13