Ealing Broadway, London, W5
4.4/5, 75 reviews
96% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Ealing Broadway is a thriving, bustling community undergoing a surge in desirability due to considerable investment and regeneration coupled with the imminent arrival of Cross Rail. Conveniently located on the Uxbridge Road and in the centre of Ealing Broadway, all the staff in this friendly, local branch know everything about ... show more Ealing Broadway is a thriving, bustling community undergoing a surge in desirability due to considerable investment and regeneration coupled with the imminent arrival of Cross Rail. Conveniently located on the Uxbridge Road and in the centre of Ealing Broadway, all the staff in this friendly, local branch know everything about the area and are here to help you with all your property needs.

Our team at Northfields all live locally so have a real understanding, knowledge and expertise about the area. A multi award-winning agent with over 400 positive Google reviews, Northfields is a family company with over 30 year’s history and has 3 other branches in West London.

We are not only proud to be Ealing’s highest selling, largest independent estate agent but also an integrated part of the local community supporting local charities, schools, events and business initiatives. Whether buying, selling, letting or renting, Northfields staff are here to make your experience as enjoyable as possible.
Northfields - Award-Winning Estate Agents

Latest Reviews

View all Reviews 75
5th Dec 2022
reviewed by 'Ankur'
“We had a great experience with Northfields for our rental search. They were very receptive to our requirements and prompt ......”
29th Sep 2022
reviewed by 'Vincenzo Bufanio'
“Waleed Ibrahim is been really helpful and fast to contact me and organize a viewing for the property, i really ......”
5th May 2022
reviewed by 'Jonathan'
“I recently sold a property using northfields estate agents with some quite stressful complexities in the sale. I dealt with ......”
4th Apr 2022
reviewed by 'Liam'
“We bought our house with Northfields and the agent was Leah Verasammy from the Ealing Broadway office. Leah was outstanding ......”
21st Mar 2022
reviewed by 'Anna'
“I recently purchased a flat in Ealing with Northfields Estate Agent. I would like to thank the whole team for ......”
2nd Mar 2022
reviewed by 'Joao Bernardo Barreto-Kuhlbrodt'
“I bought a property in South Ealing with Northfields. Leah Verasammy was excellent when it came to communications and administrative ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:30 - 16:30
  • Sunday: Closed
Address

Northfields
20 New Broadway
Ealing,London
Greater London
W5 2XA
020 8280 9600

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £300,000 £725,000
Lettings 100% 99% £1,500 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 0 21 2 9 0 16 1 3 0
Areas covered
  • W5
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NALS TDS SAGEagent Relocation Agent Network
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
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“I recently purchased a flat through Northfields Estate Agents in ......”

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Feb 24,2014
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By: 'DrL'
Feb 24,2014
3 people found
this helpful
I recently purchased a flat through Northfields Estate Agents in Ealing Broadway and was very disappointed with the communication and their service in general. I would not recommend them at all and had much better dealings with other agents in the area. Unfortunately there is ...
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What agent could do to change your mind?
They could have been more honest and responsive through the buying process. After admitting that the service in this case was poor, they could have made an effort to compensate for the terrible service.
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By: Colleen, Marketing Manager
Apr 22, 2014
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I'm sorry to hear that you were disappointed with your experience at Northfields. We aim to offer our buyers and sellers high levels of communication, but clearly you did not feel that we met this goal in this instance. It seems from your comments that you did express your feedback directly with the team and I'm sorry to hear that you feel we weren't able to compensate for the service you felt was lacking at the time. I have passed your comments onto our sales team at Ealing Broadway so that ...

“These agents do not know how to manage property. Our ......”

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Jan 27,2014
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By: 'JEH'
Jan 27,2014
3 people found
this helpful
These agents do not know how to manage property. Our property had many problems which were ignored when asked for repairs. They use handymen to do the work that professionals should do, many of the staff are rude. Useless at best....
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By: Colleen, Marketing Manager
Apr 22, 2014
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I'm disappointed to hear that you feel that the service at Northfields did not live up to your expectations. I've passed on your comments to our Operations Manager who heads up our property management team so that the team is aware of your comments. I hope that we can learn from your experience and continue to improve our service so that our service does meet and in fact, exceed your expectations. If there are outstanding issues which we can address for you or if there are other areas of conce ...

“Very happy with the service, and the speed at which ......”

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Mar 15,2013
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By: 'Jane'
Mar 15,2013
0 people found
this helpful
Very happy with the service, and the speed at which we have (potentially) sold our property. Staff knowledgeable and courteous, and kind to goldfish....
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“I am very please with the service of Northfields estate ......”

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Feb 19,2013
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By: 'Maria'
Feb 19,2013
0 people found
this helpful
I am very please with the service of Northfields estate agency in Ealing Brodaway and particularly with Rebecca. She is a very helpful and knowledgeable woman . She is very well informed about the area and her recommendations meet the expectations of the customers. I was ...
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“The member of staff found a tenant very quickly, was ......”

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Feb 12,2013
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By: 'Thoroughbred'
Feb 12,2013
0 people found
this helpful
The member of staff found a tenant very quickly, was pro-active in liaising between me and the tenant. In general she gave me a very good service....
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“we found danielle very professional during the lettings process and ......”

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Jan 29,2013
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By: 'david'
Jan 29,2013
0 people found
this helpful
we found danielle very professional during the lettings process and was given feedback and progress throughout the sale.i would recommend northfields and especially danielle to any contacts that might want a good local estate agent thanks david merrett...
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“I have found all the staff most helpful, from the ......”

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Jan 27,2013
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By: 'Pat'
Jan 27,2013
0 people found
this helpful
I have found all the staff most helpful, from the start with Rachael and Danielle who are very good at their jobs finding new tenants, through to Sophie who has been great at keeping in touch with tenant/ landlord sorting out the finer details. We ...
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“Sophie has been fantastic. We are not the easiest company ......”

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Jan 25,2013
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By: 'Paula'
Jan 25,2013
1 people found
this helpful
Sophie has been fantastic. We are not the easiest company to deal with when it comes to making up our minds and she has been patient throughout in fact she has the patience of a saint. Sophie has gone that extra mile for us and ...
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“Very efficient and friendly. Did an excellent job of marketing ......”

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Dec 05,2012
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By: 'steve'
Dec 05,2012
1 people found
this helpful
Very efficient and friendly. Did an excellent job of marketing my apartment, showing it to a large number of people in a short time to such the extent that we had a new tentant arranged within only a few days. They are prompt to provide ...
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“Very nice, efficient, communicative, helpful, full of energy, smiling. It's ......”

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Nov 28,2012
Minithumbup
By: 'Dorota'
Nov 28,2012
0 people found
this helpful
Very nice, efficient, communicative, helpful, full of energy, smiling. It's really nice to work with this kind of people. It is a pleasure to enter the agency and see smiling people like waiting for you....
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“Danielle was great in helping me fine suitable tenants for ......”

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Nov 19,2012
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By: 'Monica'
Nov 19,2012
0 people found
this helpful
Danielle was great in helping me fine suitable tenants for my property. She was professional and and helpful and understood what I required. She regularly communicated and updated me as to what the feedback was from prospective tenants and ,was honest about how much rent ...
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“I bought the above flat through Northfields. After interviewing several ......”

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Nov 15,2012
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By: 'Irene'
Nov 15,2012
0 people found
this helpful
I bought the above flat through Northfields. After interviewing several estate agents I decided to ask them also to find tenants for me, as I had been impressed by the professionalism and friendliness of the sales staff. Danielle and her colleagues showed the same professionalism ...
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“When we purchased our apartment at Dickens Yard we were ......”

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Nov 15,2012
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By: 'Anthony'
Nov 15,2012
0 people found
this helpful
When we purchased our apartment at Dickens Yard we were give the names of 2 agents by the developers. We thought that we would be better off with a local agent and chose Northfields. My wife and I are professional Landlords and have been in the ...
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“Danielle kept me well informed on the progress. She was ......”

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Nov 15,2012
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By: 'Lovelace'
Nov 15,2012
0 people found
this helpful
Danielle kept me well informed on the progress. She was proactive in securing a tenant at the right price and right occupation date. Bery good service provided....
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“I am very pleased I was recommend to use Northfields ......”

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Nov 02,2012
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By: 'Elena'
Nov 02,2012
1 people found
this helpful
I am very pleased I was recommend to use Northfields agency in Ealing Broadway. People, who work there are very officient, polite and do their job best. This is a second time they were looking for a tenant for me and I am very happy ...
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“I am relatively new to the lettings market, but Danielle (......”

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Oct 23,2012
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By: 'Julie'
Oct 23,2012
1 people found
this helpful
I am relatively new to the lettings market, but Danielle (Daverne) from Northfields Ealing was both competent and confident in guiding me through the process. She is friendly and approachable and has been willing to go out of her way to help with queries. I ...
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“I have not met with Sophie or Sarah before, but ......”

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Sep 28,2012
Minithumbup
By: 'Chooi'
Sep 28,2012
1 people found
this helpful
I have not met with Sophie or Sarah before, but dealing with them via e-mails and telephone calls is just as efficient!!!! Thanks to their prompt and attentive services, my request for services or made any query have never resulted in disappointment at all. I ...
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“We use Northfields for many of our lettings and find ......”

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Sep 28,2012
Minithumbup
By: 'Brodie'
Sep 28,2012
1 people found
this helpful
We use Northfields for many of our lettings and find them effective in quickly finding good tenants for our properties....
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“Both Sophie and Rachel were very helpful both easy to ......”

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Sep 26,2012
Minithumbup
By: 'Tan'
Sep 26,2012
1 people found
this helpful
Both Sophie and Rachel were very helpful both easy to get in contact with and never dissappointed me. Sophie was very efficient and friendly. | couldnt fault Sophie or Rachel at all....
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“This is a really good agency ! Quick in Business and ......”

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Sep 25,2012
Minithumbup
By: 'Roger'
Sep 25,2012
1 people found
this helpful
This is a really good agency ! Quick in Business and really nice people ! They showed me the property, it was nice, in 2 days the deal was done, and the agency fees were cheap ! Thanks a lot ! hope to have more deals with you....
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“High regards to northfields very nice agents, Sophie in particular ......”

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Sep 24,2012
Minithumbup
By: 'Theresa'
Sep 24,2012
1 people found
this helpful
High regards to northfields very nice agents, Sophie in particular was helpful with the process, professional and efficient are words that come to mind to describe the whole team. :)...
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“I was very happy with this estate agent, it was ......”

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Sep 22,2012
Minithumbup
By: 'Sharik'
Sep 22,2012
1 people found
this helpful
I was very happy with this estate agent, it was easy to organise appointments, all questions were promptly and exhaustively replied (by phone or email) and even if the reference agent was not available there was someone else readily available...
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“Daniellle was very helpful and kept me informed over the ......”

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Sep 21,2012
Minithumbup
By: 'Nigel'
Sep 21,2012
1 people found
this helpful
Daniellle was very helpful and kept me informed over the recent reletting of my flat. She found a suitable tenant quickly, the last tenant moved out in the morning and the new one was in by the afternoon....
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“Rachel and Sophie provided a great service for us. They ......”

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Sep 17,2012
Minithumbup
By: 'M'
Sep 17,2012
1 people found
this helpful
Rachel and Sophie provided a great service for us. They were friendly and informative. They ensured that things moved smoothly so that we could move in as quickly as possible. They were professional and answered and queries that we had. Thank you very much!...
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“I'm fairly pleased with the service I have received. However, ......”

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Sep 15,2012
Minithumbup
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Edyta
By: 'Karwal'
Sep 15,2012
0 people found
this helpful
I'm fairly pleased with the service I have received. However, I did face alot fo problems in the beginning with receiving the right furniture for my new aprt. This was due to lack of proper communication between myself and the landlord which should have been ...
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“Danielle worked extremely hard to find us a tenant and ......”

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Aug 29,2012
Minithumbup
By: 'Juliet'
Aug 29,2012
1 people found
this helpful
Danielle worked extremely hard to find us a tenant and was unfailingly good natured and hard-working. I am using Northfields again on for another property on account of this. The office team of Sophie and Rachel were also very helpful and hard-working did a great ...
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“Northfields provided an excellent, professional service from start to finish. ......”

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Aug 10,2012
Minithumbup
By: 'Alex'
Aug 10,2012
0 people found
this helpful
Northfields provided an excellent, professional service from start to finish. They were understanding of the stresses and strains involved in moving property and accommodated for us as necessary. We were highly impressed with their friendly, realistic expectations and advice and would highly recommend their team ...
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“Sophie was really helpful especially considering the issues we had. ......”

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Jul 31,2012
Minithumbup
By: 'Lewis'
Jul 31,2012
0 people found
this helpful
Sophie was really helpful especially considering the issues we had. Even when we were going to pull out due to my flatmate's job issues, she managed to negotiate a 1 month notice period. Then when we eventually had to pull out she was understanding and helpful. ...
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“I met Danielle at the property, where i outlined our ......”

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Jul 24,2012
Minithumbup
By: 'Roger'
Jul 24,2012
1 people found
this helpful
I met Danielle at the property, where i outlined our requirements for appointing an agent .Danielle was easy to deal with, spot on with her valuation and had tennants within two weeks....
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“We've been really happy with Northfields on every level. Their ......”

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Jun 19,2012
Minithumbup
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Edyta
By: 'Sophia'
Jun 19,2012
0 people found
this helpful
We've been really happy with Northfields on every level. Their friendly, can-do spirit helped smooth out many of the stressful elements of moving, both before and after signing up for our new flat. We had several problems with the flat we moved into and were ...
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Tenant Fees

To move into this property you will need to pay rent in advance (usually monthly in advance) as well as a deposit of 5 weeks rent (or have a Zero Deposit policy in place if applicable.) Details of permitted payments and default fees can be found in our Tenant Guide and Tenancy Agreement.

Most tenancies are Assured Shorthold Tenancies. If you are not renting this property under an Assured Shorthold Tenancy or licence agreement then you will also have to pay the following prior to the commencement of a tenancy: Administration fee (£300 inclusive of VAT);Referencing fee (£75 per tenant/guarantor);Inventory check (prices vary depending on size and furnishing of the property.)

Please note, the rent advertised is pure rent and does not include any additional services such as council tax, water rates or utilities.

For your protection we are members of a Client Protection Scheme:
Membership number A476
The National Approved Letting Scheme
Eagle Tower
Montpellier Drive
Cheltenham
GL50 1TA

We will always investigate any complaint raised to us. You can email if you need to escalate anything that you are not happy with and we shall guide you through our internal complaints procedure.
We are also a member of a redress scheme:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

Where we hold a Tenancy Deposit we register it with the TDS which stands for Tenancy Deposit Scheme. Their address is:
Tenancy Deposit Scheme (TDS),
PO Box 1255,
Hemel Hempstead,
Herts,
HP1 9GN
Last updated at 12/06/2019, 12:57 PM by Beth Waring
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:22 PM 28/03/2019 by Beth Gregory

Awards won by Northfields, London W5 2XA



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Northfields

Branch - Ealing Broadway, London, W5

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