100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
98% lettings fee satisfaction
Nelsons is an independent firm of Residential and Commercial Estate Agents, which opened its doors in one of London’s most diverse and cosmopolitan areas of Brixton. Over the following years we expanded to include Estate Agent branches in Clapham Common, London Bridge and Shoreditch. Nelsons expertise is in the ...
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Nelsons is an independent firm of Residential and Commercial Estate Agents, which opened its doors in one of London’s most diverse and cosmopolitan areas of Brixton. Over the following years we expanded to include Estate Agent branches in Clapham Common, London Bridge and Shoreditch. Nelsons expertise is in the Letting and Selling of Residential and Commercial property. Our aim is to build a Brand around honest, creative and passionate individuals that both we and our clients are proud of. To compliment the luxurious and stylish properties on our books, our highly trained staff are committed to providing the best service to buyers, renters, vendors and landlords alike. Our unparalleled local knowledge and proactive marketing, provide our clients with a truly bespoke service based upon integrity, professionalism and specialist knowledge
Latest Reviews
19th Jul 2017
reviewed by 'Sokratis&Anna'
29th Jun 2017
reviewed by 'Patricia'
26th Jun 2017
reviewed by 'Crystal'
3rd May 2017
reviewed by 'Waheed'
27th Mar 2017
reviewed by 'Sarah'
Opening Hours
Address
Nelsons
110 Curtain Road
Shoreditch,London
Greater London
EC2A 3AH
020 7613 1798
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £300,000 | £775,000 |
| Lettings | 100% | 98% | £650 | £3,640 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 14 | 1 | 43 | 5 | 3 | 0 | 5 | 0 | 0 | 1 |
Areas covered
- E1
- Shoreditch
- E2
- Islington
- E8
- Bethnal Green
- E9
- EC1
- EC2
- EC3
- N1
- N5
- N16
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Images & Videos
Feb 03,2015
Feb 03,2015
9
people found
this helpful
this helpful
Professional photos were taken in all areas of the house and a floor plan was swiftly drawn up. Extensive communication at all times. Staff were very professional and polite. Always answered questions and returned calls when left messages. Would definitely use them again....
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Jan 30,2015
Jan 30,2015
11
people found
this helpful
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Aki from nelsons found me a studio on curtain road.dealing with nelsons has been a pleasure they are very professional and knowledgeable.
Elisa took care of my need and all the paperwork, she was attentive and organized, the prices are fair and the service ...
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Jan 30,2015
Jan 30,2015
9
people found
this helpful
this helpful
I used Nelsons to find a flat in Shoreditch and they have managed to find me a cool 2 bedroom in a Victorian Conversion on Great Eastern Street. I dealt directly with the Lettings manager who has been very helpful and professional. All member of staff ...
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Feb 04, 2015
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Dear Ali,
Many thanks for your appreciation! We are very happy to hear that you are satisfied with the service we provide. ...
Sep 20,2013
Sep 20,2013
11
people found
this helpful
this helpful
I change house a lot of time in my life always with different agency and landlord but I never had probelms like with them. Very unprofessional behavior. They don't answer the phone if the things that you are worried about are not convenient for them. ...
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May 27,2013
May 27,2013
14
people found
this helpful
this helpful
They are just the least pleasurable agency I have ever been to and before I say anything else, for your own sake, do not this agency to help you find a property!
Firstly, a few minutes after I signed the contract and made the first ...
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Jun 20, 2013
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Hello,
Nelsons do not have an office on 95 Great Eastern Street and do not cover the NW6 area. Can you confirm that it is Nelsons you are definitely referring to. ...
Apr 26,2013
Apr 26,2013
12
people found
this helpful
this helpful
Terrible, terrible customer service.
Called to fix an appointment and the PiC didn't realize I already had an appointment with a colleague of hers.
1st appointment gets cancelled - Said they call and left a voicemail....Couldn't text given that I booked 30 minutes before?
Funniest ...
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Nov 12, 2014
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Dear FattiTuoi,
I hope you are well. The property's market in London is extremely competitive and most times an apartment stays on the market for literally a matter of hours. You have booked an appointment (as you stated) for a property twice with the same company just with a different person and this appointment was cancelled by the first agent who you booked it with. You can understand that as your appointment was already cancelled the second agent you booked it with would not cancel the sa ...
Jan 19,2016
Jan 19,2016
5
people found
this helpful
this helpful
My Best Friend and Business Partner is the only way I can honestly describe my relationship with Raz, Polat, Elisa, Tijen and the rest of the Team at Nelsons.
My wife, Emma and I are about to sell our home, leave the UK and travel ...
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Comment on agent fees
They were more than fair and I actually paid them a bonus on a job well done and to bring them in line with competitors
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Jan 26, 2016
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Wow, words can not express our gratitude for such an amazing review. It is always a pleasure to work with you and we will always strive to do our absolute best to ensure our standards continuously meet and exceeds your expectations. At least now you have one less thing to worry about when on your Worldly Travels. You can rest assure that all your properties are in good hands.
Thank you again.
Raz Rafiq
Director ...
Dec 16,2015
Dec 16,2015
5
people found
this helpful
this helpful
I have not dealt a lot with agents and I do not think I will do as I have found the perfect one.
I have asked Kerem about a property twice and have been satisfied both time.
I appreciate when agents contact us for something ...
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Jan 30,2015
Jan 30,2015
11
people found
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Hi All,
I have only ever used the Shoreditch branch, and I personally had a great experience.
I was looking for a 4 bed property with multiple agents at the time, and after seeing 5 different properties between me and my flat mates we got a call ...
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Comment on agent fees
They only charged for inventory and references, which is far less than we were quoted by some other more "well known" agencies.
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Feb 09,2015
Feb 09,2015
7
people found
this helpful
this helpful
I recently moved into my new studio flat in Shoreditch with the help of the very friendly and professional staff at Nelsons. First and foremost, from the moment I walked through the door at their branch, everyone was extremely helpful, friendly and very approachable with ...
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Oct 05,2015
Oct 05,2015
9
people found
this helpful
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I had an excellent experience with Nelsons while searching for new accommodation. Aki responded to my email with a call, and noted all my requirements. A few days later Aki came back with a property in E2 that matched my requirements. Having had plenty of ...
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Oct 05, 2015
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Thank you Rory for you glowing review, it was an absolute pleasure doing business with you and I am glad to hear our customer service exceeded your expectations.
Regards,
Raz Rafiq
Director ...
Aki
(20)
Kerem
(13)
Polat
(8)
Rowshan
(3)
Kamaljeet
(1)
Duly
(0)
Anna
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
If you're not happy with the service you have received, you have the right to complain, have your complaint investigated, and be given a full and prompt reply.
Most issues can be resolved without you having to make a formal complaint. Try having an informal chat with the individual member of staff first. Should you feel you complaint has not been taken seriously, please contact our office Manager Mrs Elisa Monti directly via email or phone and she will endeavour to respond within 7 days. Should you feel the response was insufficient, please feel free to contact the myself.
Mr Raz Rafiq – Director.
[email protected]
Mrs Elisa Monti - Manager
[email protected]
Last updated at 1:08 PM 26/01/2016 by allAgents
Most issues can be resolved without you having to make a formal complaint. Try having an informal chat with the individual member of staff first. Should you feel you complaint has not been taken seriously, please contact our office Manager Mrs Elisa Monti directly via email or phone and she will endeavour to respond within 7 days. Should you feel the response was insufficient, please feel free to contact the myself.
Mr Raz Rafiq – Director.
[email protected]
Mrs Elisa Monti - Manager
[email protected]
Best Letting Agent in EC2A 
