Neil Kaye Estate Agents
Hull, HU5
5/5, 164 reviews
99% recommended
96% sales valuation accuracy
99% sales fee satisfaction
92% lettings valuation accuracy
99% lettings fee satisfaction
Established in 2005, we are a small family firm and believe customer service to be paramount alongside achieving the best possible price for your home. show more Established in 2005, we are a small family firm and believe customer service to be paramount alongside achieving the best possible price for your home.

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Latest Reviews

View all Reviews 164
17th Apr 2024
reviewed by 'Chelsea'
“Really appreciate having Neil Kayes around. From the start they have always been supportive with the portfolio. All the staff ......”
17th Apr 2024
reviewed by 'Phil'
“We cannot recommend Neil and his team enough when selling or renting a property.Not only did they achieve a ......”
17th Apr 2024
reviewed by 'Marie'
“Very efficient service from start to finish. Made what can be a stressful time so straight forward....”
17th Apr 2024
reviewed by 'Pete'
“We have just sold a property in Hull through Neil Kaye, and although 3 sales fell through they were happy to ......”
15th Aug 2023
reviewed by 'Helen'
“I have been using Neil Kaye Estate agents to manage my rental property for 4 years. During this time I have ......”
21st Jul 2023
reviewed by 'Tracey'
“What a refreshing, positive experience having Neil Kaye managing my rental property. I’ve used a number of estate agents ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 10:00 - 13:00
  • Sunday: Closed
Address

Neil Kaye Estate Agents
79 Newland Avenue
Hull
East Yorkshire
HU5 2AL
01482 472900

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £48,500 £300,000
Lettings 92% 99% £425 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 0 17 0 73 1 34 0 2 0
Areas covered
  • HU5
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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Anlaby, HU10
Hull, HU5

“I have dealt with Neal Kaye estate agents for approx 18 ......”

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Nov 15,2017
Minithumbup
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Cheryl
By: 'Hugh'
Nov 15,2017
0 people found
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I have dealt with Neal Kaye estate agents for approx 18 months and have found them to be professional and curtious at all times....
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Good
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“Brilliant customer service. professional, reliable and enthusiastic. Always helpful and ......”

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Nov 15,2017
Minithumbup
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By: 'D'
Nov 15,2017
0 people found
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Brilliant customer service. professional, reliable and enthusiastic. Always helpful and answered any questions I had efficiently. would definitely recommend in the future...
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Comment on agent fees
Good
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“As a first time buyer I felt like a lot ......”

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Sep 26,2017
Minithumbup
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By: 'Hannah'
Sep 26,2017
0 people found
this helpful
As a first time buyer I felt like a lot of the time I really didn't know what i was doing! But Cheryl was really helpful and always got back in touch really quickly whenever I had a query (which was quite a lot!)...
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“Excellent service from all members of staff, kept informed every ......”

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Sep 26,2017
Minithumbup
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By: 'Angie'
Sep 26,2017
0 people found
this helpful
Excellent service from all members of staff, kept informed every step of the way making the process so much easier Thank you all...
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Comment on agent fees
Very competitive
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“Having dealt with Neil in the past we didn't hesitate ......”

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Sep 26,2017
Minithumbup
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By: 'Bernie'
Sep 26,2017
0 people found
this helpful
Having dealt with Neil in the past we didn't hesitate when selling our property. The staff were first rate and really helpful I would highly recommend them to anybody buying or selling a property....
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Comment on agent fees
Good
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“Neil and Cheryl support us in the recent sale of ......”

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Sep 20,2017
Minithumbup
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By: 'Brian'
Sep 20,2017
0 people found
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Neil and Cheryl support us in the recent sale of our property. Their service from beginning to end has been excellent and we highly recommend them....
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Comment on agent fees
Good value.
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“Very happy with this service - had plenty of questions ......”

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Sep 20,2017
Minithumbup
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By: 'Nathan'
Sep 20,2017
0 people found
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Very happy with this service - had plenty of questions to ask during the whole process and Cheryl was always very helpful and responsive...
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“A very friendly team with a personal approach at Neil ......”

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Sep 20,2017
Minithumbup
By: 'Niki'
Sep 20,2017
0 people found
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A very friendly team with a personal approach at Neil Kaye. Quick & efficient with all queries & responses. We have used neil kaye twice now & they sold our house quickly both times. Very happy & would definitely use them again....
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Comment on agent fees
Very reasonable price.
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“Well what can we say from first calling up and ......”

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Sep 14,2017
Minithumbup
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By: 'Kathryn'
Sep 14,2017
0 people found
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Well what can we say from first calling up and speaking with Kirsty and Cheryl, to Neil himself showing us around the house, to us (on the same day) applying for the house and talking to them for half an hour about family and life ...
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Comment on agent fees
All agents have fees but I didn't feel pressured to hand over money straight away. The fee for my application and guarantor was £170 which was so so reasonable.
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“I have used Neil Kaye Estate Agents to find a ......”

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Sep 14,2017
Minithumbup
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By: 'Svitlana'
Sep 14,2017
0 people found
this helpful
I have used Neil Kaye Estate Agents to find a tenant for my property and I have to say I was very impressed with the service I received. They are professional, friendly and always quick to respond to any queries. They are always available to ...
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Comment on agent fees
good
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“I found Neil Kaye Estate Agents friendly,professional and very ......”

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Jul 29,2017
Minithumbup
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By: 'Janet'
Jul 29,2017
0 people found
this helpful
I found Neil Kaye Estate Agents friendly,professional and very efficient. I can't praise them enough for their help and hard work. I would recommend them without reservation....
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Comment on agent fees
The fee was fair and well earned.
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“A truly professional outfit!Thanks for making our house sale ......”

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Jun 30,2017
Minithumbup
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By: 'Happy'
Jun 30,2017
0 people found
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A truly professional outfit! Thanks for making our house sale a smooth success. Would highly recommend you to potential clients !...
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Comment on agent fees
Well worth every penny!
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“Easy to contact and always respond to queries in a ......”

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Jun 22,2017
Minithumbup
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Cheryl
By: 'JLTA'
Jun 22,2017
0 people found
this helpful
Easy to contact and always respond to queries in a timely manner. Both Kirsty and Cheryl tried their utmost to resolve issues throughout the sale process and also provided a listening ear when needed!!...
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Comment on agent fees
Very reasonable and below those of the larger companies.
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“The service that was given was excellent, dealt with swiftly, ......”

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May 30,2017
Minithumbup
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By: 'Yvonne'
May 30,2017
0 people found
this helpful
The service that was given was excellent, dealt with swiftly, very professional and sympathetic at a trying time. I also found the agency very friendly and approachable with any queries that occured. I would not hesitate to recommend this agency....
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Comment on agent fees
Excellent
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“Both Neil and Cheryl were friendly, efficient and down to ......”

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Apr 20,2017
Minithumbup
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By: 'mikeb'
Apr 20,2017
0 people found
this helpful
Both Neil and Cheryl were friendly, efficient and down to earth. Cheryl reported at regular intervals even when there was nothing to report - this was much appreciated as it meant that I hadn't been forgotten. I did not have to attend any viewing which ...
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Comment on agent fees
More than reasonable
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“Neil Kaye are a well run local agent who know ......”

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Apr 20,2017
Minithumbup
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By: 'John'
Apr 20,2017
0 people found
this helpful
Neil Kaye are a well run local agent who know the local market and give each customer an individual and client-centred service. We found them to be friendly, responsive and hard working....
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“From putting in our offer to completion we found the ......”

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Apr 20,2017
Minithumbup
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By: 'Mrs'
Apr 20,2017
0 people found
this helpful
From putting in our offer to completion we found the staff very knowledgeable and friendly. We were kept informed of every stage of the sale. As this was our first house purchase we had many questions about the process all of which were answered quickly....
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N/A
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“My family were dealing with the death of my aunt ......”

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Apr 20,2017
Minithumbup
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By: 'Debbie'
Apr 20,2017
0 people found
this helpful
My family were dealing with the death of my aunt and the settling of her estate. When Neil visited to value the property he was friendly and empathetic. He and Cheryl kept us fully informed at all stages, providing feedback and regular updates throughout the ...
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Comment on agent fees
The fees were very competitive.
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“I have used Neil Kaye Estate Agents on two occasions, ......”

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Mar 17,2017
Minithumbup
By: 'Hilary'
Mar 17,2017
0 people found
this helpful
I have used Neil Kaye Estate Agents on two occasions, the first for a purchase and the second for selling. I have found Neil himself to be straightforward and helpful in advising on valuation and he is supported by a well-run office whose staff are ...
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Comment on agent fees
The fees and conditions of contract were clearly stated up front by letter and compared well with those of other agents.
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“I live outside the area so it is essential to ......”

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Mar 14,2017
Minithumbup
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By: 'Ailsa'
Mar 14,2017
0 people found
this helpful
I live outside the area so it is essential to have an agency that you can totally trust. I have valued their advice and impartiality, I feel they are after the magic combination of happy landlord and happy Tennant. Cheryl has always been so helpful ...
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Comment on agent fees
Excellent.
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“Really a great service. I live abroad so having a ......”

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Mar 02,2017
Minithumbup
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By: 'Ben'
Mar 02,2017
1 people found
this helpful
Really a great service. I live abroad so having a good letting agent is essential, Cheryl always goes above and beyond. My property has been wonderfully looked after and any problems that have occurred have been taken care of quickly and professionally....
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“Just completed on a property with Neil Kaye - Both ......”

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Feb 20,2017
Minithumbup
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By: 'Hull'
Feb 20,2017
0 people found
this helpful
Just completed on a property with Neil Kaye - Both Neil and Cheryl were friendly, efficient and always available to help with queries / viewings. Great service!...
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Comment on agent fees
n/a purchasing
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“Fantastic service from Cheryl who keeps me informed about all ......”

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Feb 03,2017
Minithumbup
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By: 'Tom'
Feb 03,2017
0 people found
this helpful
Fantastic service from Cheryl who keeps me informed about all the developments with tenants and makes sure that I'm aware of any maintenance that needs doing. Everything is done through email and I receive my bills and invoices on time every month. Cheryl's communication is ...
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Comment on agent fees
Fees are very reasonable.
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“I rent a property with Neil Kaye.I have corresponded ......”

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Feb 03,2017
Minithumbup
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By: 'Jenine'
Feb 03,2017
0 people found
this helpful
I rent a property with Neil Kaye. I have corresponded with Cheryl on a number of occasions. She has been quick to respond to any emails or phone calls. I have found her to be polite , professional and always willing to help, 8-)...
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“Great service from these agents!! I have recently used them ......”

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Jan 30,2017
Minithumbup
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By: 'Niki'
Jan 30,2017
0 people found
this helpful
Great service from these agents!! I have recently used them to let my property following a recommendation from a friend who has used them a number of times in the past and by my daughter who lives in one of their rental properties and I ...
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Comment on agent fees
Excellent
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“Really great service. Quick to respond to any questions or ......”

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Jan 30,2017
Minithumbup
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By: 'Sofia'
Jan 30,2017
0 people found
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Really great service. Quick to respond to any questions or queries after signing the contract as well. You never feel forgotten about and it's clear that both landlords and tenants are equally important to Neil Kaye Estate Agents....
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Comment on agent fees
Reasonable, and you know you're getting good service with them too.
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“I have bought several houses through Neil Kaye Estate agents, ......”

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Jan 28,2017
Minithumbup
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By: 'John'
Jan 28,2017
0 people found
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I have bought several houses through Neil Kaye Estate agents, They have also found tenants for these as well as other houses. I have always found them a delight to be associated with. Cheryl and Neil have always given us sound advice from their years ...
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Comment on agent fees
Competative
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“Fantastic local agent, Neil and Cheryl have been so helpful ......”

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Jan 20,2017
Minithumbup
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By: 'R&R'
Jan 20,2017
0 people found
this helpful
Fantastic local agent, Neil and Cheryl have been so helpful with the letting our former home. They knowledge of the local housing market ensured we achieve the value we need and their fees are very competitive given the level of service we receive. I wish ...
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Comment on agent fees
Very competitive for such a high level of service.
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“We recently sold our buy to let property through Neil ......”

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Jan 20,2017
Minithumbup
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By: 'Mike'
Jan 20,2017
0 people found
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We recently sold our buy to let property through Neil Kaye, dealing mainly with Cheryl. We live out of area which meant we left everything to them and nothing seemed to much trouble including arranging a gardener to sort the lawns out for us. Cheryl ...
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Comment on agent fees
Fees were very competitive
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“Great service from this independent local agent. Both Neil and ......”

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Jan 19,2017
Minithumbup
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By: 'Mal'
Jan 19,2017
0 people found
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Great service from this independent local agent. Both Neil and Cheryl were very helpful in getting my property successfully let almost immediately! They obviously have a lot of knowledge of the local housing market....
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Staff picture Cheryl
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Staff picture Jamie-Leigh
No image available Hayley

Vendor Fees

Competitive Fixed Fees

Landlord Fees

9% + VAT management fee but tenant only fixed fee available

Tenant Fees

No fees set.
Last updated at 20/05/2024, 2:49 PM by Cheryl Gray
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Contact Neil Kaye
Last updated at 1:49 PM 20/05/2024 by Cheryl Gray

Awards won by Neil Kaye Estate Agents, Hull HU5 2AL



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