100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
77% lettings fee satisfaction
My Rooms provide a room letting service in London dedicated to young professionals looking for a share flat or house.
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My Rooms provide a room letting service in London dedicated to young professionals looking for a share flat or house.
Latest Reviews
View all Reviews 154
31st Mar 2023
reviewed by 'patsy'
6th Dec 2022
reviewed by 'Päivi'
23rd Apr 2021
reviewed by 'Aayushi Singh'
5th Apr 2021
reviewed by 'Monik'
17th Feb 2021
reviewed by 'Joseph Grant'
10th Feb 2021
reviewed by 'Fabian Nilsson'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 100% | 77% | £260 | £4,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 1 | 89 | 37 | 2 | 0 | 15 | 0 | 7 | 1 |
Areas covered
Address
2 Mill Street
Mayfair,London
City of London
W1S 2AT
+44 (0)2074999070
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Mar 31,2023
Mar 31,2023
1
people found
this helpful
this helpful
I used this agency, to my regret. I got a fabulous room at first, but as apparent to other reviews, i was made to leave within two months and in a panic of not having a roof over my head, i accepted their more expensive ...
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Dec 06,2022
Dec 06,2022
1
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A complete scam. The trend according to general experiences is that they give you the home you wanted. Month or so later they move you to another place, accruding fees along the way, and the conditions in my case were horrible. I was made to ...
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Apr 23,2021
Apr 23,2021
5
people found
this helpful
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Run for your life and do not think of trusting this company under any cost or circumstances. I was moving from Geneva to London and booked a room at Jocelin House, King's Cross — the room I was allotted was filthy, had cans, cartons and alcohol ...
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Apr 05,2021
Apr 05,2021
2
people found
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I only saw the room on the day of moving in and it was nothing like the add. Very dirty the room and the whole flat. Horrible, disgusting and I refused to move in. I'm trying to get the contract cancelled so they don't ask ...
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Feb 17,2021
Feb 17,2021
0
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AVOID AT ALL COSTS - Totally not worth the hassle
My Rooms are an awful company who are only operating so they can try to rip people off and scam them out of money.
Even though we pay a premium for 'bills included' in our ...
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Feb 10,2021
Feb 10,2021
3
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Seriously avoid this company, it is one of the worst lettings experiences I have endured, and I've only been here for under a month. Make sure to read the contract before signing, it's full of all kinds of hidden fees.
To just give a brief ...
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Sep 30,2020
Sep 30,2020
3
people found
this helpful
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They should get no star. Myrooms company is horrible. They did not pay rent to landlord and did not maintenance the house. The house was full occupied and tentants all paid but they said tenants did't pay. So the landlord have not get paid for 3 ...
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Jun 30,2020
Jun 30,2020
5
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this helpful
WORST SERVICE- I wish there was an option for less than 1 star. This is the worst agent you could ever come in contact with- delay in responses, no responses, rude and dismissive in very reasonable demands (leaks/ electricity shortage), deposit not returned, over-charged with no ...
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Nov 30, 2022
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(1)
I had similar experience and I agree, this company is a massive scam. Weather you are a landlord or a tenant, don't go. ...
May 04,2020
May 04,2020
1
people found
this helpful
this helpful
Terrible. DO not use.
I really do not understand how the average for My Rooms is so high. Especially when you read the reviews and they all appear to have one star. I really could not express to you how bad My Rooms are. They ...
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Jan 27,2020
Jan 27,2020
1
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1 Fridge to share between 7 people I have been loving here for 2 moths and still they cannot get a second fridge because they need to ask permission first!!!! From who I do not know
Every body in the office is friendly when signing the contract the ...
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Feb 18, 2020
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(1)
£671 per month six rooms over £3500 and they cannot be bothered to make things easier. Still waiting for this fridge to magic itself into this house.
This house is in Cricklewood advertised as in Kilburn 35 Westway the building to the left of this house is a garage door company and the beginning of an industrial area. It is doggy cannot even have my girlfriend feel safe walking at night by her self.
This money must go on salaries, paying off debt and office rent in central London, None ...
Jul 07,2019
Jul 07,2019
0
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this helpful
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Horrible agency, things promised to be fixed over a year ago were not fixed. Extortionate fees which are now banned thankfully by the Government...
Likely should be investigated by the Competition Market Authority for fake reviews.
Most agencies are terrible but but dont trust this ...
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Oct 31,2018
Oct 31,2018
3
people found
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Absolutely Awful. Would Highly NOT recommend. I moved into my flat in May and Tomorrow is the 1st November and I will still not have any Wifi in my flat. Totalling 7 months. They have ignored emails, calls and all points of contact. They have said ...
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Comment on agent fees
BAD
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Nov 04, 2019
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I don't recommend it.
They put fake ads on sites like spareroom but they actually have no room, contacted you asking you to go to their office and then they show you anything from the room you saw on the site previously. .I tried to cheer up information about the room I saw on the site but they didn't even think about what I was talking about. It s only a waste of time. ...
Jul 11,2018
Jul 11,2018
5
people found
this helpful
this helpful
Very disappointing and customer service team treats you incredibly badly. Phone was hung up on me and general tone of conversation is as if they are doing you a huge favour by speaking to you.
Shocking.
Please also be aware that some of the reviews ...
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Comment on agent fees
Very high
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Jul 18, 2018
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(1)
It is a really good company, everyone was really friendly and ready to help you out to find what you need. Really high service and the properly are really central and nice. During my stay in London I rent a double bedroom with them and for any problems they solved them super quickly.
Thanks so much Myrooms for your help and availability! ...
Jul 11,2018
Jul 11,2018
5
people found
this helpful
this helpful
Worst company ever take 250 pounds to move in and 250 if you want to move out. Will take every opportunity and make up lies to keep your deposit. Do nothing if not shown consequences and do not care anymore about tenants after you have signed the ...
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Jul 11,2018
Jul 11,2018
3
people found
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They don't reply emails, don't address issues, don't care about you and don't pay your deposit back. Money wolves without any care for the customer!...
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Comment on agent fees
To ask 250 to start renting a d another 50 to stop the co tract is ludacris if you know they don't lift one finger for you
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Jul 29, 2018
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Myrooms are frauds. They break the law with the way they rent out places and do not protect your deposit. Please, stay away, except you have got a lot of time money and energy to waste!!
After you call them out and they have no way of lying anymore, they just ignore you! That is what I call customer service. Most of the positive comments are written by them by the way. Why would people still be renting their places otherwise. Very fake letting agency and letting agents taking advantage of whome ...
May 29,2018
May 29,2018
1
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this helpful
this helpful
I had a good experience with this agency, price and quality are matching.
Thank you Myrooms
Recommended for sure to everyone...
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May 03,2018
May 03,2018
0
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Good Services, Myrooms very well done with staff and rooms
Very Recommend to all the people looking for rooms!
Thank you...
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May 03,2018
May 03,2018
0
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The staff is great, I enjoyed my stay for 3 months I didn't have any issues at all. I will come back there soon and will rent from them again.
Thank you for City Rooms...
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Apr 30,2018
Apr 30,2018
0
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I was totally pleased with the service that I've received from Myrooms. The reservation process was quick and easy and the Myrooms staff helped me throw it...
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Apr 26,2018
Apr 26,2018
0
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I am from Spain, and I would like to recommend Myrooms for their great attitude from the Management and staff members. They were fantastic with me and I trust them from the beginning. All the issues sorted out!...
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Apr 25,2018
Apr 25,2018
0
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The prices and the services they offer are really competitive, and always try to look forward to the costumers, with advices to live in London too.I'm definitely recommend this agency for sure to all my friends. Thank you very much my rooms...
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Apr 23,2018
Apr 23,2018
0
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Thank you myrooms for the lovely service. Specially Solange, always helpfull! The rooms are really good and clean! I will recommend...
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Apr 10,2018
Apr 10,2018
0
people found
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Nice people, the staff is really competent I had a nice experience. I rented a nice room with quiet people and good price....
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Mar 21,2018
Mar 21,2018
6
people found
this helpful
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These people ask customers book a room they haven't seen in real life but only in video - this is not transparent but rather dodgy. Stay away!...
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Comment on agent fees
N/A
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May 23, 2018
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Worst company ever
Take 250 pounds to move in and 250 if you want to move out.
Do nothing if not shown consequences and do not care anymore about tenants after you have signed the contract. Mess with you and treat you as if you are stupid. Make false promises they don't carry out. Don't do it! ...
Feb 20,2018
Feb 20,2018
0
people found
this helpful
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the worst agency ever ! they stole my money deposit .. if i knew what kind of scamers they are , i would never agree to stay with them ... 1/5 .. skip this agency .. impossible de work in good condition with them...
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Comment on agent fees
never call back ...
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Jan 26,2018
Jan 26,2018
0
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Todo genial, ningun problema y muy amables. Recomendable 100 por 100.
Volveria a repetir, muy atententos hasta El final y todos Los problemas Los solucionan rapido
(Eng : All great, no problems and very friendly. 100% recommended 100% would repeat, very attentive to the end and all problems are solved ...
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Comment on agent fees
Muy bien. Muy agradable y atento hasta El final.
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Oct 15, 2019
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HE IS LYING BECAUSE HE WORKS THERE!!!! ...
Jan 25,2018
Jan 25,2018
0
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I had a lovely stay renting a room in Chelsea this year. The staff was very professional, answered all my questions in a timely manner, and ensured that I was happy and comfortable. Not to mention, I could tell they prioritized finding me a place ...
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Comment on agent fees
reasonable
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Jan 25,2018
Jan 25,2018
0
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I was studying English in London when I rented a flat in Kensington with My Rooms. The experience was great. The service is very professional and kind. I highly recommend it!...
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Jan 24,2018
Jan 24,2018
0
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Thank you to Myrooms for the efficient service in finding me a property. They really understood what I was looking for. Very patient and polite. I would definitely recommend this agency....
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Jan 24,2018
Jan 24,2018
0
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I had the opportunity to rent a room with this amazing agency, the staff is friendly and helpful and I had really good time during my tenancy.
I repeat, the staff is really amazing, I will be recommend for sure!!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
