88% sales valuation accuracy
90% sales fee satisfaction
MyLondonHome is a London estate agency focused on providing the utmost in professional, transparent and fair customer service. We are proud of our strong morals and have built our business on them; a model we have proven to be the sturdiest of foundations. Our goal has always been not only ...
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MyLondonHome is a London estate agency focused on providing the utmost in professional, transparent and fair customer service. We are proud of our strong morals and have built our business on them; a model we have proven to be the sturdiest of foundations. Our goal has always been not only to become the leading sales and letting agency in Central London, but to use an ethical approach at all times. Our diverse range of clients, from individual property owners to large-scale investors, are testament to the fact that our method works.
Latest Reviews
21st Oct 2022
reviewed by 'Jim Fatah'
26th Jul 2022
reviewed by 'Jovan'
24th Jul 2022
reviewed by 'Ivan Lim'
1st Feb 2022
reviewed by 'John'
7th Jul 2021
reviewed by 'Cotswold Commuter'
Opening Hours
Address
MyLondonHome
35 Catherine Place
Westminster,London
Greater London
SW1E 6DY
020 7222 2500
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 88% | 90% | £250,000 | £9,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 231 | 1 | 551 | 18 | 86 | 0 | 122 | 1 | 88 | 2 |
Areas covered
- N1
- SW6, SW8, SW9, SW11, SW18
- N7
- W2, W14, WC1N, WC2
- NW1
- E1, E14, EC1, EC2, EC4
- SE1
- SE11
- SE16
- SE17
- SW1
- SW3
- SW4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Aug 09,2011
Aug 09,2011
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I would definately give My London Home a 5 Star Rating. I have worked with Joseph Cadman and he was always helpful and knowlegable. I have also worked with Lisa Yoshimoto, and she is always quick to cure my problems I had, which have been very ...
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Aug 09,2011
Aug 09,2011
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We have rented our apartment for four years and from the outset, MLH have been efficient and thorough. The initial negotiations were succinct and the temrs etc. were all clearly explained and as uncomplicated as they can be.
The few problems we have encountered have ...
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Aug 09,2011
Aug 09,2011
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I found both the lettings and property management staff at MLH to be both efficient and professional in their approach to finding me a tenant, which they did quickly and in arranging for new appliances to be installed. I was particularly impressed with the detailed ...
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Aug 08,2011
Aug 08,2011
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Recently bought property from Joseph Cadman with MyLondonHome. Some of the sale was difficult, however he organised all issues to be fine and even arranged a free clean for me. Definitely recommend and will buy more....
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Aug 08,2011
Aug 08,2011
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Great agency. Fast and efficient. Very friendly and felt looked after and MLH have a far more personal touch than any other agency I have worked with. Also always easy to get in touch with and quick to reply. Would totally recommend....
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Aug 08,2011
Aug 08,2011
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Completely painless experience with professional staff and a willingness to help. I had no problems at all and would use My London Home again for sure...
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Aug 07,2011
Aug 07,2011
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very pleased with the mylondonhome. they could have been a bit more proactive at nonessential repairs. but the best agent i have dealt with so far in london....
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Aug 06,2011
Aug 06,2011
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I am a retired widow and have been using My London Home now for over 8 years, as agents for renting out two properties that I own. They have consistently given excellent professional service and taken care of everything. The clients are well looked after, leaving ...
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Aug 05,2011
Aug 05,2011
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My London Home are very professional, efficient and generally a pleasure to deal with. Good estate agents aren't easy to find but i wouldn't hesitate in recommending their services....
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Aug 04,2011
Aug 04,2011
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Very friendly co-operative and informative agents. Daniel Quicke was very good at organising viewings and always was there to meet me and answer any questions there and then or later if he had to ask the vendor. He was very good at negotiating a deal ...
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Aug 04,2011
Aug 04,2011
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My London Home are wonderful to deal with; very polite and efficient and were keen to keep in touch with me where ever I was. I found Daniel Quicke to be exceptionally helpful and will continue to use them to sell my other properties....
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Aug 04,2011
Aug 04,2011
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Very friendly and efficient staff, nothing is too much of a problem for them to deal with at any time.
We highly recommend them to any Landlord who is looking for a reliable agent.
Continue the good work....
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Aug 04,2011
Aug 04,2011
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Jo Cadman was excellent in listening to what we wanted and helping to close the deal. He was absolutely open and straight and was a pleasure to do business with. In addition he ran around providing contacts and information for our solicitors as the vendor's ...
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Aug 03,2011
Aug 03,2011
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There are so many agents in London, most of them are just after your money and loose patience if you look at more than two properties. Where i live is important to me and My London Home really did go out and out to fulfil ...
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Aug 03,2011
Aug 03,2011
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Dear readers
I have engaged the letting services of mylondonhome over the past two yrs and have found them to be good. Payments are made promptly and account statements are straightforward with no hidden charges. The property manager Helen Creswell is to be commended for ...
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Aug 02,2011
Aug 02,2011
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I have used My London Home twice now to let flats for me . On both occasions I have found them effective , efficient, very friendly and willing to go the extra mile .......
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Aug 01,2011
Aug 01,2011
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MyLondon Home provided a professional and efficient service to suit my specific demands. My situation for renting was complex and needed to be dealt with in a short time frame. The agent did a good job of fulfilling my needs by providing good communication with ...
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Jul 27,2011
Jul 27,2011
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MLH helped me sell one flat and buy another in the Perspectives building in Westminster Bridge Road. They listened carefully to what I wanted to achieve and set about it quickly and with energy. The sale and purchase happened quickly and the result has been ...
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Jul 27,2011
Jul 27,2011
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This is the first time we have used MyLondonHome and we are impressed. They found a tenant quickly and it was obvious they had listened to our requirement criteria. They have been professional all the way through and everything went through easily and with minimum ...
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Jul 25,2011
Jul 25,2011
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Very good and fast service! Agent are very polite and provide good service!
I'v never seen such an excellent work! My pleasure to use MyLondonHome again!
Thank You for Your Service!
You'r The Best!...
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Jul 25,2011
Jul 25,2011
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MyLondonHome stand out amongst the agents in London. This is for four reasons -
1) Their service is professional. They turn up when requested, deal with enquiries when posed and generally do their job to a high standard;
2) They are fair. Whilst they act for the ...
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Jul 25,2011
Jul 25,2011
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Outstanding hospitality and service, the management should be very proud of the staff. Almost every aspect of our stay was excellent. The Flat that we received was very comfortable. Thank you MyLondonHome....
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Jul 21,2011
Jul 21,2011
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I have found them helpful and responsive and have no complaints...
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Jul 21,2011
Jul 21,2011
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MyLondonHome is the only agency I have used to let my Waterloo flat, and I have never thought about leaving!
They offered the most competitive price of the local agents to get my business; the flat has always been rented out (6 years and counting!); and ...
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Jul 21,2011
Jul 21,2011
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We have been most pleased with My London Home as a letting tenent at St George Wharf. The Propertry Management Team and in particular, Lisa Yoshimoto has been extremely effecient in handling any queries or concerns that have come up. The matters have been addressed ...
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Jul 20,2011
Jul 20,2011
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We found MyLondonHome professional and very helpful as first-time landlords, advising us of all the little things that need to be in place for renting a property. They found us good tenants very quickly, having shown sveeral interested parties around within 2 or 3 days. We would ...
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Jul 20,2011
Jul 20,2011
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MLH had a wide range of apartments for sale in St. George Wharf. I dealt with Joseph Cadman, who was friendly and professional. The transaction was smooth and fairly quick. I would definitely recommend MLH for properties in St. George Wharf...
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Jul 20,2011
Jul 20,2011
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Everyone I've ever dealt with at MyLondonHome has always been in my opinion the most professional, knowledgable and friendly property specialists I've ever come across in my two years of working in central London property. I wouldn't hesitate to recommend them to everyone and anyone ...
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Oct 03, 2011
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Thank you for the really positive feedback Ian, the whole team are very appreciative that you took the time to write about your positive experience with MyLondonHome. We look forward to being of continued service. ...
“MyLondonHome provided an exemplary service from their first inspection/estimation ......”
Jul 20,2011
Jul 20,2011
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MyLondonHome provided an exemplary service from their first inspection/estimation visit to our property to the time that, thanks to their exceptional professionalism and competence, its sale was completed at our target price. I therefore recommend them, without reservation, to anyone thinking of selling a ...
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Oct 03, 2011
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Thank you for the excellent review Tony, the whole team are very appreciative that you took the time to write about your positive experience with MyLondonHome. Such feedback really helps them to see the value in always going the extra mile! ...
Jul 19,2011
Jul 19,2011
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I would like to take this opportunity to commend the staff of MyLondonHome who helped me enormously in finding an apartment for me to rent in London. In particular I would like to thank Joseph Cadman who quickly took my requirements into account and arranged ...
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Oct 03, 2011
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Thank you for your very positive feedback Tim. I know Joseph, James, Jonathan and of course Lisa are all very appreciative that you took the time to write about your positive experience with MyLondonHome. Many agents in my opinion do not realise the value of a great Property Management team, but this forum has certainly proved that most tenants do! Thank you also for the special commendation! We look forward to being of continued service. ...
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Danny
Lucy
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
At MyLondonHome we are committed to providing a superior service for all of our clients and customers. Managing a large portfolio of properties, and coordinating the sales of many more properties does come with its challenges and we are proud of the way we conduct our daily business. On occasion, we do recognise that things go wrong and when it does, we want to put it right for you.
We have a complaints procedure in place so that anybody who wishes to seek help to get a matter resolved knows who to go to and the timeframes involved.
Please follow the below steps and we are fully confident that we will provide a fair and honest platform for you to express your concerns, and we will endeavour to resolve your complaint fully to your satisfaction.
1. In the first instance, complaints should be directed to the manager of the Department you are dealing with. Please call 020 7222 2500, and ask to speak to the Department Manager or email the manager concerned.
Please include an email address or telephone number in your email. You should expect an acknowledgement of your initial complaint within two business days.
2. If the complaint is about the department manager or you would like to escalate the complaint further, you may write to the appropriate Director:
Sales: [email protected]
HR: [email protected]
Lettings & Property Management: [email protected]
You should expect an acknowledgement to your email within one business day. Please then allow up to 14 working days for a Director to provide you with a written resolution to your complaint.
3. MyLondonHome is a member of The Property Ombudsman. We fully expect your complaint to be resolved in-house, however, you are able to contact The Property Ombudsman by following the below link to download the Complaints Form and all the information about submitting the complaint.
www.tpos.co.uk/consumers/how-to-make-a-complaint
The Property Ombudsman will normally ask that you follow the complaints procedure in-house through to the Director’s written resolution before they will investigate. You can also call or write to them at:
Milford House,
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333306
Last updated at 10:37 AM 06/01/2016 by allAgents
We have a complaints procedure in place so that anybody who wishes to seek help to get a matter resolved knows who to go to and the timeframes involved.
Please follow the below steps and we are fully confident that we will provide a fair and honest platform for you to express your concerns, and we will endeavour to resolve your complaint fully to your satisfaction.
1. In the first instance, complaints should be directed to the manager of the Department you are dealing with. Please call 020 7222 2500, and ask to speak to the Department Manager or email the manager concerned.
Please include an email address or telephone number in your email. You should expect an acknowledgement of your initial complaint within two business days.
2. If the complaint is about the department manager or you would like to escalate the complaint further, you may write to the appropriate Director:
Sales: [email protected]
HR: [email protected]
Lettings & Property Management: [email protected]
You should expect an acknowledgement to your email within one business day. Please then allow up to 14 working days for a Director to provide you with a written resolution to your complaint.
3. MyLondonHome is a member of The Property Ombudsman. We fully expect your complaint to be resolved in-house, however, you are able to contact The Property Ombudsman by following the below link to download the Complaints Form and all the information about submitting the complaint.
www.tpos.co.uk/consumers/how-to-make-a-complaint
The Property Ombudsman will normally ask that you follow the complaints procedure in-house through to the Director’s written resolution before they will investigate. You can also call or write to them at:
Milford House,
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333306
Best Estate Agent in SW1E 
