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Salford, Manchester, M6

3/5, 45 Reviews
51% Recommended

0% letting valuation accuracy

55% letting fee satisfaction

Mistoria Estate Agents is a UK letting agent providing accommodation for students and professionals, residential property, commercial developments and holiday homes. Operating in Salford, Manchester, Liverpool, Bolton, Preston, Loughborough, Lincoln, Newcastle and Sunderland but to name a few, we are located in
some of the major university cites in the north of England to offer top spec accommodation for students. We pride ourselves in being the best by ensuring only the highest quality accommodation for students, professional, residential and commercial tenants. We have an extensive range of home from home properties and excellent rates. ACCOMMODATION FOR STUDENTS AND PROFESSIONALS INCLUDE: All Inclusive Bills (No surprises) Unlimited Broadband Excellent Value Rents Highest Quality Accommodation 24/7 Maintenance Teams First-rate Customer Service If you want to be a Mistoria resident, please feel free to browse for your future rented “home” using our search function. If for any reason you cannot find what you are looking for, please do not hesitate to contact us.
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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%55.00%£347£1,750
Areas covered
  • L15
  • L7
  • L8
  • M5
  • M6
  • M7
  • PR1
Address

Mistoria Estate Agents
10 Broughton RoadManchester, Greater Manchester
M6 6LS
0161 707 6106

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Mistoria Estate Agents Branches (View All 4)
BRANCH ASSET
Trying to recover my deposit ...

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1 Star Review
UserName

Laura

By : 'Jason'
Services : Letting( As a Tenant )
Rent PCM : £655
Would you recommend ? : No
Postcode : M6

Nov 7, 2023
People found this helpful2

Trying to recover my deposit and that staff at Mistoria are unwilling / unable to help me. You would have thought this is something that is done often so they would be well versed in the process. I think Laura is new as her ability to help is only eclipsed by her telephone manner, failure at both ... Read Full Review

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IF YOU CAN GO WITH ANYONE ...

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1 Star Review

By : 'Luke'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M6

Nov 3, 2022
People found this helpful3

IF YOU CAN GO WITH ANYONE ELSE, DO IT! They take weeks to reply if they do at all, they never answer phone calls. For example our only fridge freezer broke and they didn’t reply for over a week and are still waiting for someone to fix it. We have now lost over £100 collectively... Read Full Review

Comments (1)Was this helpful?:

By : mia

Mar 28, 2023

Hi, I,m currently writing a report on mistoria. I am collecting complaints about them. If you are interested, i would to interview about your experience ...


Customer service second to ...

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5 Star Review
UserName

Dewi

By : 'Charles'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : L15

Sep 22, 2022
People found this helpful0

Spoke with Dewi from the Salford branch, whilst there was nothing available he went out of his way to recommend what to do to find another place and to ensure he could still help me with what I'm looking for. Highly professional agent, and pleasant to speak with, a credit to your... Read Full Review

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Look elsewhere students - not ...

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1 Star Review

By : 'Lucy'
Services : Letting( As a Tenant )
Rent PCM : £440
Would you recommend ? : No
Postcode : M6

Mar 3, 2021
People found this helpful5

Don't stay with mistoria. Wouldn't recommend it at all, you can stay with other companies in the area for the same price that are more helpful, more clean, and worth more for your money. When we moved in, the property was filthy and the bins were overflowing. My mattress was blood... Read Full Review

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The house they let to us had ...

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1 Star Review

By : 'Conor'
Services : Letting( As a Tenant )
Rent PCM : £455
Would you recommend ? : No
Postcode : M6

Aug 16, 2020
People found this helpful2

The house they let to us had so much wrong with it, fly infestations, fridge/freezer left with floating food in trays full of dirty water, all beds broken. Toilet was full of sh*t stains! Dust everywhere and they pick and choose what messages they decide they want to reply too. We sent several... Read Full Review


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Utterly incompetent and ...

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1 Star Review

By : 'Queen'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M7

Feb 21, 2019
People found this helpful4

Promises made about cleaning and repairs before contract signed were not kept, standard licensing terms, fire safety regulations and codes of practice blatantly ignored, and as others have reported, the agents and their contractors frequently let themselves into the property using a key without... Read Full Review


Comments on Agent Fees

Fees should be refunded in full

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It wouldnt let me not click a ...

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1 Star Review

By : 'Megan'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M6

Jan 4, 2019
People found this helpful2

Put bluntly this agency ruined what should have been an experience to remember. We saw the house and noticed a few faults and were assured this would be sorted before we moved in. When we did move in the house was in a worse state than when we saw it the first time: holes in walls, mould, damp,... Read Full Review


Comments on Agent Fees

Extortionate considering faults

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I'll make this quik!!! ...

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1 Star Review
UserName

Mish

By : 'HJP'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : M6

Nov 16, 2017
People found this helpful2

I'll make this quik!!! AVOID AT ALL COST!!! list of problems that we lived with and never got resolved by mistoria: Living with mice in all rooms for 6 months. Staff requesting entry under the 24hrs requested. Contractors and staff walking into the property with no email warning or... Read Full Review


Comments on Agent Fees

Overpriced but most student accommodation is. If id of known the problems i was yet to face i wouldnt have paid more than £200 a month.

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I'll make this quik!!! ...

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1 Star Review
UserName

Mish

By : 'HJP'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : M6

Nov 16, 2017
People found this helpful3

I'll make this quik!!! AVOID AT ALL COST!!! list of problems that we lived with and never got resolved by mistoria: Living with mice in all rooms for 6 months. Staff requesting entry under the 24hrs requested. Contractors and staff walking into the property with no email warning or... Read Full Review


Comments on Agent Fees

Overpriced but most student accommodation is. If id of known the problems i was yet to face i wouldnt have paid more than £200 a month.

Comments (0)Was this helpful?:
The house had a few minor ...

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4 Star Review

By : 'Kieran'
Services : Letting( As a Tenant )
Rent PCM : £433
Would you recommend ? : Yes
Postcode : M6

Nov 8, 2017
People found this helpful0

The house had a few minor problems with it over summer, when we moved in we notified Mistoria and they sent somebody round the next day to fix it. No problems so far and the staff of Mistoria constantly emai, updating you regarding what needs to be done e.g. metre readings and gas readings etc.... Read Full Review


Comments on Agent Fees

I think that £400 a month is more reasonable price than £433.33 if you have the down stairs room

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The office refused to return ...

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1 Star Review

By : 'Ex-tenant'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L15

Oct 8, 2017
People found this helpful3

The office refused to return our deposits without giving any reason. Ignored my calls and emails, and picked up only when calling from a different number. Constantly postponing to the point that after 4 months we had to resort to the deposit protection service who returned our deposit in full.... Read Full Review

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I wish I had seen the reviews ...

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1 Star Review
UserName

Pam

UserName

Mish

By : 'Never'
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : M6

Oct 1, 2015
People found this helpful1

I wish I had seen the reviews but it as part of a group so I didn't. Worst company ever! Not only did the listing lie about a dishwasher, when we got to the property, they obviously hadn't checked over anything!! Furniture was broken, mould everywhere (even to the point of a major fire hazard and... Read Full Review


What agent could do to change your mind?

All bills inc. we never went over but not worth it for the lack of 'service'


Comments on Agent Fees

All bills inc. we never went over but not worth it for the lack of 'service'

Comments (0)Was this helpful?:
I switched to Mistoria after ...

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5 Star Review

By : 'Hannah'
Services : Letting( As a Tenant )
Rent PCM : £350
Would you recommend ? : Yes
Postcode : M7

Nov 20, 2014
People found this helpful0

I switched to Mistoria after a disappointing experience with another agent. I had to search for a property as a lone tenant as many of the people on my course lived in the area and with parents, I moved up from Swansea and lived in halls for my first year but decided the contrast could not have... Read Full Review

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I used this agent while ...

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5 Star Review

By : 'Becky'
Services : Letting( As a Tenant )
Rent PCM : £350
Would you recommend ? : Yes
Postcode : M6

Oct 27, 2014
People found this helpful0

I used this agent while searching for a 5 bed student house let. Although when I first rang they didn't have anything suitable at the time, but they rang us immediately when something came up within our budget. They were efficient in setting up a viewing and were able to secure the property on the ... Read Full Review

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Pam Higham has been very ...

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5 Star Review
UserName

Pam

By : 'Kayley'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M5

Sep 15, 2014
People found this helpful0

Pam Higham has been very helpful and supportive during the whole process. She was very friendly and responsible. She kepts things on the right track and provided extra support when we ran into an issue with one of our group who ended up dropping out at the last minute, leaving us a person short we... Read Full Review

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My dealings with the Mistoria ...

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1 Star Review

By : 'staramy'
Services : Letting( As a Tenant )
Rent PCM : £85
Would you recommend ? : No
Postcode : M5

Sep 13, 2014
People found this helpful3

My dealings with the Mistoria Group has been a complete nightmare from start to finish. The communication between staff members within the company is nothing less than appalling, the staff are utterly incompetent and intimidating on occasions. when we moved in the property was in a state of... Read Full Review


What agent could do to change your mind?

Everything. Employing competent staff who understand good customer service would be a start.


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Comments on Agent Fees

very expensive student housing especially for all of the problems we endured. not worth it at all.

Comments (1)Was this helpful?:

By : Mistoria

Sep 15, 2014

We are disappointed to read your comments and we apologise for your experience. We are aware of the circumstances of your situation but want to stress that the problem wasn't structural. Our ...


I registered with Mistoria ...

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5 Star Review

By : 'Tenant'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : L6

Aug 26, 2014
People found this helpful0

I registered with Mistoria Lettings to help find some accommodation for when I went back to Uni in the September. I was immediately impressed that they only sent me properties that fitted my search criteria instead of bombarding me with everything available.. Once the process started, they were... Read Full Review

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I would really reconnect ...

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5 Star Review

By : 'Owen'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M6

Aug 26, 2014
People found this helpful0

I would really reconnect using mistoria to help you rent. They have been fantastic in the initial search and after we chose a house. They have helped us with any questions or if we had any issues regarding the property. Overall brilliant experience moving and they have made it so much easier. Thank ... Read Full Review

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No problems encountered with ...

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5 Star Review

By : 'Sarah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M5

Aug 13, 2014
People found this helpful0

No problems encountered with mistoria lettings. Moved in July 2013 with no issues, all pretty straight forward. Communications were quick and helpful with a small maintenance issue being dealt with within a couple of days after notifying them. Have now transferred to another one of mistorias... Read Full Review


What agent could do to change your mind?

Although I had no problems, mistoria could make it easier to pay rents! As they only accept bank transfer/ standing order

Comments (0)Was this helpful?:
Having seen some negative ...

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4 Star Review

By : 'Tenant'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : L7

Aug 7, 2014
People found this helpful0

Having seen some negative reviewed on this site I'm sorry other students didn't have the same experience I did, myself and 4 friends stayed in one of the newly renovated properties in Liverpool yes there were a number of teething issues at the beginning of our tenancy but these we're quickly dealt... Read Full Review

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1 - 20 of 45 items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 10/31/2017, 8:55:57 AM by allAgents

Awards won by Mistoria Estate Agents, Manchester M6 6LS

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