Miller Metcalfe
4.8/5, 782 reviews
93% recommended
97% sales valuation accuracy
98% sales fee satisfaction
81% lettings valuation accuracy
87% lettings fee satisfaction
Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, ... show more Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, trust and commitment. We specialise in residential sales and lettings, commercial, auctions and property surveys to offer the whole package for buyers, sellers, tenants and landlords.

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Latest Reviews

 View all Reviews 782
Featured Review
a
reviewed by 'Mike Clough'
“The team at Miller Metcalfe were areal asset in the re recent sale of our commercial premises. They were attentive ......”
Featured Review
a
reviewed by 'Lindsay H'
“Having never sold a property before, we didn’t know what to expect but we had help from everyone in ......”
14th Nov 2024
reviewed by 'Steve'
“Chelsea has been brilliant, very helpful, correspondence has been great....”
13th Nov 2024
reviewed by 'Kate'
“From initial enquiry the customer service and communication is fantastic. Zoe particularly has been of great help...”
11th Nov 2024
reviewed by 'Aaliyah'
“Absolutely amazing, they were really supportive and patient I'm really pleased as it's my first time going through it all....”
11th Nov 2024
reviewed by 'John'
“Really good service right from the start. The whole team and friendly and professional. Helped me sell quickly due to ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £59,000 £17,750,000
Lettings 81% 87% £350 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
70 6 102 12 312 11 199 16 41 13
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 14:00
  • Sunday: 00:00 - 00:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Miller Metcalfe Branches (view all 8)
Bolton, BL1
Bury, BL9
Commercial, BL1
Culcheth, WA3
Harwood, BL2
Lettings, BL1
Prestige, BL1
Worsley, M28
Featured Review
a

“The team at Miller Metcalfe were areal asset ...and never gave up...”

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Apr 02,2024
Minithumbup
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Georgia
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Jack
By: 'Mike Clough'
Apr 02,2024
2 people found
this helpful
The team at Miller Metcalfe were areal asset in the re recent sale of our commercial premises. They were attentive and never gave up on what proved a difficult completion. Many obstacles were put in the way to prevent our progress but Georgia and Jack ...
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By: Miller Metcalfe
Apr 02, 2024
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Hello, thank you for your review of our Commercial department! ...
Featured Review
a

“Sale Avoncliffe Road...”

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Aug 14,2024
Minithumbup
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Linzi
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Don
By: 'Lindsay H'
Aug 14,2024
0 people found
this helpful
Having never sold a property before, we didn’t know what to expect but we had help from everyone in the process. All the team at the Worsley Branch were amazing from Mark doing the valuation, to Don & Laura doing viewings through to Linzi, Chloe ...
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By: Miller Metcalfe
Aug 14, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Chelsea has been brilliant, very helpful, cor......”

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Nov 14,2024
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Chelsea
By: 'Steve'
Nov 14,2024
0 people found
this helpful
Chelsea has been brilliant, very helpful, correspondence has been great....
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“From initial enquiry the customer service and......”

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Nov 13,2024
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Zoe
By: 'Kate'
Nov 13,2024
0 people found
this helpful
From initial enquiry the customer service and communication is fantastic. Zoe particularly has been of great help...
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“Absolutely amazing, they were really supporti......”

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Nov 11,2024
Minithumbup
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Chloe
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Roxanna
By: 'Aaliyah'
Nov 11,2024
0 people found
this helpful
Absolutely amazing, they were really supportive and patient I'm really pleased as it's my first time going through it all....
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By: Miller Metcalfe
Nov 11, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Really good service right from the start. Th......”

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Nov 11,2024
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Amy
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Amy
By: 'John'
Nov 11,2024
0 people found
this helpful
Really good service right from the start. The whole team and friendly and professional. Helped me sell quickly due to chain pressure and gave good advice at all stages of the sale....
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“Absolutely amazing, they were really supporti......”

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Nov 09,2024
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Roxanna
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Chloe
By: 'Aaliyah'
Nov 09,2024
0 people found
this helpful
Absolutely amazing, they were really supportive and patient I’m really pleased as it’s my first time going through it all....
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“Very pleasant ,easy to talk to, kept me updat......”

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Nov 08,2024
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Rebecca
By: 'Pamela'
Nov 08,2024
0 people found
this helpful
Very pleasant ,easy to talk to, kept me updated on everything that was happening with the sale...
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By: Miller Metcalfe
Nov 08, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Cannot speak highly enough of the guys in the......”

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Nov 08,2024
Minithumbup
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Amy
By: 'Simon & Brooke'
Nov 08,2024
0 people found
this helpful
Cannot speak highly enough of the guys in the Bury branch! Especially Amy O who was fantastic from start to finish. Such a proactive team, so easy to deal with and never leave you waiting for an answer. Highly recommend and we will be using ...
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By: Miller Metcalfe
Nov 08, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“We were very impressed from first meeting Kel......”

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Nov 07,2024
Minithumbup
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Amanda
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Shakira
By: 'Jane'
Nov 07,2024
1 people found
this helpful
We were very impressed from first meeting Kelly who came to value our house and the advice she gave us re selling price and what to expect. Amanda mostly - but backed up by Shakira kept us updated throughout the selling process and contact required ...
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By: Miller Metcalfe
Nov 08, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Great staff who hold our hand along the way...”

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Nov 07,2024
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Shakira
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Amanda
By: 'Sharon Chadwick'
Nov 07,2024
0 people found
this helpful
This is the 2nd time we have used Miller Metcalfe to sell a property and again they have provided an excellent service. Selling your home is very stressful but the support and understanding shown by Shakira and Amanda certainly helped us along the way. They ...
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By: Miller Metcalfe
Nov 08, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“We are in the process of buying a property th......”

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Nov 06,2024
Minithumbup
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Roxanna
By: 'Steph'
Nov 06,2024
0 people found
this helpful
We are in the process of buying a property through Miller Metcalfe. So far i cannot fault the service we have received. The staff are all really friendly and helpful and have kept in touch every step of the way....
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By: Miller Metcalfe
Nov 07, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“We had a really positive experience with the ......”

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Nov 06,2024
Minithumbup
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Shakira
By: 'Lauren'
Nov 06,2024
0 people found
this helpful
We had a really positive experience with the staff at miller metcalfe, particularly Shakira who went out of her way to keep us informed and make our purchase as smooth as it could be given some challenging circumstances....
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By: Miller Metcalfe
Nov 07, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“HOUSE PURCHASE MADE EASY WITH FULL SUPPORT.....”

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Nov 05,2024
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Roxanna
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Chloe
By: 'DAVID'
Nov 05,2024
0 people found
this helpful
Miller Metcalfe are the Estate Agents for the property we are buying. During the whole purchase process MM have been professional, efficient and effective and have demonstrated excellent Customer Care. We are very happy with their sales and conveyancing services and will recommend them to ...
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By: Miller Metcalfe
Nov 05, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Miller Mtcafe , Bolton is the best state agen......”

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Nov 02,2024
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Alice
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Amanda
By: 'Mohammed Huda'
Nov 02,2024
0 people found
this helpful
Miller Mtcafe , Bolton is the best state agent, All staffs especially Alice is very friendly and effective in the process of buying any home. If I am the brunch manager, I must give the best staff award to Alice. Her absolute bonding with buyers, timely ...
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By: Miller Metcalfe
Nov 04, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Efficient and Friendly...”

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Nov 01,2024
Minithumbup
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Georgia
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Jack
By: 'Holly Watson'
Nov 01,2024
0 people found
this helpful
Both Georgia and Jack were helpful, friendly and professional when we were looking to rent our commercial property. Their efficiency and competency took the stress out of the process and ensured we secured our property rapidly....
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By: Miller Metcalfe
Nov 04, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Helpful and efficient....”

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Oct 30,2024
Minithumbup
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Zoe
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Linzi
By: 'S'
Oct 30,2024
0 people found
this helpful
Zoe and Linzi in the office were helpful and efficient, as was Kelly the valuer. A buyer was found quickly and I was updated throughout the process. Thanks to all!...
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By: Miller Metcalfe
Oct 30, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Good advice regarding appointing a solicitor.......”

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Oct 30,2024
Minithumbup
By: 'Elizabeth Gray'
Oct 30,2024
0 people found
this helpful
Good advice regarding appointing a solicitor. Our calls/queries answered quickly, Good communication....
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By: Miller Metcalfe
Oct 30, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Friendly and professional service....”

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Oct 28,2024
Minithumbup
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Roxanna
By: 'David'
Oct 28,2024
0 people found
this helpful
Miller Metcalfe in Bury have been friendly and professional in helping me to purchase a property I want to buy....
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By: Miller Metcalfe
Oct 30, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Very professional, efficient and friendly ser......”

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Oct 28,2024
Minithumbup
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Sam
By: 'Jean Laverty'
Oct 28,2024
0 people found
this helpful
Very professional, efficient and friendly service. I feel confident and relaxed to leave the sale of the property in their experienced hands....
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By: Miller Metcalfe
Oct 30, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Excellent service and prompt in replying to m......”

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Oct 25,2024
Minithumbup
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Roxanna
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Chloe
By: 'Julienne Fisher'
Oct 25,2024
0 people found
this helpful
Excellent service and prompt in replying to my queries. Thank you...
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By: Miller Metcalfe
Oct 30, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Great service, house sold in 3 days friendly ......”

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Oct 22,2024
Minithumbup
By: 'Gavin Bingham'
Oct 22,2024
0 people found
this helpful
Great service, house sold in 3 days friendly staff not always available....
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By: Miller Metcalfe
Oct 30, 2024
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Hello, thank you for your review of our Harwood Branch. We apologise if you have struggled getting in touch with our team, we are continuously working hard to improve our processes and take your comments on board. Thanks ...

“Purchased a property through them a few years......”

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Oct 18,2024
Minithumbup
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Mandy
By: 'ANDREEA'
Oct 18,2024
0 people found
this helpful
Purchased a property through them a few years ago. This year, I decided to sell it and choose Miller again because of their professional approach of filtering only active interest. Won't waste anyone's time, updating you every step of the way. The whole process was ...
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By: Miller Metcalfe
Oct 30, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Worked hard to sell our property and kept us ......”

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Oct 18,2024
Minithumbdown
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Sam
By: 'Kimberley'
Oct 18,2024
0 people found
this helpful
Worked hard to sell our property and kept us informed of any developments promptly. They did a really excellent job . Would definitely use again and recommend to others....
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By: Miller Metcalfe
Oct 30, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Friendly staff who are quick and efficient at......”

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Oct 17,2024
Minithumbup
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Ellie
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Katie
By: 'Mrs Ali'
Oct 17,2024
0 people found
this helpful
Friendly staff who are quick and efficient at getting back to me for any queries and questions I had. Made process easy. They were always happy to advise so had a great experience. Thank you...
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“MM represented me on the recently agreed sale......”

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Oct 17,2024
Minithumbup
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Amy
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Chloe
By: 'TS'
Oct 17,2024
0 people found
this helpful
MM represented me on the recently agreed sale of my property in Stoneclough. I dealt with Amy & Chloe during the process and I highly recommend using them as your agent if you have a property in the area. They were polite, professional, and diligent on ...
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“Miller Metcalfe and Roxanna in particular wer......”

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Oct 16,2024
Minithumbup
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Roxanna
By: 'Mrs H'
Oct 16,2024
0 people found
this helpful
Miller Metcalfe and Roxanna in particular were very professional and helpful throughout the whole process of our house purchase. They were always available to deal with our queries and ensured that they saw the purchase through on agreed timescales keeping us updated at all times....
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By: Miller Metcalfe
Oct 30, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Fantastic service from start to completion , ......”

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Oct 15,2024
Minithumbup
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Matt
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Roxanna
By: 'Martyn HUNT'
Oct 15,2024
0 people found
this helpful
Fantastic service from start to completion , thanks to Matthew , Chloe and Roxanne they all made a difficult time so easy . Wouldn't hesitate in recommending Miller Metcalfe . Thanks guys ....
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“Brilliant Service from Georgia and Jack, woul......”

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Oct 15,2024
Minithumbup
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Jack
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Georgia
By: 'Rita'
Oct 15,2024
0 people found
this helpful
Brilliant Service from Georgia and Jack, would highly recommend them in selling a commercial property, always keeping me updated throughout the sale and offering suggestions on how to move forward!! I'll be returning back to Miller Metcalfe for the sale of my next property!!...
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By: Miller Metcalfe
Oct 30, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Amazing estate agents! Our house sold in less......”

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Oct 07,2024
Minithumbup
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Amy
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Chloe
By: 'Sarah & Alex'
Oct 07,2024
0 people found
this helpful
Amazing estate agents! Our house sold in less than a week! Everyone (Matt, Barry, Amy and Chloe) that we have dealt with has been great and really responsive. They are competitively priced and we liked their approach from start to finish....
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By: Miller Metcalfe
Oct 07, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“no response from Georgia Mackenzie no reply f......”

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Oct 07,2024
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Georgia
By: 'Ashik'
Oct 07,2024
0 people found
this helpful
no response from Georgia Mackenzie no reply for the emails and not answering the call . very unprofessional and totally disappointed with her customer service...
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By: Miller Metcalfe
Oct 08, 2024
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Hello Ashik, thank you for your feedback. We take all comments seriously and strive to provide the best possible service to all our clients. Upon reviewing your correspondence with us, I can confirm that your initial email was responded to promptly by Georgia. We acknowledge that subsequent emails were sent outside of our regular business hours, and as such, we were unable to respond immediately. However, we did address your concerns first thing on Monday morning, as soon as our office reopen ...

“Both Georgia and Jack were excellent, great c......”

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Oct 04,2024
Minithumbup
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Jack
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Georgia
By: 'Simon Norris'
Oct 04,2024
0 people found
this helpful
Both Georgia and Jack were excellent, great communication from the initial contact to completion...
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By: Miller Metcalfe
Oct 07, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

Vendor Fees

*Subject to property value and package chosen.

Landlord Fees

Our INTRODUCTION package is just £250.00 Plus VAT, please be aware that this amount will be required to be paid upfront prior to advertising.

Our comprehensive tenant find only package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £700.00 inc VAT.

Our comprehensive Rent Collection package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £650.00 inc VAT and then a monthly commission charge at 9.6% inc VAT each month of service.

Our Managed Tenancy package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £600.00 inc VAT and then a monthly commission charge at 12% inc VAT each month of service.

Tenant Fees

-Rent
-A refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
-Payments associated with early termination of the tenancy, when requested by the tenant
-Payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
-Payments in respect of utilities, communication services, TV licence and -Council Tax
-A default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement
Last updated at 26/02/2024, 12:08 PM by Danielle Orrell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:37 AM 14/03/2024 by allAgents

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