Bury, BL9
4.8/5, 232 reviews
93% recommended
95% sales valuation accuracy
99% sales fee satisfaction
83% lettings valuation accuracy
94% lettings fee satisfaction
Miller Metcalfe Estate Agents is one of the largest independent estate agents in the North West, established in 1891. We provide a broad range of services including Sales, Lettings, Prestige, Auction, Commercial, Conveyancing, Land & New Homes, Financial Services and Surveys. Miller Metcalfe have extensive understanding of your district whether you live ... show more Miller Metcalfe Estate Agents is one of the largest independent estate agents in the North West, established in 1891. We provide a broad range of services including Sales, Lettings, Prestige, Auction, Commercial, Conveyancing, Land & New Homes, Financial Services and Surveys. Miller Metcalfe have extensive understanding of your district whether you live in Altrincham, Blackburn, Bolton, Bury, Burnley, Chorley, Culcheth, Farnworth, Harwood, Hindley, Horwich, Manchester, Oldham, Ribble Valley, Rochdale, Salford City, Stockport, Tameside, Trafford, Warrington, Wigan, Westhoughton or Worsley, with all of our team living and working in your area. Miller Metcalfe advertise on over 35 property portals. Our vibrant estate agents offer personalised packages to suit you. Your personal marketing package is designed to achieve the best possible price for your home. With an extensive database of potential purchasers looking for properties to buy in Bury you can rest assured that your property is in safe hands.

Opening Hours
Address

Miller Metcalfe
9-11 Market Street
Bury
Lancashire
BL9 0AH
0161 358 0910

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 99% £61,500 £17,750,000
Lettings 83% 94% £425 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 2 9 1 107 5 77 8 18 1
Areas covered
  • BL0
  • Ramsbottom
  • BL8
  • Bury
  • BL9
  • Bury
  • M26
  • Radcliffe
  • M45
  • Whitefield
  • BB4
  • Blackburn
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA DPS My deposits scheme Move With Us
Latest Properties

No Properties

Images & Videos

“Very polite staff but that's the only positiv......”

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Apr 03,2024
Minithumbdown
By: 'Joanne Hollingshead'
Apr 03,2024
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Very polite staff but that's the only positive I have to say . They advise they will do all viewings however due to the fact most people want to view evenings and weekends they never have any availability to do viewings in the very limited hours ...
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“Stress-free!...”

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Nov 24,2019
Minithumbup
By: 'Sophie'
Nov 24,2019
0 people found
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I recently sold my house in Bury with Miller Metcalfe and found them very friendly and professional. I was really impressed with the speed they sold my property and the service they provided me with throughout the whole sales process. I absolutely recommend Miller Metcalfe ...
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By: Miller Metcalfe
Nov 25, 2019
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Hi Sophie, thank you for your review of our Bury branch! We wish you all the best in the future :) ...

“Found our dream home with Miller Metcalfe...”

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Nov 22,2019
Minithumbup
Amy
By: 'Fay'
Nov 22,2019
0 people found
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Found our dream home with Miller Metcalfe - they were amazing and we couldn’t recommend them enough. Thank you for all of your help!...
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By: Fay Reid
Nov 25, 2019
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It was actually a lovely lady called Amy at the Bury branch that I dealt with :) ...

“Mixed experience...”

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Oct 13,2019
Minithumbdown
By: 'Gabriella'
Oct 13,2019
0 people found
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Overall a really positive experience with Miller Metcalfe but unfortunately only towards the end of our purchase, we were initially assigned someone at the Bury office and felt that they were very much telling us what we wanted to hear and bending the truth and ...
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“Throughout the whole of our moving home proce......”

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Oct 10,2019
Minithumbup
By: 'Bernadette'
Oct 10,2019
0 people found
this helpful
Throughout the whole of our moving home process the staff at Miller Metcalfe Bury were attentive, informative, professional, contactable and competent. Special mention and thanks to Shakira, Karen, Samantha and Loren for their consistent support from the first phone call to the last....
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By: Miller Metcalfe
Oct 10, 2019
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Hi Bernadette, Thank you for your lovely review of our Bury branch, we wish you all the best in the future :) ...

“We were pleased with our service from Miller ......”

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Oct 10,2019
Minithumbup
By: 'Ann'
Oct 10,2019
0 people found
this helpful
We were pleased with our service from Miller Metcalf right from valuation by Samantha. Karen & Shakira kept us well informed throughout and swiftly brought our sale to completion. I recommend them and actually have to my niece Maxine who is currently selling her property with ...
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“I had my property marketed with a local compe......”

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Jul 03,2019
Minithumbup
By: 'Jonathan'
Jul 03,2019
0 people found
this helpful
I had my property marketed with a local competitor who got me lots of viewings but no offers. I switched to Miller Metcalfe and received a viewing and an offer within 2 days. I am very pleased I switched. Karen was fantastic. All of the team ...
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“Excellent service, highly recommended...”

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Jul 02,2019
Minithumbup
Beverley
By: 'Laura'
Jul 02,2019
0 people found
this helpful
I sold and purchased through Miller Metcalf, the whole experience was stress free and ran very smoothly all thanks to the MM ladies. They provided me with constant proactive updates on absolutely everything and were even really kind with answering my silly questions. MM were ...
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“Excellent customer service...”

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Jun 19,2019
Minithumbup
Amy
By: 'Grateful'
Jun 19,2019
0 people found
this helpful
From the first time when we were looking to change our Estate Agent, Amy took the time to explain the services Miller Metcalfe would offer. This was backed up by other members of staff who were always happy to assist with any query....
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Comment on agent fees
Clearly explained at initial meeting.
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“Professional & Efficient...”

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Feb 26,2019
Minithumbup
Beverley
By: 'Ryan'
Feb 26,2019
0 people found
this helpful
Throughout the entire buying process Bev was extremely helpful and efficient in providing us with regular updates. As we were first time buyers, Bev was always there to offer friendly guidance on anything we didn't understand which was a huge help to us. Will no ...
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Comment on agent fees
N/A
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“house sale...”

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Feb 14,2019
Minithumbup
Beverley
By: 'Selling'
Feb 14,2019
0 people found
this helpful
Just a big thanks to all the team selling a property for me.Offer to completion approx 6 weeks-fastest I have ever done as having been through house buying/selling process numerous times.Staff at the branch kept me fully informed with all developments (good and ...
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Comment on agent fees
Fair and acceptable
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“Great Service...”

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Jan 28,2019
Minithumbup
Amy
By: 'Simon'
Jan 28,2019
0 people found
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We have used Miller Metcalfe services in the past and have always found them to offer a professional and efficient service....
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“The best experience...”

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Jan 16,2019
Minithumbdown
Amy
By: 'Adam'
Jan 16,2019
0 people found
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I have dealt with this branch over the past few years, selling, buying and renting out. Every experience I've had with them has been second to none. Karen is simply brilliant, her customer service and knowledge on the sale progression makes a stressful process that ...
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“Brilliant Lettings manager!!!...”

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Jan 15,2019
Minithumbup
Amy
By: 'Felicity'
Jan 15,2019
0 people found
this helpful
Myself and my husband have recently let a property from MillerMetCalfe and they have been amazing! Amy the lettings manager is so helpful and nothing is ever too much trouble! Always polite and professional and above all honest! I would 100% reccomend! Amy is an absolute ...
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Comment on agent fees
100% upfront and honest
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“First Time Buyers...”

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Jan 11,2019
Minithumbup
By: 'Matt'
Jan 11,2019
0 people found
this helpful
Karen was very helpful throughout the move and made the whole process very easy. Very helpful for us being first time buyers and I can't recommend her enough....
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“supportive and professional - pleasure to deal with...”

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Jan 07,2019
Minithumbup
By: 'Nicola'
Jan 07,2019
1 people found
this helpful
Karen was very supportive and willing to help throughout a stressful house move. Very communicative and reliable always calling back even if had no news just to check in and inform where sale was up to. Very professional but personable at the same time, throughout ...
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Comment on agent fees
going rate
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“great agent - always at the end of the phone and advising throughout process!...”

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Jan 07,2019
Minithumbup
Beverley
By: 'Nicola'
Jan 07,2019
0 people found
this helpful
Bev was helpful, professional and understanding throughout entire process of house buy. Always at the end of the phone to give advise and keep up to date with whereabouts in the process we were and what needed to be done. Bev was happy to explain ...
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Comment on agent fees
going rate
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“Brilliant...”

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Dec 13,2018
Minithumbup
Beverley
By: 'Maggie'
Dec 13,2018
0 people found
this helpful
I had a lot of problems with certain things when buying this house but I knew I could rely on Bev to be help me out. I can't recommend them enough they are great in the office whenever I had a problem and Bev wasn't ...
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“123 Cornwall drive...”

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Dec 11,2018
Minithumbup
By: 'Malcolm'
Dec 11,2018
0 people found
this helpful
Thanks to Karen andall the staff at Bury for their tremendous and professional help in assisting me with the buying of my new property at 123 Cornwall Drive Bury. Karen and the other ladies made itso easy and were very informative when I requested any information ...
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“Jonathan Sandler...”

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Dec 07,2018
Minithumbup
Amy
By: 'Jonathan'
Dec 07,2018
0 people found
this helpful
There are not enough adjectives that can describe the the professionalism that Amy showed in helping me obtain the most amazing house that could accommodate my dogs and me. The landlady is brilliant but without Amys negotiation skills, this rental would never of happened. Thank ...
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Comment on agent fees
fair
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“Fantastic service...”

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Nov 04,2018
Minithumbup
By: 'Jenny'
Nov 04,2018
1 people found
this helpful
Karen, Caroline and the whole Bury team were fantastic throughout the whole process of moving house. We sold and bought through Miller Metcalfe and couldn't have asked for better support. Karen and the team were in constant contact to keep us updated and to clarify ...
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“Professional Service...”

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Nov 01,2018
Minithumbup
Beverley
By: 'Glyn'
Nov 01,2018
1 people found
this helpful
Just completed sale with Miller Metcalfe. A professional service throughout. Bev kept us updated from start to finish and was extremely helpful and always available to answer our questions. I have no hesitation in recommending Miller Metcalfe based on our experiences in this sale....
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Comment on agent fees
Competitive
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“Buyer of property...”

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Oct 11,2018
Minithumbup
By: 'V'
Oct 11,2018
1 people found
this helpful
Karen was fantastic throughout my buying experience. She was proactive in seeking information and in answering my queries. I can't recommend her enough!...
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“Good Service...”

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Oct 05,2018
Minithumbup
By: 'seasider2004'
Oct 05,2018
1 people found
this helpful
First class professional service received from Karen.Kept up to date of developments at all times,would strongly recommend the services of Miller Metcalfe to potential buyers/sellers...
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Comment on agent fees
Competitive
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“The one to go with...”

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Oct 05,2018
Minithumbup
By: 'Vee'
Oct 05,2018
1 people found
this helpful
I recently had dealings with Karen over a house purchase and I cannot thank Karen enough for all the help that i received. I was keep updated all the time throughout the purchase and I knew if I had any concerns she was always on ...
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Comment on agent fees
Great
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“Great service...”

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Oct 05,2018
Minithumbup
By: 'Liz'
Oct 05,2018
0 people found
this helpful
Just completed our sale with Miller Metcalfe. From start to finish they were on the ball and Karen kept us up to speed with any interest or progress. Very professional and friendly. Good communication. We did all the viewings as we wanted a quick sale ...
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Comment on agent fees
Competitive
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“House sale...”

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Oct 03,2018
Minithumbup
Caroline
By: 'Hk89'
Oct 03,2018
0 people found
this helpful
Millet Metcalfe sold my house in two days. The staff were lovely. They were very informative and provided regular updates. I would definitely recommend them and would use them again...
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Comment on agent fees
Good
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“Fantastic team effort!!...”

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Oct 03,2018
Minithumbup
Caroline
By: 'Srogers'
Oct 03,2018
0 people found
this helpful
Miller metcalfe sold our house relatively quickly in a tough market. With great communication from the whole team especially Karen and caz, Bev and Lauren to keep us updated every step of the way. A fantastic team at the Bury office all singing from the ...
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Comment on agent fees
Very competitive given the level of service.
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“Great experience...”

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Oct 01,2018
Minithumbup
Amy
By: 'Gary'
Oct 01,2018
0 people found
this helpful
We finally moved in a great house with supports from Amy. We came back to UK after long years of staying in overseas. Amy helped us to meet all the requirements. We had a great experience in whole process and communication as the transition went ...
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“Great Service...”

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Sep 25,2018
Minithumbup
Beverley
By: 'Mark'
Sep 25,2018
0 people found
this helpful
Purchased a property that MM were selling, fast and helpful in arranging the viewing, just as speedy getting things underway and then plenty of checks to make sure all was going through fine with legals and vendor etc etc....
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Staff picture Beverley
(47)
Staff picture Amy
(40)
Staff picture Roxanna
(33)
Staff picture Chloe
(24)
Staff picture Caroline
(22)
Staff picture Amy
(19)
Staff picture Matt
(5)
Staff picture Sarah
Staff picture Barry
(0)

Vendor Fees

*Subject to property value and package chosen.

Landlord Fees

Our INTRODUCTION package is just £250.00 Plus VAT, please be aware that this amount will be required to be paid upfront prior to advertising.

Our comprehensive tenant find only package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £700.00 inc VAT.

Our comprehensive Rent Collection package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £650.00 inc VAT and then a monthly commission charge at 9.6% inc VAT each month of service.

Our Managed Tenancy package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £600.00 inc VAT and then a monthly commission charge at 12% inc VAT each month of service.

Tenant Fees

-Rent
-A refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
-Payments associated with early termination of the tenancy, when requested by the tenant
-Payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
-Payments in respect of utilities, communication services, TV licence and -Council Tax
-A default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement
Last updated at 26/02/2024, 12:08 PM by Danielle Orrell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:37 AM 14/03/2024 by allAgents

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Miller Metcalfe

Branch - Bury, BL9