Midland Letting and Sales
Birmingham, B20
2.6/5, 34 reviews
41% recommended
100% lettings valuation accuracy
56% lettings fee satisfaction
No company information

Opening Hours
Address

Midland Letting and Sales
355 Birchfield Road
Perry Barr,Birmingham
West Midlands
B20 3BJ
0121 356 4242

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 56% £286 £700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 3 8 15 1 0 1 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Extremely poor in every way. Consistently rude, tried to blame ......”

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Mar 01,2013
Minithumbdown
By: 'Em87'
Mar 01,2013
7 people found
this helpful
Extremely poor in every way. Consistently rude, tried to blame us for their mistakes. Tried to overcharge for rent due to a mistake with their own bookkeeping. They were very intrusive, managing to find an excuse to barge in more or less every week, and ...
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What agent could do to change your mind?
It would take an almost complete turnaround from their present incompetence.
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“I have recently been looking for a one bed flat/......”

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Sep 30,2011
Minithumbdown
By: 'GKRK2011'
Sep 30,2011
7 people found
this helpful
I have recently been looking for a one bed flat/apartment to rent in Birmingham. I am moving up from Luton to work and took a day off my current job to view as many places as possible. I dealt with somewhere in the region ...
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What agent could do to change your mind?
Be more professional - if you cant make a viewing be up front in advance. I had another cancellation on the day but they were polite, courteous and honest about their mistakes and I did rearrange the viewing. Know your customer- Dont offer a young professional a piece of crap, like you were planning to- my budget was ‚£550. I walked outside the place, it cant have been worth more than ‚£300 pcm!! Accept dissapointment- Before I got a different job I worked in a similar sales job while at University and would not treat people any differently just because they would not take the service offered!!
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By: Ross
Nov 19, 2013
View all comments (1)
It saddens me to read a review like this. The landlord called us to say that we may have to cancel the viewing due to works he was having done which had taken a little longer than anticipated. When the landlord advised us that the tradesmen hadn't finished we had to cancel as means of safety. Whilst I must say I listened to the call in question at the time, Jamie did not hang up as i got the impression your line went dead. He did call back resulting in not being able to get back to you. My apolo ...

“I have barely moved in, and there are problems already ......”

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Sep 05,2011
Minithumbdown
By: 'Fellow'
Sep 05,2011
11 people found
this helpful
I have barely moved in, and there are problems already with the condition and cleanliness of the house. The customer service is digusting, and blame is always pushed unto others. Stated on their website is that all of the furnishings are modern and usable, however ...
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What agent could do to change your mind?
Be less misleading Better customer service Give copies of contrascts on signing Higher standards
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By: Ross
Sep 19, 2013
View all comments (1)
I would like to look into this for you. Would you kindly contact me at the head office. Ross ...

“I had my worst experience renting with Midland Letting and ......”

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Oct 04,2007
Minithumbdown
By: 'phiboy'
Oct 04,2007
8 people found
this helpful
I had my worst experience renting with Midland Letting and Sales. While I was a tenant they persistantly lied and tried to dodge questions and complaints passing the buck on to someone else, the land lord if it was us complaining or us if the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Midland Letting and Sales, Birmingham B20 3BJ



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