Penicuik, EH26
5/5, 123 reviews
99% recommended
97% sales valuation accuracy
99% sales fee satisfaction
No company information
McDougall McQueen | Property for sale across the Midlothian area

Opening Hours
Address

McDougall McQueen
20 High Street
Penicuik
Midlothian
EH26 8HW
01968 675694

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £40,800 £1,488,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 0 0 74 1 20 0 23 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“house purchase...”

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Apr 03,2019
Minithumbup
By: 'Bill'
Apr 03,2019
0 people found
this helpful
We found Robyn very helpful in selling our house and purchasing our new home, explained everything in detail that we could understand,...
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Comment on agent fees
reasonable
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“Excellent & Friendly Service...”

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Apr 02,2019
Minithumbup
Rhona
By: 'Paul'
Apr 02,2019
0 people found
this helpful
We were dealing with Rhona from start to finish in the purchase of a flat. Rhona could not have been more helpful and friendly. She put us at ease about the whole process and our documents were made clear and produced in good time. Well ...
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Comment on agent fees
I would say that the fees were average for the work done.
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“Excellent...”

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Mar 29,2019
Minithumbup
By: 'H'
Mar 29,2019
0 people found
this helpful
We have been very impressed with the service from McDougall McQueen. From our initial consultation with Angela Laird to the marketing and selling with Wendy Rowat. We were kept well informed at each stage and from going on the market to closing date 2 weeks later, ...
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Comment on agent fees
They seem to be equivalent to other agents.
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“Review...”

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Mar 28,2019
Minithumbup
By: 'Rod'
Mar 28,2019
0 people found
this helpful
I would recommend Robyn Lowe at McDougall McQueen. She has vast experience of the Edinburgh market and solves problems quickly without fuss. She is expert in residential conveyancing and all related financial aspects....
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Comment on agent fees
Just as she outlined at the outset.
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“Evacuation of survivorship destinations...”

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Mar 27,2019
Minithumbup
Lauren
By: 'JC'
Mar 27,2019
0 people found
this helpful
Lauren was quick to deal with our request kept us informed on the process and was welcoming when we called into the Office in Penicuik....
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Comment on agent fees
The fees were as expected.
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“EXCEIIENT...”

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Mar 26,2019
Minithumbup
Rhona
By: 'JOHN'
Mar 26,2019
0 people found
this helpful
What a great service , have used Mcdougall McQueen for the last four house purchase..Cant fault them. Rhona Brown was very prompt , returning my calls and sorted all my issue. shall definitely be using them again....
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Comment on agent fees
very reasonable.
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“Excellent...”

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Mar 21,2019
Minithumbup
Rhona
By: 'Norma'
Mar 21,2019
0 people found
this helpful
Rhona Brown has now completed 2 sales for me and a purchase and I have found her to be professional, efficient, conscientious and helpful. I would certainly recommend her to friends and family....
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Comment on agent fees
I believe the fees are within the normal expectation.
Was this helpful? Yes

“Robyn sold two rural properties for us. Everything was done ......”

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Mar 21,2019
Minithumbup
By: 'Genuine'
Mar 21,2019
0 people found
this helpful
Robyn sold two rural properties for us. Everything was done on time and all the complications were sorted without fuss, drama or additional fees. I would highly recommend Robyn Lowe. If only our government could get things done like Robyn....
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Comment on agent fees
Good and Fair
Was this helpful? Yes

“Julie Aberdin is exceptional...”

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Mar 21,2019
Minithumbup
By: 'Mohammad'
Mar 21,2019
0 people found
this helpful
My experience with Julie has been very pleasant. She was helpful at all times and when I needed answers Julie was always there. I would definitely recommend Julie to friends and family. Thanks again Julie...
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Comment on agent fees
Good
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“An excellent experience thanks to Robyn's professionalism...”

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Mar 21,2019
Minithumbup
By: 'Gordon'
Mar 21,2019
0 people found
this helpful
The sale of our house went through very smoothly, quickly and the asking price was achieved thanks to Robyn's professionalism....
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Comment on agent fees
Very reasonable
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“Friendly Service...”

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Jan 24,2019
Minithumbup
Kim
By: 'Martin'
Jan 24,2019
0 people found
this helpful
Kim at the Penicuik branch was a pleasure to deal with. She was so friendly whilst providing a very efficient service from start to finish....
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“Mixed experience...”

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Jan 18,2019
Minithumbup
By: 'Rgm'
Jan 18,2019
0 people found
this helpful
I had no issues with the staff member I have selected, I think she did well as I would imagine she was juggling multiple clients. Overall we didn't feel that there was a particular good knowledge of our property this was apparent on several occasions. ...
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Comment on agent fees
Fine.
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“Excellent Service...”

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Oct 23,2018
Minithumbup
By: 'Neil'
Oct 23,2018
0 people found
this helpful
My thanks go to Carol for her efforts and for keeping me updated at all times throughout the marketing & sale process....
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Comment on agent fees
Reasonable fees.
Was this helpful? Yes

“Great service...”

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Oct 20,2018
Minithumbup
Kim
By: 'Jim'
Oct 20,2018
0 people found
this helpful
The quality and speed of communication from Kim was excellent. I was kept up to date at all times never having to chase anything. Great service....
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Comment on agent fees
Fair
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“my experience...”

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Oct 19,2018
Minithumbup
By: 'Ron'
Oct 19,2018
0 people found
this helpful
I was dealt with kindly and kept up to date as events happened. never felt at a loss Kim did well...
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Comment on agent fees
nothing to base it on it is 19 years since I sold a house but does it matter I have to pay the bill.
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“Excellent service...”

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Aug 13,2018
Minithumbup
By: 'Carolyn'
Aug 13,2018
0 people found
this helpful
We were delighted with the service provided by Carol and other members of staff at the Penicuik office. We were kept informed at all times and felt we were in safe hands throughout the process of selling our property....
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“Mrs S Dalkeith...”

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Jun 25,2018
Minithumbup
By: 'Mrs'
Jun 25,2018
0 people found
this helpful
My whole selling/buying experience has been dealt with by a 1st Class Team - any questions/queries answered with confidence and reassurance. A truly Professional Team who all knew exactly what was happening - and they were always happy to listen and give advice. ...
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Comment on agent fees
Very fair.
Was this helpful? Yes

“House sale...”

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Jun 20,2018
Minithumbup
By: 'Mr'
Jun 20,2018
0 people found
this helpful
The staff were excellent. Regular daily updates. Friendly and very helpful with great advice. I would fully recommend this team to assist you in selling your property....
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Comment on agent fees
Good
Was this helpful? Yes

“Keen to provide the best service...”

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May 13,2018
Minithumbup
By: 'Craig'
May 13,2018
0 people found
this helpful
We found the staff to be very helpful, keen to support and respond to any questions being asked. They provided a proactive, professional service, giving best advice and keeping us fully informed on progress at all times. Overall, it reduced the stress, increased confidence, resulting ...
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Comment on agent fees
good
Was this helpful? Yes

“Process was straight forward and the staff had to deal ......”

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Feb 22,2018
Minithumbup
By: 'Fiona'
Feb 22,2018
0 people found
this helpful
Process was straight forward and the staff had to deal with 2 clients as a power of attorney was also in place. My mother would have struggled with the process as most of the communication was via email, however written/ mail was an option....
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Comment on agent fees
Currently unaware of the fee. I believe it to be around 1% of the house sale price.
Was this helpful? Yes

“Throughout the whole process I was well looked after. Jim ......”

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Feb 16,2018
Minithumbup
By: 'Ashleigh'
Feb 16,2018
0 people found
this helpful
Throughout the whole process I was well looked after. Jim was lovely, quick and efficient with the original assessment of my house and made things happen very quickly. Kim was wonderful! Reassuring me at every stage and giving me the best advice. I trusted her ...
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Comment on agent fees
Good
Was this helpful? Yes

“Jim, Kim and Lorraine.Thank you so much from start ......”

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Feb 08,2018
Minithumbup
By: 'Jayne'
Feb 08,2018
0 people found
this helpful
Jim, Kim and Lorraine.Thank you so much from start to finish you have been amazing. Nothing was to much of a bother you were always very reassuring and professional. You were in contact weekly for updates and communicated everything so well. Even when I ...
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Comment on agent fees
I shopped around an found most fees quite high. I found Mcdougall McQueen and they were very reasonable so I went with them.
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“The process from start to finish was very satisfying. The ......”

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Feb 08,2018
Minithumbup
By: 'james'
Feb 08,2018
0 people found
this helpful
The process from start to finish was very satisfying. The staff at the penicuik branch were really helpful would recommend them 100% .thanks again. James @marina...
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Comment on agent fees
Good
Was this helpful? Yes

“amassing experience...”

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Mar 27,2019
Minithumbup
By: 'Frank'
Mar 27,2019
0 people found
this helpful
Eh217hl frank Julie was a great help throughout my very first purchase - she has fantastic attention to detail, is really quick to respond and kept me regularly updated. As a first time buyer I was and unsure of the process and she patiently ...
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Comment on agent fees
Frank eh217hl Julie was fantastic and you can't get enny better you went above and beyond thanks
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“Fast, friendly and efficient...”

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May 22,2018
Minithumbup
By: 'Grant'
May 22,2018
0 people found
this helpful
Using Mcdougal Mcqueen for sale of existing property and purchase of new property. House went on market on Tuesday and sold at closing date following Thursday (8 days). Dealt with Jim Pendreich initially for free valuation, jim was very informative and gave us a good insight ...
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Comment on agent fees
Good
Was this helpful? Yes

“As a first time seller I've found the process surprisingly ......”

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Mar 14,2018
Minithumbup
By: 'Heather'
Mar 14,2018
1 people found
this helpful
As a first time seller I've found the process surprisingly quick and easy, thanks to the service provided by McDougall McQueen. From Jim's free valuation through to the friendly advice offered by Carol, I've had none of the sleepless nights that I'd anticipated! The speed ...
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“Excellent Service for Property Sale...”

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May 28,2018
Minithumbup
Jim
By: 'Billy'
May 28,2018
1 people found
this helpful
McDougall and McQueen have provided an excellent service from the start. Jim Pendriech provided a good overview of the service and process that they offer. From the moment we agreed to McDougall and McQueen marketing the property we could not fault the service. All the ...
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“Extremely professional, thoughtful and kept me updated throughout...”

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Mar 22,2019
Minithumbup
By: 'Beth'
Mar 22,2019
0 people found
this helpful
I would like to thank Julie for her professionalism and thoughtfulness throughout the selling of my property. Julie kept me updated of all processes throughout and made everything flow simply. Nothing was too much trouble, I had a tight deadline and Julie made this happen. ...
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Comment on agent fees
Very good, especially fees on completion.
Was this helpful? Yes

“Donald Towsey...”

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Aug 12,2019
Minithumbup
By: 'Graham'
Aug 12,2019
0 people found
this helpful
I was very impressed with Donald Towsey. My original buyers did not sign the missives by the agreed date and Donald was very helpful and helped me through the process. I liked his honest and helpful assessment and where others might have been reluctant to ...
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“Efficient and Timely...”

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Mar 21,2019
Minithumbup
Rhona
By: 'Laura'
Mar 21,2019
0 people found
this helpful
Rhona dealt with the sale of my house and from start to finish she kept me informed of what I needed to know. All documentation was shared via email promptly and any questions were dealt with immediately. Rhona was very efficient in how she handled ...
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Comment on agent fees
Reasonable fee
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by McDougall McQueen, Penicuik EH26 8HW



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McDougall McQueen

Branch - Penicuik, EH26