97% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
We are Solicitors and Estate Agents established in Edinburgh for over 30 years, specialising in residential conveyancing, and estate agency £ buying and selling houses in the Edinburgh area. The Edinburgh Bruntsfield office is our Sales and Purchases office. We offer Vistabee Property Movies included in our marketing package for every sale. ...
show more
We are Solicitors and Estate Agents established in Edinburgh for over 30 years, specialising in residential conveyancing, and estate agency £ buying and selling houses in the Edinburgh area. The Edinburgh Bruntsfield office is our Sales and Purchases office. We offer Vistabee Property Movies included in our marketing package for every sale. We will also undertake executries and draw up Wills and Powers of Attorney for clients. The partners, Mary McQueen & Dot Mullally, are both very experienced conveyancing solicitors in the Edinburgh market. We offer a very personal and efficient service to our clients and can offer our conveyancing and estate agency services to clients in Edinburgh, Lothians and Fife. We are members of ESPC, No 1 website for property in Lothians.
Latest Reviews
7th Oct 2024
reviewed by 'Grant'
1st Aug 2024
reviewed by 'Catriona'
5th Jul 2024
reviewed by 'Fiona Eagle'
16th May 2024
reviewed by 'Rachel'
22nd Dec 2023
reviewed by 'Richard'
Opening Hours
Address
McDougall McQueen
103 - 105 Bruntsfield Place
Edinburgh
City of Edinburgh
EH10 4EQ
0131 228 1926
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £50,055 | £5,560,000 |
| Lettings | 100% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 0 | 0 | 176 | 2 | 56 | 2 | 27 | 0 |
Areas covered
- ALL E
- KW11
- KW12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Aug 21,2015
Aug 21,2015
0
people found
this helpful
this helpful
Very good attention to detail in preparation of particulars and arranging Home Report, ESPC etc. Good flow of viewers generated and I was kept up to date with appointments and most importantly, feedback after viewings. A good offer was generated and concluded professionally. This was ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 17,2015
Aug 17,2015
0
people found
this helpful
this helpful
Kerry, Pamela and the team at McQueen Legal ensured that the whole experience of selling my flat was smooth and stress-free. They provided excellent advice, responded quickly to queries or requests, and handled everything with the minimum of fuss. They got a very good price ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 10,2015
Aug 10,2015
0
people found
this helpful
this helpful
Mqueen legal were efficient and friendly. I was kept up to date on the progress of my sale and my calls were answered within an appropriate time frame. Kerry provided good advice on the sales tactic to use and I had an offer within 2 weeks. ...
read full review
read full review
Comment on agent fees
Not the cheapest on the market but were upfront about all costs - didn't see the benefit of the video brochure as the property was very small.
Was this helpful?
Yes
Yes
Aug 05,2015
Aug 05,2015
1
people found
this helpful
this helpful
Initial valuation was £30,000 above the home report valuation, which gave us unrealistic expectations of the sale price. We eventually sold for below the home report valuation. Sales team,particularly Kerry, were very helpful & professional....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 03,2015
Aug 03,2015
0
people found
this helpful
this helpful
We used McQueen legal to sell our property and purchase a new property. We were kept very well informed of everything that was happening . It led to a very stress free period I would certainly use their serviced again. Very impressed....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 28,2015
Jul 28,2015
0
people found
this helpful
this helpful
Excellent, speedy service. The team were always on hand to answer my (many) questions very promptly. I had a very tight time frame for getting my property to market and I was amazed that they were able to do everything so quickly. Completely exceeded my ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 03,2015
Jul 03,2015
0
people found
this helpful
this helpful
The team at McQueen Legal are very efficient in what they do , so I did not have any worries about selling my property. Even when I became a bit anxious they were very calming and reassured me. First class ! I have used them before and ...
read full review
read full review
Comment on agent fees
Knowing and trusting your agent is more important, so fees are a secondary consideration .
Was this helpful?
Yes
Yes
Jun 18,2015
Jun 18,2015
0
people found
this helpful
this helpful
We decided to use McQueen Legal, after they sold a property in our area quite quickly. From the minute we phoned them the service we had was excellent. Fiona came out to value the place and it was Fiona that made our mind up to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 04,2015
Jun 04,2015
0
people found
this helpful
this helpful
From the moment we transferred responsibility of selling our property from another agent to McQueen Legal we knew we had made the correct choice. Having met Kerry who informed us comprehensively of the process and advised us with regards to valuation the process was incredibly ...
read full review
read full review
Comment on agent fees
I have yet to receive an invoice but from information received at our initial meeting I do not envisage them being unreasonable.
Was this helpful?
Yes
Yes
May 27,2015
May 27,2015
0
people found
this helpful
this helpful
Sound advice while preparing for sale. Support and informed guidance throughout negotiation with purchaser. Both the marketing and legal procedures were explained clearly and I always felt I had control while I was in good hands.
There is the option to name only two members ...
read full review
read full review
Was this helpful?
Yes
Yes
May 22,2015
May 22,2015
0
people found
this helpful
this helpful
i really liked Kerry's approach to selling our flat, she made the whole process less daunting. I also thought Fiona from the chesser branch did a good job retrieving the deeds to the property...
read full review
read full review
Was this helpful?
Yes
Yes
May 18,2015
May 18,2015
0
people found
this helpful
this helpful
Very helpful and kept me in the loop at every turn. They phoned to touch base and if they couldn't reach me they dropped me an email....
read full review
read full review
Was this helpful?
Yes
Yes
May 14,2015
May 14,2015
0
people found
this helpful
this helpful
Kerry from McQueen helped us sell our property recently. We found Kerry very efficient in every dealing we had wth her and nothing seemed to be too much for her to do to help. We were particularly impressed at the way Kerry was always available ...
read full review
read full review
Comment on agent fees
Happy with the fees agreed.
Was this helpful?
Yes
Yes
May 07,2015
May 07,2015
0
people found
this helpful
this helpful
They were efficient, friendly and professional. Our flat sold quickly for a great price and I think their strategy and advice was good. They did seem to know the local market. I don't feel their marketing is particularly great, the photos were fairly average. Only ...
read full review
read full review
Was this helpful?
Yes
Yes
May 07, 2015
View all comments
(1)
We are taking up your comments about the photography with our suppliers. We were delighted with your closing date when you received 4 offers and achieved well in excess of your Home Report value. ...
Apr 28,2015
Apr 28,2015
0
people found
this helpful
this helpful
My flat sale was concluded in an efficient manner.Staff were very helpful and easy to contact.
l initially had reservations about the overs over price, but listened to their advice. It did attract eleven viewers and sold in a fortnight over the Home report ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 17,2015
Apr 17,2015
0
people found
this helpful
this helpful
As I was the executor for my late fathers estate I had four estate agents quotes in total and settled on McQueens after our meeting with Kerry. Not because McQueens were the cheapest, because they weren't but because of the following. From the outset we ...
read full review
read full review
Comment on agent fees
The fees were explained up front and the final bill reflected these. An unnamed competitor quoted us at over ‚£5000 and failed to include VAT, when i did the calculations on their prices the final bill would have been in excess of ‚£7k based on the sale price. I put all his figures intom a spreadsheet and emailed my findings back to him and asked for clarification.....i'm still waiting on a reply
Was this helpful?
Yes
Yes
Apr 09,2015
Apr 09,2015
0
people found
this helpful
this helpful
Just the best experience we have ever had in selling a property. The McQueen Team has attention to detail down to a fine art. The whole process took just 6 weeks! Very Impressed with their professionalism. From the first meeting when we got such great advice ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 02,2015
Apr 02,2015
0
people found
this helpful
this helpful
Kerry was great at McQueen Property - our first offer on our house sale fell through unfortunately but Kerry really helped to keep us positive. Only a few months later we received another offer and this time everything went through fine. I would recommend this ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 27,2015
Mar 27,2015
0
people found
this helpful
this helpful
When we decided to sell our home this past year, we spoke to a number of estate agents and solicitors who came and valued the property. Mary McQueen impressed us with the ethos of the firm, its sole focus on the property market, and the ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 20,2015
Mar 20,2015
0
people found
this helpful
this helpful
From the initial review with Samantha through marketing and sale with Kerry, and conveyancing with Dorothy the service we received from McQueen Legal was excellent.
Kerry kept us informed at every step, always followed up telephone conversations with an email so we had the details ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 03,2015
Mar 03,2015
1
people found
this helpful
this helpful
Very prompt and efficient from arranging initial appointment to putting the property on the market. All the staff were very professional, friendly, open and honest and easy to deal with.
Would have preferred more communication after fee had been agreed and missives were in the ...
read full review
read full review
Comment on agent fees
Wish we had been made aware of all the additional chaps charges that were involved. We did receive a 10% discount on conveyancing fees as we are bank staff and a refunded chaps charge in fairness. On review, and from my own experience of working in a bank, I couldn't understand why a chaps charge was ‚£45 per transfer when normal same day chaps is ‚£20. Also, we had to pay for the purchaser to send our money to the bank, then the bank to our solicitor and finally our solicitor to our own bank account, when other solicitors seem to charge the purchaser and not the seller.
Was this helpful?
Yes
Yes
Mar 27, 2015
View all comments
(1)
Thank you for your comments. We take all client feedback very seriously and will review the matter in the future. It has been a pleasure to act for you both. ...
Feb 26,2015
Feb 26,2015
0
people found
this helpful
this helpful
Very good service from a company which knows exactly what it is doing. All staff very helpful. I recommend highly....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 05,2014
Dec 05,2014
0
people found
this helpful
this helpful
I am delighted with the service given by McQueen Legal during my recent flat sale. I was nervous selling my flat from abroad, but the team guided me step-be-step through the entire process - and patiently answered all my questions. The whole process was a ...
read full review
read full review
Comment on agent fees
The fees seem very competitive.
Was this helpful?
Yes
Yes
Dec 06, 2014
View all comments
(1)
Very happy to have been of assistance. ...
Sep 04,2014
Sep 04,2014
0
people found
this helpful
this helpful
Nadia was exceptional in her dealings with the purchase of my first flat. From speaking with friends she was so much more on the ball than other solicitors I have heard of. Her communication was excellent and I could trust her completely to act swiftly ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2014
Aug 20,2014
0
people found
this helpful
this helpful
From the outset Nadia has provided guidance, advice and support in an area completely unfamiliar to me. All methods of communication were clear and succint and I had absolute clarity during the full process. I felt completely assured that Nadia was acting on both our ...
read full review
read full review
Comment on agent fees
Purchase was unfortunatley not successful in this instance. However I would say that the fees quoted were reasonable.
Was this helpful?
Yes
Yes
Aug 19,2014
Aug 19,2014
0
people found
this helpful
this helpful
I sold my property through this firm as a result of a testimonial from a friend. What a good decision that was! The firm were so efficient and the staff so very pleasant to deal with that I am very happy with my decision. I ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 18,2014
Aug 18,2014
0
people found
this helpful
this helpful
I use McQueen Legal, Bruntsfield Branch, to sell my Edinburgh flat. Firstly they were always professional, helpful and timely. The staff members were enthusiastic and positive. The most important thing though was that they genuinely wanted to sell my flat for me. The particulars created ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 01,2014
Aug 01,2014
0
people found
this helpful
this helpful
I was very impressed with the efficient manner in which everything was dealt with. I was particularly impressed with Kerry Wells in dealing with the actual sale of the property and her advice to me during these few days. The property was sold in under ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 01,2014
Aug 01,2014
0
people found
this helpful
this helpful
The agent quickly arranged for the survey and photos to be carried out and had the property details on the various appropriate websites. She ensured I had plenty of property details for viewers over a long holiday weekend. She provided sound advice when a viewer ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 01,2014
Aug 01,2014
0
people found
this helpful
this helpful
Overall a very good service. My apartment was presented very well in publicity. It did not take long for it to go on the market once I decided to use the firm. I was pleasantly surprised at the conveyancing costs for both selling and buying ...
read full review
read full review
Comment on agent fees
As above, very reasonable
Was this helpful?
Yes
Yes
Mary
(73)
Jane
(43)
Angela
(34)
Andrea
(31)
Caroline
(28)
Rhona
(16)
Leigh
(10)
Elizabeth
Olivia
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Our Senior Partner is the Complaints Partner. Clients will be advised in our letter of engagement what steps are required to be taken if they have an issue they wish to either improve upon or to complain about.
Last updated at 2:18 PM 31/10/2023 by allAgents
Best Estate Agent in EH10 
