Horley, RH6
4.8/5, 212 reviews
97% recommended
89% lettings valuation accuracy
92% lettings fee satisfaction
At Mayhew Estates we strive to ensure that our customer service and marketing strategies are the best there are. We pride ourselves on being friendly and approachable and always at hand to help. We understand that moving house is an extremely stressful time and it's our job to make sure ... show more At Mayhew Estates we strive to ensure that our customer service and marketing strategies are the best there are. We pride ourselves on being friendly and approachable and always at hand to help. We understand that moving house is an extremely stressful time and it's our job to make sure the process runs as smoothly as possible. Mayhew Estates are totally independent, meaning we're not a part of a corporate machine. We employ experienced agents who live and work in the area so why not come and see us at the Horley office to guarantee an excellent service.
Mayhews Estate Agent Horsham, East Grinstead & Horley | Surrey & West Sussex

Latest Reviews

View all Reviews 212
5th Aug 2024
reviewed by 'Steve'
“Amazing experience buying with Mayhews Ed and Karen were very helpful throughout the whole process every time I needed advice ......”
5th Aug 2024
reviewed by 'Steve'
“Amazing experience buying with Mayhews Ed and Karen were very helpful throughout the whole process every time I needed advice ......”
14th Jun 2024
reviewed by 'Pamela'
“I had really good advice and help from everyone in the Horley branch on a sale that had a lot ......”
10th Jun 2024
reviewed by 'mary'
“Mayhews were the estate agent we used to sell our house in Horley. We had used them for moving from ......”
15th May 2024
reviewed by 'Liz Freeman'
“Fantastic service from the get go! The Horley Mayhews team have been brilliant every step of us selling and a ......”
25th Apr 2024
reviewed by 'Graham'
“Friendly and very knowledgeable team, who helped us through our sale....”
Opening Hours
  • Monday: 08:15 - 18:30
  • Tuesday: 08:15 - 18:30
  • Wednesday: 08:15 - 18:30
  • Thursday: 08:15 - 18:30
  • Friday: 08:15 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Mayhew Estates
4 High Street
Horley
Surrey
RH6 7AY
01293 775518

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 89% 92% £775 £2,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
18 1 19 0 109 4 55 1 4 1
Areas covered
  • Crawley
  • Horley
  • Maidenbower
  • Salfords
  • Smallfield
  • Charlwood
  • Burstow
  • Woodhatch
  • Reigate
  • Redhill
  • Merstham
  • Dorking
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales
Rankings
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East Grinstead, RH19
Horley, RH6

“I would like to say that I cannot recommend Chris ......”

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Oct 17,2016
Minithumbup
By: 'Wendy'
Oct 17,2016
0 people found
this helpful
I would like to say that I cannot recommend Chris and Heidi enough. From the word go,they have both bent over backwards to find us the property we would love. I have dealt with other agents and Mayhews ,in particular ,Chris and Heidi have ...
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Comment on agent fees
Good
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“Mayhews have been excellent from beginning to end. We had ......”

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Oct 07,2016
Minithumbup
By: 'Olly'
Oct 07,2016
0 people found
this helpful
Mayhews have been excellent from beginning to end. We had a troubled process (as many do). There were complications with Land Registry and our initial buyers pulling out. Our first potential buyers offered on the first day of our property going on the market, we ...
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Comment on agent fees
Standard fees with the exception of it includes everything. no sale no fee. so you know at the beginning what your paying for. It makes life easier when you are planning and budgeting.
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“Alex, was a fantastic help throughout the sale of my ......”

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Oct 07,2016
Minithumbup
By: 'Anji'
Oct 07,2016
0 people found
this helpful
Alex, was a fantastic help throughout the sale of my property; giving advice and assistance when needed. His ability to remain both calm and assuring is I feel a really positive asset. Alex also kept me up to date during the sale process which is ...
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Comment on agent fees
The fees I felt was very reasonable
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“I first I was very worry about placing my home ......”

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Sep 20,2016
Minithumbup
By: 'Mr'
Sep 20,2016
0 people found
this helpful
I first I was very worry about placing my home for let (I saved for the deposit for many years and It's my home). First, I thought of selling the property but then Chris came to look at it he told me very honestly that ...
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Comment on agent fees
They are more than fair. They were very clear to me with what they would charge and exactly for what. The only thing I regret is the time they take between they charge the tenants and I receive the rent income (sometimes it's 4 or 5 days) however that has become quicker in the last couple of months.
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“Alex carried out an amazing job for us in incredibly ......”

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Sep 20,2016
Minithumbup
By: 'Chris'
Sep 20,2016
0 people found
this helpful
Alex carried out an amazing job for us in incredibly complex circumstances involving a cross border sale, expertly managing a number of relationships and a hugely challenging timescale for delivery. I would be absolutely delighted to recommend Alex and Mayhew Estates to anyone looking for ...
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Comment on agent fees
good
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“Daniel, Alex and Katie made the purchase so simple for ......”

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Sep 13,2016
Minithumbup
By: 'Mimi'
Sep 13,2016
0 people found
this helpful
Daniel, Alex and Katie made the purchase so simple for us it was a fairly stress free experience especially leasing with the sellers solicitors...
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“The gentleman who done the viewing was brilliant - very ......”

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Sep 08,2016
Minithumbdown
By: 'Unhappy'
Sep 08,2016
1 people found
this helpful
The gentleman who done the viewing was brilliant - very helpful but was told no maintenance to pay on property which turned out to be incorrect - he was going on info from the office. Went directly to office after viewing to make further enquires ...
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“Chris and Heidi were extremely efficient especially at the beginning ......”

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Sep 07,2016
Minithumbup
By: 'Donna'
Sep 07,2016
0 people found
this helpful
Chris and Heidi were extremely efficient especially at the beginning when i needed the tenancy at very short notice. Nothing was too much trouble and i was reassured that all queries were dealt with quickly and professionally. I was very happy with the level of ...
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“Daniel Harvey has been very professional and always kept me ......”

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Jun 22,2016
Minithumbup
By: 'Judith'
Jun 22,2016
0 people found
this helpful
Daniel Harvey has been very professional and always kept me informed of any updates. He has made this the smoothest transaction I have ever experienced in selling a property. Well done to all the team at Horley, they are fantastic....
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Comment on agent fees
great fees
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“We cannot thank Alex enough! From the very start he ......”

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Jan 14,2016
Minithumbup
By: 'Victoria'
Jan 14,2016
0 people found
this helpful
We cannot thank Alex enough! From the very start he was totally professional, courteous and extremely knowledgeable. He advised us each step of the way and managed our expectations with a thoughtful but calming reassurance. During the stressful exchange period, he was in almost constant ...
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Comment on agent fees
The fee's were what we expected so no complaints.
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“We had an extremely long chain, and Darren managed to ......”

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Dec 29,2015
Minithumbup
By: 'sb26'
Dec 29,2015
0 people found
this helpful
We had an extremely long chain, and Darren managed to co-ordinate everything to a successful exchange of contracts - despite a few false starts and complications with buyers further down the chain Darren continued to keep us updated and was actively involved on a daily ...
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“Darren you are a complete star! We cannot thank you ......”

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Dec 22,2015
Minithumbup
Staff profile picture
Chris
By: 'Vicki'
Dec 22,2015
0 people found
this helpful
Darren you are a complete star! We cannot thank you enough for all the hard work and dedication you have provided throughout the last 8 months! You have been a constant help and committed to the sale of Woodman Way. You have by far out shone ...
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“excellent service from beginning to the end always keep us ......”

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Nov 05,2015
Minithumbup
Staff profile picture
Matthew
By: 'webb'
Nov 05,2015
0 people found
this helpful
excellent service from beginning to the end always keep us informed and always helpful ,we also found the online log in very useful to keep up dated, wouldn't hesitate to recommend them to anyone else as i have done already ,keep up the good work ...
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“This was our first experience of selling through Mayhews. From ......”

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Oct 25,2015
Minithumbup
By: 'Wickrama'
Oct 25,2015
0 people found
this helpful
This was our first experience of selling through Mayhews. From valuation of the property to accepting an offer, Alex has provided excellent service. Alex remained very professional and approachable throughout, what at times was very stressful, process. He also supported us beyond acceptance of the ...
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Comment on agent fees
Reasonable fee.
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“Darren Campbell has given us an excellent service, from the ......”

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Oct 09,2015
Minithumbup
By: 'Jenny'
Oct 09,2015
0 people found
this helpful
Darren Campbell has given us an excellent service, from the start he guided us through all the processes of selling our Mother's house his advice was invaluable and my sister and I had not sold a property before. Darren was always available to us when ...
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“Darren and John at Mayhews provided us with an excellent ......”

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Sep 28,2015
Minithumbup
By: 'Excellent'
Sep 28,2015
0 people found
this helpful
Darren and John at Mayhews provided us with an excellent service in selling our house. They understood our needs throughout the selling process. They kept us informed at all times during the sale through regular email and phone contact as we were based in Australia ...
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“Just wanted to say that I am very pleased with ......”

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Sep 04,2015
Minithumbup
By: 'Daniel'
Sep 04,2015
0 people found
this helpful
Just wanted to say that I am very pleased with the service I receive from Darren and Horley team . He been very helpful and very understanding ... He explained every thing that I needed to know in details and I was very happy. I've never received ...
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“John has been excellent in communicating during the the purchase ......”

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Sep 04,2015
Minithumbup
By: 'Marilyn'
Sep 04,2015
0 people found
this helpful
John has been excellent in communicating during the the purchase of my daughters first property. He is polite, informative and professional with a friendly but courteous manner. We have only been contacted when necessary keeping us up to date with the progress of the purchase. ...
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“Good service from Mayhew. It wasn't the easiest purchase, with ......”

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Aug 19,2015
Minithumbup
By: 'MKE'
Aug 19,2015
0 people found
this helpful
Good service from Mayhew. It wasn't the easiest purchase, with various complications but John worked hard to make the purchase go as smoothly as possible....
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“John (and Darren, who covered during his leave) was responsive, ......”

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Aug 15,2015
Minithumbup
By: 'John'
Aug 15,2015
0 people found
this helpful
John (and Darren, who covered during his leave) was responsive, helpful and always willing to provide advice. He coordinated the different parties and always delivered timely. The transaction was completed smoothly and John also recommended ENACT as the solicitors (Acting for both parties), which were ...
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“We were pleased with the service that we received from ......”

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Jul 28,2015
Minithumbup
Staff profile picture
Matthew
By: 'Faye'
Jul 28,2015
0 people found
this helpful
We were pleased with the service that we received from Mayhews throughout our buying process. We dealt with a number of staff members, in particular Matt, Ben and John and all were extremely attentive and professional throughout the process. They took time to understand our ...
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“The agent sold our house very fast and has been ......”

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Jul 20,2015
Minithumbup
By: 'H'
Jul 20,2015
0 people found
this helpful
The agent sold our house very fast and has been in constant contact with regard to our buyers and new property. Friendly and highly recommended...
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“The Horley team kept us informed and were regularly in ......”

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Jul 04,2015
Minithumbup
By: 'Gina'
Jul 04,2015
0 people found
this helpful
The Horley team kept us informed and were regularly in contact with regard to our sale and purchase of our property. Despite our frustrations with the process at times Darren kept us calm and focused and coordinated our move. John was always pleasant on the ...
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“I BROUGHT MY HOUSE AUGUST 2014 BEN SAMELS WAS VERY HELP ......”

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Jun 30,2015
Minithumbup
Staff profile picture
Chris
By: 'CAROL'
Jun 30,2015
0 people found
this helpful
I BROUGHT MY HOUSE AUGUST 2014 BEN SAMELS WAS VERY HELP FULLY AS WE HAD PROBLEMS WITH ENQUIRES BEN SAMELS AND CHRIS MAYHEW WHERE BRILLIANT HELP WITH KEEPING ME IMFORMED AND DEALING WITH SOLICITORS FANTASTIC SERVICE REALY HELPED MANY THANKS GUYS ALLWAYS RECOMMEND MAYHEWS ESTATE AGENTS ...
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“We can not recommend Mayhews highly enough and would like ......”

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Jun 21,2015
Minithumbup
By: 'Mr'
Jun 21,2015
1 people found
this helpful
We can not recommend Mayhews highly enough and would like to thank Darren for all the help he gave us in selling our property, I don't think we would have managed without his encouragement and patience. Having not moved for 49 years we didn't know what ...
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Comment on agent fees
I felt that Mayhews offered great value for money as they went above and beyond what we paid them for.
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“Typical estate agent that really lives up to the name ......”

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Dec 08,2014
Minithumbdown
By: 'Heather'
Dec 08,2014
1 people found
this helpful
Typical estate agent that really lives up to the name - suggested a marketing strategy which really didn't work for our property and had to be changed after 4 weeks. Once we accepted an offer from them we completely felt like just another number. We took ...
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“We signed up to Mayhews and was promised a lot. ......”

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Apr 12,2014
Minithumbdown
Staff profile picture
Chris
By: 'Mr.'
Apr 12,2014
1 people found
this helpful
We signed up to Mayhews and was promised a lot. Afterall, we were due to pay them a lot on completion! The promised weekly updates never appeared. The promised open day, to attract eight potential buyers, in fact attracted two. The promised no hassle service ...
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What agent could do to change your mind?
Kept to his promises from the start. Offered us a reduction in his fees.
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By: chris
Jun 24, 2014
View all comments (1)
We are very sorry Mr Mrs Metcalf were disappointed with our service. I personally progressed their sale and spent many hours speaking with solicitors and agents. Mr & Mrs Metcalf promised to vacate and then changed their mind and this caused a lot of stress in the chain. The buyer found our service was very good and even came in to our office to thank the team. I think this was more about getting a fee reduction than service. Chris Mayhew ...

“We put our house on the market with Mayhews a......”

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May 20,2021
Minithumbup
Staff profile picture
Edward Beagley
By: 'Natasha Gibbens'
May 20,2021
0 people found
this helpful
We put our house on the market with Mayhews and from day 1 we have not been disappointed. They sold our property within 1 week of being launched - achieving the full asking price from buyers in a perfect position! Ed was so professional and gave great ...
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“Excellent and professional service!...”

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Mar 17,2021
Minithumbup
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Edward Beagley
By: 'Gennaro'
Mar 17,2021
0 people found
this helpful
Excellent and professional service! Pre-offer, the experience was great, given the deadline Ed was able to fit us in for quick viewings and negotiated quickly with the vendors on our behalf. Post sale was excellent, Karen being helped every step of the way. She helped ...
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“Excellent property sale and purchase experien......”

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Jan 20,2021
Minithumbup
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Matthew
By: 'Julius'
Jan 20,2021
0 people found
this helpful
Excellent property sale and purchase experience. You never know what you're going to get when selling a property. This being our first property sale I wasn't sure which estate agent to go with. I spoke to three estate agents and decided to work with Mayhews ...
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Staff picture Edward Beagley
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Staff picture Matthew
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Staff picture Chris
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Staff picture Shayne
Staff picture Josh
Staff picture Andrew
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:35 AM 28/02/2022 by

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