Horley, RH6
4.8/5, 212 reviews
97% recommended
89% lettings valuation accuracy
92% lettings fee satisfaction
At Mayhew Estates we strive to ensure that our customer service and marketing strategies are the best there are. We pride ourselves on being friendly and approachable and always at hand to help. We understand that moving house is an extremely stressful time and it's our job to make sure ... show more At Mayhew Estates we strive to ensure that our customer service and marketing strategies are the best there are. We pride ourselves on being friendly and approachable and always at hand to help. We understand that moving house is an extremely stressful time and it's our job to make sure the process runs as smoothly as possible. Mayhew Estates are totally independent, meaning we're not a part of a corporate machine. We employ experienced agents who live and work in the area so why not come and see us at the Horley office to guarantee an excellent service.

Contact Us

Latest Reviews

View all Reviews 212
5th Aug 2024
reviewed by 'Steve'
“Amazing experience buying with Mayhews Ed and Karen were very helpful throughout the whole process every time I needed advice ......”
5th Aug 2024
reviewed by 'Steve'
“Amazing experience buying with Mayhews Ed and Karen were very helpful throughout the whole process every time I needed advice ......”
14th Jun 2024
reviewed by 'Pamela'
“I had really good advice and help from everyone in the Horley branch on a sale that had a lot ......”
10th Jun 2024
reviewed by 'mary'
“Mayhews were the estate agent we used to sell our house in Horley. We had used them for moving from ......”
15th May 2024
reviewed by 'Liz Freeman'
“Fantastic service from the get go! The Horley Mayhews team have been brilliant every step of us selling and a ......”
25th Apr 2024
reviewed by 'Graham'
“Friendly and very knowledgeable team, who helped us through our sale....”
Opening Hours
  • Monday: 08:15 - 18:30
  • Tuesday: 08:15 - 18:30
  • Wednesday: 08:15 - 18:30
  • Thursday: 08:15 - 18:30
  • Friday: 08:15 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Mayhew Estates
4 High Street
Horley
Surrey
RH6 7AY
01293 775518

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 89% 92% £775 £2,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
18 1 19 0 109 4 55 1 4 1
Areas covered
  • Crawley
  • Horley
  • Maidenbower
  • Salfords
  • Smallfield
  • Charlwood
  • Burstow
  • Woodhatch
  • Reigate
  • Redhill
  • Merstham
  • Dorking
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Mayhew Estates Image 1
East Grinstead, RH19
Horley, RH6

“Chris, Donna and Heidi at Mayhews lettings in Horley are ......”

Share on :
Oct 28,2017
Minithumbup
By: '#Settled'
Oct 28,2017
0 people found
this helpful
Chris, Donna and Heidi at Mayhews lettings in Horley are a true credit to Mayhews - Every aspect of moving into our new home has been professionally dealt with and their attention to detail and on going support since we moved in has been on ...
read full review
Comment on agent fees
Good - Any agent fees we paid have been worth its weight in Gold (I'd have paid double for such a great service as we have received)
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very grateful for their professional approach and focus on achieving ......”

Share on :
Oct 27,2017
Minithumbup
Staff profile picture
Chris
By: 'Nick'
Oct 27,2017
0 people found
this helpful
Very grateful for their professional approach and focus on achieving a good result for both parties involved. I am confident of their future involvement and have greatly appreciated the stress they have taken away from me. Also Matt on the sales. The market changed but ...
read full review
Comment on agent fees
Yes fair
Comments (0) Report abuse Print review
Was this helpful? Yes

“Katie has been unbelievably helpful, understanding and patient throughout this ......”

Share on :
Oct 24,2017
Minithumbup
By: 'A.s'
Oct 24,2017
0 people found
this helpful
Katie has been unbelievably helpful, understanding and patient throughout this whole process. I couldn't have asked for anyone better and she is a huge credit to the company...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Mayhews was recommended to us through a close friend who ......”

Share on :
Oct 12,2017
Minithumbup
By: 'L'
Oct 12,2017
0 people found
this helpful
Mayhews was recommended to us through a close friend who also uses them. I found Chris to be very professional and listened to what we wanted in matching tenants to our specification. After finding a tenant, we dealt we Donna primarily regarding the paperwork. Being ...
read full review
Comment on agent fees
So far we are happy with cost of the Agent's fees and service provided.
Comments (0) Report abuse Print review
Was this helpful? Yes

“The Mayhews team were so helpful and understanding, Donna Townsend ......”

Share on :
Oct 11,2017
Minithumbup
Staff profile picture
Chris
By: 'Chelsie'
Oct 11,2017
0 people found
this helpful
The Mayhews team were so helpful and understanding, Donna Townsend in particular was great. She made the whole process so easy and was always so reassuring. Thank you so much....
read full review
Comment on agent fees
Good
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Chris Mayhew
Oct 11, 2017
View all comments (1)
Hi Chelsie, thank you for your kind comments, its always great to know when you have provided a great service. I will pass your comments on to Donna! Thanks Chris ...

“Very professional, new answer for all the questions. Very helpful ......”

Share on :
Sep 28,2017
Minithumbup
By: 'Monika'
Sep 28,2017
0 people found
this helpful
Very professional, new answer for all the questions. Very helpful with our references and very helpful with all processe of renting our flat....
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“The time taken to chase up solicitors and make sure ......”

Share on :
Sep 14,2017
Minithumbup
Staff profile picture
Edward Beagley
By: 'Mr'
Sep 14,2017
0 people found
this helpful
The time taken to chase up solicitors and make sure the chain was intact was invaluable. Ed was always very quick to respond and provided an excellent service...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“We bought our property through Mathews 6 years ago and then ......”

Share on :
Sep 06,2017
Minithumbup
By: 'Kirstin'
Sep 06,2017
0 people found
this helpful
We bought our property through Mathews 6 years ago and then sold through them a few weeks ago. We were both really happy with the support Mathews gave throughout the process, they were very informative, easy to talk to and always available. In particular Katie was ...
read full review
Comment on agent fees
The fees were as we expected them to be neither expensive nor cheap. But felt like we got good value for money.
Comments (0) Report abuse Print review
Was this helpful? Yes

“The letting of our property was handled very efficiently via ......”

Share on :
Aug 31,2017
Minithumbup
By: 'Nicole'
Aug 31,2017
0 people found
this helpful
The letting of our property was handled very efficiently via Chris, Heidi and Donna and was a relatively pain-free process. Just received our pack and it is excellent with great inventory - very reassuring....
read full review
Comment on agent fees
About standard.
Comments (0) Report abuse Print review
Was this helpful? Yes

“We had a long and fraught sales process, with two ......”

Share on :
Aug 15,2017
Minithumbup
Staff profile picture
Edward Beagley
By: 'Curtis'
Aug 15,2017
0 people found
this helpful
We had a long and fraught sales process, with two buyers dropping out and a third buyer losing, then regaining, their buyer all while the market and confidence was dropping like a stone after the Brexit vote. Katie was in contact often, always did quickly ...
read full review
Comment on agent fees
Not the cheapest in the town, but extremely good value and they earned every penny. The house was sold quickly each time, queries and issues were dealt with quickly and professionally and the care we felt everyone at Mayhews took was exemplary.
Comments (0) Report abuse Print review
Was this helpful? Yes

“We are very happy to recommend Katie. Throughout the whole ......”

Share on :
Jul 28,2017
Minithumbup
By: 'Mr'
Jul 28,2017
0 people found
this helpful
We are very happy to recommend Katie. Throughout the whole process, she has been friendly, approachable, proactive and reactive to anything we have asked of her, which is everything you need and want when going through the sale process. She's moved the whole process forwards ...
read full review
Comment on agent fees
Satisfactory
Comments (0) Report abuse Print review
Was this helpful? Yes

“Mayhews sold my late mother's home. The service had been ......”

Share on :
Jul 28,2017
Minithumbup
Staff profile picture
Matthew
By: 'Mr'
Jul 28,2017
0 people found
this helpful
Mayhews sold my late mother's home. The service had been excellent from when I first engaged them. Very knowledgeable and friendly staff. Katie in particular is a star and kept me updated every step of the way. Highly recommended....
read full review
Comment on agent fees
Very good fees providing excellent value for money.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Katie was always there to help happy to chase things ......”

Share on :
Jul 27,2017
Minithumbup
By: 'Ashley'
Jul 27,2017
1 people found
this helpful
Katie was always there to help happy to chase things up for me whenever I needed. Kind and lovely lady thanks for all your help Katie xx...
read full review
Comment on agent fees
Average
Comments (0) Report abuse Print review
Was this helpful? Yes

“Ed and Matthew have supported me all way. I have ......”

Share on :
Jul 18,2017
Minithumbup
Staff profile picture
Edward Beagley
Staff profile picture
Matthew
By: 'Zena'
Jul 18,2017
0 people found
this helpful
Ed and Matthew have supported me all way. I have had a number of challenges to overcome with the sale and they have supported me through these. I would highly recommended them to anyone, I am a woman on my own and they have made ...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Heidi and Chris has been our lettings contact from the ......”

Share on :
Jun 14,2017
Minithumbup
By: 'Ellis'
Jun 14,2017
0 people found
this helpful
Heidi and Chris has been our lettings contact from the beginning of our association with Mayhews from whom we purchased the property from.I cannot fault there professionalism and advised from sales to letting. They both are helpful and knowledgeable and would recommend there services 5*****...
read full review
Comment on agent fees
Best rates around...
Comments (0) Report abuse Print review
Was this helpful? Yes

“Katie was helpful, and worked hard to sell our property. ......”

Share on :
Jun 05,2017
Minithumbup
By: 'Homeseller'
Jun 05,2017
0 people found
this helpful
Katie was helpful, and worked hard to sell our property. She was always there to answer any questions we had....
read full review
Comment on agent fees
Fees are high, compared to online agents, but no higher than other high street agents
Comments (0) Report abuse Print review
Was this helpful? Yes

“Moving is always stressful and is never without its problems. ......”

Share on :
May 09,2017
Minithumbup
By: 'Mr'
May 09,2017
0 people found
this helpful
Moving is always stressful and is never without its problems. Heidi and the Mathews team were absolutely brilliant and helped us every step of the way. Can not recommend this company enough as they were a pleasure to deal with and still are....
read full review
Comment on agent fees
Moving fees are never cheap however they were no more or less expensive than fees we discussed with other agents.
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have found Heidi most helpful through the whole process ......”

Share on :
May 04,2017
Minithumbup
By: 'Tim'
May 04,2017
0 people found
this helpful
I have found Heidi most helpful through the whole process of renting. On Good Friday i had water pouring in through the ceiling and Heidi called me on the bank holiday to help. I have used Mayhews before and find them to be very helpful ...
read full review
Comment on agent fees
Fees were good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Heidi has been very professional and very helpful in the ......”

Share on :
May 04,2017
Minithumbup
By: 'Hannah'
May 04,2017
0 people found
this helpful
Heidi has been very professional and very helpful in the letting procedure. She has advised us in all aspects and very very pleasant to deal with....
read full review
Comment on agent fees
Ok agents feed
Comments (0) Report abuse Print review
Was this helpful? Yes

“Both Chris and Heidi from the Horley lettings branch have ......”

Share on :
Apr 06,2017
Minithumbup
By: 'Amit'
Apr 06,2017
0 people found
this helpful
Both Chris and Heidi from the Horley lettings branch have been great from the first moment. Having only purchased my home a short while before having to rent it due to a work assignment, i was very nervous about the kind of tenants i would ...
read full review
Comment on agent fees
Fees were clearly structured and tiered in a transparent way.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Heidi and Chris have been absolutely brilliant, always had the ......”

Share on :
Mar 03,2017
Minithumbup
By: 'Karen'
Mar 03,2017
0 people found
this helpful
Heidi and Chris have been absolutely brilliant, always had the time to talk to me and explain things as it is my first time of renting and needed help with what I needed to pay and when. Heidi was so efficient and quick sending out ...
read full review
Comment on agent fees
Compared to some agents they were much more reasonable.
Comments (0) Report abuse Print review
Was this helpful? Yes

“My background is customer services and I'm very critical about ......”

Share on :
Mar 01,2017
Minithumbup
By: 'The'
Mar 01,2017
0 people found
this helpful
My background is customer services and I'm very critical about the basics and follow-up services. Entering the Horley office in March 2016 I was greeted by both Chris and Heidi and their welcoming smile and approach. Since letting with the Horley branch of Mayhew Lettings I've ...
read full review
Comment on agent fees
The fees were competitive.
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have found all Mayhews staff to be very professional ......”

Share on :
Feb 20,2017
Minithumbup
By: 'NickD'
Feb 20,2017
0 people found
this helpful
I have found all Mayhews staff to be very professional and understanding of what I needed in my dealings as a new landlord. I hope to keep working with Mayhews in years to come....
read full review
Comment on agent fees
Would have ideally liked two percentage points lower fees, perhaps this can come in time...
Comments (0) Report abuse Print review
Was this helpful? Yes

“A credit to the industry! From the very first time ......”

Share on :
Jan 17,2017
Minithumbup
By: 'JoeT'
Jan 17,2017
0 people found
this helpful
A credit to the industry! From the very first time we contacted Mayhews, they were warm, friendly and professional. Any time we had questions, however simple or complex, they explained everything clearly. We had one point in our sale that went a little slow with ...
read full review
Comment on agent fees
A great deal on the fee- better than other agents we went to see!
Comments (0) Report abuse Print review
Was this helpful? Yes

“Alex and Matt were both extremely helpful in our recent ......”

Share on :
Dec 16,2016
Minithumbup
Staff profile picture
Matthew
By: 'Michelle'
Dec 16,2016
0 people found
this helpful
Alex and Matt were both extremely helpful in our recent sale. They made the process easy to understand in a very stressful time. At all stages they helped us and were not pushy in our decision whether to market or not. I couldn't recommend them ...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“i have sold two properties through Mayhews. Both transactions have ......”

Share on :
Nov 23,2016
Minithumbup
Staff profile picture
Matthew
By: 'Lesautos'
Nov 23,2016
0 people found
this helpful
i have sold two properties through Mayhews. Both transactions have gone gone through smoothly and both achieved prices above other agents valuations. Matt is extremely proactive, helping me through both sales....
read full review
Comment on agent fees
Competitive
Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank you Heidi and Chris for your support and help ......”

Share on :
Nov 07,2016
Minithumbup
By: 'puja'
Nov 07,2016
0 people found
this helpful
Thank you Heidi and Chris for your support and help to put my property up for rent. This is the first time I put my property for rent and you gave me a very clear understanding of the services and fees you offer. You explained ...
read full review
Comment on agent fees
Everything was explained clearly to me. Yes it was similar price to other agents.
Comments (0) Report abuse Print review
Was this helpful? Yes

“They are very friendly, always trying to find the best ......”

Share on :
Oct 19,2016
Minithumbup
By: 'Fabio'
Oct 19,2016
0 people found
this helpful
They are very friendly, always trying to find the best ways for us, and free for show us the property. Thanks guys...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“This team works very hardly to gain customer satisfaction. They ......”

Share on :
Oct 18,2016
Minithumbup
By: 'Kinga'
Oct 18,2016
0 people found
this helpful
This team works very hardly to gain customer satisfaction. They both committed to do the best at all times. They are approachable, working very effectively on the upcoming problems. Whenever we arrived to the office we found a very friendly and helpful atmosphere....
read full review
Comment on agent fees
Average
Comments (0) Report abuse Print review
Was this helpful? Yes

“Our whole experience with Mayhews Lettings in Horley has been ......”

Share on :
Oct 17,2016
Minithumbup
By: 'Suzie'
Oct 17,2016
0 people found
this helpful
Our whole experience with Mayhews Lettings in Horley has been fantastic! They booked us in a viewing straight away and Chris really went out of his way to help us. Chris and Heidi managed to get everything done so we could move in within a ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Staff picture Edward Beagley
(67)
Staff picture Matthew
(35)
Staff picture Chris
(5)
Staff picture Shayne
Staff picture Josh
Staff picture Andrew
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:35 AM 28/02/2022 by

Awards won by Mayhew Estates, Horley RH6 7AY



Get in touch with

Mayhew Estates

Branch - Horley, RH6

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn