81% sales valuation accuracy
80% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
At Martin & Co we employ the best and the brightest in the property business. Our staff are passionate about helping you make the right choices. We recognise that it is reliable tenants who are at the heart of any successful lettings business. We pride ourselves on attracting quality tenants and ...
show more
At Martin & Co we employ the best and the brightest in the property business. Our staff are passionate about helping you make the right choices. We recognise that it is reliable tenants who are at the heart of any successful lettings business. We pride ourselves on attracting quality tenants and landlords by delivering a service that is second to none.
We recognise the importance of marketing to attract quality tenants, so we promote your property to the widest possible audience. We list your property on our website as well as on all the well-known property portals.
We realise that every landlord is different. But no matter who you are, we will provide you with a tailored service solution at a competitive rate.
Our tenant referencing service provides unrivalled insight into your tenants' backgrounds and offers you the greatest level of protection in the lettings market.
- We use online application forms that can be completed at a time most convenient for the tenancy applicant. This means no unnecessary delays moving a tenant into your property.
- There are no nasty surprises. We will never decline an applicant who you expected to be moving in without talking to you first and discussing alternatives.
- Our Tenant Monitor tracks your tenants' general credit performance throughout the tenancy. This means we will be alerted to a change in your tenants' credit circumstances, which could affect their ability to pay rent.
We recognise the importance of marketing to attract quality tenants, so we promote your property to the widest possible audience. We list your property on our website as well as on all the well-known property portals.
We realise that every landlord is different. But no matter who you are, we will provide you with a tailored service solution at a competitive rate.
Our tenant referencing service provides unrivalled insight into your tenants' backgrounds and offers you the greatest level of protection in the lettings market.
- We use online application forms that can be completed at a time most convenient for the tenancy applicant. This means no unnecessary delays moving a tenant into your property.
- There are no nasty surprises. We will never decline an applicant who you expected to be moving in without talking to you first and discussing alternatives.
- Our Tenant Monitor tracks your tenants' general credit performance throughout the tenancy. This means we will be alerted to a change in your tenants' credit circumstances, which could affect their ability to pay rent.
Latest Reviews
15th Mar 2023
reviewed by 'Archibald'
28th Feb 2023
reviewed by 'SM'
12th Jul 2022
reviewed by 'Kelty'
18th May 2022
reviewed by 'Lauryn'
26th Apr 2022
reviewed by 'Caroline'
6th Apr 2022
reviewed by 'Edith'
Opening Hours
Address
Martin & Co
14 King St
Stirling
Stirlingshire
FK8 1AY
01786 448812
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 81% | 80% | £0 | £0 |
| Lettings | 76% | 83% | £375 | £1,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 17 | 5 | 17 | 6 | 0 | 0 | 1 | 0 | 1 | 2 |
Areas covered
- FK8
- PH4
- FK7
- FK9
- FK10
- FK11
- FK12
- FK13
- FK14
- FK15
- PH3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
May 11,2019
May 11,2019
7
people found
this helpful
this helpful
It's not worth the hassle using this 'amateur outfit' if you do find yourself in this unfortunate position. Please remember to log everything Martin & Co say, follow up all verbal discussions with an email as all this will prove to be worthwhile when you inevitably ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 14,2019
Jan 14,2019
4
people found
this helpful
this helpful
Martin & Co is the worst letting agency I have had the mis-fortune to use, please avoid them at all costs.
The business is only interested in assisting and growing the Managing Directors associates in Stirling. If you are a law abiding landlord then Martin & Co ...
read full review
read full review
Comment on agent fees
Better rates are available for the Managing Directors associates.
Was this helpful?
Yes
Yes
Dec 03,2018
Dec 03,2018
4
people found
this helpful
this helpful
Martin and Co. is the worst letting agency I have had the mis-fortune to use in 20 years of letting.
They failed to get our place ready for our move in date. There was trash in the garden and furniture throughout what was supposed to be ...
read full review
read full review
Was this helpful?
Yes
Yes
May 18,2018
May 18,2018
0
people found
this helpful
this helpful
Been using Martin and Co. for 5+ years now. They are always very professional and efficient. They do achieve excellent rental rates. Staff are friendly and approachable....
read full review
read full review
Comment on agent fees
good.
Was this helpful?
Yes
Yes
Jan 29,2018
Jan 29,2018
0
people found
this helpful
this helpful
First time using a letting agent for my property, I decided to use Martin & Co in Stirling. I have not been disappointed and found them to be very professional with a personal touch. Their attention to detail, which is necessary when letting a property, meets ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 20,2018
Jan 20,2018
0
people found
this helpful
this helpful
When I decided to "emigrate" to England, I decided to rent my flat in Stirling rather than sell it. Having previously used Martin & Co from the "other side" as a tenant and found them to be exemplary in every regard, I had no hesitation in ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 15,2017
Dec 15,2017
0
people found
this helpful
this helpful
I moved permanently with my family from another country. We are very happy that we have entrusted Rose Williams to find us a property to rent as our main residence,and a few months later, a property to buy to let.
Rosie was always very ...
read full review
read full review
Comment on agent fees
Fees are reasonable
Was this helpful?
Yes
Yes
Dec 14,2017
Dec 14,2017
0
people found
this helpful
this helpful
Having rented out a flat with another agent and been greatly disappointed with their service, Martin and Co were very supportive with advice on how to manage the tenants, who weren't paying their rent. We were able to resolve the issue, new tenants were found ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 07,2017
Dec 07,2017
1
people found
this helpful
this helpful
I have been using Martin & Co for a good few years now in renting and caring for my property. With experience of other companies, I have been very impressed and satisfied with their approach to the renting and up keeping of My property. The best ...
read full review
read full review
Comment on agent fees
The fees are well earned payed cheaper and received so much less ..you get what you pay for.
Was this helpful?
Yes
Yes
Dec 06,2017
Dec 06,2017
1
people found
this helpful
this helpful
I have used this agent now for 18 months after a poor experience from a previous agent. we have found Martin And co to be professional and experienced organisation who have exceeded our expectations and have worked to get us the best possible deal and giving ...
read full review
read full review
Comment on agent fees
Appropriate fees in line with others
Was this helpful?
Yes
Yes
Dec 06,2017
Dec 06,2017
1
people found
this helpful
this helpful
We've been with this Stirling Branch for many years now-they rent our house out..
I have spoken to, and e-mailed most of the guys/girls over that period and find all of them very professional and helpful.
Having experience of another letting agency -M.& Co. ...
read full review
read full review
Comment on agent fees
Fees seem very reasonable
Was this helpful?
Yes
Yes
Oct 31,2017
Oct 31,2017
1
people found
this helpful
this helpful
I was using this company for 3 years at first everything was okay but now they are an absolute joke. I had several concerns late payment of rent and always had to phone them to get them to take action. Inspection reports were not completed properly. ...
read full review
read full review
Comment on agent fees
Full months rent to advertise the property then monthly 10% plus vat.
Was this helpful?
Yes
Yes
Aug 01,2017
Aug 01,2017
0
people found
this helpful
this helpful
I rented a property from Martin and Co from December 2015 to July 2017. Within this time I didnt have any difficulties with dealing with Kevin at Stirling office. Any problem I had was deal with quickly and effectively. I found Kevin very easy to speak to ...
read full review
read full review
Comment on agent fees
I found I had an excellent deal I received. very happy with it.
Was this helpful?
Yes
Yes
Jun 06,2017
Jun 06,2017
2
people found
this helpful
this helpful
Martin and co have dealt with the renting of my property for the last 6 years, whilst I was working overseas. I have been most impressed with the professional service. Any minor issues were dealt with promptly and efficiently. I would recommend Martin and Co to ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 18,2015
Sep 18,2015
9
people found
this helpful
this helpful
Absolutely appalling from the offset. Rude and incompetent staff. I would recommend not using them but if you must, be prepared to have to fight them to get anything done....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 09,2015
Jun 09,2015
11
people found
this helpful
this helpful
Customer service is none existing in the stirling office. I have been waiting 3 days for a call back. I will never recommend Martin & co to anyone. Should have listened to my colleague when they treated with the utmost disrespect ....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 16,2014
Oct 16,2014
7
people found
this helpful
this helpful
Absolutely awful. Avoid like the plague. No sense of professionalism or management about this branch whatsoever. Whenever you go in they are always sitting occupied with their faces glued to the computer screens with tea and biscuits in the other hand however they are always ...
read full review
read full review
Comment on agent fees
One word: horrific.
Was this helpful?
Yes
Yes
Apr 10,2014
Apr 10,2014
6
people found
this helpful
this helpful
I had a terrible experience with Martin & Co. The member of staff named David was very unprofessional. My partner called on Monday the 07/04 to arrange a viewing for half past 5. Only to find out once we arrived at the property he had also arranged for ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 10,2012
Dec 10,2012
16
people found
this helpful
this helpful
The most incompetent agency I have ever dealt with. The simplest of tasks were consistently messed up or simply ignored. Lied consistently to cover their tracks. Provided the flat in a shocking state, breaking just about every expectation and requirement from the letting agency as ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
At Martin & Co, our customers are important to us, and we believe you have the right to a fair, swift and courteous service at all times.
We aim to deal with your concerns promptly, effectively and in a positive manner.
If you have a complaint about the service that you have received from the Martin & Co local office* you should put your concerns in writing to the address noted below. The correspondence will be acknowledged within 3 working days. The matter will then be investigated and a full response sent to you within 15 working days.
If you feel the matter remains unresolved you need to address your complaint to the Proprietor at the address below, who will conduct an investigation and respond with a final viewpoint.
In the unlikely event that you remain dissatisfied then you may refer the matter to The Property Ombudsman (TPO) at the following address:
The Property Ombudsman Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP
Please refer to your Martin & Co local office* for complete TPO procedures
Last updated at 9:54 AM 02/08/2017 by Imtiaz Ahmed
We aim to deal with your concerns promptly, effectively and in a positive manner.
If you have a complaint about the service that you have received from the Martin & Co local office* you should put your concerns in writing to the address noted below. The correspondence will be acknowledged within 3 working days. The matter will then be investigated and a full response sent to you within 15 working days.
If you feel the matter remains unresolved you need to address your complaint to the Proprietor at the address below, who will conduct an investigation and respond with a final viewpoint.
In the unlikely event that you remain dissatisfied then you may refer the matter to The Property Ombudsman (TPO) at the following address:
The Property Ombudsman Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP
Please refer to your Martin & Co local office* for complete TPO procedures
Best Letting Agent in FK8 
