Martin & Co
Manchester, M3
2.3/5, 84 reviews
39% recommended
100% sales valuation accuracy
100% sales fee satisfaction
69% lettings valuation accuracy
47% lettings fee satisfaction

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Latest Reviews

View all Reviews 84
5th Jan 2024
reviewed by 'Luke'
“Genuinely terrible company, awful communication, wouldn’t fix anything that we asked them to, we got in the flat and ......”
14th Jul 2021
reviewed by 'Jess'
“If I could leave no stars I would. Absolutely shocking customer. Extremely rude and incompetent staff who ignore most emails ......”
10th Feb 2021
reviewed by 'Sab'
“Absolutely terrible in communication. I have been chasing up for many days for a viewing. Then waited for 3 days to ......”
9th Feb 2021
reviewed by 'Adam'
“Rude and very unprofessional. It took me 3 attempts at contacting the agent in Manchester to arrange a viewing and this ......”
5th Jan 2021
reviewed by 'James'
“If I could leave minus stars I would. Worst experience with a letting agent. We were going to go to ......”
26th Nov 2020
reviewed by 'Shakila'
“I had very terrible moments with this agency and I just wanted one flat and all day told me send ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

Martin & Co
33 Liverpool Road
Manchester
Greater Manchester
M3 4NQ
0161 8392212

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £149,950 £180,000
Lettings 69% 47% £600 £1,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 2 22 40 2 0 3 0 2 9
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
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“my friend and I were due to view a flat ......”

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Sep 12,2016
Minithumbup
By: 'sharon'
Sep 12,2016
2 people found
this helpful
my friend and I were due to view a flat and we are a 5 hour train journey from Manchester. On the train we receive a rude phone call to say our viewing was cancelled. Thanks for wasting our time, could've done with a heads up....
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“A great estate agent in Manchester. James the negotiator always ......”

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Sep 09,2016
Minithumbup
By: 'Farheen'
Sep 09,2016
0 people found
this helpful
A great estate agent in Manchester. James the negotiator always kept me up to date with the application I made on the property and the move in process was quick and easy. James kept me updated via email through out. I recommend this estate agent ...
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“Just dreadful service. Our daughter and her friend found an ......”

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Sep 08,2016
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James
By: 'Jude'
Sep 08,2016
3 people found
this helpful
Just dreadful service. Our daughter and her friend found an ideal property in an ideal location. It all seemed too good to be true at the start. Quick process, paid £250 each....then that was it the last they heard. Ongoing calls were made, unfortunately James ...
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By: Martin & Co
Sep 08, 2016
View all comments (1)
In response to your comments. I would like to advise that the refund was actually made within 10 working days, which for a business of our size is more that reasonable. The accounts department were notified within the correct timescales, and as you can appreciate there are strict processes in place for the refund of any monies within a business. James is a negotiator and therefore does not have the authority to process refunds and is mostly out of the office. Kind Regards ...

“I have just moved in to a new property and ......”

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Sep 08,2016
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James
By: 'Tom'
Sep 08,2016
0 people found
this helpful
I have just moved in to a new property and everything was handled smoothly from viewing to handing over keys. James kept in regular contact to update me on our application and even brought the start date forward once because all paperwork was processed. Very ...
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Comment on agent fees
Fair compared with other city centre agents
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“In all dealings with Martin and Co, we found them ......”

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Sep 08,2016
Minithumbup
By: 'Rob'
Sep 08,2016
0 people found
this helpful
In all dealings with Martin and Co, we found them to be efficient, friendly and above all honest. The service they supply could not have been better and we have had extensive dealings with several other agents, from our experience Martin & Co are the best ...
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Comment on agent fees
Good
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“If I could rate this agency lower I would. Paid ......”

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Sep 06,2016
Minithumbdown
By: 'Sophie'
Sep 06,2016
3 people found
this helpful
If I could rate this agency lower I would. Paid my admin fees of ƒÂ¯¿½250 two weeks before I was due to move in. After paying I could not get in touch at all with James or Mo as they were apparently out of the office ...
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Comment on agent fees
Very expensive as no administration was done!
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“I believe this company is bordering on illegal practices by ......”

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Sep 04,2016
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James
By: 'Barry'
Sep 04,2016
5 people found
this helpful
I believe this company is bordering on illegal practices by retaining monies paid by prospective customers for properties which are subsequently de-listed at very short notice but do not refund their customers with their payments. I have made over a dozen phone calls to this ...
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Comment on agent fees
High and bordering on illegal when they don't provide a service or product i.e property for the fee.
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By: Anonymous
Dec 07, 2016
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Barry you are completely correct. Shocking company. If the employees were allowed to be honest they would agree with you 100% ...

“Avoid at all costs. * They will lie to you and ......”

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Jul 04,2016
Minithumbdown
By: 'Rachel'
Jul 04,2016
4 people found
this helpful
Avoid at all costs. * They will lie to you and take pleasure in doing so. Things will be broken/missing when you move in and will remain broken/missing until you leave. The manager is one of the most uncooperative, nasty & obnoxious women I've ever ...
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Comment on agent fees
Absolutely extortionate. Service isn't even worth ‚£1
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By: Mrs taylor
Jul 07, 2016
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Rang re enquiring if my daughter could view a one bedroom flat. The man (he certainly wasn't a gentleman) asked where she lived now, and why couldn't she ring herself!!!!!!!! What the hell its anything to do with him I have no idea. My 32 year old daughter is a teacher hence me calling for her I explained, but by then I had made my mind up that I would advise her not to bother there are many more letting agents in town that are professional and polite. I wonder how many other customers they hav ...

“If I could leave a lower rating, I would. Pushy ......”

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Jul 03,2016
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Liam
By: 'Alex'
Jul 03,2016
1 people found
this helpful
If I could leave a lower rating, I would. Pushy salesmen, flawed contracts and no professional processes in place. I made the mistake of paying the agency fee and guarantor fee without seeing any paperwork, due to the salesperson, "Liam", having a hunger for the ...
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Comment on agent fees
The agents fees were taken before seeing any application form, which is a poor process
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“Please do not use this company unless you want to ......”

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Jun 06,2016
Minithumbdown
By: 'Mel'
Jun 06,2016
2 people found
this helpful
Please do not use this company unless you want to be stressed out right up until your moving day! Right from the viewing I have had issues with Martin and co. Which I should have took as a warning sign I informed the member of ...
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What agent could do to change your mind?
They're ok. Not for the service you get though
Attached Filesnbsp;
Comment on agent fees
They're ok. Not for the service you get though
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“This was my first rental and Martin & Co were very ......”

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Feb 29,2016
Minithumbup
By: 'billydoyle31'
Feb 29,2016
0 people found
this helpful
This was my first rental and Martin & Co were very helpful. Fairly quick to process documents at the early stage of the rental with clear instructions and communication throughout. Also very helpful regarding minor discrepancies when I first moved into the property - would recommend....
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Comment on agent fees
Considering the central location of the property and the inevitable agent fee's, Martin & Co are fairly well priced.
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“A very good agency, I found my rental place through ......”

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Feb 11,2016
Minithumbup
By: 'Rene'
Feb 11,2016
0 people found
this helpful
A very good agency, I found my rental place through them after visitng 6-7 units in Manchester: this was by far the one with best location, floor plan and overall condition. They were quick to set everything up for me. Lease and keys were delivered ...
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Comment on agent fees
Fees of 325 for a 1,100/month rental, so entirely appropriate it seems.
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“Bought a property through Martin & Co, and dealt with David ......”

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Jan 20,2016
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David
By: 'Rachael'
Jan 20,2016
1 people found
this helpful
Bought a property through Martin & Co, and dealt with David Land. He was absolutely fantastic in assisting with the purchase of the property. I had an experience from hell with my solicitors, but without his help it would have takenj so much longer to go ...
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“On time for viewing and helped me find somewhere to ......”

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Jan 18,2016
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James
By: 'Jimmy'
Jan 18,2016
1 people found
this helpful
On time for viewing and helped me find somewhere to park. Answered all my questions and seemed genuinely interested in taking the time to make sure I understood everything. Application updates were given regularly and the whole process was very efficient. Nothing but good things ...
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Comment on agent fees
Reasonable
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“This agency are an absolute joke. I can't advise people ......”

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Jan 15,2016
Minithumbdown
By: 'Sarah'
Jan 15,2016
2 people found
this helpful
This agency are an absolute joke. I can't advise people strongly enough to avoid them at all costs! The service received is beyond terrible, rude & ignorant staff as well as totally unacceptable management. It is the property equivalent of Faulty Towers....
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What agent could do to change your mind?
Excessive. Charge way over the average and you receive nothing in return. Total waste of money.
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Comment on agent fees
Excessive. Charge way over the average and you receive nothing in return. Total waste of money.
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“Martin and Co are a disgrace of a letting agent‚€‚“ ......”

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Jan 12,2016
Minithumbdown
By: 'Jessica'
Jan 12,2016
2 people found
this helpful
Martin and Co are a disgrace of a letting agent‚€‚“ absolute cowboys - avoid at all costs. 5 years of renting in Manchester city centre with no problems at all until the misfortune of dealing with Martin and Co. Julie and the team are impossible to ...
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Comment on agent fees
No idea what our fees went towards - I either did, or pushed along, the majority of their admin for them.
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“David was great with the whole process of buying a ......”

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Dec 03,2015
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david
By: 'lucy89'
Dec 03,2015
1 people found
this helpful
David was great with the whole process of buying a flat. If we had any questions or needed help with anything throughout the sale, he was easily reachable and always extremely helpful. If I ever needed to sell a property, I would go through him....
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“STEER VERY CLEARI have never left a negative review on ......”

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Nov 16,2015
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Seana
By: 'Tenant-'
Nov 16,2015
6 people found
this helpful
STEER VERY CLEAR I have never left a negative review on any website but feel that the level of service which I have received prior to, during and following my tenancy agreement has to be shared to ensure that this company is avoided at all ...
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“Excellent service from start to finish. Accommodated all our needs ......”

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Nov 12,2015
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Adam
By: 'HC'
Nov 12,2015
2 people found
this helpful
Excellent service from start to finish. Accommodated all our needs and provided a fast efficient service from booking the viewing through to picking up the keys. Adam has been really helpful throughout and we'd definitely use them again. Thanks...
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“I use Martin & Co as tenant. Very helpful; professional service. ......”

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Oct 27,2015
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Julie
By: 'Becky'
Oct 27,2015
2 people found
this helpful
I use Martin & Co as tenant. Very helpful; professional service. Very easy to deal with; deal with enquiries quickly and efficiently....
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“We have used Martin & Co for many years. As a ......”

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Oct 27,2015
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Julie
By: 'Nigel'
Oct 27,2015
2 people found
this helpful
We have used Martin & Co for many years. As a landlord we have found their service to be pro-active and very helpful with good advice. Most of our dealings have been with Julie Houghton, Kate Muir, and of course Alex Ben. These 3 individuals are professional, ...
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“I wouldn't reccomend going with Martin&Co, Manchester, we've had ......”

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Oct 24,2015
Minithumbdown
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Adam
By: 'LG'
Oct 24,2015
2 people found
this helpful
I wouldn't reccomend going with Martin&Co, Manchester, we've had nothing but hastle and inconvience caused by them. Martin&Co clearly don't know how to communicate, we've had nothing but issues since we took on our tenancy. They mentioned when we went to view the ...
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What agent could do to change your mind?
There was a fee for absolute EVERYTHING, they even have the satisfaction in telling you this.
Attached Filesnbsp;
Comment on agent fees
There was a fee for absolute EVERYTHING, they even have the satisfaction in telling you this.
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“I have just moved into a City Link property with ......”

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Sep 30,2015
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James
By: 'Hussain'
Sep 30,2015
2 people found
this helpful
I have just moved into a City Link property with this agency. The agency have helped me out with moving into the property. James Murphy explained everything in detail to me regarding the contract and moving into the property. I could see from the moment ...
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“I made an appointment to see the property about 3 days ......”

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Aug 27,2015
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James
By: 'Lucy'
Aug 27,2015
2 people found
this helpful
I made an appointment to see the property about 3 days before going to view, I was in a tricky situation as my lease at my then flat was due to end imminently. James turned up promptly to show me around the property. He gave me ...
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“I moved with Martin & Co into my first apartment ever. ......”

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Jul 27,2015
Minithumbup
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James
By: 'Mihai'
Jul 27,2015
2 people found
this helpful
I moved with Martin & Co into my first apartment ever. I want to say that I was a bit nervous about the whole process, and fortunately people at Martin & Co had the patience and made everything as transparent and professional as possible. I am so ...
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“We have been renting with Martin and Co for 10 months. ......”

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Jul 17,2015
Minithumbdown
By: 'MK'
Jul 17,2015
11 people found
this helpful
We have been renting with Martin and Co for 10 months. The paperwork for moving in and later extending the contract was fine, although upon moving in the flat was filthy and definitely not professionally cleaned. However, what really bothers me is that they do not ...
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“James was a kind agent. Even though we had to ......”

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Jul 15,2015
Minithumbup
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James
By: 'Larisa'
Jul 15,2015
2 people found
this helpful
James was a kind agent. Even though we had to sort out the issue with UK guarantor, he waited for us to sort the things out....
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“My experience with Martin & Co has been great. I'm really ......”

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Jul 07,2015
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david
By: 'Sonia'
Jul 07,2015
2 people found
this helpful
My experience with Martin & Co has been great. I'm really pleased with the way David helped me secure the apartment. Right from the start, during the property viewing I was given all the information that was required and tips on how to speed up the ...
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“I moved into a brand new Vimto Gardens apartment. Since ......”

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Jun 30,2015
Minithumbup
By: 'David'
Jun 30,2015
2 people found
this helpful
I moved into a brand new Vimto Gardens apartment. Since the property was not ready to view, they had showed me some floor plans and everything was spot on when i had moved in. Overall a great service....
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“Martin & Co Manchester Central have managed my rental property for ......”

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Jun 10,2015
Minithumbup
By: 'R'
Jun 10,2015
2 people found
this helpful
Martin & Co Manchester Central have managed my rental property for over 3 years now. I am extremely satisfied with the level of service I receive and I would not hesitate to recommend them to others. The key things I have been most impressed with are, (a) ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Martin & Co, Manchester M3 4NQ



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